Gcc job profile

Download Gcc job profile

Post on 04-Nov-2014

709 views

Category:

Technology

1 download

Embed Size (px)

DESCRIPTION

h

TRANSCRIPT

  • 1. JOB DESCRIPTIONJob TitleOperations ManagerDirect SuperiorRegional Operation ManagerSub-OrdinatesAll catering staff assigned to the projectGENERAL FUNCTIONSOverall Administration of assigned locations to ensure the highest quality ofservices to our clients.Profile Reports to the Regional Operation Manager and to Head Office. Ensures the smooth running of operations. Complies with budget constraints. Ensures the smooth execution of the contracts and comply with the Contractual Obligations. Provides supervision of the ongoing contracts and potential developments for the clients. Sets up management, control and administration procedures. Establishes a daily and monthly report on Operational updates and concerns. Submits monthly financial projections to Head office. Demonstrate interpersonal and communication skills to effectively communicate and interact with coworkers, customers and clients in a courteous and professional manner. Maintains positive and effective working relationships with diverse staff. Organizational and time management skills to effectively manage multiple diverse responsibilities Maintains quality and timeliness of work. Analytical skills to effectively identify research and resolve purchasing, payroll, accounting and other concerns. Initiative to follow up on projects and complete assignments in a timely manner. Ability to effectively communicate department mission, organization, activities and program information resources to internal and external customers. Discretion and ability to maintain confidentiality of information and issues as appropriate, including payroll and personnel information. Ability to create, manage and maintain up-to-date, orderly and accurate filing systems. Closely monitors term and conditions of contracts with clients and ensures that the concerned staff on site is aware of Contractual Obligations.Confidential GCC Documents Page 1

