Source: SDL, 2014

… of consumers are more likely to provide personal information to a trusted brand.

79%

Source: National Retail Federation, 2014

10%… of shoppers are planning to spend their tax refund on a big purchase in 2014.

SourceNewVoiceMedia, 2014

44%… of U.S. consumers are willing to switch brands after a negative experience.

… of Australian credit cardholders will never pay off their holiday shopping balances.

Source: Creditcardfinder.com.au, 2014

2%

98%Source: Kapersky Lab, 2014

… of all mobile malware attacks target Android

devices.

… of American adults access the Internet regularly.

90%Source: Pew Research

Center, 2014

… of consumers will submit a complaint after receiving poor

service from a brand.

32%

Source: Temkin Group, 2014

Source: Defy Media, 2014

… of consumers consult friends and family before switching to a new brand.

47%

… of mobile gamers account for HALF of all in-game spending..15

%Source: Swrve, 2014

Source: National Retail Federation, 2014

… increase in online sales estimated for 2014.

12%