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From Needs to Prototypes Scott Klemmer

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Page 1: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

From Needs to Prototypes

Scott Klemmer

Page 2: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

A2 Examples

Page 3: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Dennis Ku

Page 4: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Sarah Vargas

Page 5: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Scoping

Page 7: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves
Page 8: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Raise your hand if you have made a Web page

Page 9: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Raise your hand if the source of other pages helped.

Page 10: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves
Page 11: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves
Page 12: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves
Page 13: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Examples provide context, implementation, and composition

Page 14: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves
Page 15: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

“There are no rules of composition in photography, there are only good photographs” -Ansel Adams

Page 16: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves
Page 17: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Smith et al. 1993

Examples can increase

Page 18: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Will nothing new ever be created?

Page 19: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Marsh et al. 1996

...without reducing novelty

Page 20: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

—E.W. Dijkstra, On the Cruelty of Really Teaching Computer Science

Just for Small Innovations?“By ... metaphors and analogies we try to link the new to the old, the novel to the familiar. Under sufficiently slow and in the case of a sharp discontinuity, however, the method breaks down ... our past experience is no longer relevant, the analogies become too shallow, and the metaphors become

Page 21: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Les Demoiselles d'Avignon

John Richardson, A Life of Picasso: The Cubist Rebel, 1907-1916

Page 22: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves
Page 23: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

“Good artists borrow, great artists steal”

19th century Fang sculptureLes Demoiselles d'Avignon

John Richardson, A Life of Picasso: The Cubist Rebel, 1907-1916

Page 24: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

(How) can we measure creative results?

Page 25: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Design Process at LargeSteven Dow et al.Early and Repeated Exposure to Examples Improves Creative Work, Chinmay Kulkarni, Steven P Dow, Scott R Klemmer. Cognitive Science, 2012.

Prototyping Dynamics: Sharing Multiple Designs Improves Exploration, Group Rapport, and Results, Steven P Dow, Julie Fortuna, Dan Schwartz, Beth Altringer, Daniel L Schwartz, and Scott R Klemmer. CHI: ACM Conference on Human Factors in Computing Systems, 2011.

Parallel Prototyping Leads to Better Design Results, More Divergence, and Increased Self-Efficacy, Steven P Dow, Alana Glassco, Jonathan Kass, Melissa Schwarz, Daniel Schwartz, Scott R Klemmer. ACM Transactions on Computer-Human Interaction, 2010

Page 26: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves
Page 27: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

“I went with the whole parachute idea and what I had from the “This is the best approach for such a design...”“I am not a very good outside-the-box thinker, so I kinda just had “No... for some reason... this seems to be the only idea. There needs to be a platform and then as good of cushion as possible... I don’t see any other

Participants picked their concept

Page 28: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Functional Fixation

Duncker, 1945

Page 29: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Can process offer a fixation antidote?

Feedback

Feedback

Prototyp

Prototyp

Prototyp

SERIAL

DESIGN AT LARGE

Page 30: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Task: Design a Web Ad (N=33)

parallel prototyping

serial prototyping

FINAL

Page 31: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves
Page 32: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Parallel design -> more clicks

Parallel

Clicks per million

impressions

Serial F(1,30)=4.227 p<.05

0

60

120

180

240

300

360

420

480

398445

Page 33: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

...and more time on the site

Parallelcondition

Average time on client site

per visitor

Serialcondition

F(1,493)=3.172

0

5

10

15

20

25

30

35

40

12.9

31.3

Page 34: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

...and higher expert ratings

Parallelcondition

Likert-scale rating (0-50)

Serialcondition

F(1,5)=7.948 p<0.05

0

4

8

12

16

20

24

28

21.724.4

Page 35: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

...and more diverse designs

Parallel Serial F=182,

p<0.001

0

0.5

1

1.5

2

2.5

3

3.5

3.182.78

7=highly similar

0=not at all similar

Page 36: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Gentner, Loewenstein, & Thomson, 2003

learning outcome

Comparison aids learning

trainingsession

“Describe the solution.”

CASE#1

CASE#2

CASE#1

CASE#2

“Describe the parallels of these solutions”“Describe the solution.”

SEPARATE CASES COMPARISON CASES

Solutions to a landlord-renter lease

~ 3x

Page 37: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Share Multiple -> More Clicks

Share Multiple

Clicks per million

appearances

0

250

500

750

1000

1250

774.6734.9

1072.1

Share Best

Share One χ2=4.72,

Page 38: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Benefits of sharing multiple• More individual exploration• More feature sharing• More conversational turns• Better consensus• Increase in group rapport

Page 39: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Storyboarding activity• Star people• From setting to satisfaction• What is a need/problem/setting?• Find the fundamental need, not surface

needs• Avoid overtravelled paths

• Help me find a study buddy• I’m hungry, where’s cheap to eat? (have you tried

Yelp?)

Page 40: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Prototyping activity

Page 41: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Final Project Example• Crowdsourced gift purchasing

http://gifthub.herokuapp.com/home

Page 42: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves
Page 43: From Needs to Prototypesd.ucsd.edu/class/intro-hci/2016/lectures/IntroHCI-2016-Week3.pdf · Design Process at Large Steven Dow et al. Early and Repeated Exposure to Examples Improves

Announcements• Quiz 2 next Tuesday• One person submits team assignments