fujitsu and cisco unified communications...unified communications f u j i t s u a n d c i s c o : p...

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The strategic alliance between Fujitsu and Cisco enables us to provide innovative products and solutions to our customers By combining our advanced technology and successful business experience, we can respond to customer needs and provide solutions that support their success Fujitsu and Cisco: Providing infinite possibilities for customer success Fujitsu Limited Fujitsu Solutions Square 1-17-25 Shin-kamata, Ota-ku Tokyo 144-8588 http://jp.fujitsu.com Contact: Service Business Headquarters Network Business Promotion Management Division, Network Service Promotion Division Tel: 03-6424-6266 Fujitsu and Cisco Unified Communications A new communication style transforms the way people work and improves the business process 09-10 © Cisco Systems, Inc. All rights reserved. Cisco, Cisco Systems, and the Cisco Systems logo are either registered trademarks or trademarks of Cisco Systems, Inc. or related companies in the United States and/or certain other countries. The term “Partner” doesn’t mean that a legal business partnership relation exists between Cisco and the other company. (0809R) © Copyright 2009 Fujitsu. All rights reserved. The Fujitsu logo is the registered trademark of Fujitsu Limited. “FOMA” and “onefone” are either registered trademarks or trademarks of NTT DOCOMO, Inc. The other trademarks in this publication or on the website are the intellectual property of their respective owners. The content of this material is current as of April 2009. The specifications noted in this material may change without notice. Color of the products may be slightly different from the ones in this material due to printing reasons. Cisco Systems G.K. Midtown Tower 9-7-1 Akasaka, Minato-ku Tokyo 107-6227 http://www.cisco.com/jp Contact: Cisco Contact Center 0120-092-255 (toll-free, including mobile & PHS phones) Hours: Weekdays 10:00~12:00 and 13:00~17:00 http://www.cisco.com/jp/go/contactcenter/

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Page 1: Fujitsu and Cisco Unified Communications...Unified Communications F u j i t s u a n d C i s c o : P r o v i d i n g p o w e r f u l U n i f i e d C o m m u n i c a t i o n s s o l

The strategic al l iance between Fuj i tsu and Cisco enables us to provide

innovat ive products and solut ions to our customers

By combining our advanced technology and successful business

exper ience, we can respond to customer needs and provide solut ions

that support their success

F u j i t s u a n d C i s c o :P r o v i d i n g i n f i n i t e p o s s i b i l i t i e s

f o r c u s t o m e r s u c c e s s

Fujitsu LimitedFujitsu Solutions Square 1-17-25 Shin-kamata, Ota-ku Tokyo 〒144-8588http://jp.fujitsu.comContact: Service Business HeadquartersNetwork Business Promotion Management Division, Network Service Promotion DivisionTel: 03-6424-6266

Fujitsu and CiscoUnified CommunicationsA new communication style transforms the way people work

and improves the business process

09-10

© Cisco Systems, Inc. All rights reserved.Cisco, Cisco Systems, and the Cisco Systems logo are either registered trademarks or trademarks of Cisco Systems, Inc. or related companies in the United States and/or certain other countries.The term “Partner” doesn’t mean that a legal business partnership relation exists between Cisco and the other company. (0809R)

© Copyright 2009 Fujitsu. All rights reserved.The Fujitsu logo is the registered trademark of Fujitsu Limited.

“FOMA” and “onefone” are either registered trademarks or trademarks of NTT DOCOMO, Inc.The other trademarks in this publication or on the website are the intellectual property of their respective owners.The content of this material is current as of April 2009.The specifications noted in this material may change without notice.Color of the products may be slightly different from the ones in this material due to printing reasons.

Cisco Systems G.K.Midtown Tower 9-7-1 Akasaka, Minato-ku Tokyo 〒107-6227http://www.cisco.com/jpContact: Cisco Contact Center0120-092-255 (toll-free, including mobile & PHS phones)Hours: Weekdays 10:00~12:00 and 13:00~17:00http://www.cisco.com/jp/go/contactcenter/

Page 2: Fujitsu and Cisco Unified Communications...Unified Communications F u j i t s u a n d C i s c o : P r o v i d i n g p o w e r f u l U n i f i e d C o m m u n i c a t i o n s s o l

Introduction of Fujitsu and CiscoUnified Communications Solutions

Fujitsu and Cisco will make strategic investments together, provide innovative technologies

and solutions that support and enable the long-term growth of our customers.

