gamc 2010 09 price testing holy grail of marketing

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    Google Confidential and Proprietary 1

    Happy Price TestingGetting to the Holy Grail of Marketing

    Rachit Dayal

    Lead Consultant, Happy [email protected]://twitter.com/rachitdayal

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    Google Analytics Master Class 2010 2

    How much can you charge for your product?

    The optimal price is the holy grail oftrading / sales / marketing / business

    Even prehistoric man wondered how

    many pails of grain he could get for thatgoat he was trading away!

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    Google Analytics Master Class 2010

    Whats the impact of price on profit?

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    Google Analytics Master Class 2010

    Current Methods of Price Testing

    Strategic GuessingNot based in fact, mostly guesswork

    Customer SurveysHonestlys a problem they do different from what they say

    In-Store TestsVery expensive, could lead to backlash

    Online Price Testing

    Affordable, quick to implementAccurate data compared to other mediums

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    Google Analytics Master Class 2010

    The Story of Genopal

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    72 hrs to Launch of New Product

    Werent sure how much to priceUS$24.95 ?US$29.95 ?US$39.95 ?

    1. Home Page

    Where all users start outand explore the site

    2. Buy Page

    Where all come to readabout pricing details

    3. Checkout

    Beginning of the ShoppingCart & Confirmation Process

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    Google Analytics Master Class 2010

    Vary only one thing the price

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    Buy It Now. Only $24.95

    Buy It Now. Only $29.95

    Buy It Now. Only $39.95

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    Google Analytics Master Class 2010

    The Price Testing Results

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    0%

    100%100%

    50%

    5%

    Items Sold

    0%

    100%100%

    60%

    8%

    Revenue

    2X Sales at $24.95and 66% more revenue

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    Google Analytics Master Class 2010

    A Subsequent Marketing Test Told Us

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    Google Analytics Master Class 2010

    Summary of Testing Results

    Home Page HeadlineBest Headline led to performed 42% betterthan the original headline

    Home Page ImageBest Image led to performed 27% betterthan the original image

    Overall ResultsConversion Rate went up from 2.6% to 3.8% (32% boost)Price changed from 29.95 to 24.95 (led to 2X more sales)

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    Google Analytics Master Class 2010

    Summary How To Price Test

    1.The Process Relied on Online Testing & Google

    Website Optimizer faster than offline

    Show the price in very few places Vary only the price keep as many other

    things constant as possible

    2.The Result The data was probably not statistically

    significant too little time

    Provided some preliminary marketintelligence about price

    Gave us a good idea about whatheadlines and images appealed

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    Buy It Now. Only $24.95

    Buy It Now. Only $29.95

    Buy It Now. Only $39.95

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    Google Analytics Master Class 2010

    Lessons about Getting Good Data

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    1.Be Patient, confidencein results take time(wait for green bars)

    2.Start with the most HighTraffic Pages (homepage, ad landing pages)

    3.Focus on big things thatcould really make adifference

    PageFormat

    Price

    Home PageMessage

    Call To

    Action

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    Google Confidential and Proprietary

    Thank You!

    http://www.HappyMarketer.com/[email protected]://twitter.com/rachitdayal

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