fundamentals of vocational assessment mike ahlers mmds, cve
TRANSCRIPT
Vocational AssessmentVocational Assessment
A general term for the process of identifying and appraising an individual’s level of functioning in relation to vocational preparation and employment decision making.
Purpose of AssessmentPurpose of Assessment
To gather employability related information with an individual that will assist/empower that individual in making vocational decisions.
Outcome of AssessmentOutcome of Assessment
To help identify and plan for services or activities needed to assist the person in his/her career goals.
Outcome of AssessmentOutcome of Assessment
To increase the individual’s knowledge of his/her capabilities and jobs so appropriate occupational choices can be made.
Principles of AssessmentPrinciples of Assessment
Behavioral observation and personal interaction are critical
Information (findings) must be verified
It is essential to use a variety of approaches and methods to provide fair and accurate vocational assessment
Principles of AssessmentPrinciples of Assessment
Assessment is ongoing and developmental
Assessment is required to make decisions and develop plans
Assessment represents an integral part of larger processes or systems
To have value, it must be used and useful
Principles of AssessmentPrinciples of Assessment
Assessment requires collaboration and several sources of input
Information must be current, valid, and relevant
Assessment is systematic and organized, but flexible
Informed ChoiceInformed Choice
A decision made by a person served that is based upon sufficient experience and knowledge, including exposure, awareness, interactions, or instructional opportunities, so that the choice is made with adequate awareness of the alternatives and consequences of the options available.
TeamTeam
The team, at a minimum, should include the person served and the primary personnel directly involved in the participatory process of defining, refining, and meeting goals.
2002 CARF Standards Glossary
Commission on Accreditation of Commission on Accreditation of Rehabilitation Facilities (CARF) Rehabilitation Facilities (CARF)
StandardsStandards
Comprehensive Vocational Evaluation Services
Vocational EvaluationVocational Evaluation
1. An individual written evaluation plan is developed for each person
2. The plan is prepared by the person seeking employment and the evaluator
3. The plan identifies questions to be answered, how they will be answered, who will answer them, and assistive technology to be used
Vocational EvaluationVocational Evaluation
4. The plan is modified as necessary
5. A vocational evaluator or vocational specialist provides or supervises the services
6. One or more of the following are used: Work samples, situational assessment, psychological testing
Vocational EvaluationVocational Evaluation
7. When work samples are used, written instructions specify the materials used, layout, methods, and scoring
8. When situational assessments are used they are evaluated as to appropriateness based upon individual needs
9. When psychological testing is used, it is done by qualified persons
Vocational EvaluationVocational Evaluation
10. When a functional capacities assessment is performed, the report identifies functional strengths and needs, accommodations, and supports available for community inclusion.
Vocational EvaluationVocational Evaluation
11. Vocational Evaluation services have the capability to assess or obtain the following:
a. Ability to learn about oneself
b. Educational and vocational achievements
c. Assistive technology needed
d. Community and employment supports needed
e. Environmental conditions needed
Vocational EvaluationVocational Evaluation
f. Tool/job site modification or adaptive equipment needed
g. Work and non-work needs
h. Independent living skills
i. Intellectual capacities
j. Interests, aptitudes, and career aspirations
k. Job-seeking and job-keeping skills
l. Knowledge of occupational information
Vocational EvaluationVocational Evaluation
m. Learning styles, including ability to understand, recall, and respond
n. Loss of access and/or loss of earningso. Personal, social & work related behaviorsp. Physical and psychomotor capacitiesq. Possible employment objectivesr. Transferable skillss. Work skills and tolerancest. Modes of communication
Vocational EvaluationVocational Evaluation
12. The information in each written evaluation report:
a. Answers the referral questions
b. Is shared with the person seeking employment
c. Is disseminated in a timely manner
d. Is relevant to the desired employment outcome
Transferable SkillsTransferable Skills
“Occupationally significant characteristics not directly affected or eliminated by the individual’s physical or emotional disabilities.”
