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George Eliot Hospital NHS Trust 2018 NHS Staff Survey Benchmark Report

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Page 1: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

George Eliot Hospital NHS Trust

2018 NHS Staff Survey

Benchmark Report

Page 2: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results – George Eliot Hospital NHS Trust

ContentsIntroduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Theme results  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Theme results – Trends . . . . . . . . . . . . . . . . . . . . . . . . . 8

Equality, diversity & inclusion . . . . . . . . . . . . . . . . . . . . . 9

Health & wellbeing . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Immediate managers . . . . . . . . . . . . . . . . . . . . . . . . . 11

Morale  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Quality of appraisals  . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Quality of care  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Safe environment - Bullying & harassment . . . . . . . . . . . . . . 15

Safe environment - Violence . . . . . . . . . . . . . . . . . . . . . . 16

Safety culture  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Staff engagement . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Theme results – Detailed information . . . . . . . . . . . . . . . . . . 19

Equality, diversity & inclusion . . . . . . . . . . . . . . . . . . . . . 20

Health & wellbeing . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Immediate managers . . . . . . . . . . . . . . . . . . . . . . . . . 24

Morale  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Quality of appraisals  . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Quality of care  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Safe environment - Bullying & harassment . . . . . . . . . . . . . . 32

Safe environment - Violence . . . . . . . . . . . . . . . . . . . . . . 33

Safety culture  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Staff engagement . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Question results  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Your job  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Your managers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Your health, well-being and safety at work . . . . . . . . . . . . . . . 84

Your personal development . . . . . . . . . . . . . . . . . . . . . . . 123

Your organisation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Background details  . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Appendices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

A – Response rate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

B – Significance testing - 2017 v 2018 theme results . . . . . . . . . . 163

C – Tips on using your benchmark report . . . . . . . . . . . . . . . . 164

D – Additional reporting outputs . . . . . . . . . . . . . . . . . . . . 170

2

Page 3: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Introduction

The structure of this report

Introduction Theme results Question results Appendices

This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS StaffSurvey, and historical results back to 2014 where possible. These results are presented in the context of the best, average andworst results for similar organisations where appropriate. Data in this report is weighted to allow for fair comparisons betweenorganisations.

Please note: q1, q10a, q19f, q23d-q28a and q29-q31b are not weighted or benchmarked because these questions ask fordemographic or factual information.

Full details of how the data is calculated and weighted are included in the Technical Document, available to download from ourresults website.

IntroductionUsing the reportOrganisation details

OverviewTrendsDetailed information

Your jobYour managersYour health, well-beingand safety at workYour personaldevelopmentYour organisationBackground details

Response rate trendsSignificance testing ofthemesTips on action planningand interpreting results

Provides a brief introductionto the report, including thegraphs used throughout.

The ‘Organisation details’page contains key informationabout the organisation’s surveyand its benchmarking group.

The ten themes provide ahigh level overview of theresults for an organisation.

The ‘Detailed information’sub-section contains the questionresults that feed into each theme. Results from all questions,

structured by thequestionnaire sections.

‘Signicance testingof themes’ contains

comparisons for the 2018and 2017 theme scores.

3

Page 4: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Using the report

Key features

Question number and text(or the theme) specifiedat the top of each slide

Question-level results are alwaysreported as percentages; the meaningof the value is outlined along the axis.

Themes are always on a 0-10pt scalewhere 10 is the best score attainable

Colour coding highlights best / worstresults, making it easy to spot questions

where a lower percentage is better – in suchinstances ‘Best’ is the bottom line in the table

Number of responsesfor the organisation

for the given question

Tips on how to read, interpret and usethe data are included in the Appendices

Slide headers are hyperlinked throughout the document. ‘2018NHS Staff Survey Results’ takes you back to the contents page

(which is also hyperlinked to each section), while the rest of the texthighlighted in bold can be used to navigate to sections and sub-sections

‘Best’, ‘Average’, and ‘Worst’ refer to thebenchmarking group’s best, average and worst results

Keep an eye out!

4

Page 5: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Organisation details

Organisation details

Completed questionnaires 814

2018 response rate 35%

Survey details

Survey mode Mixed

Sample type Census

2018 NHS Staff Survey

This organisation is benchmarked against:

2018 benchmarking group details

Organisations in group:

Average response rate:

No. of completed questionnaires:

George Eliot Hospital NHS Trust

See response rate trend for the last 5 years

Combined Acute andCommunity Trusts

43

41%

96,057

5

Page 6: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Theme results

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

Page 7: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Overview

Equality,diversity &inclusion

Health &wellbeing

Immediatemanagers

Morale Quality ofappraisals

Quality of care Safeenvironment- Bullying &harassment

Safeenvironment

- Violence

Safety culture Staffengagement

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 9.5 6.4 7.3 6.5 6.2 7.9 8.6 9.7 7.1 7.4

Your org 9.1 5.9 6.6 6.0 5.3 7.5 7.8 9.4 6.5 6.9

Average 9.2 5.9 6.8 6.2 5.4 7.4 8.1 9.5 6.7 7.0

Worst 8.3 5.5 6.5 5.7 4.5 7.1 7.4 9.3 6.3 6.6

Responses 792 800 806 784 681 669 797 793 794 809

7

Page 8: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Theme results – Trends

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

Page 9: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Trends > Equality, diversity & inclusion

2014 2015 2016 2017 2018

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 9.6 9.6 9.6 9.5 9.5

Your org 9.2 9.2 9.3 9.2 9.1

Average 9.3 9.3 9.3 9.2 9.2

Worst 8.6 8.6 8.3 8.3 8.3

Responses 755 710 827 907 792

9

Page 10: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Trends > Health & wellbeing

2015 2016 2017 2018

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 6.6 6.6 6.4 6.4

Your org 6.0 6.1 6.1 5.9

Average 6.0 6.1 6.0 5.9

Worst 5.4 5.6 5.6 5.5

Responses 716 836 913 800

10

Page 11: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Trends > Immediate managers

2015 2016 2017 2018

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 7.1 7.3 7.4 7.3

Your org 6.5 6.8 6.7 6.6

Average 6.7 6.8 6.8 6.8

Worst 6.2 6.4 6.4 6.5

Responses 719 832 918 806

11

Page 12: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Trends > Morale

2018

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 6.5

Your org 6.0

Average 6.2

Worst 5.7

Responses 784

12

Page 13: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Trends > Quality of appraisals

2015 2016 2017 2018

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 6.0 6.3 6.3 6.2

Your org 5.1 5.4 5.5 5.3

Average 5.1 5.4 5.3 5.4

Worst 4.5 4.6 4.8 4.5

Responses 538 658 719 681

13

Page 14: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Trends > Quality of care

2015 2016 2017 2018

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 8.0 8.0 7.9 7.9

Your org 7.6 7.6 7.6 7.5

Average 7.5 7.5 7.5 7.4

Worst 7.0 7.2 7.1 7.1

Responses 633 719 780 669

14

Page 15: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Trends > Safe environment - Bullying & harassment

2015 2016 2017 2018

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 8.6 8.6 8.5 8.6

Your org 8.1 8.1 8.0 7.8

Average 8.1 8.2 8.1 8.1

Worst 7.6 7.5 7.5 7.4

Responses 707 824 899 797

15

Page 16: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Trends > Safe environment - Violence

2015 2016 2017 2018

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 9.7 9.7 9.7 9.7

Your org 9.2 9.4 9.3 9.4

Average 9.5 9.5 9.5 9.5

Worst 9.2 9.2 9.3 9.3

Responses 706 823 898 793

16

Page 17: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Trends > Safety culture

2015 2016 2017 2018

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 7.1 7.2 7.2 7.1

Your org 6.5 6.5 6.6 6.5

Average 6.6 6.7 6.7 6.7

Worst 5.7 6.2 6.2 6.3

Responses 712 829 908 794

17

Page 18: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Trends > Staff engagement

2014 2015 2016 2017 2018

Scor

e (0

-10)

0

1

2

3

4

5

6

7

8

9

10

Best 7.5 7.6 7.6 7.5 7.4

Your org 6.9 6.9 7.0 7.0 6.9

Average 6.8 7.1 7.0 7.0 7.0

Worst 6.1 6.3 6.4 6.5 6.6

Responses 772 720 843 923 809

18

Page 19: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Theme results – Detailed information

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

Page 20: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Equality, diversity & inclusion 1/2

Q14Does your organisation act fairly

with regard to career progression /promotion, regardless of ethnicbackground, gender, religion,

sexual orientation, disability or age?

Q15aIn the last 12 months have you personally

experienced discrimination at workfrom patients / service users, their

relatives or other members of the public?

Q15bIn the last 12 months have you

personally experienced discriminationat work from manager / teamleader or other colleagues?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

70

75

80

85

90

95

100

Best 96.4% 93.7% 93.9% 93.2% 91.5%

Your org 87.9% 85.2% 87.9% 84.9% 81.5%

Average 89.1% 88.6% 87.7% 85.9% 85.5%

Worst 76.7% 72.3% 72.5% 72.8% 70.5%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

5

10

15

Worst 11.2% 9.0% 12.7% 13.2% 13.7%

Your org 4.7% 4.2% 3.8% 4.4% 4.7%

Average 4.4% 3.9% 4.3% 5.0% 5.2%

Best 1.8% 2.0% 1.6% 2.1% 2.1%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

5

10

15

Worst 12.4% 13.2% 14.0% 13.9% 14.5%

Your org 6.9% 6.7% 7.1% 6.8% 7.8%

Average 6.9% 6.3% 6.6% 7.1% 7.0%

Best 3.3% 2.5% 2.7% 3.9% 4.5%20

Page 21: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Equality, diversity & inclusion 2/2

Q28bHas your employer made adequate adjustment(s)

to enable you to carry out your work?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

50

55

60

65

70

75

80

85

90

95

Best 91.9% 88.9% 92.2% 87.8% 82.2%

Your org 66.2% 71.1% 69.9% 64.6% 73.3%

Average 72.4% 74.9% 74.5% 73.7% 73.3%

Worst 58.9% 55.8% 56.1% 56.7% 52.3%

21

Page 22: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Health & wellbeing 1/2

Q5hThe opportunities for

flexible working patterns

Q11aDoes your organisation take positive

action on health and well-being?

Q11bIn the last 12 months have you

experienced musculoskeletal problems(MSK) as a result of work activities?

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'S

atis

fied'

/'Ver

y Sa

tisfie

d'

35

40

45

50

55

60

65

Best 58.7% 57.7% 60.8% 60.3%

Your org 49.3% 50.7% 51.7% 50.5%

Average 50.7% 51.8% 51.5% 52.8%

Worst 39.9% 41.7% 40.8% 44.3%

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

15

20

25

30

35

40

45

Best 41.9% 43.2% 40.9% 40.2%

Your org 30.4% 27.8% 32.8% 24.0%

Average 30.9% 32.3% 32.5% 27.8%

Worst 18.9% 22.0% 24.2% 15.9%

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

15

20

25

30

35

Worst 30.9% 31.2% 32.0% 34.3%

Your org 25.6% 23.0% 25.3% 24.3%

Average 25.1% 24.9% 25.3% 27.4%

Best 16.0% 20.1% 20.5% 21.4%

22

Page 23: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Health & wellbeing 2/2

Q11cDuring the last 12 months have you feltunwell as a result of work related stress?

Q11dIn the last three months have you ever come to work

despite not feeling well enough to perform your duties?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

20

25

30

35

40

45

Worst 43.8% 41.9% 42.2% 44.5% 44.2%

Your org 34.4% 35.9% 35.3% 36.3% 37.9%

Average 36.1% 35.7% 35.5% 37.5% 38.8%

Best 28.4% 23.5% 28.9% 30.4% 32.0%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

45

50

55

60

65

70

Worst 68.5% 64.8% 60.6% 63.0% 61.4%

Your org 58.5% 58.7% 56.2% 55.6% 55.4%

Average 58.4% 56.2% 56.0% 56.5% 56.3%

Best 50.6% 49.9% 49.0% 50.6% 48.4%

23

Page 24: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Immediate managers 1/2

Q5bThe support I get frommy immediate manager

Q8cMy immediate manager gives

me clear feedback on my work

Q8dMy immediate manager asksfor my opinion before makingdecisions that affect my work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'S

atis

fied'

/'Ver

y Sa

tisfie

d'

55

60

65

70

75

80

Best 72.6% 73.6% 72.6% 74.2% 76.5%

Your org 65.8% 62.1% 68.3% 68.2% 64.9%

Average 65.8% 66.7% 67.6% 68.3% 70.0%

Worst 58.1% 58.6% 61.6% 62.1% 63.3%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

45

50

55

60

65

70

Best 64.6% 65.2% 68.6% 66.8% 65.9%

Your org 59.8% 57.6% 62.8% 60.2% 56.9%

Average 57.8% 59.6% 61.2% 61.7% 61.1%

Worst 49.2% 51.9% 54.1% 56.6% 54.6%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

40

45

50

55

60

65

Best 60.8% 62.0% 61.0% 61.9% 61.7%

Your org 54.0% 51.7% 54.9% 52.5% 50.8%

Average 51.5% 53.6% 55.4% 54.6% 54.6%

Worst 44.1% 46.3% 48.1% 50.8% 49.6%

24

Page 25: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Immediate managers 2/2

Q8fMy immediate manager takes a positive

interest in my health and well-being

Q8gMy immediate manager values my work

Q19gMy manager supported me to receivethis training, learning or development

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

55

60

65

70

75

80

Best 72.6% 75.7% 74.6% 74.1%

Your org 63.8% 67.9% 65.8% 65.7%

Average 65.3% 67.3% 67.8% 67.8%

Worst 58.0% 60.4% 62.3% 62.1%

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

60

65

70

75

80

Best 76.5% 77.4% 77.1% 77.0%

Your org 66.7% 71.4% 70.5% 67.5%

Average 70.8% 71.1% 71.7% 71.9%

Worst 61.5% 64.2% 66.4% 66.5%

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

40

45

50

55

60

65

70

Best 61.8% 63.7% 64.1% 66.1%

Your org 53.3% 52.2% 54.8% 54.3%

Average 52.9% 52.0% 51.5% 54.3%

Worst 43.5% 43.4% 45.1% 46.1%

25

Page 26: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Morale 1/3

Q4cI am involved in deciding on

changes introduced that affect mywork area / team / department

Q4jI receive the respect I deservefrom my colleagues at work

Q6aI have unrealistic time pressures

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

40

45

50

55

60

65

Best 62.8% 61.2% 62.4% 60.2% 62.0%

Your org 52.6% 50.1% 54.5% 50.6% 52.8%

Average 54.6% 53.2% 54.2% 53.1% 53.1%

Worst 44.6% 42.1% 45.8% 46.7% 44.3%

2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 78.5%

Your org 69.1%

Average 72.1%

Worst 66.9%

2018

% o

f st

aff

sele

ctin

g 'N

ever

'/'Ra

rely

'

0

10

20

30

40

50

60

70

80

90

100

Best 27.8%

Your org 25.0%

Average 22.5%

Worst 16.4%

26

Page 27: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Morale 2/3

Q6bI have a choice in deciding

how to do my work

Q6cRelationships at work are strained

Q8aMy immediate managerencourages me at work

2018

% o

f st

aff

sele

ctin

g 'O

ften

'/'A

lway

s'

0

10

20

30

40

50

60

70

80

90

100

Best 62.2%

Your org 51.4%

Average 56.3%

Worst 49.6%

2018

% o

f st

aff

sele

ctin

g 'N

ever

'/'Ra

rely

'

0

10

20

30

40

50

60

70

80

90

100

Best 53.5%

Your org 39.4%

Average 45.8%

Worst 38.2%

2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 74.1%

Your org 63.3%

Average 68.8%

Worst 61.2%

27

Page 28: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Morale 3/3

Q23aI often think about

leaving this organisation

Q23bI will probably look for a job at a neworganisation in the next 12 months

Q23cAs soon as I can find another

job, I will leave this organisation

2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Worst 37.3%

Your org 28.8%

Average 28.8%

Best 22.2%

2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Worst 30.5%

Your org 21.9%

Average 20.7%

Best 14.1%

2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Worst 23.9%

Your org 16.8%

Average 14.7%

Best 9.7%

28

Page 29: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Quality of appraisals 1/2

Q19bIt helped me to improve how I do my job

Q19cIt helped me agree clearobjectives for my work

Q19dIt left me feeling that my workis valued by my organisation

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

10

15

20

25

30

35

Best 30.1% 33.5% 33.6% 30.9%

Your org 16.9% 22.4% 21.5% 20.9%

Average 19.0% 21.5% 21.2% 21.5%

Worst 14.2% 14.6% 15.6% 14.2%

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

25

30

35

40

45

Best 42.9% 44.0% 44.2% 43.4%

Your org 29.2% 33.5% 34.9% 31.8%

Average 31.6% 33.2% 33.6% 33.3%

Worst 25.7% 27.8% 27.3% 27.2%

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

15

20

25

30

35

40

Best 34.9% 36.4% 37.0% 38.0%

Your org 25.7% 28.1% 29.4% 28.6%

Average 27.7% 29.3% 29.7% 31.1%

Worst 18.1% 22.2% 21.7% 21.2%

29

Page 30: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Quality of appraisals 2/2

Q19eThe values of my organisation were

discussed as part of the appraisal process

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

15

20

25

30

35

40

45

50

55

Best 46.7% 49.9% 49.2% 52.1%

Your org 31.7% 35.0% 36.9% 37.1%

Average 29.3% 32.6% 32.5% 35.2%

Worst 18.7% 17.3% 22.0% 19.4%

30

Page 31: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Quality of care

Q7aI am satisfied with the quality of

care I give to patients / service users

Q7bI feel that my role makes a

difference to patients / service users

Q7cI am able to deliver the care I aspire to

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

70

75

80

85

90

Best 89.9% 89.3% 89.4% 89.0%

Your org 81.6% 81.9% 81.9% 79.6%

Average 83.1% 82.8% 81.6% 80.5%

Worst 72.9% 77.2% 75.7% 75.4%

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

85

90

95

100

Best 95.3% 94.5% 93.2% 92.9%

Your org 89.2% 88.6% 90.6% 87.7%

Average 90.5% 91.1% 90.0% 89.4%

Worst 85.6% 86.0% 86.3% 86.9%

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

55

60

65

70

75

80

Best 78.0% 77.0% 75.9% 78.5%

Your org 69.3% 71.5% 71.2% 69.0%

Average 68.6% 68.9% 67.5% 67.3%

Worst 56.0% 60.8% 59.1% 60.0%

31

Page 32: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailedinformation > Safe environment - Bullying & harassment

Q13aIn the last 12 months how many

times have you personally experiencedharassment, bullying or abuse at work

from patients / service users, theirrelatives or other members of the public?

Q13bIn the last 12 months how

many times have you personallyexperienced harassment, bullyingor abuse at work from managers?

Q13cIn the last 12 months how many

times have you personally experiencedharassment, bullying or abuse

at work from other colleagues?

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

bully

ing,

har

assm

ent

or a

buse

15

20

25

30

35

Worst 35.0% 34.3% 33.2% 33.2% 34.1%

Your org 29.9% 26.1% 23.4% 27.3% 27.4%

Average 25.7% 26.3% 25.6% 26.4% 25.8%

Best 19.8% 19.3% 16.5% 19.1% 20.9%

2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

bully

ing,

har

assm

ent

or a

buse

5

10

15

20

25

Worst 18.8% 19.4% 18.8% 20.5%

Your org 11.1% 13.5% 13.1% 17.5%

Average 12.1% 11.8% 11.8% 12.1%

Best 7.7% 8.1% 8.3% 8.0%

2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

bully

ing,

har

assm

ent

or a

buse

10

15

20

25

30

Worst 21.7% 22.4% 22.7% 25.8%

Your org 19.7% 20.7% 18.8% 20.4%

Average 17.2% 16.7% 17.7% 18.4%

Best 11.6% 13.7% 12.5% 14.4%32

Page 33: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Safe environment - Violence

Q12aIn the last 12 months how many

times have you personally experiencedphysical violence at work from

patients / service users, their relativesor other members of the public?

Q12bIn the last 12 months how many times

have you personally experienced physicalviolence at work from managers?

Q12cIn the last 12 months how many times

have you personally experienced physicalviolence at work from other colleagues?

