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18th Asian Games, Jakarta and Palembang 2018: Event Advisory18 AUGUST to 02 SEPTEMBER 2018
INDONESIA RISK SUMMARY: RISK LEVELS
OVERALL MODERATE
POLITICAL MODERATE
ARMED CONFLICT MODERATE
TERRORISM MODERATE
CRIME MODERATE
CIVIL UNREST MODERATE
MARITIME & PIRACY HIGH
HEALTH MODERATE
ENVIRONMENTAL MODERATE
OPERATING ENVIRONMENT KEY FACTS
Estimated 9.6 million (Jakarta, 2016 estimated)Population:
Geographic Area: 6,392 km2 (Jakarta metro)
Language: Indonesian (Bahasa) and more than 700 other languages
Religion: Six recognised religions – Islam, Protestantism, Catholicism, Hinduism, Buddhism, and Confucianism
Climate: Tropical
UTC: +7 (Jakarta)
Currency: Indonesia rupiah
Emergency 112 or 110 (police), 113 (fire), 118 (medical)Services: Tourist police (Jakarta): (021) 526 4073
Organisers have
confirmed that
100,000 security
personnel will be
deployed in Jakarta,
Palembang and West
Java, where several
events are taking
place. A further 30,000
volunteers are also set
to be mobilised.
1.3 million tickets are set
to be made available to
spectators, with more
available if early sales
are strong. The average
ticket price is set to be
$7, with prices as low as
$2 for some events.
Indonesian officials are
hoping to attract as
many as 170,000 foreign
tourists for the Games.
There are 462 events to be held in the games in 40 sports and 63 disciplines, in everything from aquatics to wushu, and fencing to rugby. This marks the first Asian Games with events held across two cities –Jakarta and Palembang.
At the time of writing,
45 National Olympic
Committees have
confirmed attendance
at the Asian Games.
Competing associations
include ‘Independent
Asian Athletes’.
An estimated 11,000
athletes are
expected to
participate in the
Games. By some
estimates, they are
the largest multi-
sport event after the
Olympic Games.
Some 5,000 media
personnel are also
set to attend.
ATHLETES SECURITYCOUNTRIES
45 100,000
TICKETS
1.3MILLION11,000
EVENTS
462
Insurance: Ensure your travel insurance covers ALL activities.
Travel & Accommodation: Book in advance.
Passport: Ensure your passport is valid for more than 6 months and you have a visa if required.
Book Ahead: Planning your journey is important.
Vaccinations: Check your vaccinations are appropriate.
Language: Learning some simple Indonesian terms will assist.
18th Asian Games, Jakarta and Palembang 2018: Event Advisory18 AUGUST to 02 SEPTEMBER 2018
SECURITY CONCERNS
Criminality: Most crime impacting travellers in Jakarta, and Indonesia as a whole, is low-level petty crime, though it is the most likely threat totravellers in Indonesia. While figures suggest that criminal activity as a whole is on the decrease, violent crime has risen marginally. This increase hasbeen attributed to the prevalence of unregistered firearms, although these are typically only used if a victim offers resistance. There have been reportsof drink-spiking in Jakarta. This may lead to assault, sexual assault, or robbery. Do not allow food or drink to be left unattended and do not accept foodor drink from a stranger. Indonesia has very severe penalties for drug crimes. Foreigners have been subjected to capital punishment for drug-traffickingsentences. Thefts of vehicles, particularly motorcycles, or from parked vehicles occur frequently. Cars parked at unsecured locations are particularlyattractive targets. Police services have limited responses to crime in Indonesia. Police forces are under-funded and are plagued by corruption. Crime isparticularly prevalent in the following areas: Tanjung Priok - Jembatan Tiga - Pluit toll road, the Jagorawi toll road, Galur, Gambir station, LapanganBanteng, Matraman, Taman Suropati, Gunung Sahari, Senen, Kuningan Pondok Labu, Pancoran, Blok M, Jalan Sisingamangaraja, the junctions atTomang, Slipi, Grogol, Jalan Daan Mogot and Jalan Kyai Tapa, Cililitan, around Taman Mini, Klender and Jalan Pemuda, Ancol and Pluit.
