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TITLE :
CULTURAL DIVERSITY PLAYS A ROLE IN TEAM WORK AMONG
MALAYSIAN STUDENT
PRESENT BY :
RAGUPATHY S/O SITHIVINAYAGAM
ID: 05-0412-00002
IC : 940202-08-6341
1.1 Backround
1.2 Cultural Diversity Definition
1.3 Teamwork & multicultural concept
1.4 Significant Of Study
1.5 Statement Of Problem
1.6 The Objective Of Study
1.7 Research Question 1.8 Hypothesis
1.1 backround A unique characteristic of our Malaysia education systems is that the students are from
three different ethnic society forms of Malay, Chinese and Indian.
These three dominant ethnic groups have their own beliefs, culture, values and norms
that will affects their behaviours and actions.
It’s a goal of Malaysian education and schooling practice to enhance social integration
among these various ethnic groups beyond mere physical integration, and intends to
eliminate social prejudices and discrimination.
In Malaysia, the objective of nation building and forging national unity amongst the
various ethnic groups ranks very high in their educational and political agendas. In fact
national unity and integration are the cornerstone of the education policy.
It was stated as our major goals of the national education policy as the following: ‘To ‘To
inculcate and nurture national consciousness through fostering common ideals, values, inculcate and nurture national consciousness through fostering common ideals, values,
aspiration and loyalties in order to mould national unity and national identity in a multi-aspiration and loyalties in order to mould national unity and national identity in a multi-
ethnic society’. ethnic society’.
1.2 Cultural Diversity Definition Diversity is nothing more than a difference from the majority. In any
culture there is a majority and many minorities.
Culture is a set of norms that set standards for a society of what is
acceptable behaviour.
In every culture there are basic standards for social interaction such as
personal space distance, eye contact, amount of body language displayed
in public and negotiating style.
Cultural diversity makes our country richer by making it a more
interesting place in which to live.
Teamwork- Team work refers to a group of individuals working together in a
cooperative environment to achieve common goals by sharing knowledge and skills
(Luca & Tarricone, 2002). - Today’s business community views the term ‘team work’ as one of the
most coveted mantras that could catapult an organization to greater heights.
Teamwork in muticultural concept- A team in a multicultural organization usually consists of individual
members of diverse origins with different cultures, values and identities, who have to work together in team structures, resulting in a scenario with the potential for conflict to escalate (Brett et al., 2006).
There have been several studies to determine how the cultural diversity plays
role in team work among students.
Team work based activities has always been hailed as an effective learning
strategy because it provides students with opportunities to negotiate meaning
and manipulate ideas with others as well as to reflect upon their learning.
University lecturers generally agree that students need to be assisted in
developing their teamwork values.
Students who are placed in teams tend to obtain good academic success through
strengthened social interaction as well as cooperation skills (Baloche, 1994).
In recent years, many organizations have begun to embrace the teamwork-based work
culture in most aspects of their operations.
Hence, employers are increasingly stressing on the need for fresh graduates to
demonstrate the willingness and ability to work in a teamwork-based environment,
before recruiting them.
This in turn has placed tremendous pressure on academics to incorporate elements of
teamwork-based activities in the teaching as well as assessment processes, in order to
better equip their students to face the working world.
In contrast, the current study uses a more diverse sample from a
Nirwana Education Group. Based upon research evidence, the
following hypotheses were developed: (a) Cultural diversity
produced better outcomes working together than they would have
if they had worked alone.; (b) Teamwork in a multicultural team
appear to be generally more challenging than in a culturally
homogenous working environment.
In general, culture means the way of life. From the sociological viewpoint, the word culture is derived from the Sanskrit word Buddhaya which is a combination of the word Budhi (Sanskrit) meaning active mind and Daya (Malay) which means force, power and influence.
The English term of culture, however, has it’s root from the Latin word, “colere” which means designing or doing.
"Culture or civilization, taken in its wide ethnographic sense, is that complex whole which includes knowledge, belief, art, morals, law, custom, and any other capabilities and habits acquired by man as a member of society". (Edward B. Tylor, 1871)
Senge, Ross, Kleiner and Roberts (1994) state, the team can come to a
mutual understanding, shared responsibilities, plan what to work, how to
work, and finally, there is coordinated action which is not joint action it is
carried out independently by various members of the team.
Hollingsworth (2004) argues, teams provide a way of organizing a school
or college community, creating job enlargement, and job rotation.
Teams potentially offer more active involvement in higher level decision-
making, supporting the sharing of complex and demanding school
management tasks, and (Wallace & Hall, 1994) team also help teachers to
improve classroom outputs.
Qualitative research is all about exploring issues, understanding phenomena, and answering questions.
Qualitative research is essential when there is little knowledge of a research area which deals with “the questions of subjective experience and situational meaning” (Davies et al., 2009: 6).
Qualitative approach provides “a better opportunity for conveying sensitivity” (Davies et al., 2009: 6).
The reason I chose qualitative research for this study, as it takes more insight in to the research problems. Qualitative research shall be used for analysis purposes.
Grade satisfaction (Satisfaction) and the perceived impact of cultural
diversity on team performance (Impact) were the two dependent variables
(DVs).Three of the independent variables (IVs) were student variables, that
is, English as a first language (EFL), language of instruction for the
undergraduate degree (Degree), and prior group experience (Prior Exp); four
were team variables, that is, size of the team (Team Size), number of
individuals on the team who did not have English as a first language (ESL),
number of different countries of origin represented on the team (Countries),
and how the teams were formed (Structure), that is, self-selected or
structured by the faculty. The student variables were categorical variables;
the first three team variables were continuous; the last categorical.
Strongly agree
Somewhat agree
I don't know/ No opinion
Somewhat disagree
Strongly disagree
1 I prefer to work in a multicultural team more
than a homogeneous team(Same Ethnics)
28 8 15 4 5
2 I believe understanding of other cultures is important
in a multicultural team work among students
32 18 7 1 2
3 I feel more responsible when I work in a team with
students from different culture.
22 22 12 2 2
4 I believe working in multicultural team work will
end up with better results for students
22 22 12 2 2
5 I am satisfied with multicultural team work
among students from different country and
culture.
23 17 13 4 3
4.0 Analysis Of Data4.0 Analysis Of Data
6 I prefer to have team work based activities instead of
individual based activities in class
25 21 10 3 1
7 Multicultural Team work based activities have helped
me to improve on my soft skills
24 27 6 1 2
8 I like to participate in team work with multicultural
student based activities as part of my learning process
25 23 9 2 1
9 Multicultural student Team work based activities will be
very useful to me when I start working in the future working
environment.
30 20 6 1 3
10 Team work based activities can help me to perform
better academically
22 28 4 2 2