Gentle Giants Whale Watching Husavik Iceland sales manual 2015

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Sales Manual for 2015 season from Gentle Giants Whale Watching in Husavik Iceland.

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<ul><li><p>150 YEARS of fAMILY HISToRY IN THE BAY</p><p>whale watchingGentle Giants Hsavk iceland sales Manual</p><p>this is it 2015welcoMe</p><p>Hsavk</p></li><li><p>tHe truly oriGinal and experienced faMily coMpany</p><p>Dear Sir or Madam!</p><p>I want to greet you with a warm </p><p>welcome to Hsavk, Iceland in the </p><p>2015 season. Our family-run com-</p><p>pany, Gentle Giants Whale Watching, </p><p> celebrates its fourteenth year and </p><p>proudly offers you our service and highly </p><p> experienced and fully qualified staff in our </p><p>various tours and excursions.</p><p>The company is proud of its originality and </p><p>background and is owned by people with vast </p><p>experience in the field. I have personally over </p><p>40 years of experience in the bay and like to </p><p>think of myself as continuing my familys 150 </p><p>year long tradition started by my great great </p><p>grandfather who was a fisherman just like </p><p>my great grandfather, grandfather and father </p><p>would later be not to forget my GREAT </p><p>grand mothers too. Put short: We were born </p><p>by the bay of Skjlf andi and our ancestors too. </p><p>Way back!</p><p>Gentle Giants goal is to make every visitor a </p><p>happy one. We are proud of the Certificates </p><p>of Excellence from TripAdvisor to Gentle </p><p> Giants for the past years, 2012, 2013 and </p><p>2014. It confirms and underlines that we are </p><p>surely on the right track in outstanding service </p><p>and delivering a great experience.</p><p>We hereby introduce to you our company </p><p>and our new seasonal sales manual. </p><p>More information about our company and </p><p>services is to be found on our website </p><p> www.gentlegiants.is or by sending us a </p><p> message directly, info@gentlegiants.is or by </p><p>calling us at: +354 464 1500. Please do not </p><p> hesitate to contact us.</p><p>Yours sincerely,</p><p>Stefn Gumundsson</p><p>CEO &amp; Marketing Manager</p><p>stefan@gentlegiants.is</p><p>Photos in the Sales Manual are taken by Gentle Giants team: @Koen Hoekemeijer Peter Waltl jr. &amp; Sr., Jhann li Hilmarsson, Stefn Gumundsson, Daniel &amp; Alexia, Anton sak skarsson, Eln Lilja, Miriam Walter, rds Bjrt Sigrsdttir, Frijfur Helgason, Sarah Arndt, HalliEgils, Rebekka K.</p><p>Our company, Gentle Giants Whale Watching Ltd., proudly supports UNICEF CHILDREN</p><p>HSAVK</p><p>2</p></li><li><p>tHe faMilyfive Generations in skjlfandi Bay</p><p>Sylva Ds (12) Aena Lind (17) Sds Helga (19)</p><p>In 2001 eleven experienced, diverse </p><p> individuals in Hsavk decided to combine </p><p>their years of expertise in a variety of fields to </p><p> establish a new travel and tourism company </p><p>in Hsavk. The group restored an old oak </p><p>boat, which was originally a fishing and </p><p> whale-hunting boat, and put it back into </p><p>commission sailing visitors around Skjlfandi </p><p>Bay searching for whales not for hunting </p><p>but for watching! The immense effort proved </p><p>more than worthwhile, growing into a giant </p><p> success among visitors. Ever since then Gentle </p><p>Giants has employed great staff and enjoyed </p><p>a rapidly increasing number of annual visitors. </p><p>Gentle Giants boats andstaff are fully-licensed</p><p>by the IcelandicMaritime Administration.