Terrorism: Terrorism is a persistent threat in Indonesia, however, instances have reduced significantly since 2010 following successful counter-terrorpolicies and operations. Jakarta’s most recent terror attack occurred in June 2017, when an assailant attacked two police officers at a mosque near theNational Police headquarters in South Jakarta. The most significant recent incident in Jakarta occurred in January 2016. At least four militantsreportedly detonated explosives in or near a Starbucks in central Jakarta before destroying a nearby police post with grenades, killing at least threemen. An exchange of gunfire ensued when police arrived shortly afterwards. Attacks are likely to target Western and non-Muslim locations (such aschurches) and are more likely to occur on days of significance – Christmas, during Ramadan etc. This is shown by the June 2018 attacks on churches inSurabaya. Terror attacks may involve various different tactics. In the recent past, terror groups have used grenades, bombs, knives, vehicles, and guns.Security at locations including western hotels has been increased substantially to combat potential threats.
Corruption: Corruption is a longstanding, widespread, and systemic issue. The police (as mentioned) and judiciary are notoriously corrupt and are likelyto request bribes or find in the favour of an Indonesian if in a case against a foreigner. Travellers have reported that customs and immigration officialshave demanded bribes in order to gain entry into the country. Officials and police officers are more likely to request bribes during and before festivals.This trend is likely to be exhibited prior to, and during, the Asian Games.
Civil Unrest: There are underlying religious, political, and ethnic tensions in Indonesia and Jakarta is the most common location for unrest. Thegovernment has mandated that all demonstrations should occur between 0600 and 1800hrs and at three locations - Gelora Bung Karno Stadium inSenayan, the Alun-alun Demokrasi civic square in the parliament complex in South Jakarta; and near the National Monument in Central Jakarta.However, protests can and have occurred at the Hotel Indonesia roundabout, the presidential palace, the House of Representatives complex on JalanGatot Subroto, Grand Mercure Hotel, Merdeka Square, government offices such as the Corruption Eradication Commission and the US embassy. Allprotests should be avoided as there is the potential for violence. In the event of Christian-Muslim tension, travellers should avoid sites with Christiansignificance, including the cathedral in Monas.
Cybersecurity: Credit card fraud is common. Criminals sometimes place a fake telephone number on ATMs advising customers to report problems.Customers dialling the number are asked for their PIN and their card is then retained within the machine. Most incidents involve employees of smallbusinesses recording the details of the credit card or swiping it through a skimmer. Travellers should only use cards in reputable establishments andshould never allow their card to be taken out of their sight. Indonesia’s response to cybercrime is not coordinated or efficient despite theestablishment of a cybercrime policing unit in 2018. Travellers are advised to employ enhanced cybersecurity measures while in country. UnsecuredWiFi hotspots are especially at risk and should be avoided.
18th Asian Games, Jakarta and Palembang 2018: Event Advisory18 AUGUST to 02 SEPTEMBER 2018
US Embassy Jakarta
Jalan Medan Merdeka Selatan
No.3-5, RT.11/RW.2, Gambir,
Jakarta Pusat, Daerah Khusus
Ibukota Jakarta 10110,
Indonesia
Telephone: (62) (21)
34359000
UK Embassy Jakarta
Jalan Patra Kuningan Raya
Blok L5 No.6, RT.6/RW.4,
Kuningan Tim., Setia Budi,
Kota Jakarta Selatan, Daerah
Khusus Ibukota Jakarta
12950, Indonesia
Telephone: (62) (21)
23565200
Australian Embassy Jakarta
Jalan Patra Kuningan Raya
Kav. 1-4, RT.6/RW.4,
Kuningan Tim., Kota Jakarta
Selatan, Daerah Khusus
Ibukota Jakarta 12950,
Indonesia
Telephone: (62) (21)
25505555
Dr. Cipto Mangunkusumo
Hospital – government-run
No.71, Salemba, Jalan
Pangeran Diponegoro, Kenari,
RW.5, Kenari, Senen, Kota
Jakarta Pusat, Daerah Khusus
Ibukota Jakarta 10430,
Indonesia
Telephone: (62) (21) 1500135
GENERAL TRAVEL ADVICE
There will be four venue clusters for the 18th Asian Games:
1. Gelora Bung Karno Sports Complex – This area is home to the Gelora Bung Karno Stadium which will host the opening and closing
ceremonies as well as athletics events. The Aquatics Centre, the Gelora Bung Karno Sports Palace, and Jakarta.
