gentle giants whale watching husavik iceland sales manual 2015

Download Gentle Giants Whale Watching Husavik Iceland sales manual 2015

Post on 06-Apr-2016

217 views

Category:

Documents

0 download

Embed Size (px)

DESCRIPTION

Sales Manual for 2015 season from Gentle Giants Whale Watching in Husavik Iceland.

TRANSCRIPT

  • 150 YEARS of fAMILY HISToRY IN THE BAY

    whale watchingGentle Giants Hsavk iceland sales Manual

    this is it 2015welcoMe

    Hsavk

  • tHe truly oriGinal and experienced faMily coMpany

    Dear Sir or Madam!

    I want to greet you with a warm

    welcome to Hsavk, Iceland in the

    2015 season. Our family-run com-

    pany, Gentle Giants Whale Watching,

    celebrates its fourteenth year and

    proudly offers you our service and highly

    experienced and fully qualified staff in our

    various tours and excursions.

    The company is proud of its originality and

    background and is owned by people with vast

    experience in the field. I have personally over

    40 years of experience in the bay and like to

    think of myself as continuing my familys 150

    year long tradition started by my great great

    grandfather who was a fisherman just like

    my great grandfather, grandfather and father

    would later be not to forget my GREAT

    grand mothers too. Put short: We were born

    by the bay of Skjlf andi and our ancestors too.

    Way back!

    Gentle Giants goal is to make every visitor a

    happy one. We are proud of the Certificates

    of Excellence from TripAdvisor to Gentle

    Giants for the past years, 2012, 2013 and

    2014. It confirms and underlines that we are

    surely on the right track in outstanding service

    and delivering a great experience.

    We hereby introduce to you our company

    and our new seasonal sales manual.

    More information about our company and

    services is to be found on our website

    www.gentlegiants.is or by sending us a

    message directly, info@gentlegiants.is or by

    calling us at: +354 464 1500. Please do not

    hesitate to contact us.

    Yours sincerely,

    Stefn Gumundsson

    CEO & Marketing Manager

    stefan@gentlegiants.is

    Photos in the Sales Manual are taken by Gentle Giants team: @Koen Hoekemeijer Peter Waltl jr. & Sr., Jhann li Hilmarsson, Stefn Gumundsson, Daniel & Alexia, Anton sak skarsson, Eln Lilja, Miriam Walter, rds Bjrt Sigrsdttir, Frijfur Helgason, Sarah Arndt, HalliEgils, Rebekka K.

    Our company, Gentle Giants Whale Watching Ltd., proudly supports UNICEF CHILDREN

    HSAVK

    2

  • tHe faMilyfive Generations in skjlfandi Bay

    Sylva Ds (12) Aena Lind (17) Sds Helga (19)

    In 2001 eleven experienced, diverse

    individuals in Hsavk decided to combine

    their years of expertise in a variety of fields to

    establish a new travel and tourism company

    in Hsavk. The group restored an old oak

    boat, which was originally a fishing and

    whale-hunting boat, and put it back into

    commission sailing visitors around Skjlfandi

    Bay searching for whales not for hunting

    but for watching! The immense effort proved

    more than worthwhile, growing into a giant

    success among visitors. Ever since then Gentle

    Giants has employed great staff and enjoyed

    a rapidly increasing number of annual visitors.

    Gentle Giants boats andstaff are fully-licensed

    by the IcelandicMaritime Administration.

    Gentle Giants Whale Watchingis a member of SAF,the Icelandic Travel

    Industry Association.

    Our passengers are fully insured by VS

    Insurance Ltd.

    Hanna Sigga, Katrn Svava (10) and Rakel sa (13).

    nor th i c e l and . i s

    MEMBER OFVISIT NORTH ICELAND

    HSAVK

    3

  • we proudly present our experienced teaM

    The Boss

    Stefn GumundssonCEO & Marketing ManagerCaptain

    The King

    Daniel AnnisiusAssistant ManagerGuide & Ticket Sales

    The Queen

    Alexia Annisius AskelfWeb Editor Guide & Ticket Sales

    The mid-field striker

    Sigrn Vala HauksdttirTicket Sales

    Mrs. Boss

    Jhanna S. SvavarsdttirEmployee ManagerCaptain

    Miss Hsavik

    Sigrn Bjrg SteinrsdttirTicket Sales

    The Leader

    Ptur OlgeirssonCaptain

    Miss Canada

    Charla BasranGuide

    The Big fish

    Sigmar InglfssonCaptain

    The Author

    Sigurveig GunnarsdttirTicket Sales

    The Sailor

    Svavar gstssonCaptain

    The Tough Guy

    Ingimar Eydal skarssonCaptain

    The Viking

    Axel BjarnasonGuide

    The Gentleman

    Sigurur KristjnssonCaptain

    The Spanish Pearl

    Mara Torralba EscobedoGuide & Ticket Sales

    The Cosmopolitan

    Sarah ArndtHead Guide

    The Explorer

    Sigurgeir PturssonCaptain

    The Poet

    rstur SverrissonGuide

    The Admiral

    Karl skar GeirssonFleet ManagerCaptain

    The Hunter

    Elas Frmann ElvarssonCaptain

    The Rocket

    Karlna Hildur Hauksdttir Ticket Sales Assistant

    The old Dog

    Vilhjlmur Bessi KristinssonCaptain

    The Pro Guy

    Sigdr JsefssonCaptain

    The Horse Whisperer

    rds Bjrt SigrsdttirGuide

    The Champ

    Hilmar r GumundssonCaptain

    The Mustang

    Sverrir Yngvi KarlssonCaptain

    The Dart player

    Hallgrmur EgilssonSales ManagerDesigner

    The Artist

    Bjrg Skarphins dttirTicket Sales

    The Player

    Hlynur r BirgissonCaptain

    The Voyager

    Miriam WalterGuide

    The Pearl Diver

    Sandra MontesGuide

    The Princess

    Sigrn lf Karlsdttir Ticket Sales

    The Bird Lover

    Karitas risdttirGuide

    Miss Spain

    Beln Garcia OvideGuide

    The Rock

    Sigurjn SigurbjrnssonCaptain

    HSAVK

    4

  • m/v SylvaBuilt: 1976 in Akureyri Tonnage: 30Length: 17,5 m Beam: 4,3 m Capacity: 60 paxEUR 2950 for 3 hours

