fundamentals of hrm
TRANSCRIPT
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Chapter 2Fundamentals of HRM
Fundamentals of Human Resource ManagementEighth Edition
DeCenzo and Robbins
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Management Essentials
• Management involves setting goals and allocating scarce resources to achieve them.
• Management is the process of efficiently achieving the objectives of the organization with and through people.
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Management Essentials
• Primary Functions of Management– Planning – establishing goals– Organizing – determining what activities
need to be done– Leading – assuring the right people are on
the job and motivated– Controlling – monitoring activities to be
sure goals are met
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Why is HRM Important to an Organization?
• The role of human resource managers has changed. HRM jobs today require a new level of sophistication. – Federal and state employment legislation has
placed new requirements on employers. – Jobs have become more technical and skilled. – Traditional job boundaries have become blurred
with the advent of such things as project teams and telecommuting.
– Global competition has increased demands for productivity.
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Why is HRM Important to an Organization?
• The Strategic Nature – HRM must be– a strategic business partner and represent
employees. – forward-thinking, support the business
strategy, and assist the organization in maintaining competitive advantage.
– concerned with the total cost of its function and for determining value added to the organization.
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Why is HRM Important to an Organization?
• HRM is the part of the organization concerned with the “people” dimension.
• HRM is both a staff, or support function that assists line employees, and a function of every manager’s job.
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Why is HRM Important to an Organization?
• HRM Certification – Colleges and universities offer HR
programs. – The Society for Human Resource
Management and Human Resource Certification Institute offer professional certification.
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Why is HRM Important to an Organization?
Four basic functions:
• Staffing
• Training and Development
• Motivation
• Maintenance
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
How External Influences Affect HRM
• Strategic Environment• Governmental Legislation• Labor Unions• Management Thought
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
How External Influences Affect HRM
• HRM Strategic Environment includes:– Globalization– Technology– Work force diversity– Changing skill requirements– Continuous improvement– Work process engineering– Decentralized work sites– Teams– Employee involvement– Ethics
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Staffing Function Activities
• Employment planning– ensures that staffing will contribute to the
organization’s mission and strategy
• Job analysis– determining the specific skills, knowledge
and abilities needed to be successful in a particular job
– defining the essential functions of the job
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Staffing Function Activities
• Recruitment– the process of attracting a pool of qualified
applicants that is representative of all groups in the labor market
• Selection – the process of assessing who will be
successful on the job, and– the communication of information to assist
job candidates in their decision to accept an offer
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Goals of the Training and Development Function
• Activities in HRM concerned with assisting employees to develop up-to-date skills, knowledge, and abilities
• Orientation and socialization help employees to adapt
• Four phases of training and development– Employee training– Employee development– Organization development– Career development
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
The Motivation Function
• Activities in HRM concerned with helping employees exert at high energy levels.
• Implications are:– Individual– Managerial– Organizational
• Function of two factors:– Ability– Willingness
• Respect
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
The Motivation Function
• Managing motivation includes:– Job design– Setting performance standards– Establishing effective compensation and
benefits programs– Understanding motivational theories
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
The Motivation Function
• Classic Motivation Theories– Hierarchy of Needs –Maslow– Theory X – Theory Y –McGregor– Motivation – Hygiene – Herzberg– Achievement, Affiliation, and Power Motives
– McClelland– Equity Theory – Adams– Expectancy Theory - Vroom
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
How Important is the Maintenance Function
• Activities in HRM concerned with maintaining employees’ commitment and loyalty to the organization.– Health– Safety– Communications– Employee assistance programs
• Effective communications programs provide for 2-way communication to ensure that employees are well informed and that their voices are heard.
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Four Functions:– Employment– Training and development– Compensation/benefits– Employee relations
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Employment - Employment specialists:– coordinate the staffing function– advertising vacancies– perform initial screening– interview– make job offers– do paperwork related to hiring
• Training and Development – – help employees to maximize their potential– serve as internal change agents to the
organization– provide counseling and career development
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Compensation and Benefits – – establish objective and equitable pay
systems– design cost-effective benefits packages
that help attract and retain high-quality employees.
– help employees to effectively utilize their benefits, such as by providing information on retirement planning.
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Employee Relations – involves:– communications– fair application of policies and procedures– data documentation – coordination of activities and services that
enhance employee commitment and loyalty– Employee relations should not be confused
with labor relations, which refers to HRM in a unionized environment.
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Purpose and Elements of HRM Communications– Keep employees informed of what is
happening and knowledgeable of policies and procedures.
– Convey that the organization values employees.
– Build trust and openness, and reinforce company goals.
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Translating HRM Functions into Practice
• Effective Communication programs involve:– Top Management Commitment– Effective Upward Communication– Determining What to Communicate– Allowing for Feedback– Information Sources
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
Does HRM Really Matter?
• Research has shown that a fully functioning HR department does make a difference.
• Organizations that spend money to have quality HR programs perform better than those who don’t.
• Practices that are part of superior HR services include:– rewarding productive work– creating a flexible work-friendly environment– properly recruiting and retaining quality workers– effective communications
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
HRM in an Entrepreneurial Enterprise
• General managers may perform HRM functions, HRM activities may be outsourced, or a single generalist may handle all the HRM functions.
• Benefits include– freedom from many government regulations– an absence of bureaucracy– an opportunity to share in the success of
the business
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
HRM in a Global Village
• HRM functions are more complex when employees are located around the world.
• Consideration must be given to such things as foreign language training, relocation and orientation processes, etc.
• HRM also involves considering the needs of employees’ families when they are sent overseas.
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Fundamentals of Human Resource Management 8e, DeCenzo and Robbins
HR and Corporate Ethics
• HRM must:– Make sure employees know about
corporate ethics policies– Train employees and supervisors on how
to act ethically