General Assembly 10.11.10 For the Creation, Structure, Functions and Activity of the PIB

Cesar Pinto – Director – membership@thepib.org

UK - Chapter

Agenda

- Overview PIB:- Mission, Vision, Purpose.

- PIB Services/Activities: - What will the PIB do, how and when?

- Operational Topics - How will the PIB be constituted, funding options

Agenda

Overview

Promoting Operational Excellence In British Enterprise

UK - Chapter

Members

Appetite for process improvement is strong in organizations of all sizes, across all industry sectors, all over the world.

Companies want to get better at doing things, do it cheaper and do it faster, and diverse methodologies have emerged to satisfy those requirements; Lean, Six Sigma, CMMI, ITIL and others have gained much momentum.

Executive Summary

Executive Summary

Process improvement consultants work to promote and champion operational/process improvement, they conduct business transformation, operational excellence (strategic) programs, which result on radical changes in the way companies operate. Value is realized by clients in this way.

However the biggest challenge companies report today is lack of adoption and compliance. After the consultant leaves compliance drops significantly.

As a result, confidence in the discipline has started to erode. Gartner reports that professional services revenues in process improvement have reduced significantly.

Executive Summary

Experts agree that the next stage to promote adoption in process improvement is ensuring alignment between; people, systems, processes and tracking performance indicators (keeping those processes related to the company strategy)

However, when traditional IT service providers (systems integrators) start to work with business leaders to attempt to align and respond to their ever business requirements, they respond by providing rigid enterprise applications which are built to last, not to change.

Executive Summary

We are Here

Sweet Spot

This has led to the emergence of a new type of technology called “BPMS” (business process management suites) which is designed to meet the requirements of the various business process improvement (BPI) methodologies. It comprises software tools that allow for fast development of applications based on processes that can be configured –and changed- by business people, with little involvement from IT

Executive Summary

The concept is attractive and the (tier 1, tier 2) market is already showing significant interest on it, however, the discipline is currently driven mostly by vendors and large system integrators. There are at least 300 different pure play software vendors and thousands of Process Improvement freelance practitioners in this industry. However most BPM practitioners are trained by the larger vendors and have a distinct IT background.

Executive Summary

This is why, paradoxically, most BPI projects in tier 1 organizations, remain long, expensive and relatively unknown to business leaders. (since the market incentives are aligned similarly to those of traditional enterprise applications, the sales cycle is mostly IT led, and professional services firms acting as partners are motivated to longer engagements to maximize their revenues) consequently the discipline hasn’t been fully adopted yet, and the benefits are slipping though.

Executive Summary

The challenge remainsBPM is today wrongly considered an IT discipline and

continues to be –in most enterprises- the responsibility of the CIO.

Most remarkably, BPM remains largely unknown to process improvement consultants, academics and business leaders. The very same people that can fully take advantage of this approach.

Executive Summary

The Opportunity

The PIB mission is: To increase the competitiveness of British enterprise today by

promoting methodologies and technologies that can drastically increase it’s productivity

Promoting operational excellence and contributing to the advancement of BPI disciplines

Serve as a point of collaboration and promoting synergies between different “process improvement” stakeholders in the market.

Create an industry body able to bypass traditional business enablers (analyst firms, IT led marketing events, etc)

The Process Improvement Board (PIB)

The Process Improvement Board (PIB)

The Process Improvement Board is a not-for-profit, advisory entity

Vision UK Chapter:Help British Enterprise to increase their levels of operational

excellence and business agility, reducing costs and increasing efficiency. The PIB achieves this by promoting the mainstream adoption of proven “business process improvement” methodologies and new technologies.

PIB: structure

Membership to the PIB is exclusive, free of charge and by invitation only.

Academic Leaders: Top universities & executive MBAs programs and their heads of faculties

Business leaders: individuals with a notorious profile in their fields, with a keen interest in process improvement.