</p><p>Gentle Giants Whale Watchingis a member of SAF,the Icelandic Travel</p><p>Industry Association.</p><p>Our passengers are fully insured by VS</p><p>Insurance Ltd.</p><p>Hanna Sigga, Katrn Svava (10) and Rakel sa (13).</p><p>nor th i c e l and . i s</p><p>MEMBER OFVISIT NORTH ICELAND</p><p>HSAVK</p><p>3</p></li><li><p>we proudly present our experienced teaM</p><p>The Boss</p><p>Stefn GumundssonCEO &amp; Marketing ManagerCaptain</p><p>The King</p><p>Daniel AnnisiusAssistant ManagerGuide &amp; Ticket Sales</p><p>The Queen</p><p>Alexia Annisius AskelfWeb Editor Guide &amp; Ticket Sales</p><p>The mid-field striker</p><p>Sigrn Vala HauksdttirTicket Sales</p><p>Mrs. Boss</p><p>Jhanna S. SvavarsdttirEmployee ManagerCaptain</p><p>Miss Hsavik</p><p>Sigrn Bjrg SteinrsdttirTicket Sales</p><p>The Leader</p><p>Ptur OlgeirssonCaptain</p><p>Miss Canada</p><p>Charla BasranGuide</p><p>The Big fish</p><p>Sigmar InglfssonCaptain</p><p>The Author</p><p>Sigurveig GunnarsdttirTicket Sales</p><p>The Sailor</p><p>Svavar gstssonCaptain</p><p>The Tough Guy</p><p>Ingimar Eydal skarssonCaptain</p><p>The Viking</p><p>Axel BjarnasonGuide</p><p>The Gentleman</p><p>Sigurur KristjnssonCaptain</p><p>The Spanish Pearl</p><p>Mara Torralba EscobedoGuide &amp; Ticket Sales</p><p>The Cosmopolitan</p><p>Sarah ArndtHead Guide</p><p>The Explorer</p><p>Sigurgeir PturssonCaptain</p><p>The Poet</p><p>rstur SverrissonGuide</p><p>The Admiral</p><p>Karl skar GeirssonFleet ManagerCaptain</p><p>The Hunter</p><p>Elas Frmann ElvarssonCaptain</p><p>The Rocket</p><p>Karlna Hildur Hauksdttir Ticket Sales Assistant</p><p>The old Dog</p><p>Vilhjlmur Bessi KristinssonCaptain</p><p>The Pro Guy</p><p>Sigdr JsefssonCaptain</p><p>The Horse Whisperer</p><p>rds Bjrt SigrsdttirGuide</p><p>The Champ</p><p>Hilmar r GumundssonCaptain</p><p>The Mustang</p><p>Sverrir Yngvi KarlssonCaptain</p><p>The Dart player</p><p>Hallgrmur EgilssonSales ManagerDesigner </p><p>The Artist</p><p>Bjrg Skarphins dttirTicket Sales</p><p>The Player</p><p>Hlynur r BirgissonCaptain</p><p>The Voyager</p><p>Miriam WalterGuide</p><p>The Pearl Diver</p><p>Sandra MontesGuide</p><p>The Princess</p><p>Sigrn lf Karlsdttir Ticket Sales</p><p>The Bird Lover</p><p>Karitas risdttirGuide</p><p>Miss Spain</p><p>Beln Garcia OvideGuide</p><p>The Rock</p><p>Sigurjn SigurbjrnssonCaptain</p><p>HSAVK</p><p>4</p></li><li><p>m/v SylvaBuilt: 1976 in Akureyri Tonnage: 30Length: 17,5 m Beam: 4,3 m Capacity: 60 paxEUR 2950 for 3 hours</p><p>RIB Amma KibbaBuilt: 2013Length: 12 m Beam: 4 mEngines: 2 x 400 hpMax speed: 52 knotsCapacity: 24 paxEUR 1390 pr. hour</p><p>m/v FaldurBuilt: 1972 in Westman-islandsTonnage: 26Length: 14,5 m Beam: 4 m Capacity: 45 paxEUR 2350 for 3 hours</p><p>RIB Amma SiggaBuilt: 2011Length: 11,5 m Beam: 3 mEngines: 2 x 300 hpMax speed: 52 knotsCapacity: 18 paxEUR 1190 pr. hour</p><p>m/v AthenaBuilt: 2000 in HafnarfjrurTonnage: 8Length: 9,5 m Beam: 3 m Capacity: 24 paxEUR 1150 for 3 hours Specialized for sea angling and smaller groups in various activity.</p><p>m/v Axel - ZodiacBuilt: 2007Length: 4,5 m Beam: 2 mCapacity: 8 paxEUR 235 pr. hourOnly as a working boat nr. II - ideal for camera work, diving and coastal transport / beaches.</p><p>PRIVATE TOURS</p><p>Call now for information a</p><p>nd </p><p>bookings +354 464 1500 or</p><p> by </p><p>visiting www.gentlegiants</p><p>.is</p><p>PRIVATE TOURS</p><p>Call now for information a</p><p>nd </p><p>bookings +354 464 1500 or</p><p> by </p><p>visiting www.gentlegiants</p><p>.is</p><p>Experience private and tailor made tours. Travel yourself in cooperation with our crew. Ideal for individuals, families and groups. Suggest a trip or route any idea is a good one or let us create an itinerary for you. We want to please you with our service and experience. The limitations of possibilities are up to your imagination.Note: Tailor made refreshments available at a reasonable price.</p><p>for our activities Boat rental six BoatsGentle Giants proud fleet</p><p>HSAVK</p><p>5</p></li><li><p>tiMetaBle 2015</p><p>Whale watching timetable 2015. Other tours, excursions and schedules can be arranged upon request at our Ticket Center. Early booking is recommended. For your safety and comfort, we reserve the right to change schedules, even with short notice, should weather or other conditions change.</p><p>APRIl MAY JUnE JUlY AUGUST SEPT. OCTOBER</p><p>1st-14th 15th-30th 1st-31st 1st-30th 1st-31st 1st-20th 21st-31st 1st-30th 1st-15th 16th-31st</p><p>09:30 09:30 09:30 09:30</p><p>11:00 11:00 11:00 11:00</p><p>12:30 12:30 12:30 12:30 12:30 12:30</p><p>16:00 16:00 16:00</p><p>19:00 19:00 19:00 19:00</p><p>APRIl MAY JUnE JUlY AUGUST SEPT. OCT.</p><p>1st-30th 1st-14th 15th-31st 1st-30th 1st-31st 1st-20th 21st-31st 1st-10th 11th-30th 1st-31st</p><p>09:30 09:30 09:30 09:30* 09:30*</p><p>11:00 11:00 11:00 11:00*</p><p>12:30 12:30 12:30 12:30 12:30 12:30* 12:30* 12:30*</p><p>14:00 14:00 14:00*</p><p>16:00 16:00 16:00 16:00 16:00*</p><p>19:00 19:00 19:00 19:00*</p><p>GG2 BIG WHAlE SAFARI &amp; PUFFInS - TIMETABlE</p><p>* The puffins are leaving. More focus on Big Whales.</p><p>APRIl MAY JUnE JUlY AUGUST SEPT. OCTOBER</p><p>1st-14th 15th-30th 1st-31st 1st-30th 1st-31st 1st-20th 21st-31st 1st-30th 1st-15th 16th-31st</p><p>08:45 08:45 08:45</p><p>09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45</p><p>12:00 12:00 12:00 12:00</p><p>13:15 13:15 13:15 13:15 13:15 13:15 13:15 13:15</p><p>15:15 15:15 15:15</p><p>16:45 16:45 16:45 16:45</p><p>20:15 20:15 20:15*</p><p>APRIl MAY JUnE JUlY AUGUST SEPT. OCTOBER</p><p>1st-14th 15th-30th 1st-31st 1st-30th 1st-31st 1st-20th 21st-31st 1st-30th 1st-15th 16th-31st</p><p>08:45 08:45 08:45</p><p>09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45</p><p>12:00 12:00 12:00 12:00</p><p>13:15 13:15 13:15 13:15 13:15 13:15 13:15 13:15</p><p>15:15 15:15 15:15</p><p>16:45 16:45 16:45 16:45</p><p>20:00 20:00 20:00</p><p>GG1 WHAlE WATCHInG - TIMETABlE</p><p>WE ACCEPT ALL MAJOR CREDIT CARDS AND CURRENCIES</p><p>HSAVK</p><p>6</p></li><li><p>GG3 sea anGlinG</p><p>GG6 HikinG tHe Mountains</p><p>GG9 puffins exclusive</p><p>catch your own meal</p><p>hiking the mountains of skjlfandi bay</p><p>One hour express tour</p><p>see tHe tour on paGe 8</p><p>see tHe tour on paGe 14</p><p>see tHe tour on paGe 20</p><p>see tHe tour on paGe 10</p><p>see tHe tour on paGe 16</p><p>see tHe tour on paGe 22</p><p>see tHe tour on paGe 12</p><p>see tHe tour on paGe 18</p><p>see tHe tour on paGe 24</p><p>GG2 BiG wHale safari &amp; puffins</p><p>GG5 GrMsey island adventure</p><p>GG8 wHales &amp; Horses</p><p>GG1 wHale watcHinG</p><p>and you can also find ideas for a tailor Made tour on paGe 28</p><p>GG4 flatey island</p><p>GG7 pro-fisHinG</p><p>experience the magnificent mammals of the ocean </p><p>puffins Bird watching whales</p><p>unique and unforgettable experience</p><p>for more excitement</p><p>arctic crossing whales &amp; puffins</p><p>the icelandic horse and the whale</p><p>preview of our toursHSAVK</p><p>7</p></li><li><p>GG1 wHale watcHinG</p><p>Real whale watchingJuly 30, 2014</p><p>20% DISCOUnT</p><p>to the Hsavk </p><p>Whale Museum</p><p>with every ticket</p><p>HSAVK</p><p>8</p></li><li><p>experience tHe MaGnificent MaMMals of tHe ocean </p><p>Experience the traditional tour from Hsavk. Our birthplace is often considered as the Whale Watching Capital of Europe. Whale </p><p>watching is a unique adventure at sea: Gazing </p><p>at the wonders of nature in the beautiful </p><p> surroundings of Skjlfandi Bay, sheltered by </p><p>the stunning mountains of Vk.