GEORGE BOMANSKIGEORGE BOMANSKIGEORGE BOMANSKIGEORGE BOMANSKINational Police and Government Service Manager, Mopar Fleet Operations National Police and Government Service Manager, Mopar Fleet Operations

Mopar Fleet Service TeamMopar Fleet Service TeamMopar Fleet Service TeamMopar Fleet Service Team

Single point of contact for Police and Government after sales support

Seven Regional Fleet Service & Parts Managers

Five Regional Tech Support Managers

Crown NA Dedicated Customer Support for Charger Pursuit, RAM SSV and Durango SSV

Regional Service and Parts Regional Service and Parts ManagersManagersRegional Service and Parts Regional Service and Parts ManagersManagers

MT

AK

WY

ID

MS

ND

NMOK

AR

AL

SDOR

LA

TN

TX

NC

WA

WV

ME

NV

SC

IA

WI

UT

MI

KSCO

KYMO

NE

MN

AZ

GA

VA

OH

HI

FL

CT

PA

MA

CA

INIL

NY

NJPran BhavsarPDB36

(661) 747-3935

Chad Schwenker

CS27(630) 596-

7559

Bruce Shirey BPS1

(512) 964-3452

Danny SublettDJS30

(404) 216-7888

Lorraine Mahoney

LEI(410) 830-9764

Chris DunhamCRD32

(845) 642-8105

Jeff LevinJSL3

(248) 996-0147

Technical AdvisorsTechnical AdvisorsTechnical AdvisorsTechnical Advisors

MT

AK

WY

ID

MS

ND

NMOK

AR

AL

SDOR

LA

TN

TX

NC

WA

WV

ME

NV

SC

IA

WI

UT

MI

KSCO

KYMO

NE

MN

AZ

GA

VA

OH

HI

FL

CT

PA

MA

CA

INIL

NY

NJEric Gierst EVG3

(951) 201-0105

Rob ReyesRMR47

(773) 255-8620

Andy Berkemeijer

AB173(610) 955-6147

Jerry HowardJDH122

(972) 839-2593

Mark WisdoMVW1

(404) 431-2717

Fleet Customer Call CenterFleet Customer Call CenterFleet Customer Call CenterFleet Customer Call CenterChrysler’s Enhanced Fleet hotline 1-800-999-3533

Option 3 for service issues

8am to 9pm Monday–Friday (EST)

9am to 5pm on Saturday and Sunday (EST)

Dealer Programs to Support YouDealer Programs to Support YouDealer Programs to Support YouDealer Programs to Support You725+ (~25%) Dealers participating

All Makes Parts Support Program

1,930+ (~77%) Dealers participating

2,030+ Dealers (~80%) providing

Chrysler Fleet WebsiteChrysler Fleet WebsiteChrysler Fleet WebsiteChrysler Fleet Websitewww.fleet.chrysler.com

Fleet and Commercial Contact Information

Request a Fleet Account Number (FAN)

Quick source of Fleet information

Recall Inquires

Dealer Locator

Service ManualsService ManualsService ManualsService Manuals Online access available to medium and

large fleets with a FAN

No cost to larger fleet customers

Provides access to all Chrysler Service Manuals, TSB’s and diagnostics procedures

Must have access to online service manuals to operate wiTech diagnostic system

Contact your Regional Fleet Service & Parts Manager for an application

Service Manuals - DVDService Manuals - DVDService Manuals - DVDService Manuals - DVD

Beginning in 2013, Chrysler now offers service manuals for most model years on DVD

Contact www.TechAuthority.com for availability and for pricing. Prices vary depending on vehicle make and model year

Also available is online access to Chrysler service manuals for 30 days or up to one year

wiTech Lite Diagnostic SystemwiTech Lite Diagnostic SystemwiTech Lite Diagnostic SystemwiTech Lite Diagnostic System

wiTECH LITE

wiT

ECH

Lite

Kit

Access Point VCI Pod

New for 2013 Chrysler introduces the wiTech Lite for more affordable fleet application

System consists of a VCI wiPod, access point and software that can be downloaded to any PC or laptop

Reads all onboard modules and identifies any new/updated software

The initial cost is 50% off of the full wiTech systems used by dealers

Contact WiTech Hotline at 1-888-948-3241

Charger Police UpFitter Tech Charger Police UpFitter Tech TrainingTrainingCharger Police UpFitter Tech Charger Police UpFitter Tech TrainingTraining Two day course focusing on:

- Overview of vehicle service and maintenance

- Up-fitter systems, connector locations and most frequently asked up-fit questions

Training is held at your facility with a minimum of 8 techs per session

No cost for any fleet using our Police Chargers

To schedule – contact me or your Regional Fleet Service & Parts Manager

Chrysler Specific Online TrainingChrysler Specific Online TrainingChrysler Specific Online TrainingChrysler Specific Online Training Computer based training that can get your techs to Skill Level 2

(fundamentals of various skill categories)

Yearly subscription program that can be purchased for up to 100 technicians

Can be purchased as individual courses per person

To get started just complete a Fleet Enrollment Form available from Chrysler Academy 1-888-321-4321

Upfitter GuidesUpfitter GuidesUpfitter GuidesUpfitter Guides Visit www.fleet.chrysler.com

Upfitter guides for the Charger Pursuit, Durango SSV and RAM SSV

- Guides from 2006 to present 2013- Also contain service and maintenance

information

THANK YOUTHANK YOUTHANK YOUTHANK YOU