general customer services tariff gallatin river communications l.l.c. ill. c.c.# 4 … ·...

GENERAL CUSTOMER SERVICES TARIFF

GALLATIN RIVER COMMUNICATIONS L.L.C. ILL. C.C.# 4 d/b/a CENTURYLINK GRC (C) Title Sheet

1st Revised Sheet 1 Cancels Original Sheet 1

TITLE SHEET

GENERAL RULES, REGULATIONS, RATES

CHARGES AND CONDITIONS

FOR

NON-COMPETITIVE SERVICES

APPLYING TO THE INTRASTATE SERVICES AND FACILITIES OF

GALLATIN RIVER COMMUNICATIONS L.L.C. d/b/a CENTURYLINK GRC

Whether offered under that name, or the trade or brand name CenturyLink

In the State of

ILLINOIS

(C)

(N)

(N)

ISSUED: 05-15-13 EFFECTIVE: 05-16-13 BY: Chantel Mosby

Tariffs Director Monroe, Louisiana


GALLATIN RIVER COMMUNICATIONS L.L.C. ILL. C.C.# 4 d/b/a CENTURYLINK GRC Adoption Notice

1st Revised Sheet 1Cancels Original Sheet 1

ADOPTION NOTICE

Effective February 5, 2013, Gallatin River Communications L.L.C. registered the fictitious name CenturyLink GRC. As such, Gallatin River Communications L.L.C. d/b/a CenturyLink GRC hereby adopts, ratifies, and makes its own, in every respect as if the same had been originally filed by it, all schedules rules, notices, concurrences schedule agreements, divisions, authorities or other instruments whatsoever, previously adopted by Gallatin River Communications L.L.C. d/b/a CenturyLink or filed with the Illinois Commerce Commission by Gallatin River Communications L.L.C. d/b/a CenturyLink.

Pursuant to the Public Utilities Act, 220 ILCS 5/, paragraphs 13-501 and 13-502, Gallatin River Communications L.L.C. d/b/a CenturyLink hereby adopts all the rates, rules and regulations as set forth in ILL. C.C. #4 and declares that all services contained in this tariff are noncompetitive services. The Company reserves the right to reclassify services pursuant to the provisions of the Public Utilities Act.

Pursuant to paragraph 13-206 of the Public Utilities Act, the geographic area as shown on a map for each exchange served by the Company as defined in 83 Illinois Administrative Code Part 730 are the same as those presently on file with the Illinois Commerce Commission or as may be adjusted in the future and said exchange maps are hereby adopted by reference to be a part of said tariff ILL. C.C. # 4.

ISSUED: 05-15-13 EFFECTIVE: 05-16-13 BY: Chantel Mosby

Tariffs Director Monroe, Louisiana


GALLATIN RIVER COMMUNICATIONS L.L.C. ILL. C.C.# 4 d/b/a CENTURYLINK Table of Contents

Original Sheet 1

TABLE OF CONTENTS

SECTION

1 9-1-1 TELECOMMUNICATIONS SERVICES

2 WHOLESALE LOCAL EXCHANGE SERVICE

ISSUED: December 15, 2010 EFFECTIVE: December 16, 2010 BY: Ty Lemaster

General Manager Pekin, Illinois


GALLATIN RIVER COMMUNICATIONS L.L.C. ILL. C.C.# 4 d/b/a CENTURYLINK Alphabetical Index

Original Sheet 1

ALPHABETICAL INDEX

SUBJECT SECTION SHEET

-A-

ALEC – RESPONSIBILITIES OF 2 5

-B-

-C-

-D-

-E-

-F-

-G-

-H-

-I-

-J-

-K-

-L-

-M-

-N-

9-1-1 TELECOMMUNICATIONS SERVICES 1 ---

-O-

-P-





Original Sheet 2

ALPHABETICAL INDEX

SUBJECT SECTION SHEET

-Q-

-R-

-S-

-T-

-U-

-V-

-W-

WHOLESALE LOCAL EXCHANGE SERVICE 2 ---

-X-

-Y-

-Z-





Original Sheet 3

ALPHABETICAL INDEX

EXPLANATION OF SYMBOLS

When changes are made to any tariff sheet, a revised sheet will be issued cancelling the affected tariff sheet. The changes are identified by the following symbols:

C = Changed Regulation

D = Discontinued Rate or Regulation

I = Increased Rate

N = New Rate or Regulation

R = Reduced Rate

T = Text Change

X = Material Formerly Appearing on Sheet ____ and Material Now Appearing on Sheet ____

TRADE NAMES, TRADEMARKS AND SERVICE MARKS USED IN THIS TARIFF

The following list of trade names, trademarks and/or service marks which may be used for services offered in this tariff are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. and are used by Gallatin River Communications, L.L.C. d/b/a CenturyLink with express permission. Trademark and service mark designations will not be listed hereafter in the Tariff. However, the laws regarding trademarks and service marks are applicable.

Trade names, trademarks and service marks that are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. cannot be used by another party without authorization.

CENTURYLINK CENTURYLINKTM

CENTURYLINKSM




GALLATIN RIVER COMMUNICATIONS L.L.C. ILL. C.C.# 4 d/b/a CENTURYLINK Section 1

Original Index 1

9-1-1 TELECOMMUNICATIONS SERVICES

CONTENTS SHEET

1.1 GENERAL

1.1.1 Service Overview 1 1.1.2 Regulations 3

1.2 BASIC 9-1-1 SERVICE

1.2.1 Description of Service 10 1.2.2 Features 12 1.2.3 Rates and Charges 13

1.3 ENHANCED 9-1-1 SERVICE

1.3.1 General 17 1.3.2 Rules and Regulations 18 1.3.3 Rates and Charges 21





Original Sheet 1


1.1 GENERAL

1.1.1 Service Overview

A. When requested by local government authorities and subject to the availability of facilities and equipment, the Company will provide 9-1-1 Telecommunications Service (9-1-1 Service) for the purpose of voice reporting emergencies by the public.

9-1-1 Service is classified as both local exchange and interexchange telecommunications service.

B. The Company shall not be required to provide 9-1-1 Service to less than an entire central office (switching entity).

C. A Public Safety Answering Point (PSAP) is the answering point for a 9-1-1 call. A PSAP may be designated as Primary or Secondary, which refers to the order in which calls are directed for answering. Primary PSAP's answer first; Secondary PSAP's receive calls on a transfer basis only. A PSAP must be created and staffed under an "Authority to Operate a 9-1-1 System" issued by the Illinois Commerce Commission.

D. Any person dialing 9-1-1 from a telephone which is usable for local exchange telephone network access and arranged to provide 9-1-1 Service will be automatically connected to the appropriate (PSAP) for that telephone.

E. For the purposes of this tariff, a Responding Agency is an agency which is prepared to provide one or more specific emergency services via calls received from a PSAP.

F. 9-1-1 calls originated from local exchange telephone network access facilities shall be completed to the appropriate PSAP without a charge being assessed to the calling party by the Company. Calls from certain intrastate WATS access lines, Mobile telephones, and calls using toll facilities may be subject to normal per-call charges.

G. 9-1-1 Service may be classified as one of three types, Pre-Basic 9-1-1 Service, or Enhanced 9-1-1 Service.





Original Sheet 2


1.1 GENERAL (Continued)

1.1.1 Service Overview (Continued)

G. 9-1-1 Service may be classified… (Continued)

1. Pre-Basic 9-1-1 Service

a. Pre-Basic 9-1-1 Service enables the routing of 9-1-1 calls to a designated telephone number provided by the County over the public switched telephone network. This service is applicable in those counties that do not have Basic or Enhanced 9-1-1 Service by September 11, 2002.

b. All calls may be routed to the assigned telephone number from the local end office as follows:

1) direct routing using the remote call forwarding switch capability, or

2) routing to the company selective router where the call is then switched to the assigned telephone number over business (B1) lines.

c. There are no additional features with this service such as automatic number identification (ANI) or Automatic Local Identification (ALI).

d. The rate for Pre-Basic 911 Service are the rates and charges shown elsewhere in the Company’s tariff for business 1 lines depending on the facilities used to provide the Pre-Basic 9-1-1 Service. Local usage and/or toll charges apply on addition to all other applicable rates and charges.

2. Basic 9-1-1 Service provides for routing all 9-1-1 calls originated by telephones having telephone numbers beginning with a given central office prefix code or codes to a single PSAP which is prepared to receive those calls. Basic 9-1-1 Service has certain inherent features and optional features which may or may not be available with Enhanced 9-1-1 Service.

3. Enhanced 9-1-1 Service provides certain features, such as, selective routing of 9-1-1 calls to a specific PSAP, which is selected from the various PSAP's serving customers within that central office area. Enhanced 9-1-1 Service has certain other inherent and optional features that may or may not be available with Basic 9-1-1 Service.





Original Sheet 3



1.1.1 Service Overview (Continued)

H. The minimum service period is 1 year (12 months) for Basic 9-1-1 Service and 5 years (60 months) for Enhanced 9-1-1 Service. A customer to Enhanced 9-1-1 Service must sign an agreement for the service which will stipulate, among other requirements, an initial period of 5 years and will continue in force thereafter until terminated according to the specifications of the agreement.

1.1.2 Regulations

A. This offering is limited to the provision and use of the digits "9-1-1" as the Universal Emergency Telephone Number (Code).

B. The Company will provide a mix of Basic and Enhanced 9-1-1 Service within a given central office (switching entity) only when the provision of such a mixture of Services within a given central office will not disadvantage existing 9-1-1 Service customers. In the event the existing 9-1-1 Service customer has Enhanced 9-1-1 Service, subsequent customers may order Basic 9-1-1 Service; however, in some instances, certain features may not be available. Only one 9-1-1 Service will be provided within any public agency's locality.

C. 9-1-1 Service is a one-way, incoming service only.





Original Sheet 4



1.1.2 Regulations (Continued)

D. The Company shall not incur any liability, direct or indirect, to any person who dials or attempts to dial, the digits "9-1-1" or to any other person who may be affected by the dialing of the digits "9-1-1". The Company's entire liability arising out of the provision of 9-1-1 Service under this tariff shall be limited as set forth in this Section.

E. Application for 9-1-1 Service may be made to the Company under the following conditions:

1. The application is executed in writing by each participating local governmental authority or its duly appointed agent.

2. If the application is made by an agent, satisfactory evidence of appointment must be provided.

F. The 9-1-1 Service applicant must submit to the Company written concurrence to the following terms and conditions by all participating agencies:

1. The applicant shall have sole responsibility for determining which public safety agencies will participate in (jointly) subscribing to a 9-1-1 Service offering and for the control and staffing of the PSAP. Because the Company serving boundaries and political subdivision boundaries may not coincide, it is the obligation of the customer to make arrangements to handle all 9-1-1 calls that originate from telephones served by central offices in the local service area, whether the calling telephone is situated on property within the geographical boundaries of the customer's public safety jurisdiction.

2. The PSAP will provide a means of answering, on a 24-hour basis, all 9-1-1 calls routed to it.





Original Sheet 5




F. The 9-1-1 Service applicant must submit… (Continued)

3. For Basic 9-1-1 Service, each PSAP must subscribe to sufficient 9-1-1 Service Lines to adequately handle incoming calls in each PSAP's busy hour so that less than 1 call out of 100 encounters a busy signal. In no case shall the PSAP subscribe to less than two such lines per central office that route calls to the PSAP, except in those cases specifically authorized by the Illinois Commerce Commission.

4. For Enhanced 9-1-1 Service, the Company will provide sufficient Enhanced 9-1-1 Service Lines to adequately handle incoming calls in each PSAP's busy hour so that less than 1 call out of 100 encounters a busy signal. In no case will the Company provide less than two such lines per central office routing calls to the PSAP, except in those cases specifically authorized by the Illinois Commerce Commission.

5. The applicant will subscribe to, or provide, telephone equipment with a capacity adequate to handle the number of incoming 9-1-1 lines provided for in 3. or 4. above.

G. 9-1-1 Service is intended to be an emergency service only. Therefore, in addition to the Basic 9-1-1 Service Lines or Enhanced 9-1-1 Service Lines, each PSAP must subscribe to at least one non-emergency (administrative) local exchange line with at least one listed directory number.

H. The PSAP should subscribe to at least one non-listed, seven-digit emergency number usable by the Company in forwarding emergency calls.

