Gareth Smith CV[2014] v2

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  1. 1. GARETH SHAW SMITH Address: 106 Mulberry Lane, Leslie Road, Magaliessig 2191, Johannesburg Email: Gareth.smith8@sky.com Telephone: 011 4650473 Skype: Smithie103 Nationality: South African ID NO: 8109235255081 Dynamic, professional, and motivated individual with 8 years of senior sales management experience gained from call centers, operations, recruitment, sales, and customer services. Proactive and focused to all endeavors, achieving significant results in fast moving and challenging environments. Excellent communicator, manager and motivator with the ability to work well on own or as part of a team. Passionate and focused predominantly on people, sales and operational issues, leading to improved productivity and profitability. EMPLOYMENT HISTORY Progressive Digital Media PLC (London) (January 2007 January 2015): Progressive Digital Media is a content driven media company producing premium business information, research services and marketing solutions for top level decision makers, through subscription products, online panels, industry leading websites and traditional media, and by delivering must have high quality business information; independent content, premium analysis and industry networking opportunities to thousands. Headquartered in London, with offices across the UK, US, India and Australia, Progressive Digital Media serve a global customer base with the highest quality and most progressive solutions, committed to the expansion of its services and with continued investment into being the market leader providing tools that integrate into every day decisions. Career progression whilst at Progressive Digital Media: Starting out as Junior Sales Executive in January 2007 selling marketing solutions to decision makers who supplied products to the power generation industry, I quickly proved to be a competent sale executive and was awarded duties of mentoring new starters as well as selling across other vertical industries; Power, Oil and Gas, and Mining. In early 2008 I was promoted to Sub Manager which involved additional duties of assisting new starters to prepare leads, make successful calls, close deals and hit targets. Within 9 months I had successfully grown my sub team from 2 people to 6 people, which resulted in a further promotion to Sales Manager in January 2009. Since this appointment my sales team has increased at a steady rate from 6 staff up to 18 staff with 2 Sub Managers under me to help run the team. Along the way the company has expanded its portfolio to include industry specific procurement platforms and industry intelligence as well as high spec online digital magazines. I now manage products across both mediums focusing on Power, Oil and Gas, Mining, Packaging, Food, Airport and Defense. The products are split over two divisions at Progressive Digital Media; Kable Intelligence and NRI. Useful Websites: http://www.kable.co.uk/sector-coverage/index.html, http://www.nridigital.com/index.html http://www.progressivedigitalmedia.com/index.html
  2. 2. Sales Manager, Progressive Digital Media (London) (January 2009 Present): Duties and responsibilities: Managing a team of 18 sales executives: Interviewing, sales training, Sales Force system training, KPI monitoring, motivation/atmosphere, setting targets, listening in to calls; prompting, giving feedback and closing deals, performance meetings, reporting figures, attending management meetings, and managing annual leave Targets: Working to achieve a target set for each quarter of the year. Averaging 130K each month (375K-425K per quarter), quarterly target range between 380K-450K depending on the time of year Allocating PPBS leads to all execs at the start of each quarter using selected data from CRM System Achievements: Regularly hit monthly team targets Record sales for a team in 1 week 62K Achieved total sales of over 150K within 1 month 7 times in the past 3 years Winner of the Managers Cup twice and runner up twice (Competed for in the final quarter of every year) Winner of numerous Manager and team incentives Cash prizes, Team dinners, Team Holidays, A long weekend on the bosss private yacht in the South of France Sales Executive, Progressive Digital Media (London) (January 2007 January 2009): Duties and responsibilities: Researched and built-up knowledge of the relevant industries through all available mediums Ensured understanding of prospects, products, current industry trends, services and competitors Lead sourced sufficiently to enable 80 100 calls and at least 2.5 hours on the telephone per day, as well as targeted key decision makers of qualified industry specific companies Created leads in Sales Force CRM system, and logged all calls and progress of the lead Worked with sales management putting together appropriate sales propositions and presented this accurately to decision makers (4 to 6 presentations per day ) Negotiated packages and prices with the decision makers and sent clients full and factual paperwork including all terms and conditions within company guidelines Ensured all targets (personal and company) were regularly met, and kept up-to-date files on current clients Mentored new members of staff within my team, sub managed 2 staff and built up the team to 6 staff within 9 months Attended international industry specific trade shows which involved successful face to face sales
  3. 3. Commercial Marketing Executive, RBS (London) (June 2006 January 2007): Duties and responsibilities: Cold called, followed online internet referral leads, and fielded incoming enquiries from companies with a view to gauging their need / interest for invoice financing Qualified companies with a turnover of up to 25 million for invoice finance Ensured comprehensive notes and reports of in-depth conversations with decision makers were kept and stored Booked and confirmed meetings on behalf of the Business Development Managers (diary management) Established and maintained client relationships Updated the client database using Goldmine Maintaining the client referral spreadsheet and distributed leads evenly throughout the team Kept up-to-date files of appointments booked and the outcome of the meetings Sales & Marketing Consultant, Coffee News (Johannesburg) May 2003 - Dec 2005): Duties and responsibilities: Cold called local companies with a view to advertising in their locally distributed weekly publication Set up and attended client meetings in order to negotiate potential advertising contracts (average of 2 -5 appointments per day), and closed deals Created and monitored all invoices, and followed up on outstanding payments Ensured all files were kept up to date Maintained client relationships Monitored advertising progress on a weekly basis and fed back to the client Dealt with enquiries via telephone and email Dealt with all general marketing for Coffee News Re-designed and implemented a new sales, media and marketing pack OTHER PART-TIME WORK 2001: U16 Cricket Coach at St. Stithians College 2001 - 2003: Promotions for Millers Premium Beer through Incite Promotions 2001-2004: 1:1 Professional Cricket Coach for Richard Lumb Coaching Academy EDUCATION University: Varsity College, South Africa (2001 2004): IMM (International Marketing and Management) Distinctions: Statistics and Communications Languages: English; Afrikaans High School Matriculation: Treverton College, South Africa (1994 2000): IEB Examination with Matriculation Exemption (English, Afrikaans, Math, Biology, Geography, Business Economics) Achievements: Prefect, Head of House 1st Team Rugby (1997-2000) Captain in 2000 Full Colours 1st Team Cricket (1998-2000) Captain in 2000 Full Colours Natal Trials 1st Team Hockey (1998-2000) Half Colours, 1st Team Tennis ((1998-2000) Half Colours 1st Team Water Polo (1999-2000) Half Colours, 1st Team Squash (1999-2000) COMPUTER SKILLS: MS Office, Excel, Sales Force, Powerpoint HOBBIES AND INTERESTS: Outdoor activities, gym, running, socializing with family and friends, playing and watching most sports