frequently asked questions-myplanningworld consultancy services

COPYRIGHT(C) MYPLANNINGWORLD PTY. LTD. ALL RIGHTS RESERVED

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Myplanningworld Consultancy Services

Frequently Asked Questions


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An Addendum to our Company Introduction

This presentation constitutes an Addendum to our Company Introduction Presentation.

We have answered questions as if you were asking them as our prospect. Some questions are merely statements so kindly treat our response below as our answers. Questions are in the headline in red

and answers are in black at the bottom.


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We don’t know you well. Why should we hire you? Why should we bother? It seems risky.• We provide “Customised Project Planning Solutions” in Primavera P6 in the

resources, buildings & construction industries in Perth. If this is not you are after or you may need, please do not bother.• Please visit our LinkedIn profile https://au.linkedin.com/in/madhubarai and

website www.myplanningworld.com/home to know us better.• You should hire us “If you are stuck with your project and just hoping if

someone could show you the light through project planning” and looking for the services that we offer. Our solutions are affordable & tailored to your needs on as & when required basis and competitively priced.• “Our worst miseries lie in anticipation, most of which never happen”- so

don’t anticipate the risk, measure & evaluate it with facts & figures.

https://au.linkedin.com/in/madhubarai

http://www.myplanningworld.com/home


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We use different softwares, not impressed with Primavera. We think its expensive & complex.

• There is no pride or glory in using so many different tools if you can use just one for all your projects.• Primavera may appear expensive & complex to you if you start doing

everything by yourself. However its output reports are not as complex as you might think.• We offer customised solutions tailored to your needs which brings

down the cost as you would normally incur by retaining someone throughout the duration of the project.


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How many people work in your company?• As many as you need• Do you hire or retain people and pay them without having work for

them? No company would in the long run.• We hire resources on as & when required basis to minimise overhead

& cost to our clients.


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Do you do everything in Primavera?

• No• Primavera is a vast suite of applications & we only provide services

using the Project Management Professional module.• Its other modules such as Timesheet, EPPM, Risk Analysis etc. are

generally used on large projects which require constant resource deployment to monitor project progress whereas we provide customised solutions on as & when required basis.


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Our projects are in the pipeline at this stage so check back later.• Have you considered “Early Consultant Involvement”? Hiring us right

from the beginning of the Feasibility/Tender on as & when required basis can go a long way ensuring project success.• We can provide our CV Licensing service which would allow you to

submit Tenders or Proposals with our CV & assure your client that you have got professional project planning in place & not just a schedule.• We have Referral Services. Just let us know what type of resource you

are looking for & we will pick up the best candidate out of our vast network with millions of professionals.• Still don’t need, kindly specify a date when we should check back.


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We do not need somebody to do project planning for us at all.• No worries• Please consider taking our Referral Service. Just let us know the type

of lead you are looking for from which part of the world and we would be glad to help you out from our reach to millions of professionals across the world.


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Why do you have an “Exclusion List”? Some of the companies in there are our business partners/friends/involved in the projects. Would you compromise?

• Absolutely Not. It’s a Lifetime Guarantee not to do business with those in the “Exclusion List” under any circumstances.• Our “Exclusion List” has been prepared considering many factors and

after careful reasons based judgement.• We are happy to help you out in other projects where those

companies or people are not involved.• If we do find out that these companies or people are in someway

affecting our performance, this will constitute reasons for separation.


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You are saying you provide services in the building, construction, mining and oil & gas sectors. These are quite big industries. Can you do everything in these industries? What are your limitations.• No body can do everything anywhere.• We complete a “Customer & Project Profile” every time you call us in

for a service request. This profile has several questions and a SWOT analysis which enables us to identify what information do you have and what needs to be done & whether or not we are able to deliver it. Only when, we are confirmed of our abilities to do the requested task we prepare Agreements. So, don’t just assume that we are ready to catch whatever is thrown to us or falls on us.• Dead emergency services are reserved only for existing clients.


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We have in-house resources to do project planning.• No worries but• Have you checked (1) How much money are you spending on project

planning? (2) Are you able to utilise your planning staff to their full capacity only in planning and not in other tasks? (3) Are you happy with the output that you or your clients are getting out of planning? (4) How far is planning helping you in taking your company forward? (5) Is it just the reports that you are getting from planning or you are also getting Expert Advice as solutions to the problems?• If you have checked & still happy, please consider our other services.

If you are not happy, welcome to Myplanningworld.


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We are kind of getting picture that your services would be “cheap” if you are offering so many savings. Is it really? Where is the catch?

• No & No. We are not cheap & there is no catch.• Our pricing model is reasonable and is customised according to your

needs. You may actually end up paying a lot more to other companies if you have compared. You may also end up spending more if you permanently hire someone throughout the year or duration of the project.• We do not intend to take all the earnings from just one client but

rather focus on working on multiple projects for multiple clients thus enabling us to reach our target Turnover without charging our clients excessively.


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How do you analyse project performance during the course of our work? Do you use any other tools apart from Primavera?

• Project performance analysis depends on what you want to achieve or what your clients want to see and how. Some clients or projects have project specific control protocols & procedures and many have nothing. We can sit down with you & work out, how can we make things better rather just measuring performance as a software output.• We currently do not use any other softwares apart from Project

Management Module of Primavera. We may however expand our services to include other suites of applications as their demand emerges in the market depending on our affordability.


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Do you have any joint ventures, alliances or partnerships with other companies to help you out?

• No• Its not necessary to have JV, Alliances or Partnerships unless the

project is really large to demand such a business tie-up.• However, we do have a wide reach to professionals from all spheres

across the world and believe in hiring on as & when required basis so that we can charge you reasonably & not just inflate the price by saying that we are so big and have so many JVs etc. from that part of the world when its not needed actually and doesn’t help the cause in any way.


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We see that you have “Referral Services” as well. How does that work?• Referral Service is not our primary service but is structured this way :• You tell us the detail of the type of lead/candidate you are looking for

from which part of the world.• We search our network of professionals and make some suggestions.• For every person which you qualify as accepted, there is one time

charge.• Should you wish to engage that person, you will be charged

separately per person depending on what type of lead it is.


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We only hire occasionally, currently there is no requirement.• That’s Ok.• Please consider our other services such as Expert Advice, Early

Consultant Involvement, CV Licensing service & Referral Services.• Please feel free to spread the word about our services through

“words of mouth” and any other way you might be comfortable with.• Please recommend some suggestions who might need our services.


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We do not have running projects any more due to slowdown or internal reasons.• No worries• We trust what you said to be true.• Please consider our other services such as Expert Advice, Early

Consultant Involvement, CV Licensing service & Referral Services.• Please feel free to spread the word about our services through

“words of mouth” and any other way you might be comfortable with.• Please recommend some suggestions who might need our services.


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You don’t have a valid Unique Selling Proposition to consider hiring your business.• “Customised Project Planning Solution” in itself says what we do.• To be honest, there are many companies whom you will hire & tell

them what to do but there aren’t too many who will evaluate what you have, what needs to be done, whether its achievable and if yes make it affordable for you.• Do you have a USP yourself? Do a presentation like this with some 70

questions and you will realise if you are unique or not.


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We have heard rumours and stories about you. We think its risky to hire you or your company.

• There was a rumour that the world was coming to an end in 2012. Did it happen?• If you hire a company which has had no rumours or stories but

actually doesn’t meet your expectations, what would you do then?• Are you confident that there are no rumours or stories about

yourself?• It’s a good idea to trust facts based insights & not just stories. Truth

will come out by itself because it persists and subsists. How long would the clouds cover up the sun, it will shine again for sure.


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We will sue you and take you to the court should you try to be smart or double-cross? Are you ready for that?

