fs8600 em release notes

8/18/2019 FS8600 EM Release Notes

1/13

Dell Compellent 1

Enterprise Manager 2014 R1 Release NotesDell Compellent Enterprise Manager allows an administrator to manage and monitor multiple Dell

Compellent Storage

Centers

and

FluidFS

clusters.

Enterprise

Manager

2014

R1

introduces

new

features

and

enhancements, and fixes issues present in the previous release.

ContentsFluidFS Version 3.0 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1FluidFS Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Java Runtime Environment Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Storage Center Compatibility Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Fixed Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Known Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Upgrading to Enterprise Manager 2014 R1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Migrating a Data Collector from 32‐ bit to 64‐ bit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

FluidFS Version 3.0 CompatibilityEnterprise Manager 2014 R1 introduces support for FluidFS version 3.0 and has the ability to manage all FluidFS version 3.0 features, including:

Networking (default gateway, DNS, static routes, and client networks) Account management and authentication (FluidFS cluster administrators, local users, local groups, Active

Directory, LDAP, NIS, and user mappings) NAS pool, NAS volumes, CIFS shares, and NFS exports Quota rules Data protection (snapshots, anti ‐virus scanning, NDMP backups, and replication) Software and hardware monitoring

For more information about FluidFS version 3.0, see the Dell Compellent FluidFS Version 3.0 FS8600 Appliance Release Notes.

Revision Date Description

A October 2013 Initial release for Enterprise Manager 2014 R1.

B November 2013 • Updated the Storage Center compatibility information to indicate that Enterprise Manager 2014 R1 does not support Storage Center 6.4.2 and later.

• Added CQ00362574, CQ00362311, CQ00362007, and CQ00348648 to the list of known issues.

C December 2013 Updated for Enterprise Manager 2014 R1.2.

D March 2014 • Added CQ00382962 to the list of known issues.

• Added a prerequisite

to

the

upgrade

procedure

to

avoid

CQ00382962.


2/13

Dell Compellent 2

Browsing Limitations for Configuring FluidFS Anti-Virus ScanningFolder browsing is not available when excluding FluidFS cluster directories from anti ‐virus scanning. This feature is planned for a future release of Enterprise Manager.

Workaround : Type the directory paths to exclude from anti ‐virus scanning.

FluidFS EnhancementsEnterprise Manager 2014 R1.2 introduces the following management features for FluidFS version 3.0 clusters.

Folder Browsing for CIFS Shares and NFS ExportsEnterprise Manager 2014 R1.2 adds the ability to browse the directory and select an existing folder or create a new folder to share when creating CIFS shares and NFS exports.

Customize the Event DisplayEnterprise Manager 2014 R1.2 adds the following options for customizing the Event Log data that is

displayed on the Events tab: Adjust the time period of the event data to display. Change the maximum number of events to display. Change the severity of events to display.

Assign Secondary Local Groups to Local UsersEnterprise Manager 2014 R1.2 adds the ability to assign secondary local groups to local users.

Create a NAS Volume on a Replication Target FluidFS ClusterEnterprise Manager 2014 R1.2 adds the ability to create a replication target NAS volume on the remote FluidFS cluster when configuring replication using the Create Replication wizard.

Java Runtime Environment RequirementsEnterprise Manager 2014 R1 removes support for Java Runtime Environment (JRE) 1.6. Before the Client or Data Collector can be installed or upgraded, JRE 1.7 must be installed on the host computer or server.

Storage Center Compatibility ChangesEnterprise Manager 2014 R1 removes support for Storage Center versions 5.0–5.4. Enterprise Manager 2014 R1.2 adds support for Storage Center version 6.4.2–6.4.x.

Enterprise Manager Version Supported Storage Center Versions

2014 R1 5.5–6.4.1Note: 6.4.2 and later is not supported.

2014 R1.2 5.5–6.3

6.4.2–6.4.xNote: 6.4.1 is not supported.


3/13

Dell Compellent 3

Fixed IssuesThe following sections summarize the issues fixed in Enterprise Manager 2014 R1.

Fixed Issues in Version 2014 R1.2The following issues are fixed in Enterprise Manager 2014 R1.2.

Issue Description

CQ00354776 When NFS is selected in the Run Diagnostic dialog box for the FluidFS cluster File Accessibility Diagnostics, if you leave the CIFS Share Name field blank, an Invalid format for String error appears. The CIFS Share Name field should not be required when NFS is selected.

