8/6/2019 General Manager/ District Manager

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Juan-Paul Latimore

305 Sheridan RoadOak Pointe, TX 75068(972)832-6130

ObjectiveA highly motivated, team-oriented individual possessing leadership and problem solving skills is seeking to obtain a full time position that offers work experience and growth potential both personally and professionally.

Experience

May 2009 V Present Genghis GrillGeneral ManagerX Responsible for quality of customer service through every interactionX Responsible for developing and maintaining staffX Responsible for scheduling according to the demands of the day.X Setting and adjusting par levels according to business levels.X Responsible for meeting sales goals as well as bonus levels for the store.

X Making sure the store hits P&L goals set by corporateX Responsible for all inventory in the storeX Responsible for financial integrity of the store through every transaction.X Responsible for all daily operations at every position throughout the store.X Responsible for setting the tone and maintaining store morale.X Responsible for store maintenance.X Responsible for accounting for all promos and comps per week.X Responsible for weekly updates on staff as well as royalty reports.

Nov. 2008 V May 2009 Chick Fil-ASenior Team Leader/Assistant ManagerX Interview and train employeesX Carry out the daily objectives of management

X Discipline and commend employees as applicable.X Responsible for reconciling customer complaints.X Responsible for promoting a healthy environment for both the customer and employee.X Responsible for store inventory.X Responsible for making sure financial integrity is kept among all cashiers.X Responsible for deposits being financially accurate.X Manage 6-10 employees at any given time.

Feb. 2008 V Oct. 2008 TexasLending.comLoan Officer/Mortgage ConsultantX Originate Mortgage LoansX Maintain old customer database while contacting new clients

X Maintain highest level of customer service and relational integrityX Help clients through credit repair servicesX Be the face of the company to my prospective and continuing clientsX Be accountable for every decision made with my past and prospective clients

March 2006- Feb. 2008 Supreme Lending/Latimore-Rucker LLCLoan Officer/Mortgage ConsultantX Originate and Process Mortgage LoansX Maintain customers best interest

8/6/2019 General Manager/ District Manager

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X Keep solid relationships with past customers for referral businessX Oversee over $4.1 million in real estate transactions in a little over a year.X Build and maintain business to business relationships with realtors, investors, lenders, and financial advisors.X Keep commendable levels of honesty and integrity with all parties involvedX Keep contract deadlines with selling agents, buying agents and title companies.X Coordinate Appraisals, Inspections, Closings, Escrow Transfers and Insurance policies.X Manage 1-6 Loan officers.X Always working toward the goal of customer satisfaction.

February 2006- May 2006 United American InsuranceInsurance ConsultantX Build up customer baseX Trusted with clients personal information(Medical and Financial)X Responsible for own continuing educationX Responsible for knowing business portfolioX Constant contact with customers to insure ongoing satisfaction for residual income.X Build Business relationships for small business to acquire health insuranceX Always working toward the goal of customer satisfaction

February 2005- February 2006 Gametech International

Customer Service/ TechnicianX Setup Local Area NetworksX On Call 24 hours a dayX Build Business Relationships to maintain and improve customer satisfactionX Suggest products from a product line that will be helpful to both company andcustomerX Maintain network continuityX Responsible for Inventory, Maintenance of inventory, and Accounting for billing purposes.X Always working toward the goal of customer satisfaction

August 2004- December 2004 Lifeline CommunicationsTelemarketer

X Responsible for customers private information (Financial and Personal)X Matched customer needs with company productsX Recruited and maintained customers for telephone and internet services.X Always working toward the goal of customer satisfaction

Education 2000-2004 Northeastern State University Tahlequah, OK

X Degree in Business AdministrationX Major: Management Information Systems

References X Furnished upon request