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

viol

ence

5

10

15

20

25

Worst 20.7% 19.3% 18.5% 19.0% 17.5%

Your org 19.1% 19.3% 16.1% 19.0% 14.8%

Average 12.7% 13.4% 13.2% 13.9% 12.6%

Best 7.3% 7.7% 8.7% 8.7% 8.1%

2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

viol

ence

0

1

2

Worst 1.5% 1.5% 1.6% 1.6%

Your org 0.8% 0.6% 0.9% 1.0%

Average 0.4% 0.5% 0.6% 0.5%

Best 0.0% 0.0% 0.2% 0.0%

2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

viol

ence

0

1

2

3

4

5

Worst 3.2% 3.0% 3.1% 4.8%

Your org 3.2% 2.4% 2.1% 1.5%

Average 1.5% 1.6% 1.7% 1.5%

Best 0.0% 0.5% 0.4% 0.6%33

Page 34: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Safety culture 1/2

Q17aMy organisation treats staffwho are involved in an error,near miss or incident fairly

Q17cWhen errors, near misses or incidents arereported, my organisation takes action

to ensure that they do not happen again

Q17dWe are given feedback about changes

made in response to reportederrors, near misses and incidents

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

40

45

50

55

60

65

70

Best 64.2% 65.6% 66.9% 68.2%

Your org 50.1% 49.2% 52.2% 58.3%

Average 52.9% 54.1% 54.9% 59.0%

Worst 42.4% 44.8% 44.3% 46.1%

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

45

50

55

60

65

70

75

80

85

Best 78.2% 80.2% 79.0% 80.9%

Your org 64.2% 63.7% 66.1% 68.9%

Average 69.5% 69.3% 68.9% 70.0%

Worst 48.4% 56.2% 59.2% 61.8%

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

35

40

45

50

55

60

65

70

75

Best 67.2% 70.9% 72.6% 69.6%

Your org 49.9% 54.8% 57.2% 54.6%

Average 54.6% 57.5% 57.6% 58.9%

Worst 37.2% 45.4% 47.7% 48.9%

34

Page 35: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Safety culture 2/2

Q18bI would feel secure raising concerns

about unsafe clinical practice

Q18cI am confident that my organisation

would address my concern

Q21bMy organisation acts on concernsraised by patients / service users

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

55

60

65

70

75

80

85

Best 80.1% 76.7% 79.5% 76.1% 76.4%

Your org 66.5% 66.5% 67.7% 69.2% 67.8%

Average 67.8% 68.7% 70.4% 71.2% 70.3%

Worst 56.2% 55.6% 62.4% 63.9% 65.3%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

35

40

45

50

55

60

65

70

75

Best 73.2% 66.6% 70.0% 67.4% 67.7%

Your org 58.7% 53.0% 55.5% 59.0% 56.6%

Average 58.7% 57.2% 58.0% 58.4% 58.0%

Worst 41.8% 38.5% 48.0% 49.5% 49.9%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

50

55

60

65

70

75

80

85

90

Best 84.9% 85.9% 86.7% 84.4% 83.8%

Your org 72.9% 71.5% 71.3% 73.8% 73.1%

Average 71.5% 73.6% 73.8% 73.1% 73.1%

Worst 51.9% 51.2% 59.9% 61.2% 59.6%

35

Page 36: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Staff engagement – Motivation

Q2aI look forward to going to work

Q2bI am enthusiastic about my job

Q2cTime passes quickly when I am working

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'O

ften

'/'A

lway

s'

40

45

50

55

60

65

70

Best 61.2% 69.2% 67.7% 63.9% 66.2%

Your org 51.1% 54.4% 56.4% 58.3% 57.1%

Average 54.4% 59.5% 59.7% 58.2% 59.3%

Worst 43.6% 49.3% 51.4% 50.1% 50.8%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'O

ften

'/'A

lway

s'

55

60

65

70

75

80

85

Best 76.5% 81.3% 80.0% 78.1% 81.9%

Your org 67.6% 69.1% 73.5% 72.2% 73.8%

Average 69.9% 75.1% 75.2% 73.6% 74.8%

Worst 58.8% 66.2% 67.3% 68.3% 67.7%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'O

ften

'/'A

lway

s'

65

70

75

80

85

Best 80.9% 84.7% 83.0% 81.9% 82.3%

Your org 73.3% 73.6% 72.8% 75.0% 72.8%

Average 75.7% 78.6% 78.3% 77.4% 77.6%

Worst 66.6% 71.7% 72.8% 74.2% 72.8%

36

Page 37: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailedinformation > Staff engagement – Ability to contribute to improvements

Q4aThere are frequent opportunities

for me to show initiative in my role

Q4bI am able to make suggestions

to improve the work ofmy team / department

Q4dI am able to make improvements

happen in my area of work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

60

65

70

75

80

85

Best 78.3% 78.9% 80.5% 78.1% 79.3%

Your org 70.0% 71.6% 74.1% 72.1% 72.4%

Average 70.1% 73.5% 74.5% 73.2% 73.4%

Worst 63.3% 65.8% 67.7% 66.6% 67.6%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

65

70

75

80

85

Best 79.7% 81.5% 83.2% 81.6% 81.4%

Your org 73.2% 72.0% 74.2% 72.0% 73.2%

Average 74.2% 75.4% 76.9% 74.7% 75.2%

Worst 65.3% 67.7% 69.7% 70.1% 67.1%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

45

50

55

60

65

70

Best 65.6% 64.7% 64.8% 63.2% 62.3%

Your org 56.5% 54.1% 56.9% 54.0% 56.9%

Average 57.3% 56.3% 57.4% 55.7% 56.5%

Worst 47.3% 45.2% 48.3% 49.9% 48.3%

37

Page 38: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Theme results > Detailed information > Staffengagement – Recommendation of the organisation as a place to work/receive treatment

Q21aCare of patients / service usersis my organisation's top priority

Q21cI would recommend my

organisation as a place to work

Q21dIf a friend or relative needed treatment

I would be happy with the standardof care provided by this organisation

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

50

55

60

65

70

75

80

85

90

95

Best 86.5% 89.5% 90.6% 89.3% 88.7%

Your org 70.7% 76.3% 74.9% 80.4% 76.5%

Average 70.3% 75.1% 75.7% 75.4% 76.5%

Worst 51.2% 53.4% 60.0% 61.7% 59.9%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

35

40

45

50

55

60

65

70

75

80

Best 77.9% 78.5% 78.5% 78.0% 77.3%

Your org 60.3% 61.5% 60.0% 65.0% 61.1%

Average 59.0% 61.5% 60.5% 59.8% 61.1%

Worst 38.7% 40.3% 44.8% 45.4% 47.2%

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

45

50

55

60

65

70

75

80

85

90

95

Best 87.5% 88.8% 90.9% 89.3% 90.3%

Your org 65.5% 67.3% 65.5% 70.4% 65.5%

Average 64.7% 70.6% 70.6% 70.2% 69.9%

Worst 45.1% 45.2% 48.1% 48.0% 49.2%

38

Page 39: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Question results

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

Page 40: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Question results – Your job

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

Page 41: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q1 > Doyou have face-to-face contact with patients / service users as part of your job?

2014 2015 2016 2017 2018

% o

f st

aff

that

hav

e co

ntac

t w

ith p

atie

nts

0

10

20

30

40

50

60

70

80

90

100

Your org 88.0% 87.9% 84.5% 83.8% 81.6%

Average 85.6% 84.5% 83.3% 82.5% 83.6%

Responses 761 709 828 907 797

41

Page 42: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q2a > I look forward to going to work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'O

ften

'/'A

lway

s'

0

10

20

30

40

50

60

70

80

90

100

Best 61.2% 69.2% 67.7% 63.9% 66.2%

Your org 51.1% 54.4% 56.4% 58.3% 57.1%

Average 54.4% 59.5% 59.7% 58.2% 59.3%

Worst 43.6% 49.3% 51.4% 50.1% 50.8%

Responses 773 714 843 911 805

42

Page 43: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q2b > I am enthusiastic about my job

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'O

ften

'/'A

lway

s'

0

10

20

30

40

50

60

70

80

90

100

Best 76.5% 81.3% 80.0% 78.1% 81.9%

Your org 67.6% 69.1% 73.5% 72.2% 73.8%

Average 69.9% 75.1% 75.2% 73.6% 74.8%

Worst 58.8% 66.2% 67.3% 68.3% 67.7%

Responses 767 709 836 902 797

43

Page 44: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q2c > Time passes quickly when I am working

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'O

ften

'/'A

lway

s'

0

10

20

30

40

50

60

70

80

90

100

Best 80.9% 84.7% 83.0% 81.9% 82.3%

Your org 73.3% 73.6% 72.8% 75.0% 72.8%

Average 75.7% 78.6% 78.3% 77.4% 77.6%

Worst 66.6% 71.7% 72.8% 74.2% 72.8%

Responses 766 706 836 901 797

44

Page 45: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourjob > Q3a > I always know what my work responsibilities are

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 91.9% 92.1% 92.2% 92.5% 92.0%

Your org 86.8% 89.0% 86.3% 88.1% 86.2%

Average 85.6% 88.5% 87.6% 87.0% 87.4%

Worst 78.5% 84.3% 83.2% 83.9% 84.0%

Responses 774 713 840 918 801

45

Page 46: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q3b > I am trusted to do my job

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 95.2% 97.6% 95.6% 96.0% 96.3%

Your org 89.9% 93.1% 91.7% 92.2% 89.8%

Average 91.1% 92.7% 92.5% 92.1% 91.7%

Worst 87.6% 88.5% 89.4% 88.8% 88.0%

Responses 772 714 835 912 797

46

Page 47: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job >Q3c > I am able to do my job to a standard I am personally pleased with

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 88.5% 86.7% 86.9% 88.2% 87.6%

Your org 75.4% 81.2% 80.3% 82.1% 78.7%

Average 79.1% 80.7% 80.8% 79.4% 79.3%

Worst 67.7% 72.5% 73.4% 73.0% 71.9%

Responses 772 708 835 909 797

47

Page 48: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q4a> There are frequent opportunities for me to show initiative in my role

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 78.3% 78.9% 80.5% 78.1% 79.3%

Your org 70.0% 71.6% 74.1% 72.1% 72.4%

Average 70.1% 73.5% 74.5% 73.2% 73.4%

Worst 63.3% 65.8% 67.7% 66.6% 67.6%

Responses 771 719 843 920 808

48

Page 49: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q4b > Iam able to make suggestions to improve the work of my team / department

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 79.7% 81.5% 83.2% 81.6% 81.4%

Your org 73.2% 72.0% 74.2% 72.0% 73.2%

Average 74.2% 75.4% 76.9% 74.7% 75.2%

Worst 65.3% 67.7% 69.7% 70.1% 67.1%

Responses 771 718 842 921 809

49

Page 50: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q4c > I am involvedin deciding on changes introduced that affect my work area / team / department

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 62.8% 61.2% 62.4% 60.2% 62.0%

Your org 52.6% 50.1% 54.5% 50.6% 52.8%

Average 54.6% 53.2% 54.2% 53.1% 53.1%

Worst 44.6% 42.1% 45.8% 46.7% 44.3%

Responses 770 719 842 920 803

50

Page 51: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job >Q4d > I am able to make improvements happen in my area of work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 65.6% 64.7% 64.8% 63.2% 62.3%

Your org 56.5% 54.1% 56.9% 54.0% 56.9%

Average 57.3% 56.3% 57.4% 55.7% 56.5%

Worst 47.3% 45.2% 48.3% 49.9% 48.3%

Responses 768 714 840 917 802

51

Page 52: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job >Q4e > I am able to meet all the conflicting demands on my time at work

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 51.5% 52.9% 52.9% 52.4%

Your org 42.6% 49.6% 50.3% 47.3%

Average 44.5% 44.5% 45.0% 45.0%

Worst 36.3% 40.0% 38.1% 38.0%

Responses 716 838 917 805

52

Page 53: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q4f> I have adequate materials, supplies and equipment to do my work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 70.8% 68.4% 70.3% 67.0% 67.3%