CQ00353978 If you change the FluidFS cluster secured management Restriction drop ‐down menu from Restricted to Unrestricted without closing the Edit Settings dialog box, secured management is not disabled.

CQ00353900 A FluidFS cluster cannot be added to Enterprise Manager if there is only one iSCSI fault domain. If there is one iSCSI fault domain, a Must select iSCSI ports for all 2 NAS Controllers error appears if you attempt to advance past the Select Storage Centers page of the Add FluidFS Cluster wizard.

CQ00353673 In environments that use a remote Data Collector, SRM recovery and test recovery ignores the SRM

Selectable Replay drop ‐down menu in Enterprise Manager.CQ00352930 Automated report emails always include reports in PDF format in addition to the selected format.

CQ00352910 Automated reports display sizes in blocks instead of megabytes, gigabytes, or terabytes. One block is 512 bytes.

CQ00352801 After deleting a FluidFS cluster administrator, the administrator is still displayed on the Administrator Users tab.

CQ00352592 After creating or deleting a NAS volume, a FluidFsNasVolumeStatus not found error appears.

CQ00352512 Adding multiple NAS appliances to a FluidFS cluster at the same time should not be allowed in the Add Appliances wizard. If you attempt to add multiple NAS appliances to a FluidFS cluster at the same time, subsequent FluidFS cluster management operations will not be possible using Enterprise Manager.

CQ00351904 If you leave the Path field blank in the Run Diagnostic dialog box for the FluidFS cluster File Accessibility Diagnostics, a Failed to run FileAccessibilityDiagnostic diagnostics error appears. The Path field should be required.

CQ00351740 When multiple storage types are defined on a Storage Center, the free space for the first storage type is incorrectly reported for all storage types.

CQ00350944 When an incorrect host name or IP address is entered in the Add FluidFS Cluster wizard, an Unable to connect to NAS ‐ could not identify version error appears. The error message should be clarified to indicate that the issue is due to Enterprise Manager being unable to connect to the host name or IP address.

CQ00350600 When a Storage Center running version 6.3–6.4 is managed by Enterprise Manager, the Storage Center repeatedly logs error messages. These errors can safely be ignored.

WARNING - Daemon - GPB Received error in response from storage center.Error code[26], Msg[]

WARNING - Daemon - APIManager Error code[10] Summary[14APIMethodErrorInvalid/expired session handle @ apiMgmt/apiManager/scObjects/general/apiConnectionObject.cpp 179]

WARNING - MCShim - Invalid MCShim request. Failed to validate session.

CQ00350330 Comparison charts on the Charting tab are labeled megabytes per second (MB/s) but incorrectly display data in kilobytes per second (KB/s).


4/13

Dell Compellent 4

Fixed Issues in Version 2014 R1The following issues are fixed in Enterprise Manager 2014 R1.

CQ00350207 After the FluidFS cluster joins or leaves an Active Directory domain, the old settings are displayed on the Active Directory tab. After modifying the external user database settings, the old settings are displayed on the External User Database tab.

CQ00349275 After adding a FluidFS cluster to Enterprise Manager, although Enterprise Manager can communicate

with the FluidFS cluster, Enterprise Manager sometimes marks the FluidFS cluster as down and a Reconnect to FluidFS cluster option appears.

CQ00349136 After creating a client network for the FluidFS cluster, the new client network is not displayed in the Network node.

CQ00349131 When restoring the NAS volume configuration, the Restore Volume Config dialog box displays null:IDLE null:RUNNING instead of a status message.

CQ00348547 The NAS volumes associated with a NAS volume administrator cannot be changed.

CQ00347043 The FluidFS cluster Status section of the Summary tab does not contain any data when the file system is down.

CQ00346255 After modifying the access time granularity settings for a NAS volume, the NAS volume Edit Settings dialog box shows the old settings.

CQ00341440 After creating, modifying, or deleting local users or local groups for a FluidFS cluster, the root of the System tab navigation pane is displayed instead of a refreshed view of the Local Users tab.

CQ00340779 After disconnecting a CIFS connection from the FluidFS cluster, the root of the System tab navigation pane is displayed instead of a refreshed view of the CIFS Connections tab.

