gdroadshow overview presentation
TRANSCRIPT
Extremely happy, social media
mavens, HR professionals,
hiring managers, senior
management
Unhappy, disengaged
employee, on their way out
– using Glassdoor to
research other jobs
Who Leaves Reviews with No Employee
Engagement?
Who Leaves Reviews with Employee
Engagement?
Happy Un- Happy
Average
employee
By getting all employees involved you are going to get a real reflection of
what it’s like working at your company on Glassdoor.
Listen: Be Open to Frequent Feedback
• Candidate Interview Process
• New Hires Onboarding Process
• Quarterly All Hands Meetings
• Employee/Manager 1:1s
• Annual Performance Review Process
• Employee Resignation
Respond: Don’t Wait to Get Involved
1. Respond rapidly
2. Welcome ALL feedback
3. Address specific issues
4. Be considerate
5. Promote the positive
Example: CEO of ZillowZillow CEO Spencer Rascoff
responds to reviews
on behalf of the company.
As a result, four candidates in arecent 30-day period
said that reading the
employer response solidified
their decision to accept
the job offer.
Glassdoor OpenCompany Program
Get Your Free Employer Account
Complete the above 5 steps
Earn other Company Transparency Honors on Glassdoor by starting with a Free
Employer Account