I. The PSAP should subscribe to at least one seven-digit emergency number usable by other PSAP's and public safety agencies to reach the PSAP. This number may be the same as the number defined in H. preceding.

J. The main telephone directory listing for the PSAP must be an administrative telephone number or a listed seven-digit emergency number. A listing for the PSAP will also be provided under "9-1-1" at no additional charge.





Original Sheet 6




K. The Company will not undertake to prorate any billing among agencies jointly subscribing to a 9-1-1 Service.

L. Intercept Service for the seven-digit emergency number(s) replaced by 9-1-1 will be provided for a period of time as negotiated between the Company and the customer.

M. Company recommendations for 9-1-1 Service will provide for a transmission grade of service from the calling party to the PSAP or Responding Agency at least equivalent to that provided by the exchange telephone network. If the customer desires service with a different (lesser) transmission grade of service, the customer must submit such request in writing and indicate recognition of the less than optimal transmission design.

N. Customer-provided premises equipment may be used with 9-1-1 Service unless specifically prohibited from use with 9-1-1 Service.

1. When customer-provided equipment is employed, it will be furnished in accordance with the conditions and rates specified.

2. Where PBX or Automatic Number Identification (ANI) Display Unit premises equipment is desired at the PSAP, the request must be reviewed by the Company to determine the compatibility of the specific PBX or ANI Display Unit with the type of 9-1-1 Service.

O. Any terminal equipment used in conjunction with 9-1-1 Service shall be configured so it is unable to extract any information from the Data Management System other than information relating to a number identified through the ANI feature as the source of an in-progress 9-1-1 call.

P. The Company does not undertake to answer and forward 9-1-1 calls, but furnishes the use of its facilities to enable the customer's personnel to respond to such calls on the customer's premises.





Original Sheet 7




Q. 9-1-1 Service is provided solely for the benefit of the customer operating the PSAP. The provision of 9-1-1 Service by the Company shall not be interpreted, construed, or regarded either expressly or implied, as being for the benefit or creating any Company obligation toward any third person or legal entity other than the customer.

R. Each customer agrees to release, indemnify, defend, and hold harmless the Company from any and all loss, claims, demands, suits or other action, or any liability whatsoever, whether suffered, made instituted or asserted by the customer, or by any other party or person, for any personal injury to or death of any person or persons, or for any loss, damage, or destruction of any property, whether owned by the customer or others.

S. The customer also agrees to release, indemnify, and hold harmless the Company for any infringement or invasion of the right of privacy of any person or persons, caused or claimed to have been caused, directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of 9-1-1 Service features and the equipment associated therewith, or by any services furnished by the Company in connection therewith, including, but not limited to, the identification of the telephone number, name, or address associated with the telephone used by the party or parties accessing 9-1-1 Service hereunder, and which arise out of the negligence or other wrongful act of the Company, the customer, its user, agencies or municipalities, or the employees or agents of any one of them.

T. The 9-1-1 calling party, by calling 9-1-1 Service, gives consent for the Company to provide 9-1-1 information consisting of the telephone number, name, and address of the customer at the location from which the call was made to law enforcement agencies and other emergency service providers on a call-by-call basis for the purpose of enabling those agencies and service providers to respond to emergency calls for assistance.





Original Sheet 8




U. 9-1-1 Service consisting of telephone numbers, names, and addresses of telephone customers whose listings are not published in directories or listed in Directory Assistance Offices is confidential. Information will be provided on a call-by-call basis only for the purpose of responding to emergency calls. The 9-1-1 calling party forfeits the privacy afforded by Private and Semi-Private Directory Service to the extent the telephone number, name, and address associated with the originating station location are furnished to the PSAP.

V. The rates charged for 9-1-1 Service do not contemplate the inspection or constant monitoring of facilities to discover errors, defects, and malfunctions in the Service, nor does the Company undertake such responsibility. Normal central office and circuit maintenance routines, as required by the 83 Illinois Administrative code, Part 730, will be carried out by the Company. The customer shall promptly notify the Company in the event the system is not functioning properly.

W. When the Selective Routing feature is provided, the customer is responsible for identifying Primary and Secondary PSAP locations, as well as the unique combinations of police, fire, and ambulance, or any other appropriate agencies responsible for providing emergency Service in the 9-1-1 serving area. An Emergency Service Number (ESN) will be provided for each unique combination by the Company. The customer will associate these ESN's with street address ranges or other mutually agreed upon routing criteria in the 9-1-1 serving area. These ESN's will be carried in the Data Management System (DMS) to permit routing of 9-1-1 calls to the Primary and Secondary PSAP's responsible for handling of calls from each telephone in the 9-1-1 serving area. The following terms define the customer's responsibility in providing this information:

1. Initial and subsequent ESN assignments by street name, address range and area, or mutually agreed upon criteria shall be furnished by the customer, on forms supplied by the Company for that purpose, to the Company, at a time mutually agreed upon between the customer and the Company, prior to the effective date of the service.





Original Sheet 9




W. When the Selective Routing feature is provided… (Continued)

2. After establishment of service, it is the customer's responsibility to continue to verify the accuracy of the routing information contained in the master address file and to advise the Company of any changes in street names, establishment of new streets, changes in police, fire, ambulance, or other appropriate agencies' jurisdiction over any address, annexations and other changes in municipal and county boundaries, incorporation of new cities, or any other matter that will affect the routing of 9-1-1 calls to the proper PSAP.

3. Changes, deletions, and additions the customer desires to have made in the master address file should be submitted on an "as occurred" basis.

4. The Company will provide to the customer annually, on request, a completed copy of the master address file to permit the customer to verify accuracy of the police, fire, and ambulance routing designations. If, due to special circumstances, the customer has need of a copy of the master address file at some other point in time, the Company will furnish that copy at a time mutually agreed upon between the customer and the Company.

X. When it is necessary to transport 9-1-1 traffic from a non-contiguous Company exchange to another Company exchange or to an exchange of another telephone company, an inter-city facility charge will be billed to the customer. The inter-city facility charge will be the charge billed to the Company by the facility owner.

Y. Effective July 1, 1995, as a condition of service to private residential switch systems, the systems shall adhere to the requirements of the Emergency Telephone System Act (“Act” including, without limiting the generality of the foregoing, Section 15.5 of the Act (50ILCS 750/15.5)).





Original Sheet 10


1.2 BASIC 9-1-1 SERVICE

1.2.1 Description of Service

A. Basic 9-1-1 Service provides for routing all 9-1-1 calls originated by telephones with given central office prefix codes to a (single) PSAP via a 9-1-1 Telecommunication Service Line (9-1-1 Service Line).

B. A 9-1-1 call may be presented to a PSAP via dedicated facilities from the caller's central office to the PSAP or by tandem switching using the exchange telephone network from the caller's central office to the central office on which the PSAP is terminated.

C. Three types of Basic 9-1-1 Service are available: Type 1, Type 2, and Type 3.

1. Type 1 Basic 9-1-1 Service presents a 9-1-1 call to the PSAP via a Type (1) 9-1-1 Service Line in a manner similar to a normal exchange telephone network call.

2. Type 2 Basic 9-1-1 Service requires the use of a Type (2) 9-1-1 Service Line, which includes a 9-1-1 PSAP trunk circuit and provides the PSAP with features beyond the Type (1) 9-1-1 Service. Type 2 Service features include: Forced Disconnect, Idle Circuit Tone Application, Called Party Hold, and Switchhook Status Indication. If the call is not routed via dedicated facilities, Called Party Hold and Switchhook Status Indication cannot be provided.

3. Type 3 Basic 9-1-1 Service requires the use of a Type (3) 9-1-1 Service Line, which includes a 9-1-1 PSAP trunk circuit. It provides Type 2 Basic 9-1-1 Service plus Emergency Ringback. Type 3 Service is only available with the use of dedicated facilities.

A vacant button on the attendant's console may be used to actuate Ringback. Otherwise, a separately mounted key is required.





Original Sheet 11


1.2 BASIC 9-1-1 SERVICE (Continued)

1.2.1 Description of Service (Continued)

D. A 9-1-1 Telecommunication Service Line (9-1-1 Service Line) consists of a central office termination and a local (loop) facility. If the PSAP is located in a different service area than the central office termination, a 9-1-1 Telecommunication Service Line Channel (9-1-1 Service Line Channel), is required in addition to the 9-1-1 Service Line, except where the service configuration permits normal operation without the channel.

E. Basic 9-1-1 Service allows for transfer of 9-1-1 calls from a PSAP to a Responding Agency, or for conferencing of a Responding Agency onto an established 9-1-1 call, using equipment at the PSAP's premises. The connection to that Responding Agency should only be established using either an Emergency Dial Line or an Emergency Reporting Channel to ensure normal grade transmission.

1. An Emergency Dial Line is a business exchange line, as provided in Section 3, usable by the PSAP for transferring or conferencing a 9-1-1 call to a Responding Agency by a dialed connection to the Responding Agency. The connection to the Responding Agency is made via the exchange telephone network.

Note: If the Emergency Dial Line does not connect directly from the PSAP to the central office serving the Responding Agency, normal grade transmission cannot be guaranteed.

2. An Emergency Reporting Channel is a dedicated private facility between the PSAP and the Responding Agency, which is usable for transfer or conferencing of 9-1-1 calls. Private Line Facilities are provided in Section 1.





Original Sheet 12



1.2.1 Description of Service (Continued)

F. If transfer or conferencing capability is provided via PSAP premises equipment, a conditioned 9-1-1 Service Line, which allows for transfer or conferencing, plus the use of an Emergency Reporting Channel to accomplish the transfer or conference, is required to meet transmission objectives. If conferencing of calls is attempted without using a conditioned 9-1-1 Service Line or a 9-1-1 Service Line Channel, which is not so arranged, normal grade transmission cannot be guaranteed. Normal grade transmission also cannot be guaranteed for transfer or conferencing of calls presented to a PSAP via tandem switching, for calls forwarded from the PSAP via a night transfer arrangement, or for calls transferred or conferenced again from the Responding Agency.

1.2.2 Features

A. Type 1 Basic 9-1-1 Service using Type (1) 9-1-1 Service Lines provides for delivering a 9-1-1 call to the PSAP in a manner equivalent to a normal ex-change telephone network call. No other features are available to the PSAP.

B. Type 2 Basic Service features, which are only provided with Type (2) 9-1-1 Service Lines, consist of Forced Disconnect, Idle Circuit Tone Application, Called Party Hold, and Switchhook Status Indication.

1. Forced Disconnect enables the PSAP attendant to release a connection on a 9-1-1 call, even if the calling party remains off-hook. The time required to effect the forced disconnect varies as a function of the office type, but is generally between 10 and 30 seconds.

2. Idle Circuit Tone Application permits the PSAP attendant to distinguish between calls that have been abandoned before the attendant can answer and calls where the caller is unable to speak for some reason. This feature is required since the PSAP trunk circuit continues ringing the PSAP, even if the calling party hangs up.

3. Called Party Hold enables the PSAP attendant to hold a 9-1-1 connection, even if the calling party hangs up.





Original Sheet 13



1.2.2 Features (Continued)

B. Type 2 Basic Service features… (Continued)

4. Switchhook Status Indication provides the PSAP attendant with audible and visual indications (signals) of whether a 9-1-1 call received on a PSAP trunk and put on hold is still on hold or has disconnected.

Note: Provision of Switchhook Status will require individual analysis of terminal equipment. Charges for such service will be based on costs.

Called Party Hold and Switchhook Status Indication are only available if the call is presented to the PSAP via dedicated facilities. These features are not available with arrangements using tandem switching.

C. Type 3 Basic 9-1-1 Service features, which are only provided with Type (3) 9-1-1 Service Lines consist of all of the Type 2 Services features plus Emergency Ringback.

Emergency Ringback is an additional feature, beyond Type (2) 9-1-1 Service that allows a PSAP attendant to ring back the caller's line.

Emergency Ringback is only available if the call is routed to the PSAP via dedicated facilities. This feature is not available with arrangements using tandem switching.

1.2.3 Rates and Charges

A. No charge will be applied by the Company to the calling party for calls placed to the 9-1-1 Universal Emergency Number when such calls are originated from local exchange telephone network facilities, except calls from Mobile telephones that are subject to normal per-call charges.

Charges for messages transferred over exchange facilities from a PSAP are billed according to rates applicable from the central office serving the PSAP initiating the transfer to the point of termination of the transfer.





Original Sheet 14



1.2.3 Rates and Charges (Continued)

B. Where the customer desires not to use dedicated facilities from a remote central office to a PSAP, the Company will evaluate the feasibility of a tandem-switched arrangement. The Company will provide Basic 9-1-1 Service as follows:

1. Any tandem switching required between central offices will be provided at no additional charge to the customer.

2. No charges will be assessed for the shared exchange telephone network facilities used to provide tandem switching.

3. Special methods and equipment may be required to provide tandem switching capability for 9-1-1 calls. The methods and equipment depend upon the specific configuration requested. Charges for such service will be developed specifically for each request, based on costs.

Note: Where the caller's line is other than a 1-Party line, operating the Emergency Ringback feature will also ring any additional parties on that line.

C. Basic 9-1-1 Service is provided using rates specified in Section 3 for business exchange service. In addition, for Types 1, 2, and 3 Service Lines, a rate increment applies for the features desired by the customer.

If premises transfer on conferencing is desired, conditioning of the 9-1-1 Service Line, as specified below, is required if normal grade transmission is to be obtained.

If the 9-1-1 Service Line is served from a central office outside of the PSAP's service area, an appropriate 9-1-1 Service Line Channel is required.





Original Sheet 15




C. Basic 9-1-1 Service is provided using rates… (Continued)

Monthly INC Rate

Apply rate for a Business Exchange 9-1-1 Service Service as shown in Section 3

Type 1 Basic 9-1-1 Service Line --- $11.00

Note: This rate is in addition to Business Exchange Service shown above

Monthly INC Rate

Type 2 Basic 9-1-1 Service First line, per order $78.17 $13.22 Additional lines, each --- 13.22

Note: These rates are in addition to rates for Type (1) 9-1-1 Service Lines.

Provision of Switchhook Status will require individual analysis of terminal equipment. Charges for such Service will be based on cost.

Monthly INC Rate

Type 3 Basic 9-1-1 Service Per Type 3 Basic 9-1-1 Service Line $57.90* $11.65

Note: These rates are in addition to rates for Type (2) 9-1-1 Service Groups and Lines

*The Type 3 Basic 9-1-1 Service INC does not apply if Type 3 Service is ordered with the initial 9-1-1 Service.





Original Sheet 16




C. Basic 9-1-1 Service is provided using rates… (Continued)

Monthly INC Rate

Conditioning of 9-1-1 Service Lines from premises transfer or conferencing Per Type, 1, 2, or 3 Local 9-1-1 Service Line $55.00 $4.50

Per Type 1, 2, or 3 Local 9-1-1 Service Line served from a central office other than one serving the PSAP's service area. Apply rates for FX Lines from Section 8

D. Emergency Dial Lines provide exchange network access to the PSAP and allow premises transfer or conferencing of an incoming 9-1-1 call to a Responding Agency via dial access. When an Emergency Dial Line is terminated in a central office serving the PSAP's service area, the rates for a Local Emergency Dial Line apply.

Monthly INC Rate

Local Emergency Dial Line $55.00 $4.50

Note: These rates are in addition to a Business Exchange Line.

E. Service Charges

Business Service Ordering and Line Connection Charges, as stated in Section 4, apply for new connections, moves, and changes for all 9-1-1 Service Lines and Local Emergency Dial Lines.





Original Sheet 17


1.3 ENHANCED 9-1-1 SERVICE

1.3.1 General

A. Enhanced Emergency Number Service, also referred to as E9-1-1 Service, is a telephone exchange communications service whereby a PSAP designated by the customer may receive and answer telephone calls placed by dialing the number 9-1-1. It includes the services provided by the lines and equipment associated with the service arrangement, for the answering and transferring of public emergency telephone calls dialed to 9-1-1.

B. E9-1-1 Service is offered subject to the availability of central office facilities.

C. The E9-1-1 Service customer may be a municipality or other state or local governmental unit, or an authorized agent of one or more municipalities or other state or local governmental units to whom authority has been lawfully delegated. The customer must be legally authorized to subscribe to the service and have public safety responsibility to respond to telephone calls from the public for emergency police, fire, and other services within the telephone central office areas arranged for E9-1-1 Service calling.

D. E9-1-1 Service is available as dedicated E9-1-1 trunks.

1. Enhanced E9-1-1 trunks are dedicated trunks between a serving central office and a PSAP or between two central offices, except where one of the central offices is a remote unit. In instances where one of the central offices is a remote unit, initial nonrecurring charges and monthly rates do not apply to that segment of the dedicated E9-1-1 trunk.





Original Sheet 18


1.3 ENHANCED 9-1-1 SERVICE (Continued)

1.3.1 General (Continued)

D. E9-1-1 Service is available as dedicated E9-1-1 trunks. (Continued)

2. E9-1-1 trunks provide for:

a. Delivery of 9-1-1 calls to the PSAP b. No charge for calls from Company paystations within the 9-1-1 Service area c. Forced Disconnect d. Idle Circuit Tone Application e. Called Party Hold f. Switchhook Status Indication g. Emergency Ringback h. Automatic Number Identification

Note: Items d., e., f., and g. may not be available when selective routing is used.

1.3.2 Rules and Regulations

A. The service is limited to the use of central office telephone number 9-1-1 as the emergency telephone number. Only one E9-1-1 Service will be provided within any government agency's locality.

B. The service is furnished to the customer only for the purpose of receiving reports of emergencies by the public.

C. E9-1-1 Service is telephone exchange communications service and is arranged for one-way incoming service to an appropriate PSAP.

D. E9-1-1 Service is provided solely for the benefit of the local governmental unit; the provision of such service shall not be interpreted, construed, or regarded as being for the benefit of, or creating any Company obligation toward, or any right of action on behalf of, any third person or other legal entity.





Original Sheet 19



1.3.2 Rules and Regulations (Continued)

E. The Company does not undertake to answer and forward E9-1-1 Service calls, but furnishes the use of its facilities to enable the customer's personnel to accept such calls on the customer's designated premises.

F. Any party residing within the E9-1-1 Service serving area forfeits the privacy afforded by non-listed and non-published service to the extent the customer's telephone number, name, and address associated with the originating station location are furnished to the PSAP.

G. E9-1-1 Service information consisting of the telephone number, name, and address of telephone subscribers whose listings are not published in directories or listed in directory assistance offices is confidential and the customer agrees to use such information only for the purpose of responding to emergency E9-1-1 Service calls.

H. The Company's entire liability to any person for interruption or failure of E9-1-1 Service shall be limited by the terms set forth in this Section and other Sections of this tariff.

I. The customer will have the responsibility to determine whether the system is functioning properly for its use and shall promptly notify the Company in the event the system is not functioning properly. Normal central office and circuit maintenance routines, as required by the 83 Illinois Administrative code, Part 730, will be carried out by the Company.

J. E9-1-1 Service will be designated by the Company to provide at least the same level of service reliability and quality as local exchange telephone service in the exchanges where E9-1-1 Service is offered.

K. Because the Company serving boundaries and political subdivision boundaries may not coincide, the customer must make arrangements to handle all calls received on its E9-1-1 Service Lines that originate from all telephones served by central offices within the E9-1-1 Service area whether the calling telephone is situated on property within the geographical boundaries of the customer's public safety jurisdiction.





Original Sheet 20




L. Application for E9-1-1 Service must be executed in writing by each customer and must be accompanied by a satisfactory proof of authorization to provide E9-1-1 Service in the exchanges where service is requested. If application for service is made by an agent, the Company must be provided in writing with satisfactory proof of appointment of the agent by the customer.

M. In addition to all other terms and conditions, the following customer requirements will apply:

1. The customer will answer all E9-1-1 Service calls on a 24-hour day, seven-day week basis.

2. The customer has the responsibility for dispatching the appropriate emergency service within the E9-1-1 service area, or will undertake to transfer all E9-1-1 Service calls received to the governmental agency with responsibility for dispatching such services, to the extent such services are reasonably available.

3. The customer will develop an appropriate method for responding to calls for nonparticipating agencies which may be directed to an E9-1-1 Service PSAP by calling parties.

4. The customer will subscribe to a minimum of two dedicated E9-1-1 trunks per central office, with the exception of remote unit situations, for adequate handling of incoming E9-1-1 Service calls.

N. The customer will agree to release, indemnify and hold harmless the Company for any infringement or invasion of the right of privacy of any person or persons, caused or claimed to have been caused, directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use therewith, or by any services furnished by the Company in connection therewith, including, but not limited to the identification of the telephone number, name, or address associated with the telephone used by the party or parties accessing E9-1-1 Service hereunder.





Original Sheet 21




O. The Company's liability, if any, for its gross negligence or willful misconduct is not limited by this tariff. With respect to any other claim or suit, by a customer or any others, for damages arising out of mistakes, omissions, interruptions, delays, errors, or defects in transmission occurring in the course of furnishing service hereunder, the Company's liability, if any, shall not exceed an amount equivalent to the proportionate charge to the customer for the period of service during which such mistake, omission, interruption, delay, error, or defect in transmission of service occurs and continues. This liability shall be in addition to any amounts that may otherwise be due to the customer under this tariff as an allowance for interruptions. However, any such mistakes, omissions, interruptions, delays, errors, or defects in transmission or service, which are caused or contributed to by the negligence or willful act of the customer, authorized user, or which arise from the user of customer-provided facilities or equipment shall not result in the imposition of any liability upon the Company.

1.3.3 Rates and Charges

A. The following rates and charges apply in addition to all other applicable rates and charges shown elsewhere in this tariff.

B. The customer may select one of the following service configurations.

C. The rates shown in 1. through 4. following may be used for estimating E9-1-1 system costs. However, each enhanced system is custom designed and alternate methods of providing the service exist, which may or may not reduce these costs.

D. The customer may select between pricing option A or option B.





Original Sheet 22




D. The customer may select between pricing option A or option B. (Continued)

1. Option 1 - Combined Automatic Number Identification and Automatic Location Identification, per 100 access lines that are within the geographical boundaries of the customer's public safety jurisdiction, and are served by the Enhanced 9-1-1 Service.

Monthly INC Rate

Option A $ 2.15 $23.00 Option B 390.00 14.00

2. Option 2 - Combined Automatic Number Identification and Selective Routing, per 100 access lines that are within the geographical boundaries of the customer's public safety jurisdiction and are served by the Enhanced 9-1-1 Service.

Monthly INC Rate

Option A $ 2.15 $22.00 Option B 360.00 13.50

3. Option 3 - Combined Automatic Number Identification, Automatic Location Identification, and Selective Routing, per 100 access lines that are within the geographical boundaries of the customer’s public safety jurisdiction and are served by Enhanced 9-1-1 service.

Monthly INC Rate

Option A $ 2.15 $25.00 Option B 400.00 16.20





Original Sheet 23





4. Additional Enhanced 9-1-1 trunks terminating at a PSAP

Monthly INC Rate

Additional Trunks $107.00 $74.47

Note: The exchange access line count for the above service configuration is rounded (below 50 downward, 50 and above upward) to the nearest 100. This count is based upon the maximum number of the above stated exchange access lines service within the geographical boundaries of the customer’s public safety jurisdiction during the most current twelve month period at the time service is established. This count will be adjusted annually, in a like manner thereafter, for purposes of updating customer billing. For each service configuration, where the count of the exchange access lines has been adjusted upward, an INC applies for each 100 exchange access lines so adjusted (after rounding). In no case will the customer be billed for less than 100 access lines.

5. Dedicated E9-1-1 Trunks.

Monthly INC Rate

Intraexchange trunks, per trunk, 1st trunk $107.00 $75.47

Intra-MSA Interexchange Trunks (airline mileage) #

# Note: Intra-MSA Interexchange Channels within the Company’s service area are quoted in Section 1. Service to other areas will be provided in concurrence with tariffs of other common carriers as required by the circumstances in each case





Original Sheet 24





6. Special Service Arrangement Charges

a. If E9-1-1 Service requirements cannot be met with regularly offered service arrangements, special arrangements will be furnished when practical by the Company at charges equivalent to the costs of furnishing such arrangements. These special charges will be applicable to such items as engineering and special program development associated with data base management.

b. Cost as referred to in this Section may include but are not limited to:

1) Cost of maintenance

2) Cost of operation

3) Depreciation on the cost installed of any facilities used to provide the special service arrangement based on the anticipated useful service life of the facilities with an appropriate allowance for the net salvage.