CQ00337312 When performing a service pack upgrade for version 3.0, a Timed out waiting for operation to complete (Request ID: 2233) message appears. This message indicates that Enterprise Manager lost communication with the FluidFS cluster during the upgrade. However, the upgrade process should continue to run in the background.

CQ00327345 If a virtual machine that belongs to VMware Site Recovery Manager (SRM) protected group has a heavy workload, multiple Replays are repeatedly created when an SRM recovery plan is test activated.

CQ00295860 Adding a FluidFS version 2.0 cluster to Enterprise Manager can take significant time to complete if the FluidFS cluster and Storage Centers are located at a remote site with high network latency.

Issue Description

CQ00353718 Saving restore points during disaster recovery activation prevents some volumes from being activated.

CQ00351122 The Data Collector stops responding and fails to restart after the SSL certificate for Enterprise Manager is changed.

CQ00350386 When mapping a volume to a server, selecting the Use the next available LUN if specified LUN is

unavailable check box ignores the value in the LUN to use when mapping to Volume field and uses the next available LUN on the server.

CQ00347123 Data Collector Manager allows an Enterprise Manager user to be created with no user name.

CQ00342765 Storage Center Volume Manager or Reporter users are incorrectly allowed to modify the Allow User to Modify Preferences check box for their own accounts.

CQ00341636 In some cases, values entered in the Min Amount Before Swap field for Live Volumes are not properly validated.

Issue Description


5/13

Dell Compellent 5

Known IssuesThe following known issues are present in Enterprise Manager 2014 R1.

CQ00341419 Removing a VMware vCenter server from Enterprise Manager does not remove subordinate VMware ESX clusters from the database.

CQ00340279 When a Storage Center is added to Enterprise Manager with credentials for a Storage Center Volume Manager or Reporter user account, changes to the Storage Center Edit Settings dialog box do not appear

until the dialog box is closed and reopened.CQ00340033 When testing the email address for a Storage Center user fails, the Test Email dialog box does not close

after the user clicks OK .

CQ00339214 Registering a Server Agent to the Data Collector using the Data Collector IP address or localhost displays an error even though registration is successful.

CQ00337193 On the Servers view, clicking Rescan for Volumes does not automatically update the displayed information.

CQ00296569 High memory usage when managing larger Storage Center configurations.

Issue Description

CQ00382962 After upgrading from Enterprise Manager 5.x to 6.x or later, reports generated by version 5.x are no longer viewable in the Client. Reports must be exported to PDF and saved externally before upgrading.

Workaround : None.

CQ00368924 A user cannot log in using the Client if his or her password contains a colon character (:).

Workaround : Use Data Collector Manager to set a password that does not contain a colon character.

CQ00367263 When Storage Center System Manager is started from the Enterprise Manager Client, System Manager does not display attributes and Replay history for replicated volumes.

Workaround : Use a web browser to start System Manager by connecting to the Storage Center host name or IP address.

CQ00363307 Storage Center System Manager cannot be started from the Enterprise Manager Client when another user is logged in to the same computer and using System Manager.


CQ00362574 On the Replication Settings tab in the Edit Data Collector Settings dialog box, descriptive text for the SRM Selectable Replay drop ‐down menu is incorrect.

Workaround : See the online help or Enterprise Manager Administrator’s Guide for complete information about the SRM Selectable Replay drop ‐down menu.

CQ00362311 The Data Collector fails to start if TCP port 8085 is already in use on the host server. When the Data

Collector is

running,

other

applications

cannot

use

port

8085.

Workaround : Configure the Data Collector to use a different port.1 Use Data Collector Manager to stop the Data Collector service.2 Use a text editor to open the file C:\Program Files (x86)\Compellent Technologies\Compellent

Enterprise Manager\msaservice\conf\domain.xml.cml.3 Search for the text


6/13

Dell Compellent 6

CQ00362007 When the Data Collector is configured to authenticate users with an Active Directory or OpenLDAP directory service, authenticating with the Client fails intermittently when the Use Windows Credentials check box is selected.

Workaround : Clear the Use Windows Credentials check box and enter your user name and password.

CQ00360899 When saving the Volume Usage by Storage Type usage report on the Storage view, if the Save size data as MB output option is selected, no data is exported for tier/RAID types.

Workaround : None.