Your org 57.7% 52.4% 53.5% 55.8% 51.4%

Average 57.1% 54.3% 54.3% 52.4% 52.7%

Worst 38.0% 41.2% 41.2% 41.0% 35.5%

Responses 766 715 839 919 802

53

Page 54: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q4g> There are enough staff at this organisation for me to do my job properly

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 39.7% 44.5% 42.5% 41.3% 42.4%

Your org 30.8% 29.5% 33.9% 33.1% 32.8%

Average 30.9% 30.5% 30.7% 30.6% 31.7%

Worst 18.5% 21.3% 23.5% 24.2% 20.7%

Responses 771 719 836 913 808

54

Page 55: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourjob > Q4h > The team I work in has a set of shared objectives

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 81.0% 78.7% 78.4% 77.6%

Your org 71.4% 73.5% 74.1% 71.3%

Average 73.1% 73.4% 72.9% 72.8%

Worst 65.4% 67.6% 66.8% 66.8%

Responses 717 832 911 796

55

Page 56: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q4i> The team I work in often meets to discuss the team's effectiveness

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 69.7% 68.5% 67.7% 67.0%

Your org 59.4% 58.3% 63.9% 58.6%

Average 60.9% 60.8% 61.7% 61.0%

Worst 48.7% 54.7% 55.5% 54.8%

Responses 717 835 910 800

56

Page 57: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job> Q4j > I receive the respect I deserve from my colleagues at work

2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 78.5%

Your org 69.1%

Average 72.1%

Worst 66.9%

Responses 806

57

Page 58: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q5a > The recognition I get for good work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'S

atis

fied'

/'Ver

y Sa

tisfie

d'

0

10

20

30

40

50

60

70

80

90

100

Best 57.1% 60.3% 58.3% 61.0% 64.9%

Your org 51.2% 49.2% 51.7% 53.1% 51.7%

Average 50.0% 51.3% 52.6% 52.3% 56.8%

Worst 43.7% 42.6% 44.6% 46.4% 50.3%

Responses 771 717 838 918 804

58

Page 59: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourjob > Q5b > The support I get from my immediate manager

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'S

atis

fied'

/'Ver

y Sa

tisfie

d'

0

10

20

30

40

50

60

70

80

90

100

Best 72.6% 73.6% 72.6% 74.2% 76.5%

Your org 65.8% 62.1% 68.3% 68.2% 64.9%

Average 65.8% 66.7% 67.6% 68.3% 70.0%

Worst 58.1% 58.6% 61.6% 62.1% 63.3%

Responses 771 718 838 918 806

59

Page 60: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourjob > Q5c > The support I get from my work colleagues

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'S

atis

fied'

/'Ver

y Sa

tisfie

d'

0

10

20

30

40

50

60

70

80

90

100

Best 85.7% 87.7% 86.5% 86.1% 88.1%

Your org 79.6% 79.6% 79.4% 81.5% 80.6%

Average 79.0% 81.3% 81.4% 81.1% 81.8%

Worst 73.4% 74.1% 75.8% 74.6% 76.2%

Responses 775 721 839 921 804

60

Page 61: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q5d > The amount of responsibility I am given

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'S

atis

fied'

/'Ver

y Sa

tisfie

d'

0

10

20

30

40

50

60

70

80

90

100

Best 81.2% 82.6% 81.6% 79.3% 81.8%

Your org 74.2% 74.5% 76.0% 75.6% 72.1%

Average 74.9% 75.0% 75.4% 74.7% 75.0%

Worst 67.3% 67.8% 69.2% 68.4% 70.1%

Responses 774 720 834 917 806

61

Page 62: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q5e > The opportunities I have to use my skills

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'S

atis

fied'

/'Ver

y Sa

tisfie

d'

0

10

20

30

40

50

60

70

80

90

100

Best 77.8% 83.1% 77.2% 77.0% 79.6%

Your org 73.7% 70.5% 72.2% 72.0% 69.2%

Average 72.4% 72.4% 72.7% 71.8% 72.2%

Worst 63.6% 64.6% 67.1% 66.5% 68.6%

Responses 770 719 835 912 801

62

Page 63: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourjob > Q5f > The extent to which my organisation values my work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'S

atis

fied'

/'Ver

y Sa

tisfie

d'

0

10

20

30

40

50

60

70

80

90

100

Best 54.9% 52.8% 53.8% 52.3% 55.4%

Your org 46.3% 44.1% 43.7% 43.7% 42.9%

Average 43.8% 42.4% 43.9% 43.3% 45.8%

Worst 31.5% 30.0% 35.4% 35.0% 34.0%

Responses 770 711 836 916 800

63

Page 64: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q5g > My level of pay

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'S

atis

fied'

/'Ver

y Sa

tisfie

d'

0

10

20

30

40

50

60

70

80

90

100

Best 42.3% 47.7% 45.2% 41.3% 44.4%

Your org 36.4% 37.8% 36.8% 30.2% 33.5%

Average 35.0% 38.9% 39.3% 33.3% 38.4%

Worst 25.3% 28.2% 26.9% 23.8% 27.8%

Responses 764 718 835 914 805

64

Page 65: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourjob > Q5h > The opportunities for flexible working patterns

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'S

atis

fied'

/'Ver

y Sa

tisfie

d'

0

10

20

30

40

50

60

70

80

90

100

Best 58.7% 57.7% 60.8% 60.3%

Your org 49.3% 50.7% 51.7% 50.5%

Average 50.7% 51.8% 51.5% 52.8%

Worst 39.9% 41.7% 40.8% 44.3%

Responses 721 836 916 803

65

Page 66: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q6a > I have unrealistic time pressures

2018

% o

f st

aff

sele

ctin

g 'N

ever

'/'Ra

rely

'

0

10

20

30

40

50

60

70

80

90

100

Best 27.8%

Your org 25.0%

Average 22.5%

Worst 16.4%

Responses 801

66

Page 67: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourjob > Q6b > I have a choice in deciding how to do my work

2018

% o

f st

aff

sele

ctin

g 'O

ften

'/'A

lway

s'

0

10

20

30

40

50

60

70

80

90

100

Best 62.2%

Your org 51.4%

Average 56.3%

Worst 49.6%

Responses 796

67

Page 68: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q6c > Relationships at work are strained

2018

% o

f st

aff

sele

ctin

g 'N

ever

'/'Ra

rely

'

0

10

20

30

40

50

60

70

80

90

100

Best 53.5%

Your org 39.4%

Average 45.8%

Worst 38.2%

Responses 801

68

Page 69: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q7a> I am satisfied with the quality of care I give to patients / service users

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 89.9% 89.3% 89.4% 89.0%

Your org 81.6% 81.9% 81.9% 79.6%

Average 83.1% 82.8% 81.6% 80.5%

Worst 72.9% 77.2% 75.7% 75.4%

Responses 625 711 769 655

69

Page 70: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job >Q7b > I feel that my role makes a difference to patients / service users

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 95.3% 94.5% 93.2% 92.9%

Your org 89.2% 88.6% 90.6% 87.7%

Average 90.5% 91.1% 90.0% 89.4%

Worst 85.6% 86.0% 86.3% 86.9%

Responses 671 768 833 727

70

Page 71: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your job > Q7c > I am able to deliver the care I aspire to

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 78.0% 77.0% 75.9% 78.5%

Your org 69.3% 71.5% 71.2% 69.0%

Average 68.6% 68.9% 67.5% 67.3%

Worst 56.0% 60.8% 59.1% 60.0%

Responses 620 695 763 647

71

Page 72: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Question results – Your managers

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

Page 73: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourmanagers > Q8a > My immediate manager encourages me at work

2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 74.1%

Your org 63.3%

Average 68.8%

Worst 61.2%

Responses 806

73

Page 74: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your managers > Q8b >My immediate manager can be counted on to help me with a difficult task at work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 74.3% 77.5% 76.7% 77.6% 76.7%

Your org 70.6% 68.6% 72.8% 72.1% 67.7%

Average 70.0% 70.7% 71.4% 71.6% 70.1%

Worst 61.1% 62.3% 65.4% 67.1% 64.6%

Responses 761 716 830 916 803

74

Page 75: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your managers> Q8c > My immediate manager gives me clear feedback on my work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 64.6% 65.2% 68.6% 66.8% 65.9%

Your org 59.8% 57.6% 62.8% 60.2% 56.9%

Average 57.8% 59.6% 61.2% 61.7% 61.1%

Worst 49.2% 51.9% 54.1% 56.6% 54.6%

Responses 760 717 830 914 803

75

Page 76: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your managers > Q8d > Myimmediate manager asks for my opinion before making decisions that affect my work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 60.8% 62.0% 61.0% 61.9% 61.7%

Your org 54.0% 51.7% 54.9% 52.5% 50.8%

Average 51.5% 53.6% 55.4% 54.6% 54.6%

Worst 44.1% 46.3% 48.1% 50.8% 49.6%

Responses 759 718 829 917 803

76

Page 77: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your managers> Q8e > My immediate manager is supportive in a personal crisis

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 78.1% 79.3% 81.9% 82.4% 81.1%

Your org 73.3% 73.0% 74.3% 74.5% 73.3%

Average 72.8% 73.8% 74.8% 74.6% 74.8%

Worst 64.4% 65.5% 69.4% 69.2% 69.5%

Responses 759 718 831 913 804

77

Page 78: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your managers > Q8f> My immediate manager takes a positive interest in my health and well-being

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 72.6% 75.7% 74.6% 74.1%

Your org 63.8% 67.9% 65.8% 65.7%

Average 65.3% 67.3% 67.8% 67.8%

Worst 58.0% 60.4% 62.3% 62.1%

Responses 719 832 914 801

78

Page 79: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourmanagers > Q8g > My immediate manager values my work

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 76.5% 77.4% 77.1% 77.0%

Your org 66.7% 71.4% 70.5% 67.5%

Average 70.8% 71.1% 71.7% 71.9%

Worst 61.5% 64.2% 66.4% 66.5%

Responses 719 832 913 802

79

Page 80: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourmanagers > Q9a > I know who the senior managers are here

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 88.3% 91.0% 91.0% 91.1% 91.4%

Your org 78.2% 75.9% 78.4% 79.5% 78.2%

Average 81.3% 82.2% 82.7% 82.4% 82.9%

Worst 67.9% 66.6% 74.3% 77.2% 72.7%

Responses 763 719 836 919 805

80

Page 81: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your managers >Q9b > Communication between senior management and staff is effective

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 51.5% 48.9% 50.5% 51.5% 49.6%

Your org 39.3% 38.6% 38.5% 40.8% 37.0%

Average 38.1% 38.1% 39.7% 39.9% 41.0%

Worst 24.0% 25.1% 30.3% 29.5% 25.1%

Responses 764 717 835 917 805

81

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2018 NHS Staff Survey Results > Question results > Your managers> Q9c > Senior managers here try to involve staff in important decisions

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 41.2% 43.1% 44.2% 42.3% 41.5%

Your org 31.0% 29.9% 29.4% 34.4% 30.4%

Average 31.2% 30.8% 33.3% 33.2% 33.9%

Worst 18.6% 20.6% 22.3% 24.6% 21.7%

Responses 762 717 835 914 806

82

Page 83: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourmanagers > Q9d > Senior managers act on staff feedback

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 41.7% 41.1% 43.8% 42.0% 40.7%

Your org 30.7% 29.3% 28.8% 32.7% 29.0%

Average 29.4% 29.3% 30.9% 32.2% 32.3%

Worst 17.9% 19.3% 22.6% 21.8% 19.2%

Responses 760 717 834 916 803

83

Page 84: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Question results – Your health,well-being and safety at work

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

Page 85: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-beingand safety at work > Q10a > How many hours a week are you contracted to work?

