fti consulting presentation
DESCRIPTION
Showcasing some of my work, and how I can help FTI Consulting in the UX Role.TRANSCRIPT
FTI CONSULTINGJOSH ARONOFF PORTFOLIO PRESENTATION
Email me at: / Phone: 412-613-2500
Josh Aronoff @jaronoff
WHAT I'M GOING TO TALK ABOUTWhat FTI Consulting's needs are, and how I can helpSome of my previous work, obstacles and solutions thatapply to the work you're doing.Who I am, my experience and what I'm aboutQuestions? From you... from me
WHAT ARE YOUR NEEDS?FTI needs someone in this UX Designer role who can...
1. perform UX Audits2. make UX Standards and Specs3. crank out storyboards, user flows and wireframes4. create clean, well designed finished products5. hack through some HTML and CSS
WELL, THAT'S ME.I'll show you some of my work across each of these needs and
answer any questions you may have.
If you have a question, jump in!
FTI NEEDS SOMEONEWho Can Perform UX Audits
PROBLEMHighmark Medicare needed to redesign their medicare
website in a short amount of time, had some money for testingand wanted to see how far they could push their web
presence.
OBSTACLESNeeded to be tested in about 2 weeks.Was a complete redesign.Had to be CMS (Centers for Medicare and MedicaidServices) approvedHad complex rules that were confusing to the user.
SOLUTIONBreak apart the information and reorganize.Move interactions to be more relevant in the site.example: Not pick a county right at page load.
We had to work iteratively. Test what we can in the shortamount of time.Had to be open to change. Testing could affect everything.Completed Redesign for testing in 2 weeks using Fireworksand libraries of created symbols.
FTI NEEDS SOMEONEWho Can Make UX Standards and Specs.
PROBLEMHighmark BCBS has lots of uses cases. They create lots of
documentation for regulatory reasons and at times that canstimy development.
Highmark BCBS Help Tip Design Pattern
Highmark BCBS Help Tip Design Pattern
Highmark BCBS Help Tip Design Pattern
OBSTACLESWe started to use more complex interactions, but theyweren't specific to specific use cases.Needed something that lived "above" use cases or stories.Needed to explain these interactions and get buy-in fromthe business.
SOLUTION1. Create small PDFs that acted as "educational material" that
could be passed out to anyone.2. Make them standardized, so that you could give several of
them and people could understand lots of information in ashort amount of time.
3. Define "What", "Where", "How" and "Where else" on theinternet to foster buy-in.
FTI NEEDS SOMEONEWho Can Crank Out Storyboards, Userflows and Wireframes
UI Screen Documentation
Highmark Search A Hospital
Highmark Search A Retail Clinic
Highmark Find a Doctor
Highmark Find a Doctor
FTI NEEDS SOMEONEWho Can Create Clean, well designed finished products
PROBLEMeRAD needs to create a responsive marketing website that
was within brand and easy to update.
eRAD.com Sitemap
eRAD.com Responsive Website
eRAD.com Global Header
eRAD.com Navigation
eRAD.com Navigation
eRAD.com Navigation
eRAD.com Under the Hood
eRAD.com Unirad Resources
eRAD.com Unirad Contact Form
OBSTACLESeRAD.com needed to reflect the new brand.It needed to be able to be updated easily.Needed to showcase customer base.Needed to be used by sales as a lead generation tool.Was mandated that it had to be responsive.Needed to address multiple audiences.
SOLUTION1. Spearheaded a two-day session where we discovered the
voice of the customer.2. Created wireframes and information architecture for the
site navigation.3. Designed and created all icons, images, collages, etc. for the
final website.4. Worked in a project manager role with outside developer,
sales and marketing to launch the site.5. Got out of "wireframe-mode" and into "developer
collaboration mode" to account for unseen variables thatcould have impeded launch.
6. Developed content blocks that allowed modularity withcontent, addressing multiple audiences.
FTI NEEDS SOMEONEWho Can Hack through some HTML and CSS
This presentation you're looking at.
Not afraid of getting my hands dirty and learning.
Active in learning Rails and new technologies, Git, etc.
Responsive Landing Page (Desktop)
WHO I AMA people person.
A creative person.
I love the web and technology.
I love to figure things out.
I love "big problems".
I'M EXCITED!The UX Designer position looks rewarding, complex and
challenging.
FTI Consulting seems like a great place to work.
I look forward to making exciting and challenging things withyou!
THANK YOU FOR YOUR TIME!Any questions?
Email me at: / Phone: 412-613-2500
Josh Aronoff @jaronoff