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General Electric Power Supplier Summit The Benefits of Collaborative Business Commerce with General Electric Power

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Page 1: General Electric Power Supplier Summit - ON24event.lvl3.on24.com/event/13/89/06/8/rt/1/documents/resourceList... · General Electric Power Supplier Summit ... Network Deployment Lead

General Electric Power Supplier

Summit

The Benefits of Collaborative Business Commerce with General Electric Power

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© 2017 SAP Ariba. All rights reserved. 2

Agenda

Welcome and Introductions

Overview of GE Power Initiative

Impact and Benefits

The Ariba Network

Solutions for Suppliers

Tools & Resources

Next steps

Q&A

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© 2017 SAP Ariba. All rights reserved. 3

Paola SerraSupplier Communication

Specialist

SAP Ariba

Welcome and Introductions

Mitzi HamiltonSupplier Collaboration Program

Leader

GE Power

Eric LukensNetwork Deployment Lead

SAP Ariba

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Supplier Collaboration

GE Power Partnering With Ariba

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© 2017 SAP Ariba. All rights reserved. 5

Initiative Announcement

GE Power Divisions of Gas Power Systems, Steam Power Systems and Power Services are

currently introducing a new electronic platform for all suppliers. We are Partnering with Ariba

to provide this solution and we will be covering all of the supplier related fees. You have been

selected to participate in this new collaboration.

This Platform will distribute purchase orders, create electronic document and ship notices.

This will replace any current method you have with our GE divisions including other

electronic tools for supplier collaboration or manual/paper processes.

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© 2017 SAP Ariba. All rights reserved. 6

Electronic Supplier Collaboration – At A Glance

OUR MISSION…

• Digitize Purchase Order Collaboration, Shipping, Invoicing, and Settlement,

to transform and Streamline the Supply Chain. Provide a platform that will

encourage communication and collaboration between GE & our supply base.

2008

Purchase Order Collaboration

Electronic Invoicing

Advance Shipping Notifications

Standardized packing slips

Enhanced Reporting

Supplier Self-Service

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© 2017 SAP Ariba. All rights reserved. 7

Benefits

• Real time access to Purchase orders and status of receipt and invoice documents

• Mistake-proof invoicing for faster payment processing

• Promise/Delivery date updates by supplier are fed back real time to business ERP’s

• Easier receiving processes with Advanced shipment notices

• A tool that can evolve with our business environment and provide functionality to support

those changes to GE Power and its Suppliers

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© 2017 SAP Ariba. All rights reserved. 8

Timing and Expectations

• March 21, 2017: Supplier Onboarding to begin

• Beginning Monthly Go Live –April 24, 2017: Begin Receiving GE Purchase orders and

submitting invoices on the Ariba Network

• Send Inquiries to [email protected]

Monthly Go Live

to begin

February 27th

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© 2017 SAP Ariba. All rights reserved. 9

Welcome and Introductions

Overview of GE Power Initiative

Impact and Benefits

The Ariba Network

Solutions for Suppliers

Tools & Resources

Next steps

Q&A

Agenda

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© 2017 SAP Ariba. All rights reserved. 10

The Landscape is Changing

$40 billion in marketing

spend is migrating from print

to online

There are more devices

connected to the Internet than

there are people on Earth

42% of all B2B spend

is electronic

85.3% of buyers go online

to research purchases

Online payments for

e-commerce to reach $31.4B,

growing at 20% per year

Leading companies place 60%

of their orders electronically

through supplier networks

*sources available in appendix

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© 2017 SAP Ariba. All rights reserved. 11

…fueling operations, connections and

collaborations in a highly scalable, global

and secure environment

Ariba Network

connects people, systems, and

processes between companies to

simplify business commerce…

for collaborative innovation in the

digital economy

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© 2017 SAP Ariba. All rights reserved. 12

Ariba Network – The World’s Business Commerce Network

Buyer Participants

Global

enterprises

Midmarket

companies

Individual

buyers

Supplier Participants

Direct

materials

Indirect

materials

Services

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© 2017 SAP Ariba. All rights reserved. 13

Ariba Delivers Solutions to Suppliers

• Join the world’s leading Business Network

• Become searchable as a supplier on Ariba

Discovery

• Connect with new and existing customers

FIND buyers ready to buy

• Collaborate immediately and effectively

• Unique and streamlined communication

channel

• Faster delivery time of the orders and

document

• Catch errors and correct them – before they

even happen

ACCELERATE the sales cycle

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© 2017 SAP Ariba. All rights reserved. 14

Ariba Delivers Solutions to Suppliers

• Up to 64% reduction in error-prone manual

intervention, resulting into quality improvement

• Gain visibility in strategic sourcing

• Follow a joint strategy as a partner of your

customer

IMPROVE customer retention

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© 2017 SAP Ariba. All rights reserved. 15