Skills Transfer DefinitionSkills Transfer Definition
A person is considered to have skills that can be used in jobs other than those performed previously when the skilled or semi-skilled work activities from past jobs can be used to meet the requirements of skilled or semi-skilled work activities of other jobs or kinds of work.
Adaptive Transferable SkillsAdaptive Transferable Skills
Arrives to work on timeComes to work regularlyWorks scheduled hoursCalls in when absentWorks without constant supervisionGets along with othersFollows rulesTurns out quality work
Functional Transferable SkillsFunctional Transferable Skills
Makes complex decisionsDeals with peopleWorks to standardsPerforms a variety of dutiesLifts/carriesApplies common senseSees pertinent detailsPerforms arithmetic operations
Content Transferable SkillsContent Transferable Skills
MachinesMethodsToolsEquipmentWork AidsKnowledge
Rehabilitation HierarchyRehabilitation Hierarchy
1) The client can return to work at the same job with the same employer without modifications;
2) The client can return to work at the same job with the same employer with modifications;
3) The client can return to work with the same employer at a different job without modifications and at equal or better pay;
Rehabilitation HierarchyRehabilitation Hierarchy
4) The client can return to work with the same employer at a different job with modification at equal or better pay;
5) The client can return to work with a different employer at the same job without modifications at equal or better pay;
6) The client can return to work with a different employer at the same job with modifications at equal or better pay;
Rehabilitation HierarchyRehabilitation Hierarchy7) The client can return to work with a
different employer at a job in which he or she has never been employed, but for which the client has transferable skills and formal training is not required;
8) The client may return to work only if formal training is available and the client has the ability to successfully complete such training;
9) The client does not have potential for competitive employment.
Referral QuestionsReferral Questions
What do you want to know? What information do you already
have?Type of assessment will depend
upon the questions asked.
AssessmentAssessment
There are three levels:Level I – ScreeningLevel II – Clinical/ExploratoryLevel III – Vocational Evaluation
Level I – ScreeningLevel I – Screening
The initial process designed to arrive at a decision for vocational planning. This approach may consist of interviews, functional assessment, limited standardized testing, collecting and analyzing background information. It is used to assess one or two specific skills related to a specific vocational option.
Level II – Clinical/ExploratoryLevel II – Clinical/Exploratory
A process to further investigate vocationally relevant information. It may include additional interviewing, additional vocational counseling, additional standardized testing, transferable skills analysis and/or job matching. Adaptive transferable skills are usually not an issue. Vocational options are not yet known.
Level III – Vocational EvaluationLevel III – Vocational EvaluationA comprehensive process when more in-depth information is needed beyond Levels I and II that systematically uses work to assist individual’s vocational development and career decision making. The process can use work samples, standardized tests, situational assessments, behavioral observation, community based assessment, transferable skill analysis, job matching and background analysis. Adaptive and functional transferable skills are questionable or not known.
The DOT, O*Net & SOCThe DOT, O*Net & SOC
Occupational Network replaces the Dictionary of Occupations Titles
Over 12,000 job titles reduced to 900
Standard Occupational Classification
Assessment ToolsAssessment Tools
Behavior observationPsychometric testingWork samplesSituational AssessmentCommunity-based work assessmentAdditional Services:
– Rehabilitation Engineering– Physical Therapy assessment– Occupational Therapy assessment
Psychometric TestingPsychometric Testing
Interest Inventories
Personality profiles
Aptitude tests
Achievement tests
Dexterity performance tests
Learning style assessments
Values identification surveys
Work SampleWork Sample
A well-defined work activity involving tasks, materials, and tools that are identical or similar to those in an actual job or cluster of jobs.
ValparJEVSMcCarron Dial
Situational AssessmentSituational Assessment
Systematic observation process for evaluating work related behaviors and skills within a controlled or semi-controlled work setting. Although any type of task or situation may be used, real work is most often recommended for relevance and authenticity.
Community-based Work AssessmentCommunity-based Work Assessment
Prior to the community-based work assessment, the evaluator should have information from a Job Analysis. This Job analysis describes what the worker does in terms of activities or function; How the work is done; Results of the work; Worker characteristics; and context of the work in terms of environmental and organizational factors.
