Feb-09 www.galileo.ch

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From Worldspan to Galileo Galileo Switzerland AG Training Administration, Case postale 776, 1215 Genève 15 Tel. 022 791 70 62 / Fax 022 791 70 60 Email : swisstraining@travelport.com

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Security Entry Worldspan Galileo (H/SON H/SOF) Sign on to computer BSI$1234/GS SON/ZAW Sign off the computer BSO$ SOF Display all work areas B$ OP/W*

Information and Help Entry Worldspan Galileo (H/HELP) Display index of information chapters

HELP GG*

Request help HELP A H/ or HELP

Encode and Decode Entry Worldspan Galileo (H/ENCO H/DECO) City – encode KC/JERSEY .CE JERSEY City – decode KD/NYC .CD NYC Country – decode N/A .LE FINLAND Country – decode N/A .LD AU Airline – encode KAC/IBERIA .AE IBERIA Airline – decode KAD/EI .AD EI Aircraft equipment – encode N/A .EE FOKKER Aircraft equipment – decode HELP EQP 744 .ED 744 City record N/A .CR LHR

Scrolling Entry Worldspan Galileo (H/ SCRO) Move down MD MD Move up MU MU Move bottom MB MB Move top MT MT

Printing Entry Worldspan Galileo (H/ P- H/TKP) Print all fields of the BF EZN P-*ALL Print ticket, itinerary and MIR for all passengers

EZ TKP

Print ticket only EZZ TKPDTD Create electronic ticket EZEL TKPET

From Worldspan to Galileo

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Air Availability Entry Worldspan Galileo (H/AVAI) Display availability for today A21NOVZRHLON8A AZRHLON Display more availability AD A* Display availability by date and time

A18JULZRHCPH2P A18JULZRHCPH.1400

Display availability by Airline A23JULZRHCPH-SK A23JULZRHCPH/SK Direct link to carrier @SKA23JULZRHCPH9A A23JULZRHCPH*AZ Display more from carrier link

A@SK AM*SK

Sell, Change and Cancel Flights Entry Worldspan Galileo (HELP H/0,

H/CANC, H/CHAN) Reference sell flight 01C2 N1C2 Reference sell all flights 03C2Y3 or 01C1* N3C2Y3 Direct sell flights 0SK111C11JULZRHCPH

NN1 0SK111C11JULZRHCPH NN1

Sell open segment 0YYOPENY03DEC CPHFRAPS1/15301630

0YYOPENYCPHFRANO1

Create ARNK segment 0A or /2A 0A or Y Change segment status .3HK @1HK Change segment 2 to three passengers

X2/03 @2/3

Rebook segments to F class X3-5‡0/F @3-5/F Cancel segment 2 X2 X2 Cancel itinerary XI XI

Timetable Entry Worldspan Galileo (H/TIME) View timetable by date and city pair

N/A TT23JANZRHCPH/SK

Convert availability display to timetable

N/A TT

Convert timetable to availability display

N/A A

Flight details from availability

V**2 TTL2

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Name Field Entry Worldspan Galileo (HELP H/N) Add name field -2HUG/RMR/RMRS N.2HUG/RMR/RMRS Add child name -HUG/ED@CHILD N.HUG/ED

*P-C07 DOB 24JAN00 Add infant name 3OSI YY INF HUG ANNA N.I/HUG/ANNA

*20JAN09 P-INF Change name 3 to Reed -3@HUG/CMRS N.P3@HUG/CMRS Delete name 3 -3@ N.P3@

Phone Field Entry Worldspan Galileo (H/P.) Add agency phone 9*ZRH 044 886 77 55T P.ZRHT*044 886 77 55 Add business phone 9*ZRH 044 997 66 44B P.ZRHB*044 997 66 44 Change phone 92@ZRH 044 776 55 44 P.2@ZRHB*044 776 55 44 Delete phone 92@ P.2@

Timatic Entry Worldspan Galileo (H/TIHE, H/TI-) Display timatic menu N/A TI-

Minimum Connecting Time Entry Worldspan Galileo (H/TIME) Display minimum connecting time

KEC*ROM DCT

Ticketing Field Entry Worldspan Galileo (H/T.) Add ticketing field 7TAW T.T* Add ticketing field with date 7TAW/01/20DEC-CAA T.TAU/20DEC Change ticketing field to ticketed

7@T/ T.@ T*

Delete ticketing field 7@ T.@

From Worldspan to Galileo

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Received Field Entry Worldspan Galileo (H/R.) Add a received from field 6HARRIS R.HARRIS/D MR Delete a received from field 6@ R.@

Address Field Entry Worldspan Galileo (H/W.) Add address 5-CBMR HUG

5-CBHOLZWEG 5 5-CBZURICH 8000

W.MR HUG*HOLZWEG 5 *ZURICH*P/8000

Change address 51@-CB NEW TEXT W.@ NEW TEXT Delete address 5@-CB/ALL W.@

PNR/BF Miscellaneous Entries Entry Worldspan Galileo (H/END) End transact E E End transact and retrieve PNR/BF