2014 2015 2016 2017 2018

% o

f st

aff

wor

king

par

t-tim

e

0

10

20

30

40

50

60

70

80

90

100

Your org 27.5% 25.2% 21.3% 20.9% 21.7%

Average 24.1% 24.0% 22.2% 22.0% 22.8%

Responses 763 705 830 879 741

85

Page 86: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-beingand safety at work > Q10b > On average, how many additional PAID hours doyou work per week for this organisation, over and above your contracted hours?

2014 2015 2016 2017 2018

% o

f st

aff

wor

king

add

ition

al p

aid

hou

rs

0

10

20

30

40

50

60

70

80

90

100

Worst 42.4% 42.8% 41.6% 41.0% 39.1%

Your org 37.6% 34.6% 32.5% 39.7% 35.4%

Average 32.2% 31.3% 31.3% 31.3% 32.6%

Best 22.5% 22.9% 24.4% 24.6% 24.4%

Responses 723 675 800 862 763

86

Page 87: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-beingand safety at work > Q10c > On average, how many additional UNPAID hours do

you work per week for this organisation, over and above your contracted hours?

2014 2015 2016 2017 2018

% o

f st

aff

wor

king

add

ition

al u

np

aid

hou

rs

0

10

20

30

40

50

60

70

80

90

100

Worst 71.4% 73.4% 68.6% 66.3% 66.4%

Your org 56.5% 55.9% 58.1% 52.0% 55.9%

Average 56.0% 58.1% 58.2% 57.3% 57.2%

Best 48.2% 50.3% 49.8% 48.0% 49.8%

Responses 711 676 792 860 762

87

Page 88: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safetyat work > Q11a > Does your organisation take positive action on health and well-being?

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

0

10

20

30

40

50

60

70

80

90

100

Best 41.9% 43.2% 40.9% 40.2%

Your org 30.4% 27.8% 32.8% 24.0%

Average 30.9% 32.3% 32.5% 27.8%

Worst 18.9% 22.0% 24.2% 15.9%

Responses 704 834 902 794

88

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2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work > Q11b> In the last 12 months have you experienced musculoskeletal problems (MSK) as a result of work activities?

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Worst 30.9% 31.2% 32.0% 34.3%

Your org 25.6% 23.0% 25.3% 24.3%

Average 25.1% 24.9% 25.3% 27.4%

Best 16.0% 20.1% 20.5% 21.4%

Responses 711 831 908 796

89

Page 90: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety atwork > Q11c > During the last 12 months have you felt unwell as a result of work related stress?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Worst 43.8% 41.9% 42.2% 44.5% 44.2%

Your org 34.4% 35.9% 35.3% 36.3% 37.9%

Average 36.1% 35.7% 35.5% 37.5% 38.8%

Best 28.4% 23.5% 28.9% 30.4% 32.0%

Responses 756 712 834 914 797

90

Page 91: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work > Q11d> In the last three months have you ever come to work despite not feeling well enough to perform your duties?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Worst 68.5% 64.8% 60.6% 63.0% 61.4%

Your org 58.5% 58.7% 56.2% 55.6% 55.4%

Average 58.4% 56.2% 56.0% 56.5% 56.3%

Best 50.6% 49.9% 49.0% 50.6% 48.4%

Responses 728 709 833 908 793

91

Page 92: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being andsafety at work > Q11e > Have you felt pressure from your manager to come to work?

Note: This question was only answered by staff who selected 'Yes' on q11d.

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Worst 37.4% 40.7% 36.6% 34.9% 34.3%

Your org 35.6% 31.5% 32.6% 30.5% 34.3%

Average 30.7% 28.2% 26.1% 25.2% 24.5%

Best 21.4% 21.0% 19.6% 19.6% 19.1%

Responses 427 412 467 497 434

92

Page 93: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being andsafety at work > Q11f > Have you felt pressure from colleagues to come to work?

Note: This question was only answered by staff who selected 'Yes' on q11d.

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Worst 30.3% 27.3% 26.5% 24.7% 26.2%

Your org 24.2% 24.7% 22.8% 22.4% 24.2%

Average 23.5% 20.7% 20.4% 20.3% 20.2%

Best 17.1% 14.0% 14.6% 15.1% 14.8%

Responses 426 410 463 497 432

93

Page 94: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being andsafety at work > Q11g > Have you put yourself under pressure to come to work?

Note: This question was only answered by staff who selected 'Yes' on q11d.

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Worst 95.7% 96.5% 95.0% 95.7% 95.2%

Your org 93.8% 88.8% 91.1% 91.7% 93.3%

Average 93.3% 92.2% 92.2% 92.7% 92.6%

Best 86.2% 86.2% 87.7% 87.2% 86.8%

Responses 428 413 466 503 435

94

Page 95: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety atwork > Q12a > In the last 12 months how many times have you personally experienced physical

violence at work from patients / service users, their relatives or other members of the public?

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

viol

ence

0

10

20

30

40

50

60

70

80

90

100

Worst 20.7% 19.3% 18.5% 19.0% 17.5%

Your org 19.1% 19.3% 16.1% 19.0% 14.8%

Average 12.7% 13.4% 13.2% 13.9% 12.6%

Best 7.3% 7.7% 8.7% 8.7% 8.1%

Responses 754 708 828 905 796

95

Page 96: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work > Q12b >In the last 12 months how many times have you personally experienced physical violence at work from managers?

2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

viol

ence

0

10

20

30

40

50

60

70

80

90

100

Worst 1.5% 1.5% 1.6% 1.6%

Your org 0.8% 0.6% 0.9% 1.0%

Average 0.4% 0.5% 0.6% 0.5%

Best 0.0% 0.0% 0.2% 0.0%

Responses 706 821 897 789

96

Page 97: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work > Q12c > In the last 12 months how many times

have you personally experienced physical violence at work from other colleagues?

2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

viol

ence

0

10

20

30

40

50

60

70

80

90

100

Worst 3.2% 3.0% 3.1% 4.8%

Your org 3.2% 2.4% 2.1% 1.5%

Average 1.5% 1.6% 1.7% 1.5%

Best 0.0% 0.5% 0.4% 0.6%

Responses 706 819 895 780

97

Page 98: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work> Q12d > The last time you experienced physical violence at work, did you or a colleague report it?

Note: This question was only answered by staff who reported experiencing at least one incident of violence in the last 12 months.

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey,

or

a co

lleag

ue, r

epor

ted

it

0

10

20

30

40

50

60

70

80

90

100

Best 81.9% 89.1% 81.8% 82.4% 78.1%

Your org 70.3% 67.5% 69.9% 73.0% 61.1%

Average 66.9% 65.9% 65.9% 66.8% 65.2%

Worst 47.1% 53.0% 44.1% 59.5% 51.1%

Responses 121 134 109 155 87

98

Page 99: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety atwork > Q13a > In the last 12 months how many times have you personally experienced harassment,bullying or abuse at work from patients / service users, their relatives or other members of the public?

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

bully

ing,

har

assm

ent

or a

buse

0

10

20

30

40

50

60

70

80

90

100

Worst 35.0% 34.3% 33.2% 33.2% 34.1%

Your org 29.9% 26.1% 23.4% 27.3% 27.4%

Average 25.7% 26.3% 25.6% 26.4% 25.8%

Best 19.8% 19.3% 16.5% 19.1% 20.9%

Responses 747 704 828 902 801

99

Page 100: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work > Q13b > In the last 12 months how many times haveyou personally experienced harassment, bullying or abuse at work from managers?

2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

bully

ing,

har

assm

ent

or a

buse

0

10

20

30

40

50

60

70

80

90

100

Worst 18.8% 19.4% 18.8% 20.5%

Your org 11.1% 13.5% 13.1% 17.5%

Average 12.1% 11.8% 11.8% 12.1%

Best 7.7% 8.1% 8.3% 8.0%

Responses 701 822 892 787

100

Page 101: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-beingand safety at work > Q13c > In the last 12 months how many times have you

personally experienced harassment, bullying or abuse at work from other colleagues?

2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

expe

rienc

ed a

t le

ast

one

inci

dent

of

bully

ing,

har

assm

ent

or a

buse

0

10

20

30

40

50

60

70

80

90

100

Worst 21.7% 22.4% 22.7% 25.8%

Your org 19.7% 20.7% 18.8% 20.4%

Average 17.2% 16.7% 17.7% 18.4%

Best 11.6% 13.7% 12.5% 14.4%

Responses 705 816 897 786

101

Page 102: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work >Q13d > The last time you experienced harassment, bullying or abuse at work, did you or a colleague report it?

Note: This question was only answered by staff who reported experiencing at least one incident of harassment, bullying or abuse in the last 12 months.

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey,

or

a co

lleag

ue, r

epor

ted

it

0

10

20

30

40

50

60

70

80

90

100

Best 66.2% 58.2% 55.1% 53.9% 60.3%

Your org 51.2% 58.2% 52.5% 53.6% 45.5%

Average 48.5% 44.2% 45.9% 46.8% 46.1%

Worst 34.0% 17.3% 35.0% 41.2% 32.2%

Responses 184 255 285 317 291

102

Page 103: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being andsafety at work > Q14 > Does your organisation act fairly with regard to career progression /

promotion, regardless of ethnic background, gender, religion, sexual orientation, disability or age?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Best 96.4% 93.7% 93.9% 93.2% 91.5%

Your org 87.9% 85.2% 87.9% 84.9% 81.5%

Average 89.1% 88.6% 87.7% 85.9% 85.5%

Worst 76.7% 72.3% 72.5% 72.8% 70.5%

Responses 519 476 532 626 502

103

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2018 NHS Staff Survey Results > Question results > Your health, well-being and safetyat work > Q15a > In the last 12 months have you personally experienced discrimination

at work from patients / service users, their relatives or other members of the public?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Worst 11.2% 9.0% 12.7% 13.2% 13.7%

Your org 4.7% 4.2% 3.8% 4.4% 4.7%

Average 4.4% 3.9% 4.3% 5.0% 5.2%

Best 1.8% 2.0% 1.6% 2.1% 2.1%

Responses 752 706 825 901 791

104

Page 105: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work > Q15b > In the last 12 months have you personally

experienced discrimination at work from manager / team leader or other colleagues?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Worst 12.4% 13.2% 14.0% 13.9% 14.5%

Your org 6.9% 6.7% 7.1% 6.8% 7.8%

Average 6.9% 6.3% 6.6% 7.1% 7.0%

Best 3.3% 2.5% 2.7% 3.9% 4.5%

Responses 750 709 825 903 782

105

Page 106: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety atwork > Q15c.1 > On what grounds have you experienced discrimination? - Ethnic background

Note: This question was only answered by staff who reported experiencing at least one incident of discrimination in the last 12 months.

