fuji xerox direct quick reference guide...fuji xerox direct uick reference guide 3 “device list”...

Fuji Xerox Direct Quick Reference Guide

CONTENTS

A. Customer Log In

B. FX Direct Main Page

C. Device List

D. Billing Counter Report

E. Function Usage Report

F. Paper Consumption Report

G. Energy Consumption Report

H. Service History Report

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2Fuji Xerox Direct Quick Reference Guide

A Customer Log In

Log in via FX Direct URL: https://service.fujixerox.com/direct/

B FX Direct Main Page

i. Billing Counter Information

ii. Function Usageiii. Paper Consumptioniv. Energy Consumptionv. Service Historyvi. Report Download

Input E-mail address registered.

Please contact [email protected] change User ID if required.

Input password

Password can be obtained / initialized via this link.

After login, six types of report can be accessed.


“Device List” shows what reports are available in each of the devices.

Billing counter report, Function usage report and Service report are available for this device.

Why are some reports not available?It might be due to1. The reporting cycle has not been reached. (E.g., function usage report is available about two

months after EP activation)2. The device model does not have the capability. (E.g., ApeosPort II C4300 does not provide paper

consumption report)3. The device firmware needs to upgraded. (E.g., DocuCentreC2260 IV, firmware version must be

equal or higher than 1.120.44, to create Energy report)

Latest reports are not available for the devices.Pink Failed to receive last monthly usage counters. Need to check EP-BB non- communication. Gray EP-BB contract is terminated.

Each ✔ is a link to view respective device report.

C Device List

View all devices under the account


Convenient Functions on Device ListNickname

A “nickname” can be defined for each device in order to identify it easily. This is recommended when managing many devices.

Type Nickname “Print Room” and Save.

Nickname is updated.

Search Device Using Nickname

Nickname is an identifier.

Only model names and serial numbers are identified.

Hard to find a device on device selection.

Click “Edit” to edit this device.

Easy to find a device on “Device” selection with the nickname shown in front of model name.


Category 1 and Category 2

Define “Category 1” and “Category 2” for each device in order to view reports based on selected Category. This is recommended when managing many devices.

Category 1 & Category 2 can be defined based on the company environment or setting,

Category 1 : User defined (Eg: By Department, Floor or Location)Category 2 : User defined (Eg: By Department, Floor or Location)

Choose from pull down menu if preferred category has been created.

Type “Sales” in Category 2 if category has not been created yet.

Generating Report Based on Category

Define “Category 1” and“Category 2” for each device.

Choose “All” devices (Default) and press “Search” to view report of all devices under the account.

Choose a device from the Device pull down list and press “Search” to view report of a single device.

Choose “Sales” on Category 2 and press “Search” to view report of devices which belong to the Sales department.

Choose “Tampines” on Category 1, “Sales” on Category 2 and press “Search” to view report of devices which belong to the “Sales” department in “Tampines”.


D Billing Counter Report

i. Daily meter reading and past month(s) archived meter readingii. Last billed meter reading

Note:1 In some countries, billing counter report is available when meter readings are collected manually.

2 In some countries, meter reading is for reference only.

Once EP-BB service is activated, the first report becomes available on the 10th of the month following the monthly closing. The “Latest” counter shows meter readings of the previous day.

Latest Tab Date & Time of Latest Meter Reading: Daily update*

Latest Meter Reading Count

Last billed Meter Reading Count

Date of last billed Meter Reading Count

Past Tab

Meter Description

Last Billed Usage

* Report is updated one day after reading date.


i. Colour and Mono print impressionsii. Print impression by usage mode (Copy, Print, Fax)iii. Monthly colour ratio, usage ratio and paper size ratio

E Function Usage Report

Colour and Mono print impressions

Print impression by usage mode

Colour ratio, Usage ratio and Paper size ratio for the selected month

“Printed Total” is the sum of “Copy”, “Print” and “Fax Received”. “All Function Total” is the sum of “Printed Total”, “Fax Sent” and “Scan”.

