fundamentals of information systems, third edition1 human resource management information systems...
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Fundamentals of Information Systems, Third Edition 1
Human Resource Management Information Systems
• Human resource MIS: concerned with activities related to employees and potential employees of an organization
• Needs and planning assessments
• Recruiting
• Training and skills development
Fundamentals of Information Systems, Third Edition 2
Human Resource Management Information Systems (continued)
• Scheduling and assignment
• Employee benefits
• Outplacement
Fundamentals of Information Systems, Third Edition 3
Human Resource Management Information Systems (continued)
Figure 6.9: Overview of a Human Resource MIS
Fundamentals of Information Systems, Third Edition 4
Other Management Information Systems
• Accounting MIS: provides aggregate information on accounts payable, accounts receivable, payroll, and many other applications
• Geographic information system (GIS): capable of assembling, storing, manipulating, and displaying geographic information
Fundamentals of Information Systems, Third Edition 5
An Overview of Decision Support Systems
• A DSS is an organized collection of people, procedures, software, databases, and devices used to support problem-specific decision making and problem solving
• The focus of a DSS is on decision-making effectiveness when faced with unstructured or semistructured business problems
Fundamentals of Information Systems, Third Edition 6
Capabilities of a Decision Support System
• Support all problem-solving phases
• Support different decision frequencies
• Support different problem structures
• Support various decision-making levels
Fundamentals of Information Systems, Third Edition 7
Capabilities of a Decision Support System (continued)
Figure 6.10: Decision-Making Level
Fundamentals of Information Systems, Third Edition 8
A Comparison of DSS and MIS
Table 6.3: Comparison of DSSs and MISs
Fundamentals of Information Systems, Third Edition 9
A Comparison of DSS and MIS (continued)
Table 6.3: Comparison of DSSs and MISs (continued)
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Components of a Decision Support System
• Model base: provides decision makers access to a variety of models and assists them in decision making
• Database
• External database access
• Access to the Internet and corporate intranet, networks, and other computer systems
• Dialogue manager: allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases
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Components of a Decision Support System (continued)
Figure 6.11: Conceptual Model of a DSS
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Group Support Systems
• Group support system (GSS)– Consists of most elements in a DSS, plus software to
provide effective support in group decision making– Also called group decision support system or
computerized collaborative work system
Fundamentals of Information Systems, Third Edition 13
Group Support Systems (continued)
Figure 6.12: Configuration of a GSS
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Characteristics of a GSS That Enhance Decision Making
• Special design
• Ease of use
• Flexibility
• Decision-making support
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Executive Support Systems
• Executive support system (ESS): specialized DSS that includes all hardware, software, data, procedures, and people used to assist senior-level executives within the organization
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Executive Support Systems in Perspective
• Tailored to individual executives
• Easy to use
• Drill-down capable
• Support the need for external data
Fundamentals of Information Systems, Third Edition 17
Executive Support Systems in Perspective (continued)
• Can help when uncertainty is high
• Future-oriented
• Linked to value-added processes
Fundamentals of Information Systems, Third Edition 18
Capabilities of Executive Support Systems
• Support for defining an overall vision
• Support for strategic planning
• Support for strategic organizing and staffing
• Support for strategic control
• Support for crisis management
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Summary
• The decision-making phase of the problem-solving process includes three stages: intelligence, design, and choice
• A management information system (MIS) provides managers with information that supports effective decision making and provides feedback on daily operations
• A financial MIS provides financial information to all financial managers within an organization
Fundamentals of Information Systems, Third Edition 20
Summary (continued)
• The manufacturing MIS subsystems and outputs monitor and control the flow of materials, products, and services through the organization
• A marketing MIS supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness
• A human resource MIS is concerned with activities related to employees and potential employees of an organization
Fundamentals of Information Systems, Third Edition 21
Summary (continued)
• A DSS is an organized collection of people, procedures, software, databases, and devices used to support decision making and problem solving
• A group support system (GSS) consists of most elements in a DSS, plus software to provide effective support in group decision making
• An executive support system (ESS) is a specialized DSS that includes all hardware, software, data, procedures, and people used to assist senior-level executives within the organization