• No one wants to do that without specific motive, purpose or reason.• If you have been harmless to others, expect no harm from others but

you will appreciate that defence is a necessity.• Arbitration & disputes would be the last thing to happen between us.

If it so happens, as we have a strict “No comeback policy”, we will add you to our “Exclusion List” and never do business with you again. This will extend to your alliances, joint ventures, sister concerns, divisions & related body corporates.• Our business insurances will protect ours & your losses should it

happen at all.


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How has been your previous performance as a company?• We are from the construction background. We believe in making the

foundation strong first rather than just go “sale, sale, sale”.• Although, we had projected some sales in our first year, our spirits

were challenged by the slowdown in the construction & resources industries from the outset itself. We take consolation in surviving through the period while many companies have wrapped up or scaled down beyond expectations.• This has given us the opportunity to learn & acquire business skills

and expand our network which can be utilised in other businesses as per our growth plans.


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Your charges are not affordable for us.• You will appreciate that you are not hiring an individual but hiring a

company. • On one hand, we have office running expenses, insurances, computer,

softwares, wages and numerous other expenses and on the other hand we are missing out on benefits such as leave loading, annual leave, sick leave, public holidays, super-annuation, compassionate leave, bonus etc. which you would generally grant to an individual.• If you compare “Apple for Apple”, you will realise that you would

actually pay more to other companies out there for the same thing and may not be satisfied actually.


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We are concerned about our data security.• After signing the agreement, your data becomes our data as we

would own the IP Rights. Our logo itself is Trademark Registered for 10 years and any type of infringement can be challenged and compensated in the courts.• Besides we do have Business Insurances to protect you from these

types of losses.• We have dedicated Data Management Plan. We back up on regular

basis on hard drives and on the cloud which needs two-step verification. Its nearly impossible for someone to get hold of your data unless someone breaks into our office or cloud security.


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How about your customer service? We see that you will not work beyond normal hours.• We focus on “Quality of service” and not sticking with you all the time

without reason or need.• If you have given us sufficient information, we should be able to do

the job within normal hours. However, if it so happens for our existing clients only that a dead emergency situation has aroused, we may be able to help you out depending on what it is but there are no guarantees as we intend to have many clients and believe in work life balance for our staff.• If you are doing planning in urgency, you are stacking the odds against

your project’s success so make sure what you are looking for is real.


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We do hire planners but they are site-based. Your services are based in Perth.• Unless required as per your agreement with your client, its not

necessary to have site-based planners because site-based planners in fact work in the site office, they are not site managers or project engineers.• If you have the information available and are clear about what needs

to be done, it shouldn’t be a problem. We are living in the digital age where information reaches before our flights do.• Our services are currently based in Perth but we have global

expansion plans catering to the need of our clients on as & when required basis depending on the market demand & affordability.


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Where is the “Trust Factor” in your company?• “Criminal” is a person no different than others unless proved guilty. Prove

to us that you cannot trust us for so & so reasons and we would be happy to give satisfactory responses.• Our conduct is fair, legal & proper and complies with all local & national

laws. We have gone into business after thorough market research & 100% probability of success in the long run. It was even approved by the Federal Government. Our prices are reasonable & services are customised. We even have a Trademark and a Press Release. We are on all popular social media and our network has 7000+ professionals across 100 countries with reach to millions of professionals worldwide. You deal with a real person whom you can talk to or meet and not just an email service or a silent number.


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Even if we hire you, we won’t be able to pay you on weekly basis. How will you survive?• We will not survive for sure.• We are a Small Business. When you go out for dining or do shopping, do

you not pay upfront? Or do you tell them that your business pays on credit always. This may be the case of long-term understanding or partnerships but in most occasions you pay on time which can be instant or a definite period. In our case, it is weekly.• You will appreciate that there are businesses when you go out to deal

with ask for a Bank Guarantee or Letter of Credit or Security in some form or Deposits or Pre-orders, we are not asking for any of these as our spectrum is broad to include other small businesses like us to hire us on a case by case basis. If we develop long lasting relationships, we may relax.


