gamification and arbejdsglæde (danish: work gladness/joy)
TRANSCRIPT
Engineering, Operations & Technology
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Information Technology
Gamification and
Arbejdsglaede
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Information Technology | Project Name
Pronunciation Guide
Gamification ~ Game – if - i - k - shun
Arbejdsglaede ~ Ah – bites – gleh – the
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World’s largest aerospace company headquartered in Chicago, IL
168,000 employees in 65 countries Supports customers in 150 countries Process Analyst in an IT department with large
presence in Bellevue, WA
Corporate Environment
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Back Story … Work should be fun!
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6 month pilot in 2007 “It’s easier to ask forgiveness
than get permission” Birth of the Pirates
The Agile Pirates…Arrgh!
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Next step in deploying Agile in IT Designed for teams Meaningful exercises Demonstrate Agile Low tech gamified theme
Agile Training Camp (ATC) Background
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Gamified – American football theme Two day class for teams Pomodoro time boxes Multisensory Self-policing Fun
Agile Training Camp Description
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Game Board & Playing Pieces Timer Flags Dice “Yardage” Scoreboard Teams Badges Levels Instructions Actual Reality Awards & Recognition
Gamified Components
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Fails & Near Fails
Find a Way Offended
It’s Complicated…
Banned!
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“Yardage” can be motivating Non-football fans enjoy class Competition & Collaboration Shared experiences bring joy
Some Things We Learned
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Low cost Technology independent Energy independent Full bandwidth interaction Enhanced learning
Some No Tech Advantages
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Agile Training Camp Results
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Arbejdsglaede Stories
Uprising Leftover
No Tears in FootballDarby’s Redemption
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100% found the Agile Training Camp (ATC) useful 92% believe the ATC will make them more effective 97% felt ATC met expectations 97% satisfied with the ATC 95% would recommend the ATC to a coworker 99% felt the class time was managed well
Agile Training Camp Ratings
2014 ATC Survey results through July 2014 Percentages listed represent sum of those who Agreed and Strongly Agreed with survey statement
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Why it Works
Because games are fun!
15
Dopamine
Oxytocin
Serotonin
Endorphin
Challenges
Explorations
Connections
Meaning
Credit: Nicole Lazarro of Xeodesign and Loretta Graziano Breuning, PhD
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Follow on class to Agile Training Camp Designed for software teams using “Waterfall” approach Cryptozoology “Hunt” theme Mixed results on class Need to better integrate theme and simplify mechanics
Traditional Class Highlights & Lessons
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Boeing Agile Fantasy League - Fantasy Football theme Teams earn points based on 4 categories of performance 4 Categories: Predictability, Value, Quality & Satisfaction Competition provided some motivation to collaborate and excel Need to automate and involve team members more
Agile Metrics Highlights & Lessons
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Gamification Guidance: SPRING
Select
Pilot
ReflectINprove
Go-around-again
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It is possible to have arbejdsglaede in corporate setting
Have the courage to try Fun, relaxed environment promotes creativity Competition can provide motivation to excellence Take your work seriously enough to make it fun Don’t take yourself too seriously
Conclusions
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Questions?
Ryan [email protected] can also be found on LinkedIn