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

have

exp

erie

nced

disc

rimin

atio

n on

thi

s ba

sis

0

10

20

30

40

50

60

70

80

90

100

Worst 69.8% 64.6% 66.0% 65.9% 63.8%

Your org 30.0% 33.7% 24.3% 35.5% 22.6%

Average 30.9% 31.0% 32.9% 33.8% 34.9%

Best 13.7% 11.6% 10.5% 16.6% 8.6%

Responses 72 69 77 80 71

106

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2018 NHS Staff Survey Results > Question results > Your health, well-being andsafety at work > Q15c.2 > On what grounds have you experienced discrimination? - Gender

Note: This question was only answered by staff who reported experiencing at least one incident of discrimination in the last 12 months.

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

have

exp

erie

nced

disc

rimin

atio

n on

thi

s ba

sis

0

10

20

30

40

50

60

70

80

90

100

Worst 36.2% 37.7% 33.7% 25.5% 30.4%

Your org 14.3% 9.8% 17.1% 22.5% 22.8%

Average 16.3% 19.3% 18.5% 20.4% 20.1%

Best 8.7% 7.9% 9.0% 12.9% 4.6%

Responses 72 69 77 80 71

107

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2018 NHS Staff Survey Results > Question results > Your health, well-being andsafety at work > Q15c.3 > On what grounds have you experienced discrimination? - Religion

Note: This question was only answered by staff who reported experiencing at least one incident of discrimination in the last 12 months.

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

have

exp

erie

nced

disc

rimin

atio

n on

thi

s ba

sis

0

10

20

30

40

50

60

70

80

90

100

Worst 14.2% 12.5% 10.7% 14.8% 12.4%

Your org 2.5% 2.8% 3.7% 2.4% 9.7%

Average 5.4% 3.9% 5.2% 5.5% 4.1%

Best 0.0% 0.0% 0.6% 0.0% 0.0%

Responses 72 69 77 80 71

108

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2018 NHS Staff Survey Results > Question results > Your health, well-being and safetyat work > Q15c.4 > On what grounds have you experienced discrimination? - Sexual orientation

Note: This question was only answered by staff who reported experiencing at least one incident of discrimination in the last 12 months.

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

have

exp

erie

nced

disc

rimin

atio

n on

thi

s ba

sis

0

10

20

30

40

50

60

70

80

90

100

Worst 18.3% 8.2% 8.3% 10.3% 9.8%

Your org 0.0% 8.2% 5.1% 1.1% 9.8%

Average 3.3% 3.9% 3.7% 3.6% 3.7%

Best 0.0% 0.0% 0.0% 0.0% 0.0%

Responses 72 69 77 80 71

109

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2018 NHS Staff Survey Results > Question results > Your health, well-being and safetyat work > Q15c.5 > On what grounds have you experienced discrimination? - Disability

Note: This question was only answered by staff who reported experiencing at least one incident of discrimination in the last 12 months.

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

have

exp

erie

nced

disc

rimin

atio

n on

thi

s ba

sis

0

10

20

30

40

50

60

70

80

90

100

Worst 15.8% 17.5% 21.8% 16.5% 17.8%

Your org 3.8% 7.7% 14.5% 6.3% 7.3%

Average 6.9% 6.3% 6.8% 8.1% 7.3%

Best 0.0% 0.0% 0.0% 0.0% 2.2%

Responses 72 69 77 80 71

110

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2018 NHS Staff Survey Results > Question results > Your health, well-being andsafety at work > Q15c.6 > On what grounds have you experienced discrimination? - Age

Note: This question was only answered by staff who reported experiencing at least one incident of discrimination in the last 12 months.

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

have

exp

erie

nced

disc

rimin

atio

n on

thi

s ba

sis

0

10

20

30

40

50

60

70

80

90

100

Worst 32.8% 43.9% 28.3% 34.6% 29.8%

Your org 22.5% 27.5% 17.7% 24.0% 23.6%

Average 20.7% 20.7% 17.8% 19.8% 19.3%

Best 9.6% 11.2% 8.5% 10.6% 9.8%

Responses 72 69 77 80 71

111

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2018 NHS Staff Survey Results > Question results > Your health, well-being andsafety at work > Q15c.7 > On what grounds have you experienced discrimination? - Other

Note: This question was only answered by staff who reported experiencing at least one incident of discrimination in the last 12 months.

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey

have

exp

erie

nced

disc

rimin

atio

n on

thi

s ba

sis

0

10

20

30

40

50

60

70

80

90

100

Worst 60.0% 62.0% 53.1% 57.1% 56.5%

Your org 39.2% 30.0% 39.6% 37.5% 36.3%

Average 38.7% 36.7% 37.2% 35.2% 31.8%

Best 7.5% 20.2% 13.2% 21.6% 19.6%

Responses 72 69 77 80 71

112

Page 113: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work> Q16a > In the last month have you seen any errors, near misses, or incidents that could have hurt staff?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Worst 22.4% 21.2% 21.1% 21.6% 22.1%

Your org 18.6% 18.6% 17.0% 17.1% 19.0%

Average 17.7% 15.6% 15.4% 16.1% 16.9%

Best 11.7% 10.0% 11.5% 11.9% 9.6%

Responses 754 704 823 902 786

113

Page 114: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work > Q16b >In the last month have you seen any errors, near misses, or incidents that could have hurt patients / service users?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Worst 31.6% 30.8% 30.5% 31.0% 33.3%

Your org 25.9% 23.2% 26.2% 24.6% 26.6%

Average 27.3% 24.9% 25.3% 25.2% 27.7%

Best 17.6% 16.5% 19.3% 18.7% 21.4%

Responses 721 689 813 887 774

114

Page 115: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-beingand safety at work > Q16c > The last time you saw an error, near miss or incidentthat could have hurt staff or patients / service users, did you or a colleague report it?

Note: This question was only answered by staff who reported observing at least one error, near miss or incident in the last month.

2014 2015 2016 2017 2018

% o

f st

aff

sayi

ng t

hey,

or

a co

lleag

ue, r

epor

ted

it

0

10

20

30

40

50

60

70

80

90

100

Best 98.6% 98.4% 98.0% 98.7% 98.7%

Your org 93.7% 95.3% 95.2% 95.6% 96.0%

Average 95.3% 95.0% 94.9% 95.1% 95.0%

Worst 89.7% 89.0% 93.0% 86.4% 91.2%

Responses 215 213 228 245 209

115

Page 116: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety atwork > Q17a > My organisation treats staff who are involved in an error, near miss or incident fairly

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 64.2% 65.6% 66.9% 68.2%

Your org 50.1% 49.2% 52.2% 58.3%

Average 52.9% 54.1% 54.9% 59.0%

Worst 42.4% 44.8% 44.3% 46.1%

Responses 606 667 764 597

116

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2018 NHS Staff Survey Results > Question results > Your health, well-being and safetyat work > Q17b > My organisation encourages us to report errors, near misses or incidents

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 94.6% 92.8% 92.7% 93.1%

Your org 85.9% 87.8% 88.2% 89.3%

Average 87.8% 88.3% 88.3% 88.7%

Worst 78.5% 81.7% 83.2% 83.1%

Responses 698 807 881 761

117

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2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work > Q17c > When errors, near misses or incidents arereported, my organisation takes action to ensure that they do not happen again

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 78.2% 80.2% 79.0% 80.9%

Your org 64.2% 63.7% 66.1% 68.9%

Average 69.5% 69.3% 68.9% 70.0%

Worst 48.4% 56.2% 59.2% 61.8%

Responses 652 757 840 686

118

Page 119: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work >Q17d > We are given feedback about changes made in response to reported errors, near misses and incidents

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 67.2% 70.9% 72.6% 69.6%

Your org 49.9% 54.8% 57.2% 54.6%

Average 54.6% 57.5% 57.6% 58.9%

Worst 37.2% 45.4% 47.7% 48.9%

Responses 652 751 839 701

119

Page 120: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being and safety at work> Q18a > If you were concerned about unsafe clinical practice, would you know how to report it?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Best 96.2% 97.8% 97.6% 97.5% 96.5%

Your org 94.6% 93.7% 94.8% 95.8% 94.5%

Average 93.0% 94.2% 94.8% 95.0% 94.8%

Worst 86.4% 89.4% 92.7% 91.0% 93.2%

Responses 687 629 749 838 723

120

Page 121: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being andsafety at work > Q18b > I would feel secure raising concerns about unsafe clinical practice

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 80.1% 76.7% 79.5% 76.1% 76.4%

Your org 66.5% 66.5% 67.7% 69.2% 67.8%

Average 67.8% 68.7% 70.4% 71.2% 70.3%

Worst 56.2% 55.6% 62.4% 63.9% 65.3%

Responses 745 705 826 899 789

121

Page 122: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your health, well-being andsafety at work > Q18c > I am confident that my organisation would address my concern

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 73.2% 66.6% 70.0% 67.4% 67.7%

Your org 58.7% 53.0% 55.5% 59.0% 56.6%

Average 58.7% 57.2% 58.0% 58.4% 58.0%

Worst 41.8% 38.5% 48.0% 49.5% 49.9%

Responses 744 704 824 895 786

122

Page 123: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Question results – Yourpersonal development

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

Page 124: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your personal development> Q19a > In the last 12 months, have you had an appraisal, annual review,

development review, or Knowledge and Skills Framework (KSF) development review?

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Best 94.7% 93.8% 95.9% 94.6% 95.8%

Your org 85.1% 81.2% 83.5% 83.3% 89.8%

Average 84.9% 85.7% 86.5% 87.0% 88.1%

Worst 68.6% 70.2% 73.6% 74.0% 80.4%

Responses 739 670 792 875 765

124

Page 125: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your personaldevelopment > Q19b > It helped me to improve how I do my job

Note: This question was only answered by staff who selected 'Yes' on q19a.

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

0

10

20

30

40

50

60

70

80

90

100

Best 30.1% 33.5% 33.6% 30.9%

Your org 16.9% 22.4% 21.5% 20.9%

Average 19.0% 21.5% 21.2% 21.5%

Worst 14.2% 14.6% 15.6% 14.2%

Responses 539 657 724 681

125

Page 126: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your personaldevelopment > Q19c > It helped me agree clear objectives for my work

Note: This question was only answered by staff who selected 'Yes' on q19a.

