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  • FSC36 SAFE FEED/SAFE FOOD: SQF Reliance System User Guide Registration to Certification

    (Version 1.0)

  • FSC36 SAFE FEED/SAFE FOOD: SQF Reliance System User Guide - Registration to Certification

    Version 1 i

  • FSC36 SAFE FEED/SAFE FOOD: SQF Reliance System User Guide - Registration to Certification

    Version 1 ii

    PREFACE

    This user guide is intended for suppliers that are seeking certification/and re-certification in the FSC36 Safe

    Feed/Safe Food Certification Program. This user guide will assist suppliers with accessing the Safe Quality

    Food Reliance database and completing the certification process from registration to certification. The

    following issues are addressed in this user guide:

    Company registration for new and existing users (re-registration)

    Locating, viewing and editing company profile and contacts

    Completing the FSC36 Safe Feed/Safe Food Certification Program

    A supplier must be registered within Safe Quality Food Institute on the SQFI website (www.sqfi.com) in

    order to seek FSC36 Safe Feed/Safe Food certification.

    Registration provides key contact and billing information for the certification. It is important that the

    correct key contact and email address are provided.

    Certification is independent of registration and cannot be completed until the supplier has registered

    within the SQF system.

    Document last updated Oct. 31, 2014.

    http://www.sqfi.com/

  • FSC36 SAFE FEED/SAFE FOOD: SQF Reliance System User Guide - Registration to Certification

    Version 1 iii

    RELIANCE USER DEFINITIONS

    Buyer A customer

    Certification The process of which a Supplier establishes a relationship with a Certification

    Body (CB). This process is independent of the registration process.

    Certification Body The approved business or company that completes the audit inspection and

    certification of the supplier. This is the same as the Certifying Body.

    Existing Users Those users who have their facility, or facilities, registered with Reliance. These

    users have an existing user account within the system. These users were a part

    of the original Safe Feed/Safe Food Certification Program prior to the American

    Feed Industry Association/SQF Partnership. These users are most likely

    associated with an FSC36 Safe Feed/Safe Food certified company already

    registered within the system.

    Facility The suppliers premises. The production, manufacturing or storage area where

    product is produced, processed, packaged and/or stored, and includes the

    processes, equipment, environment, materials and personnel involved. The

    facility must be managed and supervised under the same operational

    management. The facility is the site audited during an on-site audit (refer

    site).

    New Users Those users who have not yet had their company, or companies, registered with

    Reliance. These users do not yet have a user account with Reliance. These users

    are most likely new to the SQF Program and/or FSC36 Safe Feed/Safe Food

    Certification Program.

    Registration The process in which a Supplier registers within the SQF database. The

    registration process is independent of certification.

    Supplier The facility or business that is seeking FSC36 Safe Feed/Safe Food certification.

    This use of the term Supplier is consistent within the SQF certification

    program.

  • FSC36 SAFE FEED/SAFE FOOD: SQF Reliance System User Guide - Registration to Certification

    Version 1 iv

    Table of Contents

    PREFACE ........................................................................................................................................................ ii

    RELIANCE USER DEFINITIONS ....................................................................................................................... iii

    SECTION 1.0 FAMILIARIZING YOURSELF WITH THE RELIANCE DATABASE SYSTEM (ETQ/SQFAD) ........ 1

    1.1 About the SQFAD Portal ................................................................................................................ 1

    1.2 SQFAD Applications ....................................................................................................................... 2

    1.3 Companies Application ................................................................................................................. 2

    SECTION 2.0 SQF RELIANCE COMPANY REGISTRATION FOR NEW AND EXISTING USERS ..................... 3

    2.1 First Time Registration and Login ................................................................................................. 3

    2.1.1. Accessing the New Registration Form .................................................................................. 3

    2.1.2. Entering Registration Information ........................................................................................ 4

    2.1.3. Completing the Company Billing Information ...................................................................... 5

    2.1.4. Completing the Company Site Information .......................................................................... 6

    2.1.5. Registration Payment Amount .............................................................................................. 7

    2.1.6. Completing Multiple Company Registrations at Once .......................................................... 8

    2.1.7. Paying and Completing your Company(s) Registration ........................................................ 9

    2.2 Company Registration for Existing Users (Re-registration) ........................................................ 11

    2.2.1. Accessing and Logging in to the Reliance Database System (ETQ/SQFAD) ........................ 11

    2.2.2. Resetting or Changing your Password ................................................................................ 12

    2.2.3. Accessing and Completing the Company Re-registration Form ......................................... 14

    2.2.4. Logging out of the Reliance System (SQFAD) ...................................................................... 16

    SECTION 3.0 LOCATING, VIEWING AND EDITING COMPANY PROFILE AND CONTACTS ...................... 16

    3.1 Locating your Company Profile ................................................................................................... 16

    3.2 Accessing or Viewing your Company Profile ............................................................................... 17

    3.3 Editing your Company Profile ..................................................................................................... 18

    3.3.1. Editable Fields in Company Information Subform .............................................................. 18

    3.3.2. Read-only Fields in Company Information Subform ........................................................... 18

    3.3.3. Updating the Company Web Address ................................................................................. 19

    3.3.4. Updating Food Sector Categories (FSCs) ............................................................................. 21

    3.3.5. Adding and Removing Buyers ............................................................................................. 22

    3.3.6. Adding and Removing a SQFI-Licensed Certification Body (CB) ......................................... 23

    3.4 Viewing Company Registration and Certificate Status ............................................................... 24

    3.4.1. Registration status .............................................................................................................. 24

    3.4.2. Certificate status ................................................................................................................. 24

    3.5 Viewing Company User Profiles and Access ............................................................................... 25

    3.5.1. Contact Types ...................................................................................................................... 25

    SECTION 4.0 COMPLETION OF FSC36 SAFE FEED/SAFE FOOD CERTIFICATION ................................... 26

    4.1 Audits .......................................................................................................................................... 26

    4.2 Certification Notification ............................................................................................................. 27

  • FSC36 SAFE FEED/SAFE FOOD: SQF Reliance System User Guide - Registration to Certification

    Version 1 1

    SECTION 1.0 FAMILIARIZING YOURSELF WITH THE RELIANCE DATABASE SYSTEM

    (ETQ/SQFAD)

    This section is an introduction designed to help users orient themselves with the SQF Assessment

    Database (SQFAD). When logging in to Reliance after having been registered, you will first land on what

    is known as your Reliance Portal. Your portal houses your user information, assignments and

    applications.

    EXAMPLE SQFI RELIANCE USERS

    Josh Richards Supplier Primary Contact

    Lindsey Proctor Supplier Secondary Contact

    1.1 About the SQFAD Portal

    RELIANCE PORTAL

    User Information Houses your login information; your display name, user name and user ID

    number. This area also informs you as to when you last logged in.

    My Assignments Houses any information that is in your hands. Do you need to re-register a

    company? Do you need to enter corrective a

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