Supplier

Procure-to-Pay Cycle via Ariba Network

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© 2017 SAP Ariba. All rights reserved. 16

Your Ariba Network Supplier Portal

>> supplier.ariba.com <<

Log in to your Ariba

account

Access your PO

and monitor its

status

Create Order

Confirmations

Insert comment for

the buyer

Review final

document and

send

54321

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© 2017 SAP Ariba. All rights reserved. 17

Seller Integration

cXML

Most commonly used; Ariba’s native format;

direct connection with automatic validation

( >100 document/month) –Silver Level

EDI

(VAN or AS2)

Interface with Ariba through your VAN or

using EDI over the internet

(>500 document/year) – Silver Level

SAP

Business OneAdapter for sellers using SAP Business One- Silver Level

SAP SD

Add-On

Free seller add-on for SAP sellers using the

Sales and Distribution Module- Silver Level

CSVPO/INV/OC/ASN

(>20 document/month)

According to the Hackett Group,

3.5% of document contain errors; this can

be reduced to 1% through B2B process

automation or up to 2.3% via use of e-

invoicing through a portal

Paystream Advisors and the Aberdeen

Group approximates the typical paper

invoice processing cost at $10.54; the costs

for “best in class” organizations drops 50%

to $5.29 per invoice, driven by e-invoicing

and electronic disbursements

Staples and HP see 99.9% customer

retention when they integrate

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© 2017 SAP Ariba. All rights reserved. 18

Ariba Supplier Community & Resources

Account Managers for

Strategic Suppliers

Exchange User

Community

Seller Commerce Consulting

Team

24x5 Global Support

Product Investment

Service & Training

Resources

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© 2017 SAP Ariba. All rights reserved. 19

Introducing Ariba DiscoveryTM:

Matching suppliers to buyers that are ready to buy

“I’m looking for . . .” “I can offer that!” “Perfect match!”

US$3 billion+ in postings

20,000+ categories

4,000+ buying organizations

1,000,000+ suppliers

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© 2017 SAP Ariba. All rights reserved. 20

“Ariba Supplier Mobile” App

Network Access On-The-Go!

• Confirm Orders

• Track Existing Orders

• Access User Community

Available in the Apple iTunes App Store or

Google Play

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© 2017 SAP Ariba. All rights reserved. 21

Supplier Information Portal and Exchange User Community

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© 2017 SAP Ariba. All rights reserved. 22

• Customer Support: (phone/email)

https://uex.ariba.com/auc/support-center/phone-list

• Seller Commerce Consulting Team:

[email protected]

• Live Demos: http://www.ariba.com/resources/live-demo

Additional Resources

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© 2017 SAP Ariba. All rights reserved. 23

Welcome and Introductions

Overview of GE Power Initiative

Impact and Benefits

The Ariba Network

Solutions for suppliers

Tools & Resources

Next steps

Q&A

Agenda

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© 2017 SAP Ariba. All rights reserved. 24

Project Notification

Letter

Attend Supplier Summit

Accept Trading

Relationship Request

Configure Account Go-Live

Next Steps

1 2 3 4 5

Only 2 simple steps to start transacting online...

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© 2017 SAP Ariba. All rights reserved. 25

Accept Trading Relationship Request Letter3

Currently, you can use Ariba's on-demand solutions with

the following certified browser versions:

• Apple Safari 4 -9 (Apple Mac OS)

• Microsoft Internet Explorer 9, 10, and 11 (32 bit)

• Google Chrome 47

• Mozilla Firefox 42

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© 2017 SAP Ariba. All rights reserved. 26

4

• Enter your Tax ID Number

• Set up Email Notifications for:

Orders (Order Routing)

Configure Your Account

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© 2017 SAP Ariba. All rights reserved. 27

Configure Order Routing

On your Order Routing Screen,

select how you would like to

receive your Purchase Orders from

your Customers

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© 2017 SAP Ariba. All rights reserved. 28

5 Go Live – ongoing from February 27th 2017

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Q&APlease submit your questions using the messaging functionality

Business-related questions? [email protected].

