ge laundry diagnostic modes
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ge_laundry_diagnostic_modesTRANSCRIPT
Appliance Diagnostic Modes Laundry
GE Consumer & Industrial Technical Training
2 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Home LaundryTable of Contents
• Dryer Troubleshooting Charts• WASE4220/WNSE4200 Series (#31-9040)• WPSE4200/WPSE4270 Series (#31-9040)• WSLS/WSLP/WSLM1100 Series (#31-9044)• WPSE7003A Series (#31-9058)• DPSE592 Series (#31-9059)• WHSB9000B/WNSB9100B Series (#31-9086-1)• WPSB9080B/WPSB9120B Series (#31-9086-1)
3 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Home LaundryTable of Contents
• WPRB9220/9250 Series (#31-9095)• DPSB620/650 Series (#31-9096)• WPGT9350 Series (#31-9103)• DPGT750 Series (#31-9104)
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Dryer Troubleshooting Charts
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(SG21)
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(SG21)
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(SG22)
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(SG23)
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(SG23)
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(SG24)
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(SG25)
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(SG25)
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Prodigy Washer
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Prodigy Washer
(SG2)
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Prodigy Field Service Mode
* (Note: turn knob 16 clicks)
(SG10)
* *
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(SG10)
Prodigy Washer
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(SG11)
LED Indicators
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LED Indicators – Error Codes
(SG11)
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LED Indicators – Error Codes
(SG12)
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(SG12)
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WSL Washer
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WSL Washer
(SG6)
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(SG17)
WSL Washer
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WSL Washer
(SG16)
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WSL Washer
(SG14)
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WSL Washer
(SG15)
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WSL Washer
(SG20)
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WSL Washer
(SG20)
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WSL Washer
(SG21)
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(SG20)
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Wizard WasherWPSE7003A
NOTE: Wizard products come with a FULL 10 YEAR WARRANTY
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Wizard Washer
(SG9)
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Wizard Washer
(SG11)
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(SG10)
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Error Codes
(SG10)
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(SG10)
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(SG22)
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(SG22)
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(SG23)
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(SG23)
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(SG24)
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(SG24)
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(SG25)
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(SG25)
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(SG26)
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(SG26)
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Wizard DryerDPSE592
NOTE: Wizard products come with a FULL 10 YEAR WARRANTY
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Wizard Dryer
(SG12)
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Wizard Dryer
(SG14)
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(SG13)
Wizard Electric Dryer
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(SG13)
Wizard Gas Dryer
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Sensor Rods Test Chart
(SG14)
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(SG24)
Wizard Electric Dryer
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(SG24)
Wizard Gas Dryer
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(SG25)
Schematic - Electric
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(SG25)
Schematic - Electric
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(SG28)
Troubleshooting Charts - Electric
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(SG28)
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Schematic - Gas
(SG26)
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(SG26)
Schematic - Gas
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Troubleshooting Charts - Gas
(SG29)
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WHSB9000BWNSB9100BWPSB9080BWPSB9120B
Variable Speed Washer
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Variable Speed Washer
(SG5)
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Variable Speed Washer
(SG5)
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(SG25)
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(SG26)
Variable Speed Washer
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(SG27)
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(SG17)
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(SG24)
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(SG13)
Variable Speed Washer
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(SG13)
Variable Speed Washer
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(SG19)
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Put black lead on CN9 pins 1-4 to read 9VDC
Put red lead on CN9 pin 5 to takevoltage readings
CN10 - motor windings pins 1,2,3 = 6ΩCN10 - tachogenerator pins 4,5 = 197Ω
(SG24)
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Inverter Voltage Chart
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(SG28)
Motor Does Not Operate
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(SG28)
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(SG29)
78 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG29)
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Profile Stainless Steel Washer
WPRB9220/9250
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Profile Stainless Steel Washer
(SG26)
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Profile Stainless Steel Washer
(SG29)
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(SG19)
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(SG35)
SERVICE MODE
Mode Default Display Press STARTModel Display Sr or Jr model selector plug #
Software Version 3 digit software version # E & 2 digit EEProm #EEProm Test EEP reprograms EEProm from flashError Codes see Washer Error Codes table* clears fault log
User Interface All LED's & LCD illuminated toggles checkerboard on LCDWater Temp Test water temperatureLid Switch Test OPn or CLSHot Water Test Hot (turns valve on)Cold Water Test cld (turns valve on)
Low Press Switch Test LOP or LCL fill w/warm until openHigh Press Switch Test HOP or HCL fill w/warm until open
Slow Agit Test AS (agitates at 30 spm)Fast Agit Test AF (agitates at 155 spm)
Pump Test P & tenths of AmpSlow Spin Test SS (150 rpm) display spin RPMFast Spin Test SF (850 rpm) display spin RPMInverter Test SEr cycles pins 3-4/4-3
Accelerometer Test Radial tenths of G's toggle from radial to vertical accel.