2. Jakarta Suburbs – A number of events will be held across Jakarta’s suburbs. Cycling events will be held at the Jakarta International Velodrome
in Rawamangun, while golf will be held at the Pondok Indah Golf Course. A temporary venue, the Jakarta International Expo, will host a series
of events including boxing and gymnastics.
3. Palembang – The Jakabaring Sport City complex at Palembang will host a series of other sports events. This includes tennis, women’s
football, rowing/canoeing events, and shooting.
4. West Java – There are a small number of venues located in West Java, notably four stadiums for men’s football and road and mountain bike
events. In total, nine locations in West Java will serve as hosts to different sporting events.
The athlete’s village in Jakarta is built at Kemayoran. In Palembang, it is inside the Jakabaring Sport City.
• All travel to Indonesia should be planned carefully in advance.
• Travellers to Indonesia should maintain a low-profile, a slightly heightened level of situational awareness, and sensible security precautions at all
times.
• Travellers should be especially vigilant in crowded areas.
• Take extra care of passports, credit cards, and wallets/purses when in crowded or tourist areas. Take extra care when travelling alone, at night, or
on public transport, due to the greater potential for crime.
• Be sure to carry a form of ID as well as details of your next of kin. Avoid carrying any valuables in a backpack as this is an easy target for thieves.
• Road safety in Indonesia is poor. Locals are known to drive aggressively and routinely ignore road signs. If self-driving, a defensive style should be
adopted. Due to the different culture and language, travellers should consider the use of a prearranged driver for all travel. Roads in Jakarta are
often gridlocked in morning and evening rush hours.
• Photographing military establishments and strategically important sites (such as airports) is not permitted and may lead to detention or arrest.
• Only book taxis with a reputable firm. It is advised to book taxis through hotels rather than hailing them from the street. Make a note of the vehicle
registration number.
• Do not give out personal information and don't discuss your plans with strangers.
• Do not carry large sums of cash.
EVENT LOCATION INFORMATION KEY LOCATIONS
18th Asian Games, Jakarta and Palembang 2018: Event Advisory18 AUGUST to 02 SEPTEMBER 2018
SCAMS
• All travellers to the Asian Games should visit their doctor at least six to eight weeks before arriving in Indonesia.
• Travellers should ensure that they are up to date with all routine vaccinations before travelling. Most travellers should ensure that they have vaccinations for hepatitis A, tetanus, and
typhoid. For some travellers, it may be advisable to have cholera, hepatitis B, Japanese encephalitis, rabies, and tuberculosis.
• Travellers should take precaution against mosquito-borne diseases including malaria. This includes the use of insect repellent containing DEET and sleeping in a mosquito net.
• Travellers should take the necessary precaution against sun- and heat-related illnesses. Sun creams with a sun protection factor (SPF) of 30 or above and 4 or 5 stars UVA (ultraviolet
A) protection should be used. Travellers should also ensure that they drink plenty of non-alcoholic fluids.
• If taking long-term prescribed medication, travellers should contact their local Indonesian diplomatic mission to ensure that the import of such medication does not contravene any local
laws. Travellers should also ensure that they maintain the original prescription, consider having it notarised and translated, and that they have more than enough to cover the length of
their stay. There may be a limited supply of medication in Indonesia.
• Health facilities in Jakarta are generally below western standards, although some private hospitals offer western-level care. However, such care can be expensive. Travellers should
ensure that they have adequate medical insurance to cover medical repatriation in case of severe incidents.
• Travellers should avoid drinking tap water, drinks with ice or uncooked food such as salads – water is not potable in Indonesia. Bottled water is widely available.
• ATM Skimmer: Skimmers on ATM machines are not uncommon. Always make sure the slot where you insert your card has nothing attached to it. These devices may be disguised to
look like regular parts of an ATM, so check carefully. Try to use ATMs inside banks if possible.
• The Airport Pickup: Fake drivers work at the airport. As you walk out of your gate you unexpectedly see a driver with your name on a board and knowledge of your hotel (information
which has probably been fed to them by a member of cabin crew). En route to your hotel, your driver stops and demands money as fare, which you feel obliged to pay. Travellers
should not accept unexpected trips and should follow journey management plans if pre-arranged drivers have been organised.
• Taxis Parked in Front of Your Hotel: Many four and five-star hotels have taxis waiting outside all day. Despite appearances, these taxis are not associated with the hotel. These drivers
may not switch on their meters when picking up passengers and instead insist on an excessive charge whilst already in motion. Travellers should avoid taxis waiting outside of hotels.
Ask your hotel to order one for you from a reputable company and ensure they meter your journey. If the vehicle has a meter, it should be used. Taxi drivers have also been reported as
taking intentionally extended journeys in order to overcharge fares.
• Fake Blessings: There are numerous temples in Indonesia and while they are more prominent in Bali, the fake blessings scam can occur in Jakarta. It involves a fake priest or holy man
who will offer blessings and demand a donation in return, showing a jar filled with high denomination notes. Avoid engaging with such individuals.
• Airport Porters – Foreigners will be targeted at the airport by those who look like official staff who will offer to take your bag to your transportation before demanding a fee. At times they
can be forceful in their actions. Be firm in your response if you do not want any assistance.
• The Fake Money Changer – This scam has become synonymous with Indonesia. It involves money changers offering rates which seem too good to be true. There are a few tricks they
can play after grabbing your attention. They may claim to only have IDR 10,000 notes and while counting in front of you, they use sleight of hand tricks without you realising. They are
betting that a customer will not count the whole stack of currency. Some money changers have also been accused of using a rigged calculator, which can be quite effective due to the
large denomination of the rupiah. Only use authorised money changers and know how much you should be receiving.
MEDICAL CONCERNS
18th Asian Games, Jakarta and Palembang 2018: Event Advisory18 AUGUST to 02 SEPTEMBER 2018
LOCAL ETIQUETTE
While the various ethnic/religious groups in Indonesia have their own traditions and cultural traits, the following information is helpful to
remember for most groups.
• Indonesians avoid direct confrontation and place a large social emphasis on saving face. An unenthusiastic ‘yes’ may, in fact, mean ‘no’ and
Indonesians are more likely to say ‘maybe’ rather than ‘I don’t know’. Do not raise your voice with Indonesians, especially with the police.
Staying calm makes it more likely that you will receive the help or service needed.
• If giving something to an individual of a higher status, use two hands as a sign of respect.
• Avoid crossing your legs while sitting and do not allow the bottom of your feet to face or point at another person.
• Use your right hand to pass objects or eat food. The left hand is considered unclean. Do not touch food, pass or receive anything, touch
anyone or point with your left hand.
• Although there are no anti-gay laws (apart from in Aceh), there are also no laws protecting the LGBT community and an anti-pornography
law has been used to raid gay entertainment venues.
• The head is considered sacred; the head of others should not be touched.
• Most restaurants and hotels include a service charge of 10 per cent in their bill. If not automatically added, then a tip of five to ten per cent is
appropriate.
• Standing with your arms on your hips may be interpreted as an angry and aggressive posture.
• Pointing should only be done with the thumb, not the finger.
• Indonesians generally expect punctuality for social or business events.
• Due to the importance of religion in Indonesia, all travellers should dress conservatively, especially women. It is advisable to wear clothes
which cover knees and shoulders. Displays of affection between members of the opposite sex are generally frowned upon and may attract
unwanted attention.
SOLACE GLOBAL
Solace Global remains available to provide the full range of Travel Risk Management services to clients.
Solace Global is also able to provide comprehensive travel tracking, crisis management, in-country journey management, meet and greet, 24/7 monitoring,
response, and evacuation services.
For further details please contact +44 (0)1202 795 801 or email [email protected].
KEY DATES
25 July 2014
• The Olympic Council of
Asia appointed hosts for
the Games during a
meeting in Kuwait City.
30 June 2018
• Organisers announced that
the 30 June marks the first
day of ticket sales.
15 July 2018
• Flame for the Asian Games
lit in New Delhi, India.
19 July 2018
• Relay of the Asian Games
Flame begins in Indonesia.
21 July 2018
• Gelora Sriwijaya Stadium in
Palembang damaged due
to a riot during a local
football match.
08 August 2018
• First events of the Games –
Basketball – begin.
18 August 2018
• Opening Ceremony to be
held in the Gelora Bung
Karno Stadium.
02 September 2018
• Closing Ceremony to be
held in the Gelora Bung
Karno Stadium.