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

0

10

20

30

40

50

60

70

80

90

100

Best 42.9% 44.0% 44.2% 43.4%

Your org 29.2% 33.5% 34.9% 31.8%

Average 31.6% 33.2% 33.6% 33.3%

Worst 25.7% 27.8% 27.3% 27.2%

Responses 535 655 717 676

126

Page 127: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your personaldevelopment > Q19d > It left me feeling that my work is valued by my organisation

Note: This question was only answered by staff who selected 'Yes' on q19a.

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

0

10

20

30

40

50

60

70

80

90

100

Best 34.9% 36.4% 37.0% 38.0%

Your org 25.7% 28.1% 29.4% 28.6%

Average 27.7% 29.3% 29.7% 31.1%

Worst 18.1% 22.2% 21.7% 21.2%

Responses 536 657 711 675

127

Page 128: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your personal development> Q19e > The values of my organisation were discussed as part of the appraisal process

Note: This question was only answered by staff who selected 'Yes' on q19a.

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

0

10

20

30

40

50

60

70

80

90

100

Best 46.7% 49.9% 49.2% 52.1%

Your org 31.7% 35.0% 36.9% 37.1%

Average 29.3% 32.6% 32.5% 35.2%

Worst 18.7% 17.3% 22.0% 19.4%

Responses 534 648 706 668

128

Page 129: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your personaldevelopment > Q19f > Were any training, learning or development needs identified?

Note: This question was only answered by staff who selected 'Yes' on q19a.

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Your org 74.1% 69.0% 66.9% 67.1% 70.2%

Average 70.7% 66.7% 66.2% 65.2% 68.2%

Responses 609 522 647 696 675

129

Page 130: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your personal development> Q19g > My manager supported me to receive this training, learning or development

Note: This question was only answered by staff who selected 'Yes' on q19f.

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es, d

efini

tely

'

0

10

20

30

40

50

60

70

80

90

100

Best 61.8% 63.7% 64.1% 66.1%

Your org 53.3% 52.2% 54.8% 54.3%

Average 52.9% 52.0% 51.5% 54.3%

Worst 43.5% 43.4% 45.1% 46.1%

Responses 352 429 459 473

130

Page 131: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your personal development > Q20> Have you had any (non-mandatory) training, learning or development in the last 12 months?

2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Best 78.5% 79.7% 79.2% 80.1%

Your org 75.0% 72.7% 70.4% 73.0%

Average 72.9% 72.9% 72.1% 70.2%

Worst 62.8% 65.4% 64.9% 60.9%

Responses 687 806 872 783

131

Page 132: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

Question results – Your organisation

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

Page 133: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation> Q21a > Care of patients / service users is my organisation's top priority

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 86.5% 89.5% 90.6% 89.3% 88.7%

Your org 70.7% 76.3% 74.9% 80.4% 76.5%

Average 70.3% 75.1% 75.7% 75.4% 76.5%

Worst 51.2% 53.4% 60.0% 61.7% 59.9%

Responses 756 698 822 896 783

133

Page 134: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation> Q21b > My organisation acts on concerns raised by patients / service users

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 84.9% 85.9% 86.7% 84.4% 83.8%

Your org 72.9% 71.5% 71.3% 73.8% 73.1%

Average 71.5% 73.6% 73.8% 73.1% 73.1%

Worst 51.9% 51.2% 59.9% 61.2% 59.6%

Responses 756 698 820 896 781

134

Page 135: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation> Q21c > I would recommend my organisation as a place to work

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 77.9% 78.5% 78.5% 78.0% 77.3%

Your org 60.3% 61.5% 60.0% 65.0% 61.1%

Average 59.0% 61.5% 60.5% 59.8% 61.1%

Worst 38.7% 40.3% 44.8% 45.4% 47.2%

Responses 759 697 822 898 783

135

Page 136: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation > Q21d > If a friend orrelative needed treatment I would be happy with the standard of care provided by this organisation

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 87.5% 88.8% 90.9% 89.3% 90.3%

Your org 65.5% 67.3% 65.5% 70.4% 65.5%

Average 64.7% 70.6% 70.6% 70.2% 69.9%

Worst 45.1% 45.2% 48.1% 48.0% 49.2%

Responses 754 691 816 896 782

136

Page 137: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation> Q22a > Is patient / service user experience feedback collected within yourdirectorate / department? (e.g. Friends and Family Test, patient surveys etc.)

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Best 93.4% 94.1% 94.1% 93.7% 93.8%

Your org 91.6% 89.9% 89.2% 88.0% 86.7%

Average 87.1% 90.2% 90.2% 90.3% 90.5%

Worst 73.5% 80.2% 80.5% 81.2% 83.3%

Responses 518 494 522 590 490

137

Page 138: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation >Q22b > I receive regular updates on patient / service user experience feedback inmy directorate / department (e.g. via line managers or communications teams)

Note: This question was only answered by staff who selected 'Yes' on q22a.

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 75.7% 72.6% 70.9% 73.0% 70.8%

Your org 62.4% 63.4% 61.4% 62.5% 66.3%

Average 58.8% 59.1% 60.9% 61.0% 61.2%

Worst 47.4% 47.2% 49.5% 48.9% 50.0%

Responses 455 430 440 502 406

138

Page 139: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation > Q22c > Feedbackfrom patients / service users is used to make informed decisions within my directorate / department

Note: This question was only answered by staff who selected 'Yes' on q22a.

2014 2015 2016 2017 2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Best 73.7% 69.7% 71.0% 69.8% 70.5%

Your org 57.3% 62.8% 55.3% 56.4% 59.9%

Average 55.8% 54.8% 56.9% 56.4% 57.6%

Worst 37.5% 45.4% 47.4% 45.2% 47.2%

Responses 440 403 413 470 378

139

Page 140: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Yourorganisation > Q23a > I often think about leaving this organisation

2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Worst 37.3%

Your org 28.8%

Average 28.8%

Best 22.2%

Responses 789

140

Page 141: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation >Q23b > I will probably look for a job at a new organisation in the next 12 months

2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Worst 30.5%

Your org 21.9%

Average 20.7%

Best 14.1%

Responses 787

141

Page 142: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation> Q23c > As soon as I can find another job, I will leave this organisation

2018

% o

f st

aff

sele

ctin

g 'A

gree

'/'St

rong

ly A

gree

'

0

10

20

30

40

50

60

70

80

90

100

Worst 23.9%

Your org 16.8%

Average 14.7%

Best 9.7%

Responses 780

142

Page 143: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation >Q23d.1 > If you are considering leaving your current job, what would be your mostlikely destination? - I would want to move to another job within this organisation

2018

% o

f st

aff

sayi

ng t

his

wou

ld b

e th

eir

mos

t lik

ely

dest

inat

ion

0

10

20

30

40

50

60

70

80

90

100

Your org 25.3%

Average 26.0%

Responses 352

143

Page 144: George Eliot Hospital NHS Trust · This benchmark report for George Eliot Hospital NHS Trust contains results for themes and questions from the 2018 NHS Staff Survey, and historical

2018 NHS Staff Survey Results > Question results > Your organisation > Q23d.2> If you are considering leaving your current job, what would be your most likelydestination? - I would want to move to a job in a different NHS trust/organisation

2018

% o

f st

aff

sayi

ng t

his

wou

ld b

e th

eir

mos

t lik

ely

dest

inat

ion

0

10

20

30

40

50

60

70

80

90

100

Your org 37.5%

Average 31.3%

Responses 352

144

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2018 NHS Staff Survey Results > Question results > Your organisation > Q23d.3> If you are considering leaving your current job, what would be your most likelydestination? - I would want to move to a job in healthcare, but outside the NHS

2018

% o

f st

aff

sayi

ng t

his

wou

ld b

e th

eir

mos

t lik

ely

dest

inat

ion

0

10

20

30

40

50

60

70

80

90

100

Your org 6.0%

Average 8.0%

Responses 352

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2018 NHS Staff Survey Results > Question results > Your organisation >Q23d.4 > If you are considering leaving your current job, what would be your

most likely destination? - I would want to move to a job outside healthcare

2018

% o

f st

aff

sayi

ng t

his

wou

ld b

e th

eir

mos

t lik

ely

dest

inat

ion

0

10

20

30

40

50

60

70

80

90

100

Your org 14.2%

Average 14.7%

Responses 352

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2018 NHS Staff Survey Results > Question results > Your organisation > Q23d.5 > If you are consideringleaving your current job, what would be your most likely destination? - I would retire or take a career break

2018

% o

f st

aff

sayi

ng t

his

wou

ld b

e th

eir

mos

t lik

ely

dest

inat

ion

0

10

20

30

40

50

60

70

80

90

100

Your org 17.0%

Average 19.9%

Responses 352

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Question results – Background details

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

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2018 NHS Staff Survey Results > Question results > Background details > Gender

Male Female Prefer to self-describe Prefer not to say

% o

f st

aff

0

10

20

30

40

50

60

70

80

Your org 18.5% 79.2% 0.3% 2.0%

Average 18.8% 79.2% 0.2% 1.7%

Responses 785 785 785 785

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2018 NHS Staff Survey Results > Question results > Background details > Age

16-20 21-30 31-40 41-50 51-65 66+

% o

f st

aff

0

5

10

15

20

25

30

35

40

Your org 1.8% 16.2% 17.3% 26.4% 36.7% 1.5%

Average 0.5% 14.5% 20.5% 27.3% 35.9% 1.5%

Responses 776 776 776 776 776 776

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2018 NHS Staff Survey Results > Question results > Background details > Ethnicity

White Mixed Asian/Asian British Black/Black British Other

% o

f st

aff

0

10

20

30

40

50

60

70

80

90

Your org 83.7% 1.4% 11.2% 2.6% 1.2%

Average 89.0% 1.2% 5.9% 1.5% 1.0%

Responses 780 780 780 780 780

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2018 NHS Staff Survey Results > Question results > Background details > Sexuality

Heterosexual Gay man Gay woman (lesbian) Bisexual Other Prefer not to say

% o

f st

aff

0

10

20

30

40

50

60

70

80

90

100

Your org 88.6% 0.4% 1.3% 1.9% 0.3% 7.6%

Average 91.3% 0.9% 0.7% 0.8% 0.4% 6.1%

Responses 779 779 779 779 779 779

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2018 NHS Staff Survey Results > Question results > Background details > Religion

No religion Christian Buddhist Hindu Muslim Sikh Other Prefer not to say

% o

f st

aff

0

10

20

30

40

50

60

Your org 30.5% 52.0% 0.3% 3.4% 3.2% 2.2% 1.7% 6.9%

Average 33.7% 53.1% 0.5% 1.5% 1.8% 0.1% 1.4% 5.6%

Responses 787 787 787 787 787 787 787 787

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2018 NHS Staff Survey Results > Question results > Background details > Disability

Do you have any physical or mental health conditions, disabilities orillnesses that have lasted or are expected to last for 12 months or more?

