fulfillment capabilities
TRANSCRIPT
When it comes to fulfillment, your top priority is delivering
customers’ orders accurately, efficiently and cost-effectively.
Don’t have the time, expertise, or resources to manage that
on your own? We can help.
Saddle Creek provides comprehensive, multi-channel solutions
to fit your specific business objectives. We offer a variety of
services, including order fulfillment, freight management,
and customer service. For a convenient, single-source solution,
our fulfillment capabilities can be integrated with our
nationwide logistics services—warehousing, transportation
and packaging.
Customized SolutionsOur in-depth, personal approach to your business sets us
apart in the industry. We take time to understand your needs
and challenges, so we get the details right up front.
With years of experience in handling order fulfillment and
customer service, we apply creative processes and best
practices to generate the most effective solutions for your
fulfillment needs.
Our streamlined start-up process gets your operation up
and running quickly and efficiently. And if your requirements
change, we have the flexibility to accommodate them
with ease.
Fulfillment Solutions
Enjoy the flexibility to meet fluctuating warehousing needs without additional overhead.
E-commerce and Multi-ChannelWhether your business is solely web-based or you require
multichannel distribution, we can meet your fulfillment needs.
Shipping pallets to a big box retailer, product samples in
house, or consumer items from your online store? We have
the resources and expertise to handle it all under one roof.
Speed to MarketWe’re in position to respond to your needs. Our nationwide
network of conveniently located facilities helps to minimize
transportation time. In fact, we can reach more than 98 percent
of the U.S. within two business days via ground service.
By leveraging our relationships with small parcel and LTL
carriers, we can identify transportation solutions to help you
meet your delivery needs while saving on shipping expenses.
Advanced Technology
Our sophisticated systems ensure visibility and accurate
reporting. Our order management system quickly and effectively
integrates with your accounting, ERP or web-based commerce
systems. Real-time order and inventory data are available
through a web-based portal and automated reporting.
Superior ServiceOur customers entrust us with critical business functions —
fulfilling orders and managing customer interactions.
They’re counting on us to be an extension of their brands.
We recognize the magnitude of this responsibility and are
committed to upholding their reputation. Our customers
know they can rely on us to do Whatever It Takes!
Comprehensive Capabilities
These services can be used ala carte or
bundled for optimal efficiency:
• E-commerce & system integration
• Kitting, tagging, & labeling
• Distribution & contact center
configuration
• Inbound product receipt
• Order management
• Pick-pack-ship
• Quality control
• Special handling
• Contact center & customer service
• Returns and claims processing
• Inventory management
• Retailer compliance & EDI
• Reporting & data mining
Whatever It Takes!
sclogistics.com/fulfillment888-878-1177
WAREhOUSIng • TRAnSPORTATIOn • PACKAgIng • FULFILLmEnT
Whatever It Takes! At Saddle Creek, we’re committed to going the extra mile to satisfy our customers. That’s our brand promise, and it truly reflects the way we approach your logistics needs.
“Our personal approach to fulfillment solutions really sets us apart.”
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