ER ER

Ignore I I Ignore and retrieve as original

IR IR

Retrieve PNR/BF *LOCATOR *LOCATOR Retrieve PNR/BF by name *-HARRIS *-HARRIS Redisplay PNR/BF N/A *R Display history *H *H Repeat all customer data-all segments

EC REALLSALL

Review PNR/BF Entry Worldspan Galileo (H/RB.) Review all N/A RB.18DEC*FREE TEXT Change review date N/A RB.@1/22DEC Delete review N/A RB.1@

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Remarks/Notepad Entry Worldspan Galileo (H/NP.) Add remarks 5FREE TEXT NP.FREE TEXT Delete remarks 52@ NP.1@

OSI/SSR Fields Entry Worldspan Galileo (H/SI.) Request (SSR) special meal 3SAVGML SI.VGML Request (SSR) wheelchair by segment and passenger

3SAN1.3WCHR SI.P1S3/WCHR

Delete SSR request 32@ SI.P2S3@ Add OSI 3OSI YY VIP ROCK STAR SI.YY*VIP ROCK STAR Change OSI 31@OSI YY ACTOR SI.1@YY*VIP ACTOR Delete OSI 31@ SI.1@

Frequent Flyer Entry Worldspan Galileo (H/M.) Add frequent flyer number 3SSRFQTVUAHK/

UA123456789 M.UA123456789

Delete frequent flyer number 32@ M.@

Display Fares Entry Worldspan Galileo (H/FD) Display fare to another city from your city

4FMAD FDMAD

Display fare by date and specific carrier

4FZRHCPH11DEC-SK FD11DECZRHCPH/SK

Display fare rule by line number

4F.R3 FN*3

Display fare rule by line and paragraph number

4F.W2 FN*3/P2-4

Display fare routing information

N/A FR*2

From Worldspan to Galileo

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Price Itinerary/Fare Quote Entry Worldspan Galileo (H/FQ) Price adult fare, all passengers

4B FQ

Price passenger 2 4PN2.1 FQP2 Best Buy Quote 4PLF@ FQBB Price fare for child age 9 years

4P*PCHD FQ*C09

Price all segments with fare basis code

4P- -BLXAP FQ@BLXAP

Price specific selling/ ticketing country

N/A FQ.PARROM

View fare quote ladder N/A FQL2 View fare quote rules 4F.R2 FQN2 View fare quote rules and paragraph

4F.W2 FQN2 followed by FN1/P2.5

Quote Fares - Fare Quote Planner Entry Worldspan Galileo (H/FQP) To quote fare ZRH PAR round trip via YY

N/A FQPZRHPARZRH

To quote fare ZRH PAR MIA on 19 JUL via AF in C class

N/A FQPZRH19JULPARMIA +AF@C

Convert Currency Entry Worldspan Galileo (H/FZS) Convert from one currency to another

4C@520/EUR‡CHF FZSEUR520CHF

Display bank selling rate (BSR) for specified currency against own currency

4C@USD FZSUSD

Display IATA rates of exchange (ROE)

4C*HKD FZIHKD

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Taxes Entry Worldspan Galileo (H/TAX) Tax information by country name (France)

GTAX FRANCE FTAX-FRANCE

Tax information by country code (GB)

GTAX GB FTAX-GB

Passenger facility charge (PFC) for Miami

4FPFC/MIA‡CUA FTAX*PFC-MIA

Seat Selection Entry Worldspan Galileo (H/S. H/SM) Display seat map by segment

43* SA*S3

Display seat map from availability flight line

N/A SA*A1C

Request smoking, aisle seat 4R$5A S.SA Request seat number by segment and passenger

4RS6$9A S.S6P1.2/9A.B

Cancel seat selection by segment

4R@ALL S.P2S6@

Queuing Entry Worldspan Galileo (H/Q) Display queue count, all queues

QCT/ALL QCA

Display queue count on specific queue

QC/97 QCB/97

Sign into queue Q/97 Q/97 Ignore queue item and return to bottom of queue

N/A I

Sign out of queue and ignore

QX‡I QX+I

Remove PNR/BF from queue

QR QR

Place PNR/BF on queue QEP/99 QEB/99 Print all PNR/BF on queue 99

N/A QPRINT/B/99

Create queue message text NP.MESSAGE N/A then Send message to general message queue at branch

QEM/GL2 QEM/GL2

From Worldspan to Galileo

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Building a PNR Entry Worldspan Galileo Display air availability A13MAYZRHLON AZRHLON Reference sell the flight 01Y1 N1Y1 or 01Y1 Reference sell all flights 03C2Y3 N3C2Y3 or 03C2Y3 Price at best available fare 4PLFQ FQBB Add name -2HUG/SAMMR/ANNMRS N.2HUG/SAMMR/ANNMRS Add home phone 9*ZRH 044 666 44 33H P.ZRHH*044 666 44 33 Store fare 4PQ FQ Add ticketing date field 7TAW/01/21DEC-CAA T.TAU/21DEC Assign seats 4RA$W S.S6/9A.C Add form of payment 5$CCVI4427806666666661

P1012 F.VI4427806666666661 /D1012

Add received field 6HUG/SMR R.HUG SMR End the record E E or ET

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