CQ00360626 When testing Disaster Recovery, if a recovery volume fails to map to a server because the LUN is already in use, Enterprise Manager incorrectly reports that the test was successful.

Workaround : None.

CQ00358546 Threshold alerts do not trigger properly for threshold definitions that use the Percent Used alert definition.

Workaround : None.

CQ00357838 Automated reports are formatted incorrectly when the language for the server that hosts the Data

Collector is

set

to

French.

Workaround : On the server that hosts the Data Collector, set the language to English.

CQ00354541 Configuring the Data Collector to authenticate users with an Active Directory or OpenLDAP directory service fails if the Distinguished Name of the specified directory user contains a comma (,).

Workaround : Remove the comma from the Distinguished Name of the directory user or specify a different directory user.

CQ00352911 Automated table reports do not include the Most Active Volumes, Most Active Servers, and Most Active Disks reports.

Workaround : None.

CQ00351319 For directory users that belong to the Administrators group, Client authentication fails when the Use Windows Credentials check box is selected.

Workaround : Use Data Collector Manager to add the Domain Admins group to the Administrators group.

CQ00348648 Registering a VMware vCenter Server with Enterprise Manager fails intermittently.

Workaround : None.

CQ00348449 Starting Storage Center System Manager from the Enterprise Manager Client fails if the Storage Center host name contains one or more underscore (_) characters.


CQ00342462 On 32‐ bit Windows servers, attempting to upgrade a Server Agent from 6.1 or earlier to version 2014 R1 fails and displays an error.

Workaround : Uninstall the existing Server Agent before installing the 2014 R1 Server Agent.CQ00334074 If the Data Collector is installed or upgraded to 2014 R1 before Java Runtime Environment (JRE) 1.7 is

installed, logging on with the Client using Windows session credentials (Use Windows Credentials check box) does not work.

Workaround :

1 Uninstall the Data Collector.2 Install both the 32‐ bit and 64‐ bit versions of Java Runtime Environment (JRE) 1.7.3 Reinstall the Data Collector.

Issue Description


7/13

Dell Compellent 7

Known Issues Related to FluidFS ClustersThe following known issues for FluidFS clusters are present in Enterprise Manager 2014 R1.

CQ00333016 When Enterprise Manager 6.4 or later manages a Storage Center running 6.3.10 or later, the Storage Center logs TYPE_MAPPINGHOSTCACHEGLOBAL errors intermittently. This error does not affect Storage Center operations.

Workaround : None.

CQ00327971 The Client fails to display correctly on a 32‐ bit version of Windows when an early version of JRE 1.6 is installed.

Workaround : Install the most current Java version.

CQ00295607 After upgrading to Enterprise Manager 2014 R1 from version 6.2 or earlier, attempting to log on to the Client using a saved password fails and generates an error.

Workaround : Clear the Password field and re‐enter the correct password.

CQ00293625 When upgrading the Enterprise Manager Client, the message This program might not have installed correctly appears.

Workaround : If the message appears, click This program installed correctly .

CQ00227094 When a multi ‐page automated report is printed in portrait orientation, the first page is printed in

portrait orientation

and

subsequent

pages

are

incorrectly

printed

in

landscape

orientation.

Workaround : Save the report as PDF and print it using a different application.

CQ00137339 Error uninstalling the Data Collector after upgrade.

Workaround :

1 Open the Windows Programs and Features control panel.2 Select Compellent Enterprise Manager Data Collector , then click Change . The InstallShield

Wizard appears.3 Select Modify and click Next , then follow the wizard to modify the Data Collector.4 After the modify operation is complete, use the Windows Programs and Features control panel to

uninstall the Data Collector.

Issue Description

CQ00366691 After changing the FluidFS cluster operation mode from No Service to Write ‐Through Mode , the operation mode is still displayed as No Service .

Workaround : Close and then re‐open the Edit Settings dialog box. The correct operation mode will be displayed.

CQ00366442 If a FluidFS cluster is down, the Enterprise Manager client can take several minutes to load and a Gathering Information message appears.

Workaround : None.

CQ00364850 Changing the FluidFS cluster FTP Enabled setting generates configuration update events unrelated to FTP.

Workaround : None.

Issue Description


8/13

Dell Compellent 8

CQ00364679 If you do not remove a FluidFS cluster from Enterprise Manager prior to upgrading from FluidFS version 2.0 to version 3.0, there will be two identically named entries for the FluidFS cluster in the Storage pane.