2. JOB DESCRIPTIONJob TitleAdministration ManagerDirect SuperiorOperation ManagerSub-OrdinatesAdministration StaffGENERAL FUNCTIONSResponsible for the overall administration of the project.Profile Applies and follows the contractual obligations, GCCs policies and procedures. Managing all of the administration staff. Assisting the operation Manager with regard to personnel and HR management. Ensuring that the staff under his control are fully familiar with their work, and receive the suitable and necessary training in order to be able to improve the quality of their work Ability to create, manage and maintain up-to-date, orderly, neat and accurate filing systems Follow up the day to-day instruction given by Operation Manager. Co-ordinate with all other administration levels like medical/ identification badge/staff movements for the smooth operations. Ensures that the staff data base is up to date and readily available. Ensures that Document control is prioritized and held confidentially. Works closely with Operations to ensure adequate staffing levels are maintained as per contract and Operational requirements. Plans vacations/Resignations and staff movements as required. Ensures that all required documentation for Payroll processing is sent to HO in a timely manner to avoid delays in payment. Ensures that all Personal Data of staff are updated and records held for easy reference. Ensures all reports are received, checked and dispatched accordingly in a timely manner. Monitors medical compliance, medical renewals and daily medical calls closely.Confidential GCC DocumentsPage 2 3. JOB DESCRIPTIONJob Title QAQC ManagerDirect Superior Operation ManagerSub-Ordinates Quality Supervisors.GENERAL FUNCTIONResponsible for the smooth functioning of Quality Department.Profile Ensures Personal Hygiene standards, uniform code and code of behavioramong all staff. Implies Health and Safety measures including code of Accident prevention. Assists the Operation Manager and Location Manager in planning Strategiesfor service upgrading. Monitors the Sanitation Standards. Ensures quality subjects are sent and the same is briefed to all staff. Sets up calendar for Random Inspections. Monitors the Locations Reports on inspections conducted on a daily basis. Provides all required support to Location Manager on matters related toQuality. Ensures that Location is provided with all reading material required fortraining, reference and standards. Constantly available to offer suggestions on all Quality related issues Monitors HACCP system. Monitors HSE system. Ensure the corrective measures are taken in any issues regarding quality. Organizing the workshop on safety. Highlighting Safety Awareness among the employees. Monitors the availability of assets to ensure that quality and safety is given thehighest priority. In charge of HACCP, HSE, QHSE records, he should keeping , updatingrecord of certificates . Training his staff about the haccp qualificationsConfidential GCC Documents Page 3 4. JOB DESCRIPTIONJob TitleLocation ManagerDirect SuperiorOperation Manager General ManagerSub-OrdinatesAll catering Staff,non catering, assigned to the projectGENERAL FUNCTIONSResponsible for the overall Location Management of the catering servicescontract.Profile Applies and follows the contractual obligations, GCCs policies andprocedures. Directly responsible for all staff assigned to the location. Ensures the application and tracking of QHSE procedures, supervision andimprovement. Coordinates with the client for feed backs, updates and follow ups related tofood services. Responds immediately to concerns. Coordinates with client and offers suggestions on matters related to specialmenus, holiday menus, function arrangements and special events. Monitors production and service to ensure timely dispatch, quick and efficientservice and Checking the presence and punctuality of staff to ensure that high-qualitymeals are served rapidly at the indicated times. Ensuring that the staff under his control are fully familiar with their work, andreceive the suitable and necessary training in order to be able to improve thequality of their work. Ensuring that the staffs observe irreproachable levels of hygiene and wearthe uniform required by the company, with this uniform being in animpeccable condition. Submit a daily operations Reports to the operation Manager Takes immediate measures in the event of an accident, fire, theft, loss ordamage occurring, or in the case of unacceptable deliveries. Display excellent social skills, along with a willingness to listen to the needsand wishes of the client. Being a good team manager.Confidential GCC Documents Page 4 5. JOB DESCRIPTIONJob Title Executive ChefDirect Superior Location ManagerSub-Ordinates All Kitchen Staff.GENERAL FUNCTIONSResponsible for food production, presentation, and efficient Management of thekitchen under his control as per GCCs policies and procedures.Profile Supervises and inspects kitchen facilities and staff to ensure the highestHygiene and Safety standards. Co-ordinates with the Location Manager for matters related to food production(requisition, menu planning, Quality control and Staff Management). Controls staff working under his supervision by giving them the necessarytraining, guidance and instructions. Supervises the preparation of food to ensure quality as well as meet thedesired requirements of clients. Conducts briefings, toolbox meetings and regular training sessions for kitchenstaff. Controls processed food items for taste, quality, presentation and quantitybefore service to clients. Co-ordinates with stores to follow the availability of various food items as wellas seasonal products. Ensures proper usage of equipment and premises. Prepares daily orders for procurement of all food and related items requiredfrom the store. Implementing the new innovative menus for the satisfaction of clients. Constantly available to his Staff to assist in any issues that may occur. Leading the team positively for the growth of the concern. In charge of kitchen store , submit inventory to location manager Replacing food ,order item with in sufficient timeConfidential GCC DocumentsPage 5 6. JOB DESCRIPTIONJob Title Pastry ChefDirect Superior Executive ChefSub-Ordinates Bakers / Pastry Man / HelperGENERAL FUNCTIONSResponsible for bakery production, presentation, and efficient Management ofBakery & confectionary under his control as per GCCs policies and proceduresProfile Supervises and inspects bakery and staff to ensure the highest Hygiene andSafety standards. Co-ordinates with the executive chef for matters related to food production(requisition, menu planning, Quality control and Staff Management). Controls staff working under his supervision by giving them the necessarytraining, guidance and instructions. Supervises the preparation of bakery products to ensure quality as well asmeet the desired requirements of clients. Controls processed food items for taste, quality, presentation and quantitybefore service to clients. Co-ordinates with executive chef to follow the availability of various food itemsas well as seasonal products. Ensures proper usage of equipment and premises. Prepares daily orders for procurement of all food and related items requiredfrom the store. Implement ting the new innovative menus for the satisfaction of clients. Leading the team positively for the growth of the concern.Confidential GCC DocumentsPage 6 7. JOB DESCRIPTIONJob Title Cold Kitchen ChefDirect Superior Executive ChefSub-Ordinates Salad Makers / Food Carvers / HelperGENERAL FUNCTIONSResponsible for cold kitchen production, presentation, and efficient ManagementCold kitchen under his control as per GCCs policies and proceduresProfile Supervises and inspects cold kitchen and staff to ensure the highest Hygieneand Safety standards. Co-ordinates with the executive chef for matters related to food production(requisition, menu planning, Quality control and Staff Management). Controls staff working under his supervision by giv

Recommended

View more >