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I am not the right prospect for you. It’s a different world.• Can you re-direct us to the right prospect please.• Please consider taking our Referral Service. Just let us know the type



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We are no longer into business or intending to wind-up operations.• No worries• Please consider taking our Referral Service. Just let us know the type



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What will you do if you cannot do the job if we give you at all. It’s a hard world.• First of all, we will not take a project which we would not be able to

do.• We complete a “Customer & Project Profile” every time you call us in

for a service request. This profile has several questions and a SWOT analysis which enables us to identify what information do you have and what needs to be done & whether or not we are able to deliver it. Only when, we are confirmed of our abilities to do the requested task we prepare Agreements. So, don’t just assume that we are ready to catch whatever is thrown to us or falls on us.• We have Business Insurances to protect from any such situations.


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What will we do if you take the job and escape somewhere leaving us in an awkward situation?

• We are not here to escape somewhere rather we have global expansion plans so that we can serve you wherever you are in a much better way.• If we had to escape, we had not gone into business and invested and

tried to survive through this slowdown period when many businesses have actually wrapped up or scaled down.• We would sign a legal agreement which would enable you to catch us

no matter wherever we escape if that’s what has to happen at all.• We also have business insurances to compensate for such losses.


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We do need planning but we can only hire as our employees, we never give it to outside company.

• Hiring a company has many advantages over hiring employees such as you pay salaries & wages to your employees, arrange office access, inductions, travels, accommodation in some cases, computers, softwares, trainings etc. Then you give them Fringe Benefits as well as leave loading, annual leave, sick leave, public holidays, super-annuation, compassionate leave, bonus etc. Your Cost to Company (CTC) is quite high compared to what we charge you as a company despite the fact that we have office running expenses, insurances, computer, softwares, wages and numerous other expenses If you compare “Apple for Apple”, you will realise that you would actually pay far more to your employees for the same thing and may not be satisfied actually.


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Where is your physical office if we have to reach you in emergency?• Our physical office as per the records of ASIC is in East Perth however

for the purpose of privacy we have been using Level 3, 267 St. Georges Terrace as our Mailbox address. This is a serviced office and has facilities for meeting rooms and Day office on as & when required basis.• Depending on how & when would you like to meet us or what are the

project specific requirements, we would scale our space requirements accordingly.• So, in case of emergency, do drop us an email or call us, we would be

happy to help you out however we do not handle urgent jobs regularly.


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Sorry, we are concerned about your capacity to handle the volume of work we do.• How do you know what our capacity is? Have you dealt with us previously?• We complete a “Customer & Project Profile” every time you call us in for a

service request. This profile has several questions and a SWOT analysis which enables us to identify what information do you have and what needs to be done & whether or not we are able to deliver it. Only when, we are confirmed of our abilities to do the requested task we prepare Agreements. So, don’t just assume that we are ready to catch whatever is thrown to us or falls on us.• Besides this, we also have other services as mentioned in this

presentation. Just reach out to us on what you need & not just assume without reason.


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We are very busy at the moment. Can you check back in two months time?• “No worries” is the Australian phrase for it.• However we can sense if your response is genuine or not. If you have

valid reasons to ask us to check back with you after such a long period, we would surely do that. But if it turns out that you intended to say “No” but couldn’t say it rather postponing for such long time so that we understand what it means, not only we would never contact you again, we would remove you from our network and CRM so that you are not able to contact us again. We believe in fair business. You need it , you need it. You don’t need it, you don’t need it. There is no point giving false hopes to someone by uselessly postponing the talk.


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What will we do if you take work from us and also working for our competitors on the same project?

• If you go out to dine somewhere and your business competitors also turn out there, do you leave the restaurant? Or do you ask the restaurant to not serve them or if serve at all, add poison to their food? • Its common sense. We do consultancy business and not conspiracy

business. Be rest assured, we would never swap or exchange any kind of data in any form from one company to another to cause intentional harm to any party.