Workaround : Remove the duplicate FluidFS cluster entry from Enterprise Manager:

1 Right ‐click each of the identically named entries for the FluidFS cluster, select Delete , and click OK .

2 Close the Enterprise Manager Client.3 In the Data Collector Manager, stop the Data Collector service.4 In the Data Collector Manager, start the Data Collector service.5 Start the Enterprise Manager Client. The FluidFS cluster will no longer be present in the Enterprise

Manager Client.6 Re‐add the FluidFS cluster to the Enterprise Manager Client.

CQ00364333 NAS volume administrators can see entries for the NAS volumes that are not assigned to them, and when they attempt to click on an entry, a FluidFsNasVolumeStatus not found error appears.

Workaround : None.

CQ00355923 The FluidFS cluster iSCSI settings cannot be modified using Enterprise Manager. Workaround : For instructions on changing the FluidFS cluster iSCSI settings using the CLI, contact Dell Technical Support Services.

CQ00353940 The RPM (revolutions per minute) for a NAS appliance fan exceeds the displayed RPM Range.

Workaround : The high RPM can be safely ignored. If a fan in a NAS appliance fails, the RPM increases on the remaining fans, and may exceed the normal RPM Range.

CQ00353399 The FluidFS version displayed on the Summary tab is incorrect.

Workaround : Close and then re‐open the Enterprise Manager client. The correct FluidFS version will be displayed.

CQ00352906 After upgrading from FluidFS version 2.0 to version 3.0, historical traffic statistics are not available on

the Performance

tab.Workaround : None.

CQ00352644 When creating a user mapping rule between an Active Directory user and a NIS user, the Domain drop ‐down menu used to search for a NIS user does not list the name of the NIS domain.

Workaround : To search for a NIS user, select from the Domain drop ‐down menu.

CQ00351516 When a NAS controller is rebooted, an event is not displayed at System tab → Appliances → Hardware Events tab.

Workaround : View the Events tab, which displays all events for the FluidFS cluster.

CQ00350765 The Volumes tab display is inconsistent between Storage Center volumes and NAS volumes. When the top ‐level Storage Center Volumes node is selected, the right pane displays only volumes and folders at the top ‐level with a symbol next to the folders to expand them. When the top ‐level FluidFS NAS

Volumes node is selected, the right pane displays all NAS volumes with no volume folders.Workaround : None.

CQ00346702 After deleting a FluidFS cluster from Enterprise Manager, a FluidFS Cluster does not exist [ClusterID: XXXX ] error appears.

CQ00345977 FluidFS cluster administrator accounts cannot be created for Active Directory users that are in the trusted domain in a one‐way trust.

Workaround : None.

Issue Description


9/13

Dell Compellent 9

CQ00341634 The status of the FluidFS cluster Fibre Channel ports is not displayed on the Fibre Channel screen.

Workaround : Use the Storage Center tab to view the Fibre Channel connectivity status.

CQ00340738 When viewing the properties of a CIFS share, carriage returns in the Notes field are not preserved.

Workaround : None.CQ00340714 Duplicate NTP server IP addresses can be added in the Configure Time Settings page of the Add

FluidFS Cluster wizard.

Workaround : Do not enter duplicate NTP server IP addresses.

CQ00338920 When an incorrect user name or password is entered in the Add FluidFS Cluster wizard, a The server sent HTTP status code 401: Unauthorized error appears. The error message should be clarified to indicate that the user name or password is incorrect.

Workaround : Make sure that you enter a valid FluidFS cluster user name and password in the Add FluidFS Cluster wizard.

CQ00319889 The Phone Home proxy server configuration of the Data Collector affects FluidFS management communications.

Workaround : None.

00006032 NAS appliance Ethernet slot and port numbering is displayed incorrectly.

Workaround : Troubleshoot NIC issues based on the following slot and port numbering:

eth0: slot 1, port 0 | eth1: slot 1, port 1 | eth30: slot 1, port 2 | eth31: slot 1, port 3

eth2: slot 2, port 0 | eth3: slot 2, port 1 | eth32: slot 2, port 2 | eth33: slot 2, port 3

Issue Description


10/13

Dell Compellent 10

Known Issues Related to SMI-S and Microsoft SCVMM 2012The following issues have been reported for Enterprise Manager version 2014 R1 in relation to SMI‐S and Microsoft System Center Virtual Machine Manager (SCVMM) 2012.