For details, visit:

PHS Mobile Phone SolutionWith the use of the PHS (Personal Handy-phone System) access

unit, the phone can be used as an on-campus PHS extension of

Cisco Unified Communications Manager.

· Within the Unified Communications system, the use of on-campus PHS phones provides high quality and inexpensive communication.

· Existing PHS phones can be effectively used, providing investment protection for customers.

Mobile Phone Linked SolutionWith the use of the Mobile Phone access unit, FOMA (Freedom Of

Mobile multimedia Access ) use is enabled under the Cisco Unified

Communications Manager.

· The NTT DOCOMO FOMA terminal (FOMA® F1100, onefone™, N902iL) can be used as a FOMA wireless LAN dual terminal.

· The same mobile phone may be used inside or outside the company, and may be used to access company applications from external locations.

· The Mobile Phone access unit accommodates the Cisco Unified Communications Manager cluster configuration, resulting in a highly reliable system.

Migration SolutionMigration to Unified Communications from the existing installation

can occur in stages.

· Interworking with existing PBX equipment and facilities is supported, allowing phased migration and budget planning

· Customers can plan migrations to Unified Communications at their own pace, such as migrating branch office locations over time

Contact Center SolutionCTI middleware provides the necessary contact center operation

capabilities for the Cisco Unified Communications Manager.

· The middleware provides call routing, real-time monitoring, reporting, and other control functions, as well as interactive voice response (IVR) functions.

· Leveraging the existing applications and assets, this solution can be implemented with the latest contact center solutions without impact to ongoing business processes.

�Unified Communications Solutions

To achieve growth in the midst of a turbulent market environment, businesses must become more efficient than ever before.

Bring people and information together to reduce decision times and accelerate innovation. Develop a strategy to enable

open, secure, adaptable enterprise collaboration that improves your company's creativity and time to decision.

The Fujitsu and Cisco Unified Communications solutions bring together Fujitsu’ s long history in the IT, services and

communications business, and its product development capabilities, with Cisco’ s leading-edge Unified Communications

technologies and global business.These reliable and comprehensive Unified Communications solutions support

innovation in work style, improves business processes, and enables customers to further differentiate themselves.

This expansion into Unified Communications strengthens Fujitsu’ s and Cisco’ s long-term strategic alliance in routing

and switching, and contributes to the business success of the customers.

Unified Communications

F u j i t s u a n d C i s c o : P r o v i d i n g p o w e r f u l

U n i f i e d C o m m u n i c a t i o n s s o l u t i o n s

1. By Combining all forms of business communications into a single, unified solution, Fujitsu

and Cisco will provide Unified Communications products and solutions to meet the needs

of the Japanese market.

2. Strong support in each phase—from design to implementation and operation—

enables our customers to take full advantage of the Unified Communications

solutions.

3. By building upon the customer’ s existing assets, the migration to Unified

Communications can progress at the pace that’ s right for the customer’ s

business and communications strategy.

http://fenics.fujitsu.com/products/unified.htmlFujitsu

http://www.cisco.com/jp/go/ciscofujitsuCisco

Work StyleInnovation

Work ProcessImprovement

Presence

Voice Mail

Softphone with Video

IP PhoneTotal Communications

Web Conferencing

Telepresence

Extension

PHS Mobile Phones

Wireless LAN+IP Phone

CRM/Call Centers

Manufacturing

Distribution

FinanceMedical

Hotels

SFAERP

Microsoft® Exchange Server /Office Communications Server

Remote • VoiceWeb Conferencing Linkage

Business Application Linkage

Business Application Linkage

Work Flow Improvement from linkage with integrated communication tools

Telephone Infrastructure Utilization

Groupware Linkage

Fujitsu and Cisco Unified

Communications SolutionsConferencing Linkage

Extension

TeamWAREIBM Notes / Domino