Community-based Work AssessmentCommunity-based Work Assessment
A specific tool used in the Level III Vocational Assessment
Usually part of an individualized comprehensive vocational assessment
Uses real work in a competitive, integrated setting
Work consistent with the client’s stated, implied, tested interests
Community-based Work AssessmentCommunity-based Work Assessment
Performances are evaluated by evaluation personnel in coordination with the employer and supervisor.
Not intended to result in employment.
This is an assessment tool, not a placement tool!
Community-based Work AssessmentCommunity-based Work Assessment
Answers the referral questionsResults / report should include:Learning stylePerformance, quality, consistency,
staminaTransferable skillsPotential for success, possible trainingAccommodationsOther options
Community-based Work AssessmentCommunity-based Work Assessment
Done when the questions are answered
Paid for participatingWorkers Compensation coverage
Additional ServicesAdditional Services
Rehabilitation Engineering
Physical Therapy Assessment
Occupational Therapy Assessment
Vocational Assessment ReportVocational Assessment Report
A synthesized interpretation of assessment information that provides rationale for recommended steps and plans.
Report FormatReport Format
Basic HeadingsServices ProvidedIdentifying InformationAssessment SummaryBehavior ObservationsConclusion
Program EvaluationProgram Evaluation
KANSAS REHABILITATION SERVICES CAREER DEVELOPMENT CENTERS CUSTOMER ASSESSMENT FOLLOW UP We are very interested in your comments about the Career Development Centers (CDC) services. Please spend a few minutes completing this form so we can collect information about our program. Please mark one answer for each statement corresponding to whether you agree or disagree with the statement. Any suggestions on how we can improve our services will be welcomed and appreciated. Your Name:_________________________________
1) The assessment results were helpful to make some decisions about work options or to develop a vocational plan.
Circle one: Strongly Agree Agree Disagree Strongly Disagree
Comments or Suggestions: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
2) I felt I was included throughout the assessment. Circle one: Strongly Agree Agree Disagree Strongly Disagree
Comments or Suggestions: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
3) Job options and support services were identified for me. Circle one: Strongly Agree Agree Disagree Strongly Disagree
Comments or Suggestions: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________
4) Overall, I was generally satisfied with the services provided by the Career Development Center.
Circle one: Strongly Agree Agree Disagree Strongly Disagree Comments or Suggestions: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Please return to: Diane Allen
Kansas Rehabilitation Services White Lakes Mall 3640 SW Topeka Blvd. Suite 150 Topeka, KS 66611 [email protected]
KANSAS REHABILITATION SERVICES CAREER DEVELOPMENT CENTERS 90 DAY FOLLOW UP In order to measure our program effectiveness, we need to collect some brief information on the person listed below. Please take a minute to respond. Any suggestions on how we can improve our services will be welcomed and appreciated. __________________________________ ______________ ______________
Consumer Name Admit date Exit date __________________________________ _______________________________
Referral Counselor CDC Staff 1. Is the consumer identified above, employed or in training consistent with the individual’s unique strengths, priorities, concerns, capabilities, career interests and informed choice?
YES NO 2) When did the employment or training start? __________________________________ 3) If employed, what is the job title? __________________________________ 4) If employed, what is the consumer’s present salary? _______________________________ 5) If employed, does the consumer’s job include benefits? YES NO Comments:___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Method of data collection: 1)exit interview 2)phone consumer 3)phone DO 4)mail consumer 5)mail DO
Please return to: Diane Allen Kansas Rehabilitation Services White Lakes Mall 3640 SW Topeka Blvd. Suite 150 Topeka, KS 66611 [email protected]
QualityQuality
“The age of the customer” has arrived in employment and community services…
We should accept for our families only those services that measure up to the ultimate criterion —“those we would want for ourselves!”
2001 Consumer and Family Guide to Quality Services - CARF
Mike Ahlers Mike Ahlers [email protected]@srs.ks.gov