Issue Description

CQ00343869 When SMI

‐S

is

enabled,

upgrading

the

Java

Runtime

Environment

(JRE)

from

1.6

to

1.7

or

downgrading

from 1.7 to 1.6 creates an issue that prevents SCVMM 2012 from discovering the Dell Compellent SMI‐S provider.

Workaround :1 Stop the Data Collector service.2 Delete the folder C:\Program Files (x86)\Compellent Technologies\Compellent Enterprise

Manager\msaservice\Pegasus.3 Start the Data Collector service.4 Recreate the SMI‐S user.5 If the Data Collector is configured to use HTTPS for SMI‐S connections, associate the SSL certificate

with the SMI‐S user.

CQ00292578 If the password for the SMI‐S user account is longer than 8 characters, SCVMM 2012 fails to discover the

Dell Compellent SMI‐S Provider.Workaround : Create passwords that have 8 characters or less.

CQ00254350 Mapping volumes from Microsoft SCVMM 2012 to a cluster uses server mappings instead of cluster mappings.

Workaround : After provisioning a cluster volume with SCVMM 2012, use Enterprise Manager to promote the server mapping to a cluster mapping.

CQ00222093 When using scripted PowerShell cmdlets to perform management operations on large numbers of objects, SCVMM errors might occur.

Workaround :

• Update Microsoft SCVMM 2012 by installing Update Rollup 1 for System Center 2012.• If you cannot install the update, insert delays between operations to avoid SCVMM errors.

CQ00197074 If HTTPS is enabled for SMI‐S, after installing the January 2012 Security Update for Windows Server 2008 R2 x64 Edition (KB2585542) an error might occur when SCVMM 2012 attempts to discover the Dell Compellent SMI‐S provider.

Workaround : Refer to the Known issues with this security update and Registry information sections of Microsoft Knowledge Base Article KB2643584 for solutions to fix this issue.


11/13

Dell Compellent 11

Known Issues Related to VMware vCenter SRM 5.xThe following issues have been reported for Enterprise Manager 2014 R1 in relation to VMware vCenter Site Recovery Manager (SRM) 5.x.

Issue Description

CQ00266544 If the

protected

site

has

Storage

Centers

running

version

6 or

later

and

the

recovery

site

has

Storage

Centers running version 5.5 or earlier, ESX hosts at the recovery site fail to mount VMFS5 datastores and log the error Host does not support ATS or ATS initialization has failed in the local vmkernel.log file.

Workaround : Disable HardwareAcceleratedLocking (ATS) for each ESX host at both sites as described in VMware Knowledge Base article 2006858, then recreate the replications.

CQ00201044 SRM 5.0 crashes during the Change Recovery Site Storage to Writeable step during failback.

Workaround : Upgrade SRM to version 5.1 or later.

CQ00198375 SRM 5.0 process crashes when creating a recovery plan on a recovery site after a protected site disaster.

Workaround : Upgrade SRM to version 5.1 or later.

CQ00198020 Storage Center version 5.5.4 or earlier: When a reprotect is not performed promptly after recovering

from a planned migration with VMware SRM 5.0, hosts running VMware ESX 4.1 Update 1 attempt to write to LUNs that are read ‐only, causing /var/log on the hosts to begin filling up. Eventually the hosts become unresponsive and disconnect from VMware vCenter.

Workaround : Upgrade Storage Center to version 5.5.6 or later.

If you cannot upgrade your Storage Center:1 Run reprotect as soon as possible after running recovery. The reprotect fails to complete.2 If the ESX host disconnects from vCenter, perform the following steps:

a Check /var/log partition space and delete unneeded vmkernel logs if necessary.b Reconnect to the ESX host with vCenter.

3 Run the reprotect again with force clean ‐up selected.4 Restore placeholders for the ESX 4.1 update 1 host virtual machines.

5 Delete the *‐tmp placeholders from the new recovery site.


12/13

Dell Compellent 12

Upgrading to Enterprise Manager 2014 R1Upgrade the Data Collector, Clients, and Server Agents to version 2014 R1.