Has your employer made adequate adjustment(s)to enable you to carry out your work?

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

Your org 17.8% 73.3%

Average 18.0% 73.3%

Responses 782 82

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2018 NHS Staff Survey Results > Question results > Background details > Length of service

Less than 1 year 1-2 years 3-5 years 6-10 years 11-15 years More than 15 years

% o

f st

aff

0

5

10

15

20

25

30

35

Your org 10.1% 14.6% 19.6% 15.8% 9.1% 30.7%

Average 7.7% 12.9% 17.5% 17.3% 13.6% 30.5%

Responses 745 745 745 745 745 745

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2018 NHS Staff Survey Results > Question results > Background details > Occupational group

Regi

ster

ed N

urse

san

d M

idw

ives

Nur

sing

or

Hea

lthca

reA

ssis

tant

s

Med

ical

and

Den

tal

Alli

ed H

ealth

Prof

essi

onal

s

Scie

ntifi

c an

dTe

chni

cal /

Hea

lthca

re S

cien

tists

Publ

ic H

ealth

/ H

ealth

Impr

ovem

ent

Adm

in a

nd C

leric

al

Cen

tral

Fun

ctio

ns /

Cor

pora

te S

ervi

ces

Mai

nten

ance

/A

ncill

ary

Gen

eral

Man

agem

ent

Oth

er

% o

f st

aff

0

5

10

15

20

25

30

Your org 27.8% 6.0% 9.8% 12.9% 3.5% 0.3% 18.4% 6.4% 7.2% 3.3% 4.3%

Average 28.3% 7.4% 8.3% 14.8% 6.7% 0.3% 16.7% 5.7% 3.0% 2.6% 3.1%

Responses 762 762 762 762 762 762 762 762 762 762 762156

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2018 NHS Staff Survey Results > Question results > Background details > Team working

Do you work in a team?

% o

f st

aff

sele

ctin

g 'Y

es'

0

10

20

30

40

50

60

70

80

90

100

Your org 94.5%

Average 95.9%

Responses 779

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2018 NHS Staff Survey Results > Question results > Background details > Team size

2-5 6-9 10-15 More than 15

% o

f st

aff

0

5

10

15

20

25

30

35

40

45

Your org 26.2% 22.5% 16.9% 34.3%

Average 20.5% 20.9% 18.7% 40.7%

Responses 732 732 732 732

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Appendices

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

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Appendix A: Response rate

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

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2018 NHS Staff Survey Results > Appendices > Response rate

2014 2015 2016 2017 2018

% o

f st

aff

resp

ondi

ng

15

20

25

30

35

40

45

50

55

60

65

70

Best 65.2% 60.3% 60.7% 54.3% 53.5%

Your org 35.3% 34.6% 39.4% 42.4% 34.9%

Average 42.9% 41.2% 40.7% 42.4% 40.6%

Worst 23.2% 18.8% 28.8% 27.3% 24.6%

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Appendix B: Signicance testing- 2017 v 2018 theme results

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

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2018 NHS Staff Survey Results > Appendices > Significance testing – 2017 v 2018 theme results

The table below presents the results of significance testing conducted on this year’s theme scores and those from last year*. It details the organisation’s theme scores forboth years and the number of responses each of these are based on.

The final column contains the outcome of the significance testing: indicates that the 2018 score is significantly higher than last year’s, whereas indicates that the2018 score is significantly lower. If there is no statistically significant difference, you will see ‘Not significant’. When there is no comparable data from the past survey year,you will see ‘N/A’.

Theme 2017 score2017

respondents2018 score

2018respondents

Statisticallysignicant change?

Equality, diversity & inclusion 9.2 907 9.1 792 Not significant

Health & wellbeing 6.1 913 5.9 800 Not significant

Immediate managers 6.7 918 6.6 806 Not significant

Morale 0 6.0 784 N/A

Quality of appraisals 5.5 719 5.3 681 Not significant

Quality of care 7.6 780 7.5 669 Not significant

Safe environment - Bullying & harassment 8.0 899 7.8 797 Not significant

Safe environment - Violence 9.3 898 9.4 793

Safety culture 6.6 908 6.5 794 Not significant

Staff engagement 7.0 923 6.9 809 Not significant

* Statistical significance is tested using a two-tailed t-test with a 95% level of confidence.

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Appendix C: Tips on usingyour benchmark report

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

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Data in the new benchmark reports

Key changes to note

The following pages include tips on how to read, interpret and use the data in this report. The suggestionsare aimed at users who would like some guidance on how to understand the data in this report. Thesesuggestions are by no means the only way to analyse or use the data, but have been included to aid userstransitioning from the previous version of the benchmark report and those who are new to the Staff Survey.

There are a number of differences in this benchmark report compared to the old style of benchmark reports, that was used prior tothe 2018 survey, which are worth noting

Key Findings have been replaced by themes. The themes cover ten areas of staff experience and present results in these areasin a clear and consistent way. All of the ten themes are scored on a 0-10 scale, where a higher score is more positive thana lower score. These theme scores are created by scoring question results and grouping these results together. Please notethat you cannot directly compare Key Finding results to theme results.

A key feature of the new reports is that they provide organisations with up to 5 years of trend data across theme andquestion results. Trend data provides a much more reliable indication of whether the most recent results represent achange from the norm for an organisation than comparing the most recent results to those from the previous year. Takinga longer term view will help organisations to identify trends over several years that may have been missed when comparisonswere drawn solely between the current and previous year.

Question results are now benchmarked so that organisations can make comparisons to their peers on specific areas ofstaff experience. Question results provide organisations with more granular data that will help them to identify particularareas of concern. This benchmarking has been extended to the trend data that is available so that organisations can identifyhow results on each question have changed for themselves and their peers over time by looking at a single graph.

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1. Reviewing theme results

Areas to improve

Positive outcomes

When analysing theme results, it is easiest to start with the theme overview page to quickly identify areas which are doing better or worse incomparison to other organisations in the given benchmarking group.

It is important to consider each theme result within the range of its benchmarking group ‘Best’ and ‘Worst’ scores, rather than comparingtheme scores to one another. Comparing organisation scores to the benchmarking group average is another important point of reference.

By checking where the ‘Your org’ column/value islower than the benchmarking group ‘Average’ youcan quickly identify areas for improvement.

It is worth looking at the difference between the‘Your org’ result and the benchmarking group‘Worst’ score. The closer your organisation’s result isto the worst score, the more concerning the result.

Results where your organisation’s score is onlymarginally better than the ‘Average’, but still lagsbehind the best result by a notable margin, couldalso be considered as areas for further improvement.

Similarly, using the overview page it is easy to identifythemes which show a positive outcome for yourorganisation, where ‘Your org’ scores are distinctlyhigher than the benchmarking group ‘Average’ score. Only one example is highlighted for each point

Positive stories to report could be ones where your organisation approaches or matches the benchmarking group’s ‘Best’ score. 166

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2. Reviewing theme results in more detail

Review trend data

Review questions feeding into the themes

Trend data can be used to identify measures which have been consistently improving for your organisation (i.e. showing an upward trend) over the pastyears and ones which have been declining over time. These charts can help establish if there is genuine change in the results (if the results areconsistently improving or declining over time), or whether a change between years is just a minor year-on-year fluctuation.

Benchmarked trend data also allows you to review local changes and benchmark comparisons at the same time, allowing for various types of questionsto be considered: e.g. how have the results for my organisation changed over time? Is my organisation improving faster than our peers?

In order to understand exactly which factors are driving your organisation’s theme score, you shouldreview the questions feeding into the theme. The ‘Detailed information’ section contains thequestions contributing to each theme, grouped together, thus they can be reviewed easily withoutthe need to search through the ‘Question results’ section. By comparing ‘Your org’ scores to thebenchmarking group ‘Average’, ‘Best’ and ‘Worst’ scores for each question, the questions which aredriving your organisation’s theme results can be identied.

For themes where results need improvement, action plans can be formulated to focus on the areaswhere the organisation’s results fall between the benchmarking group average and worstresults. Remember to keep an eye out for questions where a lower percentage is a better outcome –such as questions on violence or harassment, bullying and abuse.

= Negative driver, org result falls between average& worst benchmarking group result for question

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3. Reviewing question results

Identifying questions of interest

This benchmark report displays results for all questions in the questionnaire, including benchmarked trend data wherever available. While this a keyfeature of the report, at first glance the amount of information contained on more than 110 pages might appear daunting. The below suggestions aimto provide some guidance on how to get started with navigating through this set of data.

Use the bookmarks bar to navigatedirectly to questions of interest

Pre-dened questions of interest – key questions for your organisation

Most organisations will have questions which have traditionally been a focus for them. Questions whichhave been targeted with internal policies or programmes, or whose results are of heightened importancedue to organisation values or because they are considered a proxy for key issues. Outcomes for thesequestions can now be assessed on the backdrop of benchmark and historical trend data.

Note: The bookmarks bar allows for easy navigation through the report, allowing subsections of thereport to be folded, for quick access to questions through hyperlinks.

Identifying questions of interest based on the results in this report

The methods recommended to review your theme results can also be applied to pick out question levelresults of interest. However, unlike themes where a higher score always indicates a better result, it isimportant to keep an eye out for questions where a lower percentage relates to a better outcome(see details on the ‘Using the report’ page in the ‘Introduction’ section).

To identify areas of concern: look for questions where the organisation value falls between thebenchmarking group average and the worst score, particularly questions where your organisationresult is very close to the worst score. Review changes in the trend data to establish if there has beena decline or stagnation in results across multiple years, but consider the context of how the trust hasperformed in comparison to its benchmarking group over this period. A positive trend for a questionthat is still below the average result can be seen as good progress to build on further in the future.

When looking for positive outcomes: search for results where your organisation is closest to thebenchmarking group best result (but remember to consider results for previous years), or ones wherethere is a clear trend of continued improvement over multiple years.

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Appendix D: Additional reporting outputs

George Eliot Hospital NHS Trust

2018 NHS Staff Survey Results

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Additional reporting outputs

Supporting documents

Other local results

National results

Below are links to other key reporting outputs which complement this report. A full list and more detailed explanation of the reporting outputs isincluded in the Technical Document.

Basic Guide: Provides a brief overview of the NHS Staff Survey data and details on what is contained in each of thereporting outputs.

Technical Document: Contains technical details about the NHS Staff Survey data, including: data cleaning, weighting,benchmarking, theme/KF calculations, historical comparability of organisations and questions in the survey.

Key Finding results spreadsheet: Response rate & KF results for every organisation (2017 & 2018). The results arecompared and the difference between years is tested for statistical significance.

Local Breakdowns: Dashboards containing results for each organisation broken down by demographiccharacteristics. Data is available for up to five years where possible.

Directorate Reports: Reports containing theme results split by directorate (locality) for George Eliot Hospital NHSTrust.

National Trend Data and National Breakdowns: Dashboards containing national results – data available for fiveyears where possible.

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