</p><p>This is a place where our roots lie, where our </p><p>ancestors used to live in peace and joy for </p><p> centuries, living in total harmony with the </p><p> unpredictable and untamed nature of </p><p>the North Atlantic.</p><p>RATES:</p><p>Adults: ISK 9200 (EUR 58).Children 7-15 years: ISK 3700 (EUR 24).Children 0-6 years: FREEDuration: Approximately 3 hours.</p><p>INClUDED:</p><p>A specialized guide, light refreshments (hot chocolate and an Icelandic traditional twisted donut, kleina), warm overalls and raincoats if needed.</p><p>SEASON:</p><p>April 1st October 31st.See our timetable on page 6 for daily tours.</p><p>Group discounts and tailor made tours available, as well as multi-trip passes. See our timetable on page 6 for daily tours or contact us for more information.</p><p>A lifetime ambition realisedJuly 15, 2014</p><p>Call now for information a</p><p>nd </p><p>bookings +354 464 1500 or</p><p> by </p><p>visiting www.gentlegiants</p><p>.is</p><p>Call now for information a</p><p>nd </p><p>bookings +354 464 1500 or</p><p> by </p><p>visiting www.gentlegiants</p><p>.is</p><p>HSAVK</p><p>9</p></li><li><p>GG2 BiG wHale safari</p><p>Specially made </p><p>safety overalls </p><p>available to </p><p>keep you warm!</p><p>With our speedboats we can offer our passengers more area </p><p>to cover in search for the gentle </p><p>giants. A RIB is faster than the </p><p>wind and makes it therefore </p><p>more likely for us to find the </p><p>big whales. Normally we do not </p><p>have to leave our bay to look </p><p>for whales of any kind, but on </p><p>this tour we focus on finding </p><p>the bigger ones - further out. </p><p> Nothing is guaranteed but </p><p>on this tour, your chances to </p><p> encounter some of the worlds </p><p>biggest animals ever increase - </p><p>big time!</p><p>On this tour we also include a </p><p>visit to the Puffin Island, where </p><p>you can experience thousands </p><p>of puffins, The Clowns of the </p><p>Ocean, during the nesting </p><p> period (May 1st August 20th).</p><p>pho</p><p>to@</p><p>Gen</p><p>tleG</p><p>iant</p><p>s: k</p><p>oen</p><p> Ho</p><p>ekem</p><p>eije</p><p>rHSAVK</p><p>10</p><p>See our timetable on page 6 for daily tours.</p></li><li><p>for More exciteMent</p><p>RATES:</p><p>Adults: ISK 16100 (EUR 99).</p><p>Children 7-12 years: ISK 11300 (EUR 71).</p><p>Not recommended for children under 7 years.</p><p>Duration: Approximately 2,5 hours. </p><p>INClUDED:</p><p>A specialized guide, safety overalls, and a little surprise from Hsavks only winemaker.</p><p>SEASON:</p><p>May 1st September 30th. Other tours, excursions and schedules can be arranged upon request at our Ticket Center. Early booking is recommended. For your safety and comfort, we reserve the right to change sched-ules should weather or other conditions change. Minimum number of six required for the standard tour, or you can rent a boat for a private trip.</p><p>Daytrips from Reykjavk to Hsavk available all season - www.eagleair.is</p><p>Our Best Day In IcelandJuly 24, 2014</p><p>HSAVK</p><p>11</p></li><li><p>GG3 sea anGlinG</p><p>Experience the exciting feeling of catching your own meal out on Skjlf andi Bay. The distance to </p><p>the rich fishing grounds is very short. At the end </p><p>of the trip the captain can fillet your catch, which </p><p>will probably be cod or haddock. You can take it </p><p>with you for your own cooking or upon request, </p><p>have it prepared in a local restaurant. Thanks to our </p><p> experience as professional fishermen with historically </p><p>strong roots around the bay, on this tour we can </p><p> provide you with a 100% CATCH GUARAnTEE!</p><p>100%CATCH </p><p>GUARANTEE!</p><p>HSAVK</p><p>12</p></li><li><p>catcH your own Meal</p><p>RATES:</p><p>Adults: ISK 13900 (EUR 89).Children 7-12 years: ISK 6900 (EUR 43).Children 0-6 years: FREEDuration: Approx. 23 hours.</p><p>INClUDED:</p><p>An experienced captain, fishing equipment/rods, waterproof trousers, rubber boots, fleece jackets and light refreshments (hot chocolate and a traditional Icelandic twisted donut, kleina).</p><p>SEASON:</p><p>April 1st - October 31st.Trips made upon request.Minimum number of four required in a standard tour, or you can rent a boat for a private trip.</p><p>Call now for information and </p><p>bookings +354 464 1500 or by </p><p>visiting www.gentlegiants.is</p><p>Call now for information and </p><p>bookings +354 464 1500 or by </p><p>visiting www.gentlegiants.is</p><p>HSAVK</p><p>13</p></li><li><p>GG4 flatey island</p><p>On our way to Flatey Island, experience the beautiful </p><p> surroundings of Skjlfandi Bay. </p><p>Flatey Island is a natural haven </p><p>for birdlife and is extremely </p><p>rich and diverse. It therefore </p><p> attracts many people each </p><p>year. The island offers more </p><p>than 30 different species of </p><p>birds during the breeding </p><p>season. The island is about </p><p>2,5 km long and 1,7 km wide. </p><p>The name means Flat Island </p><p>and for a reason; its highest </p><p>peak rises only about 22 m </p><p>above sea level. In 1967 the </p><p>last inhabitants left. It has not </p><p>been permanently inhabited </p><p>since but many people visit the </p><p>island each summer. Most of </p><p>the old homes are kept and </p><p> maintained as summer houses.</p><p>We offer guided excursions </p><p>through Flateys beautiful </p><p> nature. The island is home to </p><p>the arctic tern and puffins, </p><p>which you may watch </p><p>up close. This is a unique </p><p> opportunity to commune with </p><p>nature. From Flatey we head </p><p>back to Hsavk and sail by </p><p>the awesome mountains of </p><p>Vk. If Mother Nature is feeling </p><p> generous, we may even be </p><p>able to do some whale watch-</p><p>ing on our way back.</p><p>HSAVK</p><p>14</p><p>For more info about our special bird watching packages:</p><p> Visit www.wildlifeiceland.is</p><p> Send an e-mail to </p><p>wildlife@wildlifeiceland.is</p><p> Call +354 464 3504</p></li><li><p>RATES:</p><p>Adults: ISK 24500 (EUR 154).Children 7-12 years: ISK 12200 (EUR 77).Children 0-6 years: FREEDuration: 45 hours.</p><p>INClUDED:</p><p>A specialized guide, safety overalls, and a little surprise from Hsavks only winemaker. Ask for tailor-made tours and arrangements in our Ticket Center.</p><p>SEASON:</p><p>June 1st - August 10th. Saturdays at 17:00.</p><p>puffins Bird watcHinG wHales</p><p>Call now for information and </p><p>bookings +354 464 1500 or by </p><p>visiting www.gentlegiants.is</p><p>Call now for information and </p><p>bookings +354 464 1500 or by </p><p>visiting www.gentlegiants.is</p><p>Minimum number of two required in this standard tour, or you can rent </p><p>a boat fo...</p></li></ul>