functions & challenges of cio

8/4/2019 Functions & Challenges of CIO

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Functions &

Challenges of CIO


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CIO Challenges - The usual

suspects Defining a cloud strategy

Driving the Green agenda

Providing support for new technologies

Pad, Tablet PCs, Android, Windows 7

mobile,etc.


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The key 2011 CIO Challenge

Get on the CEO Agenda

1. What are your CEOs focus areas?

2. What is your CEO talking about?

3. What is his/her agenda?

Raise the game. Be more strategic


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Global CEO Study* - Capitalize on

complexity1. Embody creative leadership1. CEOs selected creativity as the most important leadership attribute

2. Creative leaders invite disruptive innovation, invite others to dropoutdated approaches, and take balanced risks.

2. Reinvent customer relationships1. CEOs prioritize customer intimacy.

2. Globalization, combined with dramatic increases in the availability ofinformation, has exponentially expanded customer options.

3. Ongoing engagement and co-creation with customers producesdifferentiation


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Global CEO Study* - Capitalize

on complexity3. Build operating dexterity (agility)

1. CEOs are revamping their operations to stay ready to

act when opportunities or challenges arise.

2. They simplify and sometimes mask complexity that iswithin their control and help customers do the same.

3. Flexible cost structures and partnering capabilities

allow them to rapidly scale up or down.

IBM Global CEO Study 2010


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Top CEO Concerns* - CIO

Challenges1. CEOs confidence fades1. Limited increases in resources & budgets. Make do

with what we have.2. CEOs want projects that drive cash

generation

1. Contribution to cash generation & cash-flowacceleration.

3. CEOs want to see new cost efficiencies1. Target at least one major business process &

revolutionize it .


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Challenges4. CEOs seek innovation for corporate growth1. Accelerate the monetization of innovation bets: eService, ecommerce,

etc.

5. CEOs want to avoid Geo-Political/ Economic Gotchas1. Regulatory & Tax Changes.

6. CEOs seek long-term sustainability

1. CEOs are learning to work with a sustainability mindset & to profit

from it.

Gartner Analysts http://www.gartner.com/it/page.jsp?id=1454917
http://www.gartner.com/it/page.jsp?id=1454917http://www.gartner.com/it/page.jsp?id=1454917


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Challenges7. CEOs will be moving on/new CEOs

1. Some top role appointments internal

identify, interact-with, & educate potentialCEOs

Gartner Analystshttp://www.gartner.com/it/page.jsp?id=1454917
http://www.gartner.com/it/page.jsp?id=1454917http://www.gartner.com/it/page.jsp?id=1454917


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Technology agenda Stonewater Consulting Group asked a cross section of

Chief Information Officers (CIO) and Chief TechnologyOfficers (CTO) to comment on what they believe aregoing to be the main Technology agenda items in 2011.

People/Talent 21.8%

Cloud Computing 20.3%Devices/mobility 14.0%

Cost Optimisation 9.4%

Value Creation 7.8%

Innovation 7.8%

Vendor Management 6.3%

Green IT 6.3%

Governance 4.7%Social Media 4.7%


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The general consensus is that enterprises are embarkingon various transformation projects and at the heart ofthese are new approaches to technology.

There has been a legacy of trimming, spending, andimproving output so never has the IT function been

more closely monitored than in the year to come.

The expectation is the banking, financial services andinsurance sectors to be key early adopters in themarket, with the government also emerging as a big

spender due to various e-governance and technologyprojects

The predictions are that new technologies trends such asCloud Computing and virtualization will continue to play a

big part in the year to come and are likely to figure on theIT a enda.


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The next-generation workforce has radically differentabilities and expectations regarding information. Theydemand and deserve the tools to work effectively,usually in collaboration and not normally at a desk or

in an office.


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In a specific sector, consider an organization/company.

Identify and list the business operations of theorganization/company. Review & evaluate the role ofinformation system and IT infrastructure in the way the

company runs the business. How do these systemsprovide value for the business? What changes do yourecommend?

Eg Technology: hardware and software applications

New Technologies strategyIT Governance

Service Management

functions & challenges of cio

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