    RIB Amma KibbaBuilt: 2013Length: 12 m Beam: 4 mEngines: 2 x 400 hpMax speed: 52 knotsCapacity: 24 paxEUR 1390 pr. hour

    m/v FaldurBuilt: 1972 in Westman-islandsTonnage: 26Length: 14,5 m Beam: 4 m Capacity: 45 paxEUR 2350 for 3 hours

    RIB Amma SiggaBuilt: 2011Length: 11,5 m Beam: 3 mEngines: 2 x 300 hpMax speed: 52 knotsCapacity: 18 paxEUR 1190 pr. hour

    m/v AthenaBuilt: 2000 in HafnarfjrurTonnage: 8Length: 9,5 m Beam: 3 m Capacity: 24 paxEUR 1150 for 3 hours Specialized for sea angling and smaller groups in various activity.

    m/v Axel - ZodiacBuilt: 2007Length: 4,5 m Beam: 2 mCapacity: 8 paxEUR 235 pr. hourOnly as a working boat nr. II - ideal for camera work, diving and coastal transport / beaches.

    PRIVATE TOURS

    Call now for information a

    nd

    bookings +354 464 1500 or

    by

    visiting www.gentlegiants

    .is

    PRIVATE TOURS

    Call now for information a

    nd

    bookings +354 464 1500 or

    by

    visiting www.gentlegiants

    .is

    Experience private and tailor made tours. Travel yourself in cooperation with our crew. Ideal for individuals, families and groups. Suggest a trip or route any idea is a good one or let us create an itinerary for you. We want to please you with our service and experience. The limitations of possibilities are up to your imagination.Note: Tailor made refreshments available at a reasonable price.

    for our activities Boat rental six BoatsGentle Giants proud fleet

    HSAVK

    5

  • tiMetaBle 2015

    Whale watching timetable 2015. Other tours, excursions and schedules can be arranged upon request at our Ticket Center. Early booking is recommended. For your safety and comfort, we reserve the right to change schedules, even with short notice, should weather or other conditions change.

    APRIl MAY JUnE JUlY AUGUST SEPT. OCTOBER

    1st-14th 15th-30th 1st-31st 1st-30th 1st-31st 1st-20th 21st-31st 1st-30th 1st-15th 16th-31st

    09:30 09:30 09:30 09:30

    11:00 11:00 11:00 11:00

    12:30 12:30 12:30 12:30 12:30 12:30

    16:00 16:00 16:00

    19:00 19:00 19:00 19:00

    APRIl MAY JUnE JUlY AUGUST SEPT. OCT.

    1st-30th 1st-14th 15th-31st 1st-30th 1st-31st 1st-20th 21st-31st 1st-10th 11th-30th 1st-31st

    09:30 09:30 09:30 09:30* 09:30*

    11:00 11:00 11:00 11:00*

    12:30 12:30 12:30 12:30 12:30 12:30* 12:30* 12:30*

    14:00 14:00 14:00*

    16:00 16:00 16:00 16:00 16:00*

    19:00 19:00 19:00 19:00*

    GG2 BIG WHAlE SAFARI & PUFFInS - TIMETABlE

    * The puffins are leaving. More focus on Big Whales.

    APRIl MAY JUnE JUlY AUGUST SEPT. OCTOBER

    1st-14th 15th-30th 1st-31st 1st-30th 1st-31st 1st-20th 21st-31st 1st-30th 1st-15th 16th-31st

    08:45 08:45 08:45

    09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45

    12:00 12:00 12:00 12:00

    13:15 13:15 13:15 13:15 13:15 13:15 13:15 13:15

    15:15 15:15 15:15

    16:45 16:45 16:45 16:45

    20:15 20:15 20:15*

    APRIl MAY JUnE JUlY AUGUST SEPT. OCTOBER

    1st-14th 15th-30th 1st-31st 1st-30th 1st-31st 1st-20th 21st-31st 1st-30th 1st-15th 16th-31st

    08:45 08:45 08:45

    09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45 09:45

    12:00 12:00 12:00 12:00

    13:15 13:15 13:15 13:15 13:15 13:15 13:15 13:15

    15:15 15:15 15:15

    16:45 16:45 16:45 16:45

    20:00 20:00 20:00

    GG1 WHAlE WATCHInG - TIMETABlE

    WE ACCEPT ALL MAJOR CREDIT CARDS AND CURRENCIES

    HSAVK

    6

  • GG3 sea anGlinG

    GG6 HikinG tHe Mountains

    GG9 puffins exclusive

    catch your own meal

    hiking the mountains of skjlfandi bay

    One hour express tour

    see tHe tour on paGe 8

    see tHe tour on paGe 14

    see tHe tour on paGe 20

    see tHe tour on paGe 10

    see tHe tour on paGe 16

    see tHe tour on paGe 22

    see tHe tour on paGe 12

    see tHe tour on paGe 18

    see tHe tour on paGe 24

    GG2 BiG wHale safari & puffins

    GG5 GrMsey island adventure

    GG8 wHales & Horses

    GG1 wHale watcHinG