1

Functions of ManagementFunctions of Management

Practical ManagementPractical Management

Learning objectivesLearning objectivesUnderstand:Understand:• The skills & attributes required by The skills & attributes required by

managersmanagers• The role & functions of managementThe role & functions of management• The management environmentThe management environment• The challenges of managementThe challenges of management• How to match attributes to the rolesHow to match attributes to the roles• Our own management abilities & Our own management abilities &

needsneeds

Your thoughts:Your thoughts:

What is a Manager Anyway?

Traditional Person who plans, directs people and resources

New Organization Person who supports, coaches, coordinates, and leads

Peter Principle A person promoted to their level of incompetence

Dilbert’s Principle The most ineffective workers are systematically moved where they can do the least damage

THE 4 FUNCTIONSTHE 4 FUNCTIONS

1.1. PlanningPlanning

2.2. Organising Organising

3.3. Leading Leading

4.4. Controlling Controlling

PlanningPlanning

What is planning?What is planning? What kind of things do we plan?What kind of things do we plan?

• Strategic planningStrategic planning• Tactical planningTactical planning• Project planningProject planning• MarketingMarketing• HR planningHR planning

Organising Organising

What is organising?What is organising?

What do we organise?What do we organise?• OurselvesOurselves• PeoplePeople• TimeTime• Other resources like finance, equipment Other resources like finance, equipment

etc.etc.

LeadingLeading

Establishing direction and influencing Establishing direction and influencing people to follow that directionpeople to follow that direction

What do we lead?What do we lead?• OthersOthers• Direction & focusDirection & focus• CultureCulture• Innovation & technologyInnovation & technology• Markets & marketing Markets & marketing

ControllingControlling

Monitoring and adjusting resources Monitoring and adjusting resources and processes to achieve goalsand processes to achieve goals• PeoplePeople• Finance & budgetFinance & budget• Legal implicationsLegal implications• Time & targets Time & targets • QualityQuality• H&S H&S

Time AllocationTime Allocation

What amount of time do managers What amount of time do managers allocate to the 4 main functions?allocate to the 4 main functions?

How does this change over career How does this change over career development?development?

Fayol’s Functions of ManagementFayol’s Functions of Management

Gulick and Urwick expanded Fayol's Gulick and Urwick expanded Fayol's list to seven executive management list to seven executive management activities POSDCORB:activities POSDCORB:

1.1.PlanningPlanning2.2.OrganisingOrganising3.3.Staffing Staffing 4.4.Directing (Controlling)Directing (Controlling)5.5.Coordinating Coordinating 6.6.ReportingReporting7.7.BudgetingBudgeting

Management SkillsManagement Skills

Compare the skills managers need Compare the skills managers need more of at the start with those they more of at the start with those they need as they develop into senior need as they develop into senior management. Use a diagram to management. Use a diagram to illustrate your thoughts.illustrate your thoughts.

Mintzberg’s 10 Roles of Mintzberg’s 10 Roles of Management - 1973Management - 1973