System-related questions? Requests for [email protected]

Check out our website and our Youtube channel for more information!

http://www.ariba.com/suppliers/ariba-network-for-suppliers

https://www.youtube.com/user/AribaSpendManager/videos

Page 30: General Electric Power Supplier Summit - ON24event.lvl3.on24.com/event/13/89/06/8/rt/1/documents/resourceList... · General Electric Power Supplier Summit ... Network Deployment Lead

Thank you

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Appendix

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© 2017 SAP Ariba. All rights reserved. 32

Benefits sellers gain

FIND BUYERS

READY TO BUY

30% growth in

existing accounts

35% growth in

new business

ACCELERATE THE

SALES CYCLE

75% faster deal

closure

75% order processing

productivity gains via

cXML

80% increase in order

accuracy through

PunchOut

IMPROVE CUSTOMER

RETENTION

15% increase in

customer retention

Up to 99% renewal

rates

PREDICT AND

APPLY CASH

64% reduction in

manual intervention

62% decrease in

late payments

68% improvement in

reconciling payments

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 32

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© 2017 SAP Ariba. All rights reserved. 33

Here’s what suppliers say

Real-time visibility and

improved cash flow

document paid as

quickly as 4 days

50% higher conversion

rate with 11% increase

in lines per order

Grew existing

account 300%Won new

€500K deals

99% average fill rate with

98% on-time delivery rate

15% increase in

customer retention

Accelerated deal

cycle by 75%

FIND buyers ready to buy ACCELERATE the sales cycle

PREDICT and APPLY cashIMPROVE customer retention

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© 2017 SAP Ariba. All rights reserved. 34

FAQ

Q: Why is my buyer asking suppliers to transact with them electronically?

A: Your buyer wishes to move away from conducting commerce via hard copy and manually transmitted purchase

orders, change orders, advance ship notices, document and more. Your buyer has selected the Ariba Network

as the preferred platform for sending documents such as these.

Q: What infrastructure do I need to use the Ariba Network?

A: A regular Internet connection and a web browser are the only requirements.

Q: How do I register on the Ariba Network?

A: Ariba and your buyer are contacting suppliers in phases during the rollout and will send you a Trading

Relationship Request Letter when is it time to convert to the new process. This letter will explain how to register

on the Ariba Network and the steps to take to create your account.

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© 2017 SAP Ariba. All rights reserved. 35

FAQ

Q: What do I need to know when transacting with my buyer through the Ariba Network?

A: It is important to review the information, training materials, and reference documents provided on your buyer’s

Supplier Information Portal. To access the Supplier Information Portal:

• Log into your Ariba Network account at https://supplier.ariba.com

• From the Administrator drop-down menu, select Customer Relationships

• Locate your buyer and click the Supplier Information Portal link next to their name

Q: What if I don’t want to participate?

A: Your buyer is committed to the success of this initiative and is working hard to make the transition as seamless

for suppliers as possible. Suppliers that are asked to participate are considered strategic for ongoing business

and are thus expected to comply with this process change as a requirement for continuing the relationship.

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© 2017 SAP Ariba. All rights reserved. 36

FAQ

Q: How secure is the Ariba Network?

A: The Ariba Network uses Secure Hypertex Transfer Protocol (HTTPS) for all communication between

procurement applications, suppliers, and the Ariba Network. HTTPS is the standard for secure Internet

communication and uses Secure Socket Layer (SSL) with RSA Labs encryption. Additionally, accounts on the

Ariba Network are password protected.

Q: What if I have more questions about registration, account navigation or how to use Ariba solutions and

services?

A: Simply contact Ariba Customer Support. Support is available in multiple languages via live chat, webform and

phone. In your account, click on Help/Help Center, click Support Center in the right-hand column and then

follow directions to reach support resources or personnel.

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© 2017 SAP Ariba. All rights reserved. 37

Welcome letter from your customer

Trading Relationship

Request Letter Sent to

Your email

Landing Page

Open the Invitation Letter that you received at

your email address from

[email protected] and

scroll to the section Action Required and click

on the link Click here to proceed. You will

be redirected to the landing page

In case you did not receive the letter, please

check your spam folder and enable

[email protected] as a

trusted resource

Two Possibilities:

First Time User – select Register

Now to start the registration and create

a new Ariba Network Account

Existing User – log in using you

current Ariba username and password

in order to accept the relationship

1

21

2

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© 2017 SAP Ariba. All rights reserved. 38

Registration: Basic Company Information

Please fill in all fields marked required

with an asterisk.

Once this section is complete, please

scroll to the bottom of the page to the

next section

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© 2017 SAP Ariba. All rights reserved. 39

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© 2017 SAP Ariba. All rights reserved. 40

Logging In

http://supplier.ariba.com/

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© 2017 SAP Ariba. All rights reserved. 41

Landscape is Changing Sources

1. “85.3% of buyers go online to research purchases.” - Enquiro B2B survey

2. “There are more devices connected to the Internet than there are people on Earth” -

The Social Skinny

3. “Online payments for ecommerce to reach $31.4B, growing at 20% per year” - -World

Payments Report 2012 from Capgemini, RBS and Efma

4. “Leading companies place 60% of their orders electronically through supplier

networks” - Aberdeen Research “Supplier Networks v.2.0 – A Look At Commerce In the Cloud“

– 2012

5. “$40 Billion in marketing spend is migrating from print to online” - eMarketer