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We cannot give you Quantities, Productivity or Method Statements that you would ideally expect. So how will you work then?

• We are not Quantity Surveyors or Project Engineers or Site Managers.• We would need one point of contact who would be responsible for

exchange of all the necessary information.• We complete a “Customer & Project Profile” every time you call us in

for a service request. This profile has several questions and a SWOT analysis which enables us to identify what information do you have and what needs to be done & whether or not we are able to deliver it. Only when, we are confirmed of our abilities to do the requested task we prepare Agreements. So, don’t just assume that we are ready to catch whatever is thrown to us or falls on us.


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We are having bit of “Good Luck”. Are you realizing? Go consult a Psychologist.• It’s a good idea to take a break & think again what you are asking

others to do or what you expect from others.• Be appropriate, fair & reasonable at all times.• If you try to play games with others, be ready to face the “Game

Changers”


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Why did you choose to go into business?• This is a personal question and is not related with the company.• However, we feel business has many advantages such as a separate

life-less entity which can be bought, sold, divided, joined or expanded compared to an individual whose capacities and dreams are mostly limited to just landing a good job & surviving within a comfort-zone.


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How do you make relationships at workplace?• This again is more of a personal question than business related.• However, we intend to build business relationships through quality of

service, affordability, customer service & our ethics & principles.


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What else do you do apart from Project Planning? What are your growth plans?• Besides Project Planning, some other services have been mentioned

in this presentation such as Early Consultant Involvement, Referral Services, CV Licensing and you can also do somewhat shopping on our website under the Shopping tab.• We intend to diversify to include physical products, digital products,

Project Management & other services worldwide depending on the market demand & affordability. We believe Life is very short so taste & test a few things out without causing harm to anybody anyway.


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Do you have any health related issue. This may be a pre-qualification requirement for our projects.

• Our services are office based. We only hire staff who are physically fit to conduct the work during normal working hours with full efficiency.• We complete a “Customer & Project Profile” every time you call us in



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How do you price your services?

• Our pricing model is based on hourly rate which factors in expenses such as office cost, insurances, wages, computer, software, trainings and other business expenses while keeping edge over our competitors.• These rates then vary depending on the type of service you need and

other factors.• Please ask for an obligation free consultation and we would go

through the questionnaire before pricing so that you can have a better understanding.


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If we do need to send somebody to site, we see that you don’t do it at all. How we going to handle it just in case our clients want to see planning?

• We may be able to accommodate some genuine specific requests if our staff agrees with it.• We complete a “Customer & Project Profile” every time you call us in



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We are really very small company & there isn’t much scope for you.• Please consider our other services such as Referral Services and

shopping on our website.• Feel free to spread the word about our business through words of

mouth.• We would welcome any recommendations from you as our prospects.


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We are flat out at the moment & have enough planners at this stage. Sorry.• No worries but• Have you checked (1) How much money are you spending on project

planning? (2) Are you able to utilise your planning staff to their full capacity only in planning and not in other tasks? (3) Are you happy with the output that you or your clients are getting out of planning? (4) How far is planning helping you in taking your company forward? (5) Is it just the reports that you are getting from planning or you are also getting Expert Advice as solutions to the problems?• If you have checked & still happy, please consider our other services.

If you are not happy, welcome to Myplanningworld.


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Can we ask about your marital status. We need to make sure you are going to stay here.• This is a personal question.• We are not here to escape somewhere rather we have global

expansion plans so that we can serve you wherever you are in a much better way.• If we had to escape, we had not gone into business and invested and

tried to survive through this slowdown period when many businesses have actually wrapped up or scaled down.• We also have business insurances for APAC region and a Trademark

valid for 10 years.


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How would you handle so many clients at once? Why are you approaching so many people.

• We love diversity & dynamism.• We believe that being in the flow keeps us fresh. If one project gets

stuck there would still be freshness through other projects.• We only approach people whom we think would be good to deal

with. We have turned down opportunities which were not interesting to us.• In your business, do you not deal with many clients or do you not

Tender on many projects?