Select the month for Detail Report.

Paper size information may not be available for some models. (Refer to “Device List” to check report availability.)


i. Total paper used and total paper saved via paper reduction modesii. CO2 emission and its environmental impact

F Paper Consumption Report

Count of paper used and total paper saved by paper saving modes.• Incrementby1when

printing 1 sheet with duplex function

* Last odd page is not counted.• Incrementby1when

printing 1 sheet with multiple up function

**4up/8up counts as 1.

•“TotalSheetsSaved”isthesum of “Sheets saved by duplex” and “Sheets saved by multiple up”.

• “EstimatedTotalPage”isthe sum of “Total Sheets Used” and “Total Sheets Saved”.

CO2 emission


Note: No adjustment made for large size (A3) print in this report section. To calculate CO2 equivalent, all sheets are treated as A4 size.

Conversion factors are available here. In this report, “Carbon Equivalent” from “Sheets Used” is calculated as 36,371 (pages) x 0.005 (kg) = 181.87 kg.

The number of “evergreen trees” to absorb Carbon emission is, 181.87 (kg) / 1.17 (kg) per tree = 155.4 (trees).

“Potential Sheets Saved” is the total of “Paperless Fax received not printed”, “Direct Fax” and “Scan”. All are assumed to save 1 sheet for every page faxed or scanned.

The number of trees to absorb the amount of CO2 emitted

• “ActualTotalSheetsSaved”is sheet saved via paper saving modes (e.g. Duplex, Multiple up).

• “PotentialTotalSheetssaved” is paper sheet saved via FX MFD Green function (e.g. Paperless Fax received and sent, scan).


i. Energy consumption by the Image Output Terminal (IOT) in the Multi-function Devices (MFDs) for each of the six machine modes

ii. Duration of MFDs in each modeiii. Energy consumption by the Scan head or Image Input Terminal (IIT)iv. CO2 emission and its environmental impact

G Energy Consumption Report

Energy consumption by MFD (Image Output Terminal) for each of the machine modes

Energy consumption by Scan head(Image Input Terminal)

CO2 emission environmental impact


Conversion factors are available here. In this report, “Carbon Equivalent” from “Energy Consumption” is calculated as 179.84 (kWh) x 0.457 (kg) = 90.76 kg.

The number of “evergreen trees” to absorb Carbon emission is, 90.76 (kg) / 1.17 (kg) per tree = 77.6 (trees).

The number of trees to absorb the amount of CO2 emitted

Power Consumption of MFDs in each mode

Duration of MFDs in each mode


Power consumption is the highest during warming up the MFD, and the lowest during sleep mode. The transition time from the end of printing to “energy save mode” can be changed in the Non Volatile Memory (NVM) setting.

Illustration of power consumption calculation

MFD IOT (Image Output Terminal) has six operation modes below, and its controller has counters to record operating time of each mode. By multiplying counter time value by each mode factor, power consumption of each mode is obtained.

Mode Definition

① Printing Run② Warm up Awake form ④ / ⑤ to ③

③ Stand by Ready to print④ Low power Energy Save Mode (1)⑤ Sleep Energy Save Mode (2)⑥ Power Off Main Power Off

– Scanning IIT running

IOT - 6 different modes

The total power consumption is calculated by summing up the power consumption of each IOT mode and the IIT.


H Service History Report

i. Service type summaryii. Service history log

Service summary

Service history log

SM: Scheduled Maintenance UM: Unscheduled Maintenance

Summary of the Service Request

Scheduled: Scheduled Maintenance Customer Requested: Customer calls in Proactive: Initiated by EP alert

© 2013 Fuji Xerox Co. Ltd. All rights reserved. Xerox and the sphere of connectivity design are trademarks or registered trademarks of Xerox Corporation in the U.S. and/or other countries.

For more information or detailed product specificiations, visit us at your local Fuji Xerox office.

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fuji xerox direct quick reference guide...fuji xerox direct uick reference guide 3 “device list”...

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