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Page 1: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:
Page 2: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Geonet: Getting your questions answered

Kelly Hutchins

Page 3: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:
Page 4: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:
Page 5: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Log-in to GeoNet

• Accounts.esri.com

Page 6: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Setup your profile

• Biography• Contact info• Photos• Skills

Page 7: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Spaces vs Groups

Spaces Groups

Created by Admin Created by Users Structured places Team based collaborationFollow Join a group

Page 8: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Create a custom stream

Page 9: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

https://www.flickr.com/photos/garlandcannon

Page 10: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Write a good post

https://www.flickr.com/photos/kim_scarborough/86304512

Page 11: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

“Very urgent project need an answer immediately.”

“My app stopped working Monday why?” “Actually I

can’t upgrade to version 3.12”“I need to project a

point – please provide me code”

Page 12: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Create

Page 13: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Post where others can find

Page 14: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Write a good title

“Can you upload iPad pictures with the attachment editor?”

“Proxy not using post”

“Slow performance using the Change Symbol dialog”

Page 15: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Software and version

• Details- My app built using the ArcGIS API for JavaScript doesn’t display when using Internet

Explorer version 1.2. - Unable to project data in ArcGIS Desktop 10.1 SP1 with Quality Improvement Patch- Using Oracle 11.2.0.3.0 (64 bit)

• Constraints

Page 16: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

What have you tried?

• Search- Forums- Google- Help

Page 17: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Existing discussions

Page 18: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Create a new discussion and reference

Page 19: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Tag people and places

Page 20: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Simplify

• Break down the problem• Remove unnecessary dependencies • Sample code and data

Page 21: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Syntax Highlighting

Page 22: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Errors

• Screen shots• Full error message• Web apps – developer console

Page 23: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Steps

• What happened• What did you expect to happen• Can you reproduce the problem

Page 24: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Tags

Page 25: GeoNet: Getting Your Questions Answered QuicklyTitle: GeoNet: Getting Your Questions Answered Quickly Author: Esri Subject: 2015 Esri International Developer Summit--Presentation Keywords:

Follow-through

• Pay attention• Helpful• Mark as correct