gallup04 q12 data.ppt
TRANSCRIPT
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THE GALLUP ORGANIZATION USDA FSA Executive Presentation (11/03) 1
Gallup Q12Engagement Index
at FSA DAM
2131
16
47
51
54
3218
30
0%
20%
40%
60%
80%
100%
FSA DAM '03 FSA DAM '02 U.S. Working
Population
Engaged
Not Engaged
Actively Disengaged
Copyright 2003 The Gallup Organization, Princeton, NJ. All rights reserved.
1.52:1 1.88:1
Ratio of Engaged to Actively Disengaged:
0.58:1
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THE GALLUP ORGANIZATION USDA FSA Executive Presentation (11/03) 2
Q12
Scores Across Time
Copyright 1992-1999 The Gallup Organization, Princeton, NJ. All rights reserved.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Expec-
tations
Materials Do Best Recog-
nition
Cares Develop-
ment
Op inion s Mission Quality Best
Friend
Progress Learn &
Grow
FSA Overall 2002 FSA Overall 2003
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THE GALLUP ORGANIZATION USDA FSA Executive Presentation (11/03) 3
3.42
3.68
3.93
3.73
3.62
3.60
3.87
4.07
3.68
3.55
3.42
3.23
1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0
Q1. Expectations
Q2. Materials & equipment
Q3. Opportunity to do best
Q4. Recognition (last 7 days)
Q5. Cares about me
Q6. Encourages my development
Q7. My opinions count
Q8. Mission / purpose
Q9. Committed to quality work
Q10. Best friend
Q11. Talked about my progress
Q12. Opportunities to learn & grow
FSA DAMs OverallQ12
Results: Item Means
Copyright 1992-1999 The Gallup Organization, Princeton, NJ. All rights reserved.
3.31
3.30
3.47
3.39
3.39
3.11
3.04
3.61
2.58
3.36
3.66
4.01
trend 2002
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THE GALLUP ORGANIZATION USDA FSA Executive Presentation (11/03) 4
7 9
11
13
7
13 12
10 9
10 11 1115
19
22
16
16
21 21
2223
20 1818
31
36
3221
26
26 30
30 36 22 26 28
3 3 58
21
713 12
711 12 9
33
44
27 28
44
27 24 31 2736 33 34
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q1.E
xpect
ation
s
Q2.M
ateria
ls
Q3.D
obest
Q4.R
ecogn
ition
Q5.C
ares
Q6.D
evelo
pmen
t
Q7.O
pinion
scou
nt
Q8.M
ission
Q9.Q
uality
Q10.
Best
frien
d
Q11.
Prog
ress
Q12.
Lear
n&gr
ow
Strongly Disagree (% 1) 2% 3% 4% Strongly Agree (% 5)
FSA DAMs Overall Distribution of Responses
Copyright 1992-1999 The Gallup Organization, Princeton, NJ. All rights reserved.
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THE GALLUP ORGANIZATION USDA FSA Executive Presentation (11/03) 5
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Expec-
tations
Materials Do Best Recog-
nition
Cares Develop-
ment
Op in ion s Missio n Quality Best
Friend
Progress Learn &
Grow
FSA Overall Used results positively (5s) 4 Ratings 3 Ratings Did not use results (1s/2s)
GrandMean: 3.65 4.52 3.99 3.39 2.75
(n=1,016) (n=207) (n=227) (n=206) (n=227)
Q12
Scores for Employees WhoseTeams Used 2002 Survey Results Positively
Copyright 1992-1999 The Gallup Organization, Princeton, NJ. All rights reserved.