4) General Administration expenses, including taxes on the basis of average charges for these items.

5) Any other item of expense associated with the particular special service arrangement.

6) An amount, computed on the cost installed of the facilities used to provide the special service arrangement, for return on investment.





Original Sheet 25





6. Special Service Arrangement Charges (Continued)

c. Cost installed mentioned above includes cost of equipment and materials provided or used plus the cost of installing, including engineering, labor, supervision, transportation, right-of-way, and other items which are chargeable to the capital accounts.

d. Special service arrangement rates are subject to Company review and revision conditioned upon changing costs.

7. Program Development Charges are applicable to the work necessary to design, develop, test, and maintain any special programming required to support E9-1-1 Service and its data base management. The rate is based on Company time and materials expended.

8. Records Conversion and Maintenance Charges are applicable to work necessary to design, review, modify, and maintain any Company customer records keeping systems in order to support E9-1-1 Service and its data base management. The rate is based on Company time and materials expended.

9. Quotation Preparation is based on the customer's written request and will be provided in writing so long as all associated requirements are identified in the initial request.





Original Sheet 26





10. The Company will provide the database computer on a lease or purchase basis if the customer so requests. Lease or purchase prices will depend upon the size of the computer required and the customer's use of it. The computer provides for Automatic Location Identification and/or Selective Routing of calls to other PSAP’s by using the Automatic Number Identification information supplied by the dedicated E9-1-1 trunks and the database resident in the computer. If the computer is leased to the customer, it may be located in the Company's central office. If it is purchased by the customer it will not be located in the Company's central office. In either case (owned or leased) the customer has the responsibility for the accuracy of customer information in the database. Provision of other PSAP equipment will be the responsibility of the customer.





Original Index 1

WHOLESALE LOCAL EXCHANGE SERVICE

CONTENTS SHEET

2.1 WHOLESALE LOCAL EXCHANGE SERVICE

2.1.1 General 1 2.1.2 Definitions 2 2.1.3 Branding 2 2.1.4 Liability of the Company 3

2.2 RESPONSIBILITY OF THE COMPANY

2.2.1 General 4

2.3 RESPONSIBILITIES OF THE ALEC

2.3.1 Documentation of Authorization/Agency 5 2.3.2 ALEC to ALEC Changes 6 2.3.3 ALEC Interfaces 6 2.3.4 Indemnification 6 2.3.5 ALEC Contact Number 7 2.3.6 Emergency Telephone Number Information 7

2.4 BILLING

2.4.1 General 8

2.5 USE OF SERVICE

2.5.1 Unlawful Use of Service 10 2.5.2 Interference with or Impairment of Service 10 2.5.3 Subscribing to Adequate Service 11

2.6 RATE REGULATIONS

2.6.1 General 12





Original Index 2


CONTENTS SHEET

2.7 RATES AND CHARGES

2.7.1 Exchange Access Line Service 13 2.7.2 Service Connection Charges 17 2.7.3 Directory Listings and Directory Service 18 2.7.4 Integrated Services Digital Network (ISDN) Service 20 2.7.5 Centrex Service 22 2.7.6 Custom Calling Services 30 2.7.7 Remote Call Forwarding Service 38 2.7.8 Long Distance Telecommunications Service 39 2.7.9 Local Toll Service 48 2.7.10 Business Local Toll Service 49 2.7.11 Wide Area Telecommunications Service (WATS) 50 2.7.12 Telegraph Service 51 2.7.13 Voice Grade Service 52 2.7.14 Program Audio Service 54 2.7.15 Digital Data Service 55 2.7.16 Extension and PBX Mileage Channels 56 2.7.17 High Capacity Digital Service 57 2.7.18 Foreign Exchange Service 61 2.7.19 Digital Access Service (DAS) 62 2.7.20 DID and Reserved Number Service 63 2.7.21 Toll Restriction Service 63 2.7.22 Memory Number Service (MNS) 63 2.7.23 Incoming Blocking Service 64 2.7.24 Sequence Elimination Arrangement 64 2.7.25 Special Reverse Charge Toll (Enterprise) Service 64 2.7.26 Simplified Message Desk Interface (SMDI) 65 2.7.27 Data Conditioning of Exchange Access Lines 65 2.7.28 Fractional DS1 Service 66





Original Sheet 1


2.1. WHOLESALE LOCAL EXCHANGE SERVICE

2.1.1 General

A. This Section sets forth the local exchange services made available by Gallatin River Communications (The Company) for resale (Wholesale Local Exchange Service) by an Alternative Local Exchange Carrier (ALEC) properly certificated by the Illinois Commerce Commission to provide local exchange service under the Illinois Public Utilities Act. Subscription to service under this Section requires the exercise of ALEC obligations as defined by the Commission, and the customer shall be referred to herein as “ALEC”.

B. General terms and conditions as described in all Sections of this tariff apply, where appropriate, unless otherwise specified in this Section. As applied to services offered in this Section, the term “Customer” contained in Section 2 shall be deemed to mean “ALEC” as defined in this Section.

C The Company will provide Wholesale Local Exchange Service subject to the availability of facilities, where technically feasible and from properly equipped central offices.

D. ALECs may resell local exchange telephone service only to the same class of customers to which the Company sells the same local exchange service, e.g., residence service will not be sold to business customers.

E. ALECs may not use resold local exchange telephone service to provide access services (except for Private Line services) to interexchange carriers, cellular carriers, competitive access providers, or other retail telecommunications providers, but may permit their local exchange telephone service customer to use resold local exchange telephone service to access interexchange carriers, cellular carriers, competitive access providers, or other retail telecommunications providers.





Original Sheet 2


2.1 WHOLESALE LOCAL EXCHANGE SERVICE (Continued)

2.1.2 Definitions

A. An ALEC is a certificated local service provider that provides switched local exchange telecommunications services, and operates within the State of Illinois under the Illinois Public Utilities Act. An ALEC must be regulated by the Illinois Commerce Commission. Subscription to service under this Section requires the exercise of ALEC obligations as defined by the Commission, and the customer shall be referred to herein as “ALEC”. Resale occurs when an ALEC subscribes to a telecommunication service offered in this Section for the purpose of selling such service to its ALEC customers.

B. An ALEC customer is the party which contracts with an ALEC for resold telecommunication services pursuant to the terms and conditions of this Section. Where necessary to promote clarity, an ALEC customer may also be referred to as “end user”.

2.1.3. Branding

ALECs may not, without the Company’s written authorization, offer Wholesale Local Exchange Services under any of the brand names of the Company nor any of its affiliates, nor may any ALEC state or imply there is any joint business association or any similar arrangement with the Company in the provision of telecommunications services to the ALEC customers. The Company may brand services under this Section with its own brand name (e.g. Directory Assistance, Operator Services, etc.) and may also provide for the ALEC branding of those services where technically feasible. Applicable contractual charges will apply. As an alternative, the ALEC may provision its own directory assistance and operator services where technically feasible. Applicable contractual charges will apply.





Original Sheet 3


2.1 WHOLESALE LOCAL EXCHANGE SERVICE (Continued)

2.1.4 Liability of the Company

A. Notwithstanding any other provision in this Section, the Company’s general liability, as described in ILL C.C #3, Section 2 does not extend to the ALEC customers or any other third party. Liability of the Company to the ALEC resulting from any and all causes, shall not exceed the liability of the Company as stated in ILL C.C #3, Section 2. The Company shall only be liable for the individual service(s) or facility(ies) it provides and for the integration of those service components. Such liability shall not exceed an amount equal to the proportionate charge for the service(s) or facility(ies) provided for the period during which the service(s) was affected. No other liability whatsoever shall attach to the Company.

B. An ALEC shall not hold the Company liable to the ALEC customers or any third parties for any indirect, special, or consequential damages, including but not limited to, economic loss, lost business or profits, whether foreseeable and regardless of notification by the ALEC of the possibility of such damages. The ALEC shall indemnify and hold the Company harmless from all claims based on any reason whatsoever from its customers as provided in this Section. Nothing in this Section shall be deemed to create a third party beneficiary relationship with ALEC customers.

C. In addition to the liabilities in ILL C.C #3, Section 2, the Company is not liable for mistakes, except for errors caused by its own negligence, that appear in Company’s listings, 911 and 411 databases, or for incorrect referrals of end users to an ALEC for any ongoing ALEC service, sales, or repair inquires, and with respect to such mistakes or incorrect referrals, the ALEC shall save harmless and indemnify the Company from any and all claims, demands, causes of action, and liabilities whatsoever, including costs, expenses, and reasonable attorneys’ fees incurred on account thereof, by third persons (including the ALEC’s customers or employees).





Original Sheet 4


2.2 RESPONSIBILITY OF THE COMPANY

2.2.1 General

A. Basic 911 Telecommunication Services

Basic 911 Telecommunications Service is a telephone exchange service whereby a Public Safety Answering Point (PSAP), designated by the ETSB (Emergency Telephone System Board), may receive and answer emergency telephone calls placed by dialing 911. Basic service provides for routing of voice reported 911 calls to the PSAP. If all circuits are busy, the calls will receive a busy signal. If no 911 service exists at all for a central office entity, the end user who dials 911 is routed to a recording that states 911 service is not available. The ALEC is responsible for payment of the 911 surcharges to the Company.

B. Enhanced 911 Telecommunications Service

Enhanced E911 service provides additional electronically controlled features such as Automatic Number and Location Identification, as well as, Selective Routing. Enhanced service calls encountering a busy at the primary PSAP are transferred to an alternate PSAP designated by the ETSB. The ALEC is responsible for payment of the 911 surcharges to the Company.

C. Company Changes

The Company reserves the right to assign, designate, or change the telephone numbers or change the central office prefix associated with the telephone numbers assigned to the ALEC in association with the services provided under this tariff as is reasonably necessary in the conduct of the Company’s business. Telephone numbers will not be changed as a penalty. Written notice of any change will be given to the ALEC ninety (90) days in advance of the change. Where extenuating circumstances do not permit notice to be given ninety (90) days in advance, the Company will give notice within as reasonable a period of time as circumstances permit. The notice will contain an explanation of the reasons for the change. The end user has the right to retain the existing seven (7) digit telephone number(s) when changing providers of local service.





Original Sheet 5


2.3 RESPONSIBILITIES OF THE ALEC

2.3.1 Documentation of Authorization/Agency

A. Prior to submitting an order under this Section, an ALEC must have obtained documentation from the customer (e.g., written or electronic authorization, tape recorded conversation, or password verification, etc.), explicitly authorizing the ALEC to provide local exchange telecommunications services to the ALEC customer (Documentations of Authorization). The ALEC must retain all Documentations of Authorization on file as specified in applicable FCC and ICC regulations. These Documentations of Authorization shall be available for inspection during normal business hours.

B. If the ALEC submits an order under this Section, and the customer notifies the Company, within the greater of 90 days or two (2) billing cycles of the date the ALEC submitted an order under this Section, that the customer did not authorize the ALEC to provide local exchange telecommunications services to the customer (Unauthorized Switching), the ALEC must provide the Company with that customer’s Documentation of Authorization within three (3) business days. If the ALEC cannot provide the Documentation of Authorization within three (3) business days, the ALEC must within three (3) business days thereafter:

1. notify the Company to change the end user back to the Company or the ALEC providing local exchange service to the end user before the change to the ALEC was made; and

2. provide any end user information and billing records the ALEC has obtained relating to the end user, to the prior ALEC; and

3. notify the end user and the Company the change has been made; and

4. pay the Company $50.00 per line for switching the end user back to the Company or the original ALEC.





Original Sheet 6


2.3 RESPONSIBILITIES OF THE ALEC (Continued)

2.3.2 ALEC to ALEC Changes

A. If an ALEC ceases to resell services purchased under this Section to its customers and fails to make arrangements for the continuation of such services, the ALEC shall provide written notification to its customers to select other options for the provision of local service, pursuant to Section 13-406 of the Public Utilities Act.

B. It shall be the responsibility of the ALEC customer of record and the Ordering ALEC to resolve any issues related to the end user. The ALEC customer of record and/or Ordering ALEC agree to hold harmless and indemnify Company against any and all liability and claims, including reasonable attorneys’ fees, that may result from the Company acting under this Section.

