Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Chapter 1Strategic Implications of a Dynamic HRM Environment

Fundamentals of Human Resource ManagementEighth EditionDeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsIntroduction The World of Work - continues to change, but at an even more rapid pace. HR must understand the implications of:globalizationtechnology changesworkforce diversitychanging skill requirementscontinuous improvement initiativesthe contingent work forcedecentralized work sitesand employee involvement

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsUnderstanding Cultural EnvironmentsTodays business world is truly a global village. This term refers to the fact that businesses currently operate around the world.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsUnderstanding Cultural EnvironmentsHRM must ensure thatemployees can operate in the appropriate language communications are understood by a multilingual work forceEnsure that workers can operate in cultures that differ on variables such asstatus differentiationsocietal uncertaintyassertivenessindividualismHRM also must help multicultural groups work together.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsUnderstanding Cultural EnvironmentsGLOBE Dimensions:AssertivenessFuture OrientationGender DifferentiationUncertainty AvoidancePower DistanceIndividualism/collectivismPerformance orientationHumane orientation

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsUnderstanding Cultural EnvironmentsCultural Implications for HRMNot all HRM theories and practices are universally applicable.HRM must understand varying cultural values.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsThe Changing World of TechnologyHow Technology Affects HRM Practices RecruitingEmployee SelectionTraining and DevelopmentEthics and Employee RightsCommunicationDecentralized Work SitesSkill LevelsLegal Concerns

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsWorkforce DiversityThe challenge is to make organizations more accommodating to diverse groups of people.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsWorkforce DiversityThe Workforce Today minorities and women have become the fastest growing segmentsthe numbers of immigrant workers and older workers are increasing

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsWorkforce DiversityHow Diversity Affects HRM Need to attract and maintain a diversified work force that is reflective of the diversity in the general population. Need to foster increased sensitivity to group differences. Must deal with the differentValuesNeedsInterestsExpectations of employees

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsWorkforce DiversityWhat Is a Work/Life Balance?A balance between personal life and workCauses of the blur between work and lifeThe creation of global organizations means the world never sleeps.Communication technologies allow employees to work at home.Organizations are asking employees to put in longer hours.Fewer families have a single breadwinner.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsLabor SupplyWhy Do Organizations Lay Off During Shortages? Downsizing is part of a larger goal of balancing staff to meet changing needs. Organizations want more flexibility to better respond to change. This is often referred to as rightsizing, linking employee needs to organizational strategy.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsLabor SupplyHow Do Organizations Balance Labor Supply? Organizations are increasingly using contingent workers to respond to fluctuating needs for employees. Contingent workers includePart-time workersTemporary workersContract workers

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsLabor SupplyIssues Contingent Workers Create for HRM How to attract quality temporaries How to motivate employees who are receiving less pay and benefits How to have them available when needed How to quickly adapt them to the organization How to deal with potential conflicts between core and contingent workers

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsContinuous Improvement ProgramsWork Process Engineering involves radical, quantum changes to entire work processes. How HRM Assists in Work Process Engineering Helps employees deal with the emotional aspects of conflict and changeProvides skills trainingAdapts HR systems, such as compensation, benefits, and performance standards.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsEmployee InvolvementDelegation having the authority to make decisions in ones jobWork teams workers of various specializations who work together in an organization HRM must provide training to help empower employees in their new roles. Involvement programs can achieve:greater productivityincreased employee loyalty and commitment

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and RobbinsA Look at EthicsThree views of ethics:Utilitarian View decisions are made on the basis of their outcomes or consequencesRights View decisions are made with concern for respecting and protecting individual liberties and privilegesTheory of Justice View decisions are make by enforcing rules fairly and impartiallyCode of ethics - a formal document that states an organizations primary values and the ethical rules it expects organizational members to follow.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins