future-work & future-leadership in the digital age
TRANSCRIPT
Future Work & Leadership
World Business Dialogue
Cologne, 9th March 2017
Let‘s start with a quick
journey through time…
3
From this…
Source: http://criticalperformancellc.blogspot.de; /www.digitaltransformationblog.com
4
... over this…
1st
Mechanization,
water power, stream
power
2nd
Mass production,
assembly line,
electricity
3rd
Computer and
automation
4th
Cyber Physical
Systems
Source: Christoph Roser - "Faster, Better, Cheaper" in the History of Manufacturing
5
... to this!
Source: Christoph Roser - "Faster, Better, Cheaper" in the History of Manufacturing
1st
Mechanization,
water power, stream
power
2nd
Mass production,
assembly line,
electricity
3rd
Computer and
automation
4th
Cyber Physical
Systems
So what do we have to cope with
today?
7
Digital Data (from 2005 to 2020):
From 130 to 40.000 Exabyte
Facebook (2009 - 2015):
From 100 to 1.600 Mio. active users per
month
Google search queries (2014) per day:
2.100 bn
IoT (number of connected devices in
2014): 17 bn
We are living in exponential times…
Source: www.tairawhititechxpo.com
8
…in which humans will improve themselves rapidly using artificial
intelligence!*
*“Explosion of intelligence“
What does that mean for our work?
10
Routine activities are
totally digitized and
automatized!
11
Employees can focus on
value-adding activities…
And what do we have to change
regarding our skills?
13
(nearly)
everything!
14 Source: ; hillcrestcleaning.co.uk; inteldig.com/
Old times…
15
Top 10
Skills
Source: Future of Jobs Report, Word Economic Forum, 2016
How should leaders react?
17
Think & behave
ambidextrous!
At the same time:
Make the core business more
efficient (exploit) and create new
growth opportunities (explore)!
18
Management Leadership
Processes that ensure the functioning
of the company:
Strategic objective target, prospective
planning and budgeting
Analytical segmenting and combining
Staffing and clarifying of the areas of
responsibility
Performance management
Solve problems after a failure
Introducing people to a vision:
Support and interest in others
Communication through words and
actions
Motivation, inspiration & Empathy
Revealing individual sense to work for
such organizational culture
Being a role model
Building teams and coalition
Source: Kotter, Leading Change
19
If you want to build a ship, do not drum up the men to gather wood and share out the work but teach the men a longing for the wide, endless oceans
Antoine de Saint-Exupery
More tangible please…
21
Different failure culture!
Different incentive system for leaders!
No more control and demand!
Focus on company spirit, empowerment &
creativity!
What has to be changed to foster
innovation in a company?
22
Overall establishment of New Work:
Employer attractiveness
correlates with:
Creative Workspaces:
Democratic leadership culture:
Fast decision processes:
0,25
0,24
0,21
0,27 Overall establishment of New Work:
Revenue
correlates with:
Fast decision processes:
Democratic leadership culture:
Creative workspaces:
0,27
0,26
0,22
0,24
Overall establishment of New Work:
Employee fluctuation
correlates with:
Democratic leadership culture:
Fast decision processes:
Home-office:
– 0,25
– 0,22
– 0,23
– 0,24 Overall establishment of New Work:
Democratic leadership culture:
Fast decision processes:
Flexible hours:
0,37
0,36
0,30
0,36
Employee satisfaction
correlates with:
23
Imagine the ideal leader!
What does he/she have to do
to boost your performance?
24
Detecon Study „Future of work and work organization (New Work)“
Top 3 of the most wished-for traits:
(1) Delegation of responsibility
(2) Support in gathering technical
knowledge
(3) Own responsibility in choosing
where to work
Imagine the ideal leader!
What does he/she have to do
to boost your performance?
25
Imagine the ideal leader!
What do you wish for the
future?
26
Imagine the ideal leader!
What do you wish for the
future?
Communicate clearly and openly!
Be authentic! Be a role model!
Convince me with your vision!
Involve me! Ask for my opinion!
Trust me!
Prepare your team to work in the digital age!
Detecon Study „Future of work and work organization (New Work)“
27
Do you know that guy?
“When I touch as
many people as I
can, I (…) become a
better CEO.”
Source: twitter.com
28 Source: twitter.com
Create
enthusiasm!
29 Source: twitter.com
So what can
you learn from
those lateral
thinkers ?
30
Think outside the box
CORE!
31 Source: tesla.com; Los Angeles Times
32
Mark Levy Head of Employee
Experience
Vision:
workplace as
an experience
“a job here should not feel
like a job but like a hobby”
Source: Airbnb.com; forbes.com
33 Source: Justin Sullivan/Getty Images
“Employees are mature and
fully grown adults.
So we leave decisions to
their responsibility”
So what have we learned so far?
35
My life is like
Rihanna‘s song
all I do is
work work work
and the rest of it I
don‘t understand.
36
We need more flexibility regarding leadership (careers, skills etc.)
We need empathic, charismatic leaders with a real vision
However, there is no one-size fits all model:
Best leadership style depends on individual employee
Most important…
38
Everybody
is a leader!
…you can‘t always put
the blame on those up in
the Management…
Comments?
Ideas?
40
Sharing is Caring!
Source: LinkedIn
#Future Work #New Work #Arbeit 4.0 #Innovationskultur #Computational Thinking
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