Prerequisites The Data Collector being upgraded must be running version 5.4 or later. The server that hosts the Data Collector must be running a 64‐ bit operating system. If the Data Collector is

installed on a 32‐ bit server, see Migrating a Data Collector from 32‐ bit to 64‐ bit on page 13 . Java Runtime Environment (JRE) 1.7 must be installed on the server that hosts the Data Collector and the

computer(s) that host the Client.

For each managed Storage Center, the Storage Center certificate must contain the host name or management IP address used to add the Storage Center to Enterprise Manager. For instructions on regenerating an SSL certificate, see the Storage Center Administrator’s Guide.

If you are upgrading from version 5.x, all reports that you want to retain must be exported to PDF and saved externally. Reports generated by version 5.x are not viewable in the Client after upgrading to version 6.x or later.

Steps1 Download the latest Enterprise Manager Data Collector software from the Knowledge Center by

logging on to the customer or partner portal (from support.dell.com/compellent ).

2 Upgrade the primary Enterprise Manager Data Collector.a Unzip the Enterprise Manager Data Collector Setup file.

b Run the Enterprise Manager Data Collector Setup file to upgrade the Data Collector.

c If you upgraded from a 5.x version, delete the old Data Collector Manager desktop icon and Start Menu item that were left behind by the upgrade.

3 If you are using a remote Data Collector, repeat Step 2 on the server that hosts the remote Data Collector.

4 Upgrade all Enterprise Manager Clients on Windows workstations.

a Use the Enterprise Manager Client to connect to the upgraded Data Collector.b When you are prompted, download and install the new Enterprise Manager Client.c If you upgraded from a 5.x version, delete the old Client desktop icon and Start Menu item that were

left behind by the upgrade.

Note: Dell Compellent recommends upgrading the Server Agents. However, previous versions of the Server Agent continue to work with the new version of the Data Collector.

Note: If the Data Collector is running version 6.3.4 or earlier, the host server must have JRE 1.7 Update 20 (or earlier) installed. When JRE 1.7 Update 21 (or later) is installed, the Data Collector cannot be stopped, started, uninstalled, or upgraded.

Note: You do not need to uninstall the previous version of the Data Collector.

Note: If Remember Password is selected when you start the updated Client, clear the Password field and re‐enter the correct password before you connect to the Data Collector.

http://support.dell.com/compellenthttp://-/?-http://-/?-http://-/?-http://support.dell.com/compellent


13/13

© 2014 Dell Inc.

Trademarks used in this text: Dell™, the Dell logo, and Compellent™ are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

5 Upgrade the Enterprise Manager Server Agents on all Windows servers.

a Download the updated Server Agent Installer from the Data Collector website. Do not use the CHECK FOR UPGRADE option in the Server Agent Manager to perform the upgrade.

b Run the Server Agent Installer to install the updated version.

c If you upgraded from a 5.x version, delete the old Server Agent desktop icon and Start Menu item that were left behind by the upgrade.

Migrating a Data Collector from 32-bit to 64-bitA Data Collector that is installed on a 32‐ bit server cannot be directly upgraded to version 2014 R1 because Enterprise Manager 6.3.1 removed Data Collector support for 32‐ bit operating systems. To upgrade to version 2014 R1, install the Data Collector on a 64‐ bit server, and then migrate the data from the old Data Collector to the new Data Collector.1 On a 64‐ bit server, install the same Data Collector version that is running on the existing 32‐ bit server.2 Migrate the Data Collector configuration from the 32‐ bit server to the 64‐ bit server. For specific

instructions, see the “Data Collector Management” chapter in the Enterprise Manager Administrator’s Guide.

3 Upgrade the Data Collector on the 64‐ bit server to version 2014 R1.

Related DocumentationThe following documentation is available for Enterprise Manager version 2014 R1:

Enterprise Manager 2014 R1 Installation Guide (document number 680‐028‐017)Contains installation and setup information.

Enterprise Manager 2014 R1 Administrator’s Guide (document number 680‐017‐020)Contains in‐depth feature configuration and usage information.

Enterprise Manager 2014 R1 Online HelpProvides context ‐sensitive help for the Client, Data Collector Manager, and Server Agent.

Note: If you upgrade a Server Agent from version 5.x, the host server is rebooted. To prevent

a reboot, uninstall the Server Agent before installing Enterprise Manager 2014 R1.

fs8600 em release notes

Documents