galileo service operations · slide 3 status gsatxxxx launch svid orbit gsat0101 gsat0103 l4 26-22...
TRANSCRIPT
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Galileo Service Operations
Manuela Rossi, Pierluigi FedeleGSC On-site Manager, Service Delivery Manager
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A satellite constellation of 30 MEO (Medium-Earth Orbit)
3 European Operational Centres
• Ground Mission Segment (GMS)
• Ground Control Segment (GCS)
• GNSS Service Centre (GSC)
Network & Infrastructures
• 16 sites with 2 GSSs antennas (Galileo Sensor Station)
• 5 sites with 4 ULS antennas (Up Link Station)
• 6 TT&C (Telemetry, Tracking & Command)
• Galileo ILS Centre (GILC)
• Galileo Time Service Provision (TSP) facility
• Geodetic Reference Service Provision (GRSP) facility
• Galileo Data Dissemination Network (GDDN)
Galileo Monitoring Centres
• 2 Galileo Security Monitoring Centre (GSMC)
• Galileo Reference Centre (GRC)
Slide 2
1. Galileo System at FOC
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L7
01-02
A02-A06
Usable
2.1 Flight Operations Achievements (Nov 2017)
• 18 Satellites In Orbit Constellation
Slide 3
Status
GSATXXXX
LaunchSVID
Orbit
GSAT0101 GSAT0103
L4
26-22
B08-B03
Usable
GSAT0203GSAT0204
GSAT0205GSAT0206
L5
24-30
A08-A05
Usable
11
B05
Usable
L1
L6
08-09
C07-C02
Usable
GSAT0208GSAT0209
GSAT0210GSAT0211
GSAT0207/GSAT0212GSAT0213/GSAT0214
L807-03-04-05
C06-C08-C03-C01
Usable
IOV
FOC
Oct´11 Nov´11
L3
14-18
Ext01- Ext02
Testing
GSAT0201GSAT0202
Aug´14 Mar´15 Sept´15 Dec´15 May´16 Nov´16
• 4 more SVs to be launched - L9 planned on 12th of December
L2
19
C04
Usable
GSAT0102
Oct´11
Usable
B06
12
L1
GSAT0104
L2
20
Unavailable
C05
Oct´12
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2.2 Ground Operations Achievements (Nov 2017)
• Dual Redundant GCCs
• GMS - Ground Mission segment infrastructure:• 14 sites with 2 GSSs per site
• 5 sites with 2 ULSs antennas per site
• GCS - Ground operations segment infrastructure:• 5 TT&C
• 1 TT&C under deployment
• GSC- Ground segment infrastructure:• Web Portal
• Real-Time/ Non RT interface with Core System (GMS)
• Dual redundant GDDN Links
Slide 4
5*2 Mission Uplink
Stations
14*2 Galileo Sensor Stations
Ground Mission Centre
Ground Control Centre5 TT&C Stations
Web Portal
14*2 Galileo Sensor Stations
GNSS Service Centre Ground Mission Centre
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Table of Content
1. Galileo System Overview at FOC
2. Galileo Achievements (Nov 2017)
3. GSOp Framework
4. GSOp Focus on Service Delivery
Slide 5
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3.1 GSOp Framework – Operational Concept
Slide 6
GCC-I• Ground Mission
Segment (GMS) Prime
• GCS Backup
• CSF OPS
GCC-D• Ground Control
Segment (GCS) Prime
• GMS Backup
• ILS OPS
GSC• GNSS Service
Centre
• GSC OPS
• User Services
SPO HQ• Service MNG
• Plan, Perf. Monitoring & Reporting
• Problem & Incident MNGEnhanced Split-GCCs
“System Level Operational Processes & Procedures”
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3.2 GSOp Framework - Service Management Approach
Slide 7
• Spaceopal/GSOp taken up its responsibility enabling the Galileo services provision to users around the globe
• Service Contract Service-oriented approach to guarantee Service Quality and Service Continuity
• Best Practice / ITIL Standard Based Service Management Concept
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Slide 8
LEOP
Commissioning & IOT
SVs Insertion
Support to Deployment & Evolution
Support Service Evolution
System Operation Services (including Security)
ILS & Maintenance Services
User Services (fostering Galileo uptake)
Enabling services (TSP & GRSP, GDDN & Hosting )
Galileo Services
3.3 GSOp Framework - Service areasR
ou
tin
e
Act
ivit
ies
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3.4. GSOp Framework – Team
Slide 9
• CTMs and SHs Affiliates worldwide distribution
• More than 200 people from several European countries covering different skills
Specialized know how, assets and privileged links
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4. GSOp Focus on Service Delivery
• GSOp is fully focused in Service Delivery
• Emphasis on Service Performance Improvement
• Taking advantages from past experience
• Leveraging on the competences and synergies among the different teams across the different sites
Slide 10
User Request MNG via Helpdesk - Average time to reply (days)
2016 -> 5,8
During 2017-> 2,46
Imp. 50%
OCT 2017-> 1,08
Imp. 80%
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Thank you