Process Improvement Experts: Senior Level Practitioners in business disciplines pointing towards process improvement (Director level in consultancies focusing in Six Sigma, Lean & BPM) etc.

Government/Industry/Media/Press Representatives: complementary technologies working together.

Technology Leaders: complementary technologies working together.

PIB: internal structure

The PIB offers various benefits to its members beyond just promoting their thought leadership (and their organizations).

Openly Collaborative by nature Institutionalized and transparent model.

Conflicting interests to be kept to a minimal between members, in order to avoid noise & opposing messages.

Access to peer networking & best practices Active in Business Communities, attendance to

events: Gartner, OVUM (Datamonitor/Butler), Forrester, Thinklondon, IQPC, BCS, IoD, etc.

PIB: channel & launch date

The PIB has a website promoting its members and linking to news and content (thepib.org)

The PIB will also conduct events and regular meetings for it’s members (once a quarter).

The launch date for the PIB website, corporate image and agenda is scheduled for January 2011.

PIB: Business Model

The PIB will be cooperative by nature, depending on its level of adoption, the PIB may certify partners, or conduct training , workshops or events, raising revenues to continue to fulfil its purpose.

The UK chapter of the PIB is committed to support local business, so all proceeds from its activity would be dedicated to support the growth of small businesses in the UK.

BPMS: Market Overview

BPM Opportunities

BPM Opportunities

BPM Opportunities

•Large Implementations

•Fixed functionality

•Build to last

•Short Implementations

•Focus in continuous operational

improvement

•Build to change

BPM Opportunities

Membership

UK Chapter – Prospective Business Ambassadors

New members

Invitations are submitted quarterly by the Board of Trustees, to various leaders fitting the PIB’s criteria.

New nominations or applications can be submitted to the PIB review committee via the website.

Conclusions

Conclusions

Business Process Improvement as a discipline is a great opportunity for British Enterprise to improve and innovate.

The PIB’s Mission is to increase quality and competitiveness levels of British enterprise in local and international markets by promoting methodologies and technologies that can drastically increase it’s productivity

The PIB’s main audience is Business Leaders, not IT leaders. The PIB Serves as a point of collaboration promoting its own

thought leadership and encouraging synergies between different “process improvement” stakeholders in the market.

Promoting Operational Excellence In British Enterprise

UK - Chapter

L o n d o n – B a r c e l o n a – A m s t e r d a m - S h a n g h a i

Services/Activities

- Collate members case studies and generate a database for best practices- Professional Services (executive training, methodologies, certifications,

change management) Marketplace- One place for building or recruiting critical BPI skills

- Charitable initiatives (Free BPI support & resource for the third sector)- media worthy activities that provide value, help the needy and

prove the pragmatic nature of BPI.- FOC Academic Training, Partnership with MBA programmes

- Increase awareness of BPI in academic programmes.

Services & Activities Short Term

- Vendor/App Marketplace - Once critical mass is reached, an app or vendor marketplace might

be offered in partnership with leading IT providers/prescriptors.- Events/Activities for awareness of BPI within business leaders

- Participate in the industry's leading events- Advertise in leading business mainstream publications- Present in leading industry quangos & network hubs

- Simplify and promote BPI Methodologies & their best practices- Generate FOC material & promote it in the website- Reinvent the role of the Vendor in BPI programmes offer PIB "Tool

Selection Best Practice Toolkits" in context with succesful BPI case studies (business case first, tool second)

Services & Activities Mid Term

Operations

G

- Legal Structure Organization.- Limited Company Ltd.

- Aimed to attain Charitable Status

- Directors- Advisory Board- Members

Agenda

General Public

D

B

M

- Proposed Funding Options.- Government funding- Patents on Methodologies?- Partners- Training- etc

Agenda

General Assembly 10.11.10 For the Creation, Structure, Functions and Activity of the PIB

Cesar Pinto – Director – membership@thepib.org

UK - Chapter