Unplug AC, wait 15 seconds reconnect, then press & hold POWER & START buttons to enter diagnostic.To toggle between Service Mode tests, press CUSTOM 2 for forward or CUSTOM 1 to reverse.
During each of the modes, pressing START will change display or function per below.To exit tests press STOP, unplug washer, or wait 30 minutes.
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(SG41)
85 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG47)
J1 - 2 = switched L1 to inverter
For Inverter “Ser” Test –Place meter leads on J2-4 &J2-5 – Meter should read+ or – something more than1V – if not, change MainControl Board.
86 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Profile Stainless Steel DryerDPSB620/650
87 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Profile Stainless Steel Dryer
(SG4)
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(SG31)
SERVICE MODE:
Mode Default Display Press STARTModel Display SrE or SrG or JrE or JrG model selector plug #
Software Version 3 digit software version # E & 2 digit EEProm #EEProm test EEP reprograms EEProm from flashError codes see Dryer Error code table* clears fault log
User Interface All LED's & LCD illuminated toggles checkerboard on LCDInlet Temp Test Int - LO<95, OPn>275 motor/heater activated to increase temp
Outlet Temp Test Out - LO<80, OPn>160 motor/heater activated to increase tempDoor Switch Test CLS or OPnSensor Rods Test R50 (touch rods voltage changes)Drum Motor Test dOF or dOn motor activates
Inner Heater/Gas Valve Test iOn or iOF/GOn or GOF motor/heater or ignitor activatesOuter Heater Test oOn or oOF motor/heater activates
To exit tests either press STOP, unplug dryer, or wait 30 minutes.During each of the modes, pressing START will change display or function per below.
To toggle between Service Mode tests, press CUSTOM 2 for forward or CUSTOM 1 for reverse.Unplug AC, wait 15 seconds reconnect, then press & hold POWER & START buttons to enter diagnostic.
Profile Stainless Steel Dryer
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(SG34)
Profile Stainless Steel Dryer
90 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG25/26)
Profile Stainless Steel Dryer
Electric Model
Gas Model
Electric/Gas Models
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(SG28)
Profile Stainless Steel Dryer
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(SG38)
93 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG38)
94 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG39)
95 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG39)
96 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG40)
97 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Schematic - Electric
(SG42)
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Schematic - Gas
(SG43)
99 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Harmony Washer
WPGT9350
100 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Washer Help Screens
(SG43)
101 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Field Service Mode
(SG38)
To enter Service Mode:
From the Home Screen, press the HELP pad.
Next, press the MY CYCLES and BACK pads simultaneously for 3 seconds.
102 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Self-Diagnostics
(SG39)
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Self-Diagnostics
(SG39)
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Factory Test Mode
2) Press HELP
1) Press POWER Then HOME
(SG40)
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Factory Test Mode
3) Press & Hold for 3 Seconds HELP & START
(SG40)
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Factory Test Mode
(SG40)
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(SG44)
108 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG45)
109 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG46)
110 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG47)
111 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG48)
Pins 1 & 2 has voltage aslong as washer is plugged in.Pins 1 & 3, 1 & 4 only havevoltage after POWER ispressed. (SG25)
112 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Harmony Dryer
DPGT750EC/GC
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Dryer Help Screens
(SG13)
114 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Field Service Mode
(SG35)
To enter Service Mode:From the Home Screen, press the HELP pad.Next, press the MY CYCLES and BACK padssimultaneously for 3 seconds .
115 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Self-Diagnostics
(SG36)
116 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Self-Diagnostics
(SG36)
117 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Factory Test Mode
(SG37)
• Factory Test Mode allows the technician to test dryer components.• To enter Factory Test Mode:
From the Home Screen, press the HELP pad.Next, press the HELP and START/STOP padssimultaneously for3 seconds.
118 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG40)
Troubleshooting Charts
119 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG40)
120 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG41)
121 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG41)
Troubleshooting Charts
122 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05 (SG42)
Troubleshooting Charts
123 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG42)
Troubleshooting Charts
124 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG43)
125 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG44)
Troubleshooting Charts
126 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG45)
Troubleshooting Charts
127 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
(SG46)
Pins 3 & 7 has voltage as long as dryer is plugged in. Pins 3 & 8, 3 & 12 have voltage only after POWER is pressed. (SG22)
128 GE CONFIDENTIAL AND PROPREITARY INFORMATION - NOT FOR PUBLIC DISCLOSURECopyright 2005 General Electric Company2/1/05
Pins 3 & 7 has voltage as long as dryer is plugged in. Pins 3 & 8, 3 & 12 have voltage only after POWER is pressed. (SG22)
(SG47)