2.3.3 ALEC Interfaces

To the extent the ALEC desires electronic interconnection, the ALEC shall be responsible for modifying and connecting any of its systems with the Company-provided interfaces as described in this Section.

2.3.4 Indemnification

A. ALECs who resell services offered under this Section shall indemnify, defend, and save the Company harmless against any and all claims and expenses (including attorneys’ fees and costs) which may arise from or in connection with such resale including, but not limited to, claims for libel, slander, infringement of copyright or patents, claims for injuries to persons or property damage or any other damage in connection with Company service or resold services, arising out of any act or omission of the ALEC or end user, claims for interruption of or deficiencies, failures, or errors in service and any consequences thereof and claims arising from mistakes in or omissions of directory listings.

B. The Company will not be responsible for the manner in which the use of service, or the associated charges are allocated to others by an ALEC who resells service. All applicable rates and charges will be billed to and be the responsibility of the ALEC.





Original Sheet 7


2.3 RESPONSIBILITIES OF THE ALEC (Continued)

2.3.5 ALEC Contact Number

The ALEC shall provide its customers and the Company a telephone number or numbers that ALEC customers can use to contact the ALEC in the event of service or repair requests. If ALEC customers contact the Company with regard to such requests, the Company shall inform the ALEC customers they should call their ALEC and may provide the ALEC’s Contact Number to the ALEC customers. The ALEC may enter into contractual arrangement with the Company for the transfer to the ALEC of calls placed by ALEC customers for service or repair requests.

2.3.6 Emergency Telephone Number Information

The ALEC shall provide the Company with accurate and complete information regarding the ALEC customers in a method prescribed by the Company, so the Company may keep its Emergency Telephone Number Service database updated.





Original Sheet 8


2.4 BILLING

2.4.1 General

A. The Company will provide, by a mutually agreed-upon method, an ALEC-specific Daily Usage File (DUF) to each ALEC reselling Company local exchange services and/or intraLATA message toll services. This file will include individual service-specific daily usage for each resold Local Exchange Service. The daily usage file will include sufficient detail to enable ALECs reselling Company exchange services to bill the ALEC’s end user customers. No other detail billing will be provided. Appropriate Billing and Collections charges will apply.

B. Interexchange call detail forwarded to the Company for billing, which would otherwise be processed by the Company, will be passed through and separately identified on a per resold line basis. The Company will not bill the ALEC’s end user customers for pass-through billing including billing for 900 and 976 calls or other pay-per-call services. If an ALEC does not wish to be responsible for 900 and 976 calls, it must order blocking for resold lines under this Section.

C. The ALEC is responsible for providing all billing information to its customers who purchase resold Company exchange services.





Original Sheet 9


2.4 BILLING (Continued)

2.4.1 General (Continued)

D. All other Billing and Collections services will be provided to the ALEC on a contract basis. The terms and conditions under which these services are provided will be defined in a separate Billing and Collections contractual agreement.

The Company shall not charge the ALEC the applicable rate for the services the Company provided to the ALEC in this Section, for which, and only to the extent:

1. The Company did not provide the ALEC billing information required to bill its customers as provided in this Section; and

2. Such failure to provide billing information was not caused in part or in whole, by actions of the ALEC or other third parties; and

3. Neither the ALEC nor the Company can provide the billing information, within the time provided in 83 Ill. Adm. Code, Part 735 by another method that will enable the ALEC to bill its customers.

E. The ALEC is solely responsible for the payment of charges for all services furnished in this Section including, but not limited to, calls originated or accepted at its and its end users’ service locations.

F. Late payment charges as described in ILL C.C #3, Section 2 will be applicable to ALECs upon any late payments.

G. Upon nonpayment of any sum due to the Company, or upon violation of any conditions governing the furnishing of service, the Company, by 30 days prior written notice to the ALEC, without incurring any liability, may discontinue the furnishing of said service. If the ALEC fails to provide notice to its customers in accordance with Section 2.3.2.A. preceding, the Company will provide local exchange services to the end user at then current recurring and usage sensitive tariff rates. Applicable Service Connection Charges will not apply to the end user, but will be assessed to the ALEC.





Original Sheet 10


2.5 USE OF SERVICE

2.5.1 Unlawful Use of Service

A. Service shall not be used for any purpose in violation of law. The ALEC, and not the Company, shall be responsible to ensure the ALEC and its customers’ use of the services provided hereunder complies at all times with all applicable laws. The Company may refuse to furnish service to an ALEC applicant or shall disconnect the service of an ALEC or, as appropriate, the ALEC customer when:

1. An order is issued by a court of competent jurisdiction, finding probable cause exists to believe the use made or to be made of the service is prohibited by law; or

2. The Company is notified in writing by a Law Enforcement Agency acting within its jurisdiction that any facility furnished by the Company is being used or will be used for the purpose of transmitting or receiving gambling information in interstate or foreign commerce in violation of law.

B. Termination of service shall take place after reasonable notice is provided the ALEC, or as ordered by the Court.

C. If Communications facilities have been physically disconnected by Law Enforcement Agency officials at the premises where located, and if there is presented to the Company the written findings of a court of competent jurisdiction, then upon written request of the ALEC, and agreement to pay restoral of service charges and other applicable service charges, the Company shall promptly restore such service.

2.5.2 Interference with or Impairment of Service

Service shall not be used in any manner that interferes with other persons in the use of their service, prevents other persons from using their service, or otherwise impairs the quality of service to other ALEC’s or the Company’s customers.





Original Sheet 11


2.5 USE OF SERVICE (Continued)

2.5.3 Subscribing to Adequate Service

If an ALEC’s use of service interferes unreasonably with the service of other ALECs or of the ALEC’s customers or of the Company’s customers, the interfering ALEC will be required to take service in sufficient quantity or of a different class or grade.





Original Sheet 12


2.6 RATE REGULATIONS

2.6.1 General

A. A charge applies to the ALEC for the change in records when converting the customer account to an ALEC or between ALECs. The rate for this record change is the Record Order Charge found in this Section, following.

B. The appropriate single or multi-line monthly End User Common Line (EUCL) charge, as found in Section 4 of the NECA Access Tariff FCC # 5, or Section 7 of this tariff (Centrex), will continue to apply for each local exchange line resold under this Section of the tariff. All federal rules and regulations associated with EUCL charges, as found in the NECA Access Tariff FCC # 5, also apply.

C. The appropriate Initial Nonrecurring Charge(s) for a change in pre-subscription for an ALEC customer, as found in Section 13 of the NECA Access Tariff FCC # 5, and Section 13 of the Company’s Tariff ILL. C.C.# 2 will apply. All federal and state rules and regulations associated with the pre-subscription charge application, as found in those tariffs, also apply.

D. All pricing fluctuations, whether they be increases or decreases to the preceding retail rates, will flow through to the wholesale rates in this Section, following.

E. Any promotions lasting longer than 120 days, discount offerings, or packages offered by the Company for services within this Section will be available for resale as described in this Section.

F. For purposes of ordering service under this tariff all requests for service are handled as an initial request for service. When an ALEC makes a request for multiple end users under one service request, Service Connection Charges will be applied on an ALEC end user basis.





First Revised Sheet 13 Canceling Original Sheet 13


2.7 RATES AND CHARGES

2.7.1 Exchange Access Line Service

A. For service description, see ILL C.C #3, Section 3.

B. The Exchange Access Line rates shown below are applicable in the Company’s Local Exchange Service Areas.

Exchange Access Line Rates

Monthly Class of Service S&E Rate

Residence Service Residence Line 1MLC(CLC) $13.41 (I) Residence Second Line 1MLC(CLC) 13.41 (I)

Business Service Business Line 1MLC(CLC) $16.85 (I) Centrex Network Access 1MCX(CLC) 3.36 ISDN 1MLCBRI(CLC) 18.90 Key Trunk 0NLC(CLC) 16.85 (I) PBX Trunk TSN2LC(CLC) 20.84 (I) PBX DID Trunk TSRTLC(CLC) 33.26 (I)

Customer Owned Pay Telephone Service (COPTS) 1MPT(CLC) $15.70

ISSUED: September 15, 2011 EFFECTIVE: November 1, 2011 BY: Chantel Mosby

Director - Tariffs Monroe, LA



Original Sheet 14


2.7 RATES AND CHARGES (Continued)

2.7.1 Exchange Access Line Service (Continued)

C. The usage rates shown below are applicable in the Company’s exchanges:

D Residence Minute of Use Charge

Peak Period Rates Initial Subsequent

Minute Minute Discount Period Rates

Untimed $0.043 (Not Applicable) 75% of the Timed $0.026 $0.015 peak period

E Business Minute of Use Charge

Peak Period Rates Initial Subsequent

Minute Minute Discount Period Rates

Timed $0.026 $0.013 75% of the peak period

F. Rate Periods

Peak Period: 9:00 a.m. to 8:00* p.m., Monday - Friday Discount Period: 8:00 p.m. to 9:00* a.m., Monday - Friday and

8:00 p.m. Friday to 9:00* a.m., Monday

* Up to, but not including





Original Sheet 15




G. Minute of Use Discount Rate Schedule

1. Residence Usage Service Discount

Total Accumulated Usage Applied

$0.00 through $2.50 0% $2.51 through $5.00 10% $5.01 through $15.00 15% $15.01 through $30.00 30% $30.01 through $60.00 40% $60.01 and over 50%

2. Business Usage Service Discount

Total Accumulated Usage Applied

$0.00 through $20.00 0% $20.01 through $90.00 10% $90.01 through $175.00 20% $175.01 through $375.00 30% $375.01 and over 50%





Original Sheet 16




H. For Payphone - Coin Control Service description, see ILL C.C #3,Section 7.12.

Monthly S&E Rate

Coin Control Service, each line CFCCONT(CLC) $2.69 (in addition to the payphone line service rate)

Service Connection Charges as provided in Section 4 may also apply in addition to rates and charges specified in this Section.

I. For Answering Supervision service description, see ILL C.C #3, Section 7.13.

Monthly Rate

Answer Supervision, each line $2.69

Service Connection Charges as provided in ILL C.C #3, Section 4 may also apply in addition to rates and charges specified in this Section.





Original Sheet 17



2.7.2 Service Connection Charges

For Service Connection Charges descriptions see ILL C.C #3, Section 4.

OCC INC

Service Ordering Charge

Primary, per order Residence CPR $ 13.80 Business CPB 12.98 Complex CCP 30.82 DS1 CDP 82.06 DS3 C3P 85.97

Secondary, per order Residence CRS $ 15.84 Business BSO 26.50 Complex CCS 35.17 DS1 CDS 39.08 DS3 CDS 39.08

Record, per order Residence RRO $ 12.00 Business BRO 15.50 Complex BRO 15.50 DS1 CRD 12.11 DS3 CRD 12.11

Line Connection Charge, per line

Residence RLC $ 20.00 Business BLC 42.00 Complex CLC 37.00 DS1 CDL 195.38 DS3 CD3 234.45








2.7.3 Directory Listings and Directory Service

For Directory Listings and Directory Service descriptions see ILL C.C #3, Section 6.

A. Additional Listings:

Monthly S&E Rate

Additional Listing ADRADLS(CLC) $.87 Alternate Call Listing ADRALST(CLC) .87 Cross Reference Listing ADRCRLS(CLC) .87 Foreign Directory Listing ADRFRGN(CLC) .87 Additional Directory Line ADRELST(CLC) .87

Service Ordering Charges, as provided in ILL C.C #3, Section 4, may apply.

B. Non-Published and Non-Listed Directory Service

Business Residence Monthly Monthly

S&E Rate Rate

Non-Published Directory Service ADRNPUB(CLC) $1.74 $1.74 Non-Listed Directory Service ADRNLST(CLC) $1.74 $1.60 (I)





Original Sheet 19



2.7.3 Directory Listings and Directory Service (Continued)

For Directory Listings and Directory Service descriptions see ILL C.C #3,Section 6.

C. Directory Assistance Service

1. The charge for all direct dialed calls to Directory Assistance is 32¢.

2. Where a customer requests operator assistance to place a call to Directory Assistance, except in the case of a service difficulty, the additional charge will be 32¢ per call.

3. Calls to Directory Assistance from public telephone service or lines of customers who have been certified by a physician or recognized agency as unable to use a directory because of physical handicap are not subject to charge.

