fulfillment capabilities

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Fulfillment

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Fulfillment

When it comes to fulfillment, your top priority is delivering

customers’ orders accurately, efficiently and cost-effectively.

Don’t have the time, expertise, or resources to manage that

on your own? We can help.

Saddle Creek provides comprehensive, multi-channel solutions

to fit your specific business objectives. We offer a variety of

services, including order fulfillment, freight management,

and customer service. For a convenient, single-source solution,

our fulfillment capabilities can be integrated with our

nationwide logistics services—warehousing, transportation

and packaging.

Customized SolutionsOur in-depth, personal approach to your business sets us

apart in the industry. We take time to understand your needs

and challenges, so we get the details right up front.

With years of experience in handling order fulfillment and

customer service, we apply creative processes and best

practices to generate the most effective solutions for your

fulfillment needs.

Our streamlined start-up process gets your operation up

and running quickly and efficiently. And if your requirements

change, we have the flexibility to accommodate them

with ease.

Fulfillment Solutions

Enjoy the flexibility to meet fluctuating warehousing needs without additional overhead.

E-commerce and Multi-ChannelWhether your business is solely web-based or you require

multichannel distribution, we can meet your fulfillment needs.

Shipping pallets to a big box retailer, product samples in

house, or consumer items from your online store? We have

the resources and expertise to handle it all under one roof.

Speed to MarketWe’re in position to respond to your needs. Our nationwide

network of conveniently located facilities helps to minimize

transportation time. In fact, we can reach more than 98 percent

of the U.S. within two business days via ground service.

By leveraging our relationships with small parcel and LTL

carriers, we can identify transportation solutions to help you

meet your delivery needs while saving on shipping expenses.

Advanced Technology

Our sophisticated systems ensure visibility and accurate

reporting. Our order management system quickly and effectively

integrates with your accounting, ERP or web-based commerce

systems. Real-time order and inventory data are available

through a web-based portal and automated reporting.

Superior ServiceOur customers entrust us with critical business functions —

fulfilling orders and managing customer interactions.

They’re counting on us to be an extension of their brands.

We recognize the magnitude of this responsibility and are

committed to upholding their reputation. Our customers

know they can rely on us to do Whatever It Takes!

Comprehensive Capabilities

These services can be used ala carte or

bundled for optimal efficiency:

• E-commerce & system integration

• Kitting, tagging, & labeling

• Distribution & contact center

configuration

• Inbound product receipt

• Order management

• Pick-pack-ship

• Quality control

• Special handling

• Contact center & customer service

• Returns and claims processing

• Inventory management

• Retailer compliance & EDI

• Reporting & data mining

Whatever It Takes!

sclogistics.com/fulfillment888-878-1177

WAREhOUSIng • TRAnSPORTATIOn • PACKAgIng • FULFILLmEnT

Whatever It Takes! At Saddle Creek, we’re committed to going the extra mile to satisfy our customers. That’s our brand promise, and it truly reflects the way we approach your logistics needs.

“Our personal approach to fulfillment solutions really sets us apart.”

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