future of work and organisations · the changing context of work, ... the fourth industrial...
TRANSCRIPT
![Page 1: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/1.jpg)
Bristol Distinguished Address Series
Future of work and organisationsBristol Business School
UWE
Peter CheeseCEO, CIPD
1 February 2017
![Page 2: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/2.jpg)
The Changing Context of Work, Workforce & Workplace
GlobalisationPolitical & Economic
Uncertainty
Technological change
Social & Demographic change
Forces shaping the future of work
![Page 3: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/3.jpg)
Creating a human centric future…
Klaus Schwab – The Fourth Industrial Revolution
“together shape a future that works for all by putting people first, empowering them and constantly reminding ourselves that all of these new technologies are first and foremost tools made by people for people.”
![Page 4: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/4.jpg)
• ‘Computerisation could replace up to 47% of jobs in the US’
• Top 10 in demand jobs in 2010 didn’t exist in 2004
• 65% of school children today will end up doing jobs not yet invented
• 15m jobs to be replaced by robots in the next 20 years (BofE)
Probability of computerisation
Occupation
99% Maths technicians
99% Insurance underwriters
98% Loan officers
98% Credit analysts
98% Legal secretaries
97% Dental lab technicians
96% Surveying & mapping technicians
96% Compensation & benefit managers
95% Nuclear power reactor operators
94% Paralegals and legal assistants
94% Accountants & auditors
93% Tax examiners & collectors, & revenue agents
86% Real estate sales agents
65% Librarians
61% Market research analysts & marketing specialists
58% Personal financial advisors
Source: Frey and Osborne (2013)
The changing nature of jobs - ♯FOBO
Less than a quarter (23%) of employers have devised and implemented a formal strategy to address the
potential impact of new technologies on their workforce
Economist Intelligence Unit
![Page 5: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/5.jpg)
Workforce trends since the GFC • Most increase in employment
thru ‘non-standard’ jobs
• 30%+ now working self-employed or in micro-enterprises.
• 90% of the increase in the workforce is the 50+ segment, or 1.12m people.
• High skill jobs (managerial, professional etc.) account for 70% of employment rise.
• 10% decline in average earnings in real terms
Sources: ONS, CIPD, E&Y, OECD
![Page 6: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/6.jpg)
New org models – sharing economy, gig economy, peer-to-peer, holocracies
![Page 7: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/7.jpg)
A crisis of trust?
![Page 8: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/8.jpg)
The ‘people’ agenda…
• Diversity and inclusion• Stress, wellbeing• Productivity• Work-life balance
• Equality and opportunity• Utilisation of skills and
talents• Meaning and purpose• Engagement
![Page 9: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/9.jpg)
• Mental health costs the UK £70bn per year, equivalent to 4.5% of GDP
• Mental ill-health costs each employer £1,035 per employee, per year
• 15.2m sick days per year due to stress, anxiety or depression
• Failure to unlock discretionary effort costs UK business £6bn
• Only 2 in 5 employees working at peak performance
Engagement and wellbeing – critical business issues
![Page 10: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/10.jpg)
0
10
20
30
40
50
60
70
80
90
100
Sha
re o
f gra
duat
es
Graduates in non-graduate jobs
2004 2010
Source: CIPD over-qualification and skills mismatch in the graduate labour market, August 2015
Addressing the growing skills mismatches
![Page 11: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/11.jpg)
Skills landscape – who’s responsible?
Work disciplines & time
management
Communication skills
Literacy and numeracy
Resilience & learning skills
Empathy and collaboration
Digital skills Financial understanding
People management
Critical thinking & problem solving
‘Hard’ skills ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ ‘Soft’ skills‘Hard’ skills ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ ‘Soft’ skills
Technical and job/role skills
Core Skills
Employability
Skills
Job Skills
Project management
![Page 12: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/12.jpg)
Sourcing, attracting and retaining talent
![Page 13: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/13.jpg)
Shifting cultures and behaviour
From control to enablementFrom policy to principles
![Page 14: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/14.jpg)
Developing managers at all levels is critical
![Page 15: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/15.jpg)
Aligning outcomes with people management practices
Source
Attract
Engage
DevelopRecognise
Reward
Progress
Key outcomes
Cultural change & alignment
Diversity and inclusion
Productivity and performance
Engagement and wellbeing
Risk management
Principles led, evidence based, outcomes driven
![Page 16: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/16.jpg)
Greater transparency and the multi-stakeholder view
![Page 17: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/17.jpg)
In conclusion – key business and organisational themes
• Agility and resilience as strategic capabilities
• From collectives to individuals and networks
• Managing heterogenous workforces and ways of working
• From ‘process over people’ and ‘econ man’ to human behaviourand people at the centre
• From best practice to best fit or adaptive practice
• Desire for meaning-making and purpose – culture over rules
• From accounting to accountability
![Page 18: Future of work and organisations · The Changing Context of Work, ... The Fourth Industrial Revolution “together shape a future that works for all by putting people first, empowering](https://reader034.vdocuments.mx/reader034/viewer/2022051812/6029b5c2e2049c77a73b0dc6/html5/thumbnails/18.jpg)
The need for broad cooperation
Policy
Regulation
BusinessEducation
Society