D. Directory Assistance Call Completion

1. The following charge is for the automatic completion of a Directory Assistance call after receipt of the requested telephone number.

INC

Directory Assistance Call Completion, per call $ .27

2. Directory Assistance Call Completion charges are not applicable to handicapped customers who are exempt from Directory Assistance charges.





Original Sheet 20



2.7.4 Integrated Services Digital Network (ISDN) Service

A. For Basic Rate Interface (BRI) - Integrated Services Digital Network (ISDN) Service description, see ILL C.C #3, Section 7.2.

Monthly OCC INC S&E Rate

Basic Rate Interface (BRI) - Local Exchange Service 1B+D Configuration IB1 $25.00 PB1VXB1(CNO) $6.42 2B+D Configuration IB2 50.00 PB1VXB2(CNO) 3.04

Basic Rate Interface (BRI) - Centrex 1B+D Configuration IC1 $25.00 PB1VXB1(CCX) $2.14 2B+D Configuration IC2 50.00 PB1VXB2(CCX) 1.44

Circuit Switched Voice, per Bearer (B) Channel ICS 50.00 PAMSUCV(CLC) 2.62

Circuit Switched Data, per Bearer (B) Channel ICS 50.00 PAMSUCW(CLC) 4.33

Circuit Switched Voice/Data, per Bearer (B) Channel IVD 100.00 PAMSUCX(CCX) 5.43

Modem Pooling, per Bearer (B) Channel ICM 100.00 DTGJBBR(CMO) 31.22

Packet Switching, per Data (D) Channel ICP 50.00 PAMSPSD(CLC) 2.09

Packet Switching, per Bearer (B) Channel ICP 50.00 PAMSPSB(CLC) 29.41

Loop Extender, per line --- --- 23.01





Original Sheet 21



2.7.4 Integrated Services Digital Network (ISDN) Service (Continued)

B. For Primary Rate Interface (PRI) - Integrated Services Digital Network (ISDN) Service description, see ILL C.C #3, Section 7.2.


Primary Rate Interface Each 23B+D Configuration 123 $500.00 FCEISBU(CLC) $247.47

Service Rearrangement IPR 75.00 --- ---





Original Sheet 22



2.7.5 Centrex Service

For Centrex Service description, see ILL C.C #3, Section 7.3.

A. Service Establishment Charges


Basic Package, per Group CBP $125.00 --- ---

Enhanced Package, per Group CEP 185.00 --- ---

Enhanced Attendant Features CEA 275.00 --- ---

B. Feature Packages


Basic Package First 100 lines at one location, each line --- --- FCE1CHG(C10) $3.80

Lines in excess of first 100 lines at one location, each line --- --- FCE1CHG(C01) 3.56

Enhanced Package, additional charge, per line --- --- FCE1CHG(CAD) .84

Attendant Basic Package (1) per console CAP $285.00 FAF1FAB(CLC) 74.87

Notes: (1) Requires 3 additional Centrex Access Lines at rates found in ILL C.C #3, Sections 3 and 7. However, no Centrex Basic Package charge is applicable.





Original Sheet 23



2.7.5 Centrex Service (Continued)

C. Centrex Enhanced Attendant Features


Attendant Access To Paging Loudspeaker (1)(2), per Group --- --- FLP1FAB(CAT) $4.85

Attendant Access to Paging Radio (1)(2), per Group --- --- FRP1FAB(CAT) 4.01

Attendant Large Conference, per Group CAC $20.00 FLC1FAB(CAT) 7.58

Attendant Speed Calling, per Group --- --- FCE1NSC(CLC) 1.73

UCD from Queue, per Group With Announcement --- --- FUC1FAB(CWA) 3.98 Without Announcement --- --- FUC1FAB(CWO) 1.33

Virtual Facility Groups – Attendant Control, per Group CVF 20.00 FAO1FAB(CAT) 1.65

Wild Card Key, per Group --- --- FAF1WCK(CLC) 1.27

Notes: (1) Requires an additional Centrex Access Line for each customer-provided system accessed. However, no Centrex Basic Package, Usage, or Subscriber Line Charge is applicable.

(2) Requires Customer-Provided Equipment.





Original Sheet 24




D. Centrex Basic Business Set Service


Basic Business Set, per line --- --- FBS1FAB(CLC) $1.75

E. Centrex Enhanced Business Set Features


Centrex Enhance Business Set Features, per line

Additional Software Numbers First 2 Numbers --- --- FNS1MAB(C1T) $0.00 Additional Numbers, each --- --- FNS1MAB(CAD) 1.69

Group Intercom --- --- FGI1FAB(CLC) .84





Original Sheet 25




F. Centrex Enhanced Features and Packages


Centrex Enhanced Features and Packages, per Group

Access To Paging – Loudspeaker (1)(2) --- --- FLP1FAB(CGP) $4.85

Access To Paging-Radio (1)(2) --- --- FRP1FAB(CGP) 4.01

Automatic Route Selection (ARS) Package CAR $20.00 FAR1FAB(CLC) 8.44

Code Call Access (1)(2) CCC 75.00 FCC1FAB(CLC) 8.44

Dictation Access and Control (1)(2) CDA 75.00 FDA1FAB(CDA) 8.44

Meet-Me-Conference CMM 200.00 FMM1FAB(CLC) 7.53

Music On Hold --- --- FAI1FAB(CLC) 4.70

Uniform Call Distribution CCD 100.00 FUC1FAB(CLC) 13.27

Virtual Facility Groups- WATS Access CVW 20.00 FAO1FAB(CGP) 1.65

Notes: (1) Requires an additional Centrex Access Line for each customer-provided system accessed. However, no Centrex Basic Package, Usage, or Subscriber Line Charge is applicable.

(2) Requires Customer-Provided Equipment.





Original Sheet 26




F. Centrex Enhanced Features and Packages (Continued)


Centrex Enhanced Features and Packages, per Line, per Trunk, or per Group Equipped

Automatic Call Distribution (1)(2) 8-13 Agents, per Agent --- --- FCE1SAD(C13) $21.95

14-19 Agents, per Agent --- --- FCE1SAD(C19) 16.41

20 and Over Agents, per Agent --- --- FCE1SAD(C20) 16.88

Call Waiting/Cancel Call Waiting, per Line Equipped --- --- FWT1FAB(CLC) 1.69

Centrex Service Rearrangement (CSR), per Group, per Line Equipped CSR $300.00 FDC1FAB(CLC) 1.69

Demand Polling, per occasion CRP 6.54 --- ---

Electronic Directory Service per Line Equipped (1)(2) --- --- FCE1DIR(CLC) .23

Multi-Ring Service, per Line Equipped --- --- FNA1FAB(CLC) 4.22

Notes: (1) Requires Customer-Provided Equipment.

(2) Depending on customer application, certain configurations may require additional network features.





Original Sheet 27




F. Centrex Enhanced Features and Packages (Continued)


Centrex Enhanced Features and Packages, per Line, per Trunk, or per Group Equipped

Station Message Detail Recording (SMDR)

SMDR Polling and Collection, per Group, per Line Equipped CDR $250.00 FSI1FAB(CPO) $ .70

SMDR Data Only per Line Equipped --- --- FSI1FAB(CDA) .25

Tie Trunk Access, per Trunk Equipped CTT 20.00 FAF1TAC(CLC) 16.88

Digital Centrex Call Forwarding- Remote Activation (CFRA), per Line --- --- FCG1FAB(CLC) 1.46

Direct Inward System Access (DISA), per customer Group, per Line DSA 50.00 FDA1FAB(CIS) .34





Original Sheet 28




G. Centrex SMDI


Centrex SMDI

Centrex SMDI Interface, per group CDI $500.00 FSM1FAB(CLC) $144.36

Message Lamp, per line --- --- FST1FAB(CVI) .82

Stutter Dial Tone, per line --- --- FST1FAB(CST) .30

Uniform Message Access, per group --- --- FCEVFMI(CCO) 29.54

H. Software Change Charge

Software Change Charges are applicable to each Centrex line where features are changed, added, or deleted subsequent to initial installation. The charge will apply to each request for changes in addition to a Service Order Charge.

OCC INC Software Change Charge per line, per occasion CLS $6.54





Original Sheet 29




I. Centrex Transport Facilities

1. The rate for Centrex Network Access associated with Centrex Transport Facilities is specified in Section 3.

2. The monthly rates for Centrex Transport Facilities are shown below:

Monthly S&E Rate

Dixon, Galesburg, or Galesburg PB1VXFR(CC9) $11.53

J. Subscriber Line Charge Adjustment

The Centrex Access Line is subject to a Subscriber Line Charge as filed in the NECA Access Tariff FCC # 5. The Subscriber Line Charge will be adjusted to reflect the trunk equivalency table shown in ILL C.C #3, Section 7.3.6.J.2.








2.7.6 Custom Calling Services

For Custom Calling Services description, see ILL C.C #3, Section 9.

A. The following rates and charges apply in addition to the established rates and charges for the service with which these features are associated.

1. Custom Calling I Service, each feature, per line equipped:


S&E Rate Rate

Custom Calling I Service Call Forwarding Options

Call Forwarding-All Calls Regular Rate FCF1FLC(CLC) $.94 $.86 (I)

Enhanced Call Forwarding I Regular Rate FCD1FLC(CLC) 1.04 .94 (I)

Enhanced Call Forwarding II Regular Rate FCB1FCC(CLC) 1.13 1.03 (I)

Call Forwarding-Remote Activation Regular Rate FCG1FLC(CLC) 1.83 1.74 (I)

Custom Calling I Service

Call Waiting Regular Rate FCW1FLC(CLC) 1.47 1.38 (I)





Original Sheet 31



2.7.6 Custom Calling Services (Continued)

A. The following rates and charges… (Continued)

1. Custom Calling I Service, each feature, per line equipped: (Continued)


S&E Rate Rate

Call Within Regular Rate FRT1FLC(CLC) $.37 $.28 Discount Rate FRT1FLC(CDS) .18 ---

Hot Line Regular Rate FHL1MLC(CHL) .92 --- Discount Rate FHL1MLC(CHD) .74 ---

Multi-Ring FNA1FLC(CLC) 1.84 1.84

Speed Calling-8 Regular Rate FS81FLC(CLC) 1.25 .71 Discount Rate FS81FLC(CDS) 1.06 ---

Speed Calling-30 Regular Rate FS31FLC(CLC) 3.56 2.85 Discount Rate FS31FLC(CDS) 2.21 ---

Three Way Calling Regular Rate F3W1FLC(CLC) 1.13 .71 Discount Rate F3W1FLC(CDS) .94 ---

Warm Line Regular Rate FHL1MLC(CWL) 1.10 .74 Discount Rate FHL1MLC(CDS) .92 ----





Original Sheet 32





2. Custom Calling I Service feature package rates, per line equipped - residence only:


S&E Rate Rate

Premium Pak (Call Forwarding-All Calls*, Call Waiting, Speed Calling-8, Three Way Calling) FPK1FLC(CPM) --- 2.02

*Customers may substitute Enhanced Call Forwarding I or II for Call Forwarding-All Calls (CFX) feature. S&E code FCD1FLC(PKG) indicates substitution of Enhanced Call Forwarding I and S&E code FCD1FLC(CFA) indicates substitution of Enhanced Call Forwarding II.