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How do you ensure ‘Quality’ of your service?• First of all ,we will not take an assignment where our quality of service

would be extremely compromised.• Then, we have procedures in place such as hiring the best talent from the

market or from our vast network of professionals.• Our customer service strategy, we follow up with our customers at each

stage and request their opinion about our service and not just only ask them for payment.• We keep updating our skills & systems to keep pace with the market to

ensure only the best gets delivered to our clients.• Finally, we comply with all local, national & relevant rules & regulations

keep ourselves abreast with the latest in the industry.


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How do you hire people to work for your company? We need to know that we would get the best talent.

• We have “Candidate Pre-Interview Screening Questionnaire” which we ask all the applicants to complete and send it to us with their CV for a fair evaluation. This Questionnaire has points based scoring system to compare “Apple for Apple” so that only the best ones are selected for interview.• Once the candidates have been shortlisted for interview, each of them

would be checked against their ability to communicate with us & our clients. Besides there would be Technical Questions as well to test their merit.• Finalised candidates would then be sent for “Pre-employment Medical”• For work if required to outsource, we search our network and follow the

same procedure except for Medicals which we leave on the outsourcing firm to make sure they are fit to provide service to us.


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How would you comply with PMI standards?• PMI standards are the norms these days however its good to stick to

them if they make our work & life simpler, easier, organised and profitable otherwise we believe there is more paperwork and unnecessary non-productive effort on it.• Should there be any specific requirement, you let us know when we

would complete the “Customer & Project Profile” and we would then inform you what’s possible for us to deliver to you & what’s not.


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How would you manage multiple projects or sub-projects which are in different versions or in different softwares?

• We only use Project Management Professional Module of Primavera P6. So, if you have multiple projects or sub-projects information in the XER format , we can bring that in to an integrated schedule.• However, if you have different projects in different softwares, we can

only help you by importing them into Primavera and exporting back into XML, XER, MS-Project or Excel formats. We do this to make a fair comparison of all the projects on the same platform and ensure the integrity of the whole development or your organisation.• Should you have more queries on this, please feel free to let us know

when we complete the Customer & Project Profile.


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How much time do you need to complete program for a project?• It will take as long as it takes.• We prepare agreements on hourly billable basis and not lumpsum and it

really depends on what information is available to us & what needs to be done. Quite often our clients have a date in mind and they ask us if we are able to do this in that timeframe. We conduct a thorough check and SWOT analysis to see the viability.• However, if you have to tell your clients when would the program be ready,

the answer to that question can only be given after completing “Customer & Project Profile”. But, if you are too much pressed for time, we might not be able to help you out. If you are doing Planning in urgency or to put pressure on us or cut cost too much, you are likely to stack the odds against the success of your project.


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How do you Plan? What information do you need?• Hire us and you will know how do we Plan. This is in a way related to

our Trade Secret so we are unable to disclose.• We will talk about what information do you have and what we need in

order to achieve what you want when we would complete the assessment after filling in the “Customer & Project Profile”.


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How do you write programs for Feasibilities & Tenders where minimal information is available?

• There are more assumptions to make during Feasibilities & Tenders than any other phase of a project life cycle. So, we intend to prepare a program narrative which details what assumptions have been made in the programs.• As & when, new information comes in or more data is available, the list

of assumptions is updated to reflect that program is aligned with the reality.• For Tenders, we intend to seek if you have any existing database of

information from previous projects to make sure program works the way your organisation works and not many other companies out there.


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We have projects running all around the city or country. Can you handle independently?• Yes & No• As we have been saying, we do a SWOT analysis to see the viability of

what needs to be done before saying yes or no.• Currently our services are based in Perth but we are intending to

expand to other territories and countries but that may take time.• If your requirement is specific and do-able by us, we would be glad to

help you out otherwise we keep you updated with our enhanced capabilities to provide more services to you.


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We are concerned about our relationship with our clients. If