fundamentals of ip – helping you pitchv1.1
DESCRIPTION
A presentation delivered to IFSEC 2009 advising installation companies of how to evolve their businesses to deliver IP-based solutions to clients. This presentation was written and delivered at the request of the IFSEC organisers United Business Media.TRANSCRIPT
By Simon Adcock, Managing Director,
ATEC Security & Communications
Member, BSIA CCTV Section Technical Committee
Fundamentals of IP
Helping you Pitch for Projects
Presented to : IFSEC 2009
12/13th May2009
Agenda
• Introduction
• What is an IP system ?
• Sales Strategy
• Is IP Cost-Effective
• Core Knowledge
• Competitors
• Next Steps
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
Convergence (its all just data)
Key Drivers (why convergence is happening now)
Compression Networks Storage
Transmission of data is why IP exists
CCTV requires transmission of images (data)
“Technological convergence refers to a trend where some technologies having distinct functionalities evolve to technologies that overlap, i.e. multiple products come together to form one product, with the advantages of each initial component”
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
ATEC IP Journey
2000
• Analogue CCTV experts primarily town centre CCTV, rail, commercial
• Started looking at IP technology
2004
• A few IP systems installed with PI Vision
• Initial Training CISCO CCNA manuals
• First IP system trials and partnership with Indigo Vision in 2005
2009
• IP CCTV accounts for 75% of CCTV Sales
• Our largest IP system has over 1200 cameras on 63 sites and records 1.3 billion images per day
• Indigo Vision Elite Partner
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
What is an IP CCTV System?
analo
gue
IP tra
nsm
itte
rsIP
Ca
me
ras
IP Video Bridge
IP Connection Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
A Different Approach to Sales
Simple, low tech
Sell to security
Price
Relationship selling
Be competitive
Complex, high tech
Sell to IT and security
Value and Competence
Consultative sell
Be an expert
Analogue IP Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
A Different Organisational Strategy
Strategic supplier
partnerships
Increased complexity
Consultative sales
Deeper product
knowledge
Need training
More product
focus
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
Comparing Equipment
Trial the equipment
• Bench test/Field Trial
• Distributor Advice
Look for:
• Reliability
• Ease of Use
• Price competitive
• Image quality versus bandwidth
• Modular system, easily expandable
• Backwards Compatibility
• Strong Brand, Awards/Case Studies
• ONVIF (Open Networks Video interface Forum) – Sony, Axis, Bosch
• PSIA (Physical security Interoperability Alliance) - Cisco
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
IP and Application Geography
Island Site (<300m)
(Office, Factory)
Campus Site (300-1500m)
(Hospital, University)
Metropolitan (1.5 – 10Km
(Town Centre, Port)
Regional (>10Km)
(Rail Network, Highways)
Cost of alternatives increasing
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
• Mission Critical Systems
• Large (expandable) systems
• Whole life cost
• Multiple control points
• Reliable Wireless Transmission
• Use of Existing Network
Is IP the Most Cost Effective Solution?
• 10 camera system, Island Site
– No discernable benefit
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
Bandwidth and Image Quality factors
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
Bandwidth
Frame Rate
Capture resolution
Compression
Scene Motion
Bandwidth
(Mb/s)
Retention period (s)
8Storage
(MB)
OSI 7-Layer Model
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
Source (Codec) Destination (viewer)
Packets, Frames and Protocols
• Packets/Frames
– IP traffic is divided into packets
– Multiple packets in an ethernet frame
• TCP/UDP Protocols
– TCP – Error checking, data integrity
– UDP – Fire and forget, time sensitive data
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
Switching and Routing
• Hub, Switch, Routers
– Hub – Broadcasts on all ports, collisions
– Switch transmits selectively, less collisions
– Router – connects networks together
• Unicast/Multicast
– Unicast packets – single destination
– Multicast packets copied at split point
• Subnets
– Divide address ranges into smaller networks
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
Ports and Firewalls
• Ports
– Used to segment traffic
– Applications use standardised ports
– E.g. 80 and 8080 for internet
• Firewalls
– Provide protection from unwanted traffic
– E.g by port blocking
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
Exploit Competitor Weaknesses
Security Industry
• Weak understanding of networks
• Still buying and selling tactically, low tech, low knowledge
IT Industry
• See CCTV, Access control as just another network application
• Don’t understand operational requirements
• Limited knowledge of standards
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
Sources of Knowledge
Formal Training Courses/Publications
• Not manufacturer dependent
• transferrable knowledge
Manufacturer Partner
• System specific
• Manufacturers will expect some general IP knowledge
Distributor
• May run introductory courses
• Can offer a range of manufacturers
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
Useful Links
Interoperability
• http://www.psialliance.org/
• http://www.onvif.org/
Operational Requirements
• http://scienceandresearch.homeoffice.gov.uk/hosdb/
Training
• http://www.tavcom.com/
• http://www.cisco.com/cisco/web/UK/index.html
Standards
• www.bsia.co.uk
Introduction
What is an IP System?
Sales Strategy
Is IP Cost Effective?
Core IP Knowledge
Competitors
Next Steps
In a nutshell……………
• IP systems use the network as the primary data distribution mechanism
• IP system design is more complex
• Different strategy
– Consultative expert
– Value and competence
– Supply chain partnerships
• Application geography, criticality and system size determine cost-effectiveness
Thank you for listening
Simon Adcock – Managing Director
ATEC Security Limited
Middlemore Lane
Aldridge, Walsall
West Midlands, WS9 8SP
T : 01922 455 496
M: 07976 455521
F : 01922 743 186
W: www.atec-security.co.uk