Original Sheet 33





2. Custom Calling I Service feature package rates, per line equipped - residence only: (Continued)


S&E Rate Rate

Custom Calling Pak 1 (In-Touch) (Return Call, Call Waiting, Three Way Calling) FPK1FLC(C1) --- 1.84 Add Enhanced Call Forwarding II --- 1.84

Custom Calling Pak 2 (In-Touch Plus) (Return Call, Caller ID or Caller ID with Name Call Forwarding-All Calls*, Call Waiting, Three Way Calling) With Caller ID FPK1FLC(C2) --- 3.31 With Caller ID with Name FPK1FLC(C2N) --- 3.86

Custom Calling Pak 3 (Call Forwarding-All Calls* Call Waiting, Repeat Dialing, Three Way Calling) FPK1FLC(C3) --- 2.39






Original Sheet 34


2.7. RATES AND CHARGES (Continued)





S&E Rate Rate

Custom Calling Pak 4 (Caller ID or Caller ID with Name, Call Forwarding-All Calls*, Call Waiting, Repeat Dialing, Speed Call-8, Three Way Calling) With Caller ID FPK1FLC(C4) --- $3.68 With Caller ID with Name FPK1FLC(C4N) --- 4.23

Custom Calling Pak 5 (Return Call, Caller ID or Caller ID with Name, Call Forwarding-All Calls*, Call Waiting, Speed Call-8, Three Way Calling) With Caller ID FPK1FLC(C5) --- 3.68 With Caller ID with Name FPK1FLC(C5N) --- 4.23






Original Sheet 35



2.7.6 Custom Calling Service (Continued)




S&E Rate Rate

Custom Calling Pak 6 (Return Call, Caller ID or Caller ID with Name, Call Forwarding-All Calls*, Call Waiting, Repeat Dialing, Speed Call-8, Three Way Calling) With Caller ID FPK1FLC(C6) --- $4.32 With Caller ID with Name FPK1FLC(C6N) --- 4.87


3. Custom Calling II Service features, per line equipped:


S&E Rate Rate

Custom Calling II Service

Return Call Regular rate FTB1FCC(CLC) $1.25 $.91 Discount rate FTB1FCC(CDS) 1.08 ---










3. Custom Calling II Service features, per line equipped: (Continued)


S&E Rate Rate

Caller ID, per line equipped Regular rate FTE1FCC(CLC) $3.04 $2.12 (I) Discount rate FTE1FCC(CDS) 2.66 --- (I)

Caller ID Blocking, per call --- No Charge No Charge

Caller ID with Name Regular rate FTK1FCC(CLC) 6.44 5.34 (I) Discount rate FTK1FCC(CDS) 5.79 --- (I)

Selective Call Rejection FTH1FCC(CLC) 1.84 1.84

Call Trace, per successful trace --- 1.47 1.47

Selective Call Ring FTF1FCC(CLC) 1.90 1.90

Selective Call Forward Regular Rate FTG1FCC(CLC) 1.88 1.88 Discount Rate* FTG1FCC(CDS) 1.13 1.13

Repeat Dialing Regular Rate FTA1FCC(CLC) 1.38 1.01 Discount Rate FTA1FCC(CDS) 1.20 ---

*A customer qualifies for the discount rate if presently subscribing to other Call Forwarding options





Original Sheet 37





4. Custom Calling II Service feature packages, per line equipped:


S&E Rate Rate

Advantage Plus (Call Waiting, Return Call, Caller ID with Name, Call Waiting ID) Enhanced Call Forwarding II) FPKADVN(CLC) $5.56 $4.28 Without Enhanced Call Forwarding II 5.56 4.28

Call Manager Plus with Name (Call Waiting, Three-way Calling, Call Forward, Return Call, Repeat Dialing, Caller ID with Name, Call Waiting ID Enhanced Call Forwarding II) FPKCMPN(CLC) 6.84 5.56 Without Enhanced Call Forwarding II 6.84 5.56

Call Manager Plus Visual (Call Waiting, Three-way Calling, Call Forward, Return Call, Repeat Dialing, Caller ID with Name, Call Waiting Options, Selective Call Rejection, Enhanced Call Forwarding II) FPKCMPV(CLC) 9.41 7.70 Without Call Forward 9.41 7.70





Original Sheet 38





5. The following feature rates apply on a per attempt basis:

Business Residence Per Attempt Per Attempt

S&E Rate Rate

Repeat Dialing --- $0.32 $0.32

Return Call --- 0.32 0.32

Three Way Calling --- 0.29 0.29

2.7.7 Remote Call Forwarding Service

For Remote Call Forwarding Service description, see Section 9.2.

Monthly S&E Rate

Remote Call Forwarding Service per telephone number arranged for RCF FCF1MLC(CLC) $5.76

Each additional transmission path, per telephone number arranged FCG1FLC(CAD) 4.12





Original Sheet 39



2.7.8 Long Distance Telecommunications Service

For Long Distance Telecommunications Service description, see ILL C.C #3, Section 7.4.

A. Two-Point Service - Dial Station-to-Station - Market Service Area 4

1. Initial Period and Additional Minute Rates *

Airline Miles Initial Minute Rates To and

From Including Day Evening Night

0 10 $ .099 $ .070 $ .056 11 16 .116 .080 .064 17 22 .150 .102 .081 23 28 .176 .120 .096 29 40 .202 .138 .110 41 and over .265 .178 .140

Airline Miles Additional Minute Rates To and


0 10 $ .056 $ .042 $ .033 11 16 .072 .055 .043 17 22 .101 .076 .062 23 28 .127 .096 .078 29 40 .142 .106 .086 41 and over .167 .125 .102

* For application of initial periods and additional minutes, refer to ILL C.C #3, Section 2.7.8.2 following.





Original Sheet 40



2.7.8 Long Distance Telecommunications Service (Continued)

A. Two-Point Service - Dial Station-to-Station - Market Service Area 4 (Continued)

2. Application Periods

8:00 A.M.MON TUES WED THURS FRI SAT SUN

TO *5:00 P.M. DAY RATE PERIOD

FULL RATE NIGHT RATE

5:00 P.M. TO

*11:00 P.M EVENING RATE PERIOD EVE

RATE

11:00 P.M. TO

*8:00 A.M. NIGHT RATE PERIOD

*Up to but not including.





Original Sheet 41




B. Two-Point Service - Dial Station-to-Station – Market Service Area 6

1. Initial Period and Additional Minute Rates

Peak PeriodAirline Miles Each

To and Initial AdditionalFrom Including Minute Minute

0 10 $.063 $.03411 16 .097 .05017 40 .135 .07741 and over .224 .141


Mon Tues Wed Thur Fri Sat Sun9:00 A.M.

TO *11:00 A.M.

2:00 P.M. TO

*8:00 P.M.

Full Rate Period Off Peak Period

8:00 A.M. TO

*9:00 A.M. 11:00 A.M.

TO *2:00 P.M. 8:00 P.M.

TO *9:00 P.M.

Shoulder Peak Period 10% Discount

40% Discount

9:00 P.M. TO

*8:00 A.M.

Off Peak Period 40% Discount

* Up to but not including.





Original Sheet 42




C. Two-Point Service - Dial Station-to-Station - Market Service Area 15


Peak PeriodAirline Miles Each

To and Initial AdditionalFrom Including Minute Minute

0 10 $.063 $.03411 16 .097 .05017 40 .135 .07741 and over .224 .141



TO *11:00 A.M.

2:00 P.M. TO

*8:00 P.M.


8:00 A.M. TO

*9:00 A.M. 11:00 A.M.

TO *2:00 P.M. 8:00 P.M.

TO *9:00 P.M.

Shoulder Peak Period 10% Discount

40% Discount

9:00 P.M. TO

*8:00 A.M.

Off Peak Period 40% Discount

*Up to but not including.





Original Sheet 43




D. Two Point Service - Dial Station-to-Station - Market Service Area 17




0 10 $ .099 $ .070 $ .056 11 16 .116 .080 .064 17 22 .150 .102 .081 23 28 .176 .120 .096 29 40 .202 .138 .110 41 and over .265 .178 .140



0 10 $ .056 $ .042 $ .033 11 16 .072 .055 .043 17 22 .101 .076 .062 23 28 .127 .096 .078 29 40 .142 .106 .086 41 and over .167 .125 .102

* For application of initial periods and additional minutes, refer to ILL C.C #3, Section 2.7.8.D.2 following.





Original Sheet 44




D. Two-Point Service - Dial Station-to-Station - Market Service Area 17 (Continued)


8:00 A.M.MON TUES WED THURS FRI SAT SUN

TO *5:00 P.M. DAY RATE PERIOD

FULL RATE NIGHT RATE

5:00 P.M. TO

*11:00 P.M EVENING RATE PERIOD EVE

RATE

11:00 P.M. TO

*8:00 A.M. NIGHT RATE PERIOD






Original Sheet 45




E. Two-Point Service – Operator Station-to-Station – Market Service Areas 4, 6, 15, and 17




0 10 $.05715 $.04906 $.03235 11 16 .08743 .07352 .04858 17 40 .12206 .10112 .06732 41 and over .14953 .12224 .10990



0 10 $.02978 $.02666 $.01810 11 16 .04366 .03902 .02666 17 40 .06725 .06033 .04052 41 and over .12271 .11059 .07451

* For application of initial periods and additional minutes, refer to ILL C.C #3, Section 2.7.8.E.2 following.





Original Sheet 46




E. Two-Point Service – Operator Station-to-Station – Market Service Areas 4, 6, 15 and 17 (Continued)



TO *11:00 A.M.

2:00 P.M. TO

*8:00 P.M.


8:00 A.M. TO

*9:00 A.M. 11:00 A.M.

TO *2:00 P.M. 8:00 P.M.

TO *9:00 P.M.

Shoulder Peak Period

9:00 P.M. TO

*8:00 A.M. Off Peak Period






Original Sheet 47




E. Two-Point Service – Operator Station-to-Station – Market Service Areas 4, 6, 15 and 17 (Continued)

3. Surcharges

INC

Customer Dialed Station No Charge

Customer Dialed Calling Card Station $0.37

Operator Assisted Station - Sent paid $0.72 - Collect 0.71 - Calling Card 0.44 - Third Number 1.24 - Person-to-Person 1.84





Original Sheet 48




F. Rates Applicable for Hearing or Speech-Impaired Persons

1. Messages placed during the Peak and Shoulder Peak and/or the Day rate period will be charged at a 25% reduction from the Peak and/or Day period rate.

2. Messages placed during the Off-Peak and/or Evening and Night rate period will be charged at a 40% reduction from the Peak and/or Day period rate.

2.7.9 Local Toll Service

For Local Toll Service description, see ILL C.C.# 3, Section 7.4.5.

A. Operator Surcharges

Surcharges associated with operator handled Intra-MSA toll traffic is as specified in Section 2.7.8.E.

B. Rates

Time Frame Rate Per Minute

24-Hours/Day, 7 Days/Week $ .039/Minute

Local Toll Service will not be provided to new customers on and after May 3, 1999. Customers of record on May 2, 1999 may continue their service at their present location. In the event this service is disconnected for any reason, Local Toll Service will not be reestablished.





Original Sheet 49



2.7.10 Business Local Toll Service

For Business Local Toll Service description, see Section ILL C.C.# 3, Section 7.4.6.

Rates

Monthly Minimum Full Minute Rates * Commitment Level Non-Term One-Year Two-Years

$ 0.00 $ .054 $ .052 $ .049 50.00 .052 .050 .046

200.00 .050 .047 .043 750.00 .046 .044 .039

Time Frame: 24-Hours/Day, 7 Days/Week

* Note: The above full minute rates bill in first 18-second minimum and additional 6-second increments.

Business Local Toll Service will not be provided to new customers on and after May 3, 1999. Customers of record on May 2, 1999 may continue their service at their present location. In the event this service is disconnected for any reason, Business Local Toll Service will not be reestablished.




Gallatin River Communications L.L.C. ILL. C.C.# 4 d/b/a CenturyLink GRC (T) Section 2




2.7.11 Wide Area Telecommunications Service (WATS) - GRANDFATHERED (1)

For Wide Area Telecommunications Service (WATS) description, see Gallatin River Communications L.L.C. Local Terms of Service, Section 7.5.

A. Monthly Access Line Charge

Monthly Rate

Outward WATS $21.91 Toll Free Code (TFC) Service 21.91

B. Monthly Usage Charge - The monthly usage rates for all Market Service Areas are as

follows:

Outward WATS Toll Free Code (TFC) Service

Outward TFC Hours WATS Hours Service

.1-15 $5.44 .1-25 $9.50 15.1-40 5.03 25.1-50 8.60 40.1-80 4.51 50.1-100 7.40

80.1-140 4.19 100.1-200 7.00 Over 140 4.19 Over 200 6.50

(1) Effective June 1, 2020 Wide Area Telecommunications Services are grandfathered. Availability to current customers is limited to circuits in service at existing locations.

(C)

(T) (T)

(D)

(D) (D)

(N) (N)

Issued: May 21, 2020 Effective: June 1, 2020 Issued by: Chantel Bosworth

Director, Government Operations Baton Rouge, LA

IL2020-06






2.7.12 Telegraph Service - GRANDFATHERED (1)

For Telegraph Service description, see Gallatin River Communications L.L.C. Local Terms of Service, Section 16.

Monthly INC Rate

Channel Termination, per point of termination Two-Wire --- $13.53 (Interexchange S&E) Four-Wire --- 36.40 (Interexchange S&E)

Channel Mileage, Fixed Rate --- 9.33 (Interexchange S&E) Per Mile --- 2.28 (Interexchange S&E)

Optional Features and Functions

Telegraph Bridging (available with TGC, TG1, and TG2) Two-Wire and Four-Wire, per port --- 4.67 (Interexchange S&E)

(1) Effective June 1, 2020 Telegraph Service is grandfathered. Availability to current customers is limited to circuits in service at existing locations.

(C)

(T) (T)

(D)

(D)

(D)

(D)

(D)

(D) (D)

(N) (N)



IL2020-06






2.7.13 Voice Grade Service - GRANDFATHERED (1)

For Voice Grade Service description, see Gallatin River Communications L.L.C. Local Terms of Service, Section 16.

Monthly INC Rate

Channel Termination, per point of termination Two-Wire --- 16.39

Four-Wire --- 36.45

Channel Mileage Fixed Rate --- 9.35

Per Mile --- 2.33


Bridging:

Voice Bridging, per port --- $4.39 4.39

Data Bridging, per port --- 4.39 4.39

Split Band Bridging, per port --- 4.39

4.39

(1) Effective June 1, 2020 Voice Grade Service is grandfathered. Availability to current customers is limited to circuits in service at existing locations.

(C)

(T) (T)

(D)

(D)

(D)

(D)

(D)

(D)

(D)

(N) (N)



IL2020-06






2.7.13 Voice Grade Service - GRANDFATHERED (Continued) (1)

Monthly INC Rate


Conditioning $56.00 4.39

Improved Attenuation 56.00 11.40

Improved Envelope Delay Distortion VIE 56.00 35.09

Improved Return Loss, per point of termination Two-Wire 56.00 ICB Four-Wire 56.00 8.77

DA Type Conditioning, per point of termination 56.00 4.39

Clear Channel Conditioning Two-Wire 176.00 --- Four-Wire 264.00 ---

(1) Effective June 1, 2020 Voice Grade Service is grandfathered. Availability to current customers is limited to circuits in service at existing locations.

(C)

(D)

(D) (D)

(D)

(D)

(D) (D)

(D)

(D)

(D) (D)

(N) (N)



IL2020-06






2.7.14 Program Audio Service - GRANDFATHERED (1)

For Program Audio Service description, see Gallatin River Communications L.L.C. Local Terms of Service, Section 16.

Monthly INC Rate

Channel Termination, per point of termination

200 – 3,500 Hz Channels --- $10.53

100 – 5,000 Hz Channels --- 30.70

50 – 8,000 Hz Channels --- 32.46

50 – 15,000 Hz Channels - --- 32.46

Channel Mileage

200 – 3,500 Hz Channels Fixed --- $8.77 Per Mile --- 2.19

100 – 5,000 Hz Channels Fixed --- 17.54 Per Mile --- 4.39



(1) Effective June 1, 2020 Program Audio Service is grandfathered. Availability to current customers is limited to circuits in service at existing locations.

(C)

(T) (T)

(D)

(D)

(D)

(N) (N)



IL2020-06






2.7.15 Digital Data Service - GRANDFATHERED (1)

For Digital Data Service description, see Gallatin River Communications L.L.C. Local Terms of Service,, Section 7.6.

Monthly INC Rate

Channel Termination, per point of termination

Low Speed (2.4, 4.8, 9.6, 16.2, 38.4 Kbps) --- $62.00

62.00

High Speed (56.0, 64.0 Kbps) --- 62.00

Channel Mileage

Low Speed (2.4, 4.8, 9.6, 16.2, 38.4 Kbps) Fixed (CMT) --- $8.30

Per Mile (CMF) --- 2.09

High Speed (56.0, 64.0 Kbps) Fixed (CMT) --- 8.30 Per Mile (CMF) --- 2.09

(1) Effective June 1, 2020 Digital Data Service is grandfathered. Availability to current customers is limited to circuits in service at existing locations.

(C)

(T) (T)

(D)

(D)

(D)

(N) (N)



IL2020-06






2.7.15 Digital Data Service - GRANDFATHERED (Continued) (1)

For Digital Data Service description, see Gallatin River Communications L.L.C. Local Terms of Service, Section 7.6.

Monthly INC Rate


Bridging (available with all DA packages), per port --- $4.13

Secondary Channel 56.0 Kbps ICB 6.20

2.7.16 Extension and PBX Mileage Channels

For Extension and PBX Mileage Channels description, see Gallatin River Communications L.L.C. Local Terms of Service, Section 1.

Monthly INC Rate

Channel Termination per point of termination --- $12.59

Channel Mileage Fixed --- 9.32

Per Mile --- 2.33

(1) Effective June 1, 2020 Digital Data Service is grandfathered. Availability to current customers is limited to circuits in service at existing locations.

(C)

(T) (T)

(D)

(D)

(D)

(N) (N)



IL2020-06



Original Sheet 57



2.7.17 High Capacity Digital Service

For High Capacity Digital Service description, see ILL C.C.# 3, Section 7.1.

A. Rates for DS1 High Capacity Digital Service Non Protected:


Channel Termination, per point of termination D1N $250.00 PB1HXFD(CNO) $223.51 (Interexchange S&E) PDVHCAD(CNP)

Channel Mileage Facility, per circuit, per mile --- --- PB2HXE7(CLC) 14.87 (Interexchange S&E) PDVHCMP(CNP)

Channel Mileage Termination, per termination --- --- PB2HXFD(CLC) 61.23 (Interexchange S&E) PDVHCFP(CNP)

Interface Connection --- --- PB1HXFD(CCN) 43.86 (Interexchange S&E) ATCDACS





Original Sheet 58



2.7.17 High Capacity Digital Service (Continued)

B. Rates for DS1 High Capacity Digital Service Protected:


Channel Termination, per point of termination D1P $1,000.00 PB1HXFD(CPR) $256.62

Channel Mileage Facility, per circuit, per mile --- --- PB2HXE7(CLC) 14.87 (Interexchange S&E) PDVHCMP(CNP)

Channel Mileage Termination, per termination --- --- PB2HXFD(CLC) 61.23 (Interexchange S&E) PDVHCFP(CNP)

Interface Connection --- --- PB1HXFD(CCP) 61.40 (Interexchange S&E) ATCDACS(CPR)





Original Sheet 59




C. Rates for DS3 High Capacity Digital Service:


Channel Termination, per point of termination DS3 $7,000.00 PB1HXFE(CLS) $1,814.78 (Interexchange S&E) PDVH3HY(CLS)

Channel Mileage Facility, per circuit, per mile --- --- PB2DXMR(CCT) 90.74 (Interexchange S&E) PDVHCMP(CST)

Channel Mileage Termination, per termination --- --- PB2HXFE(CLS) 412.45 (Interexchange S&E) PDVHCFP(C3S)

Interface Connection --- --- PB1HXFE(CCD) 438.60 (Interexchange S&E) ATCDACS(CS3)





Original Sheet 60




D. Rates for Optional Features and Functions:


Central Office Multiplexing DS3 to DS1, per arrangement --- --- PB3HXMB(CLS) $511.44 (Interexchange S&E) DTE7MI3(CST)

Central Office Multiplexing DS1 to Voice/Data, per arrangement --- --- PB3HXMH(CLC) 197.37 (Interexchange S&E) PDVHCMH(CST)





Original Sheet 61



2.7.18 Foreign Exchange Service

For Foreign Exchange Service description, see ILL C.C.# 3, Section 8.

A. Unbundled Switch Port and Local Usage Charges

Monthly S&E Suffix* Rate

Unbundled Switch Port, per port CPT $2.80

* The suffix is appended to the applicable Foreign Exchange Service S&E code as shown in Section 3.

B. Channel Termination and Channel Mileage rates are as specified in ILL C.C.# 3, Section 7 and Section 1.





Original Sheet 62



2.7.19 Digital Access Service (DAS)

For Digital Access Service description, see ILL C.C.# 3, Section 10.7.

A. Digital Trunk Interface (no line side capabilities required on the high capacity facility), per trunk


Two-way, without DID DTI $10.00 TSN2LCI(CNA) $6.60

One-way DID DTI 10.00 TSRTLCI(CLC) 10.72

One-way DOD DTI 10.00 TSNBLCI(CLC) 6.60

Two-way DIOD DTI 10.00 TSN2LCI(CAN) 10.72

B. Digital Multiplex Interface (analog trunks or line side capabilities required on the high capacity facility)


One-Way Analog DID Trunk, per trunk DMI $10.00 TSRTLCI(CMU) $21.45

Analog Central Office Trunk (COT) or Line, per COT or line --- --- TSN2LCI(CMU) 12.37





Original Sheet 63



2.7.20 DID and Reserved Number Service

For DID and Reserved Number Service description, see ILL C.C.# 3, Section 10.4.

Monthly S&E Rate

Assigned DID Numbers, per each block of 20 numbers assigned FCETCEF(CLC) $3.00

Reserved Telephone Numbers, per each block of 20 numbers reserved ASBTWNT(CRD) 3.00

2.7.21 Toll Restriction Service

For Toll Restriction Service description, see Section ILL C.C.# 3, 10.10

Monthly S&E Rate

1+DDD Blocking, per line FCE1TLL(CLC) $4.12

Split 1+DDD Blocking, per line FCE1TLL(CSP) 4.12

2.7.22 Memory Number Service (MNS)

For Memory Number Service description, see ILL C.C.# 3, Section 10.11.

OCC INC

Number search and Assignment-Residence NSR $31.00

Number search and Assignment-Business NSB 31.00





Original Sheet 64



2.7.23 Incoming Blocking Service

For Incoming Blocking Service description, see ILL C.C.# 3, Section 10.13.


Per Exchange Access Line Equipped CBS $2.00 FDIC(CCO) $1.65

2.7.24 Sequence Elimination Arrangement

For Sequence Elimination Arrangement service description, see ILL C.C.# 3, Section 11.1.


Sequence Elimination Arrangement, each SEA $10.00 FSBTRLC(CLC) $4.12

2.7.25 Special Reverse Charge Toll (Enterprise) Service

For Special Reverse Charge Toll (Enterprise) Service description, see ILL C.C.# 3, Section 14.1.

Monthly S&E Rate

Enterprise Service - for each exchange selected ADRSRTL(CLC) $4.00





Original Sheet 65



2.7.26 Simplified Message Desk Interface (SMDI)

For Simplified Message Desk Interface Service description, see ILL C.C.# 3, Section 10.16


SMDI Interface, per group SMD $500.00 FCEVFMI(CSM) $147.72

Message Lamp, per line --- --- FST1FAB(CVI) .82

Stutter Dial Tone, per line --- --- FST1FAB(CST) .30

Uniform Message Access, per group --- --- FCEVFMI(CNC) 29.54

2.7.27 Data Conditioning of Exchange Access Lines

For Data Conditioning of Exchange Access Lines service description, see ILL C.C.# 3, Section 10.12.


Per Exchange Access Line Conditioned DCL $130.00 AAADACD(CCD) $2.97





Original Sheet 66



2.7.28 Fractional DS1 Service *

For Fractional DS1 Service description, see ILL C.C.# 3, Section 7.1


Channel Termination, Per point of termination

128.0 Kbps (Fractional DS1) --- --- PBVHCAD(CA2) $111.75

256.0 Kbps (Fractional DS1) --- --- PBVHCAD(CA4) 124.17

384.0 Kbps (Fractional DS1) --- --- PBVHCAD(CA6) 144.87

Termination Termination (Per Month,

S&E (Per Month) S&E Per Mile)

Channel Mileage

128.0 Kbps PDVHCFP(CFA) $28.57 PDVHCMP(CFA) $7.43

256.0 Kbps PDVHCFP(CFA) 28.57 PDVHCMP(CFA) 7.43

384.0 Kbps PDVHCFP(CFA) 28.57 PDVHCMP(CFA) 7.43

* Service Connection Charges, as provided in ILL C.C.# 3, Section 4 and Initial Nonrecurring Charges as provided in Section 7.1.4, apply in addition to the rates specified in this Section.



general customer services tariff gallatin river communications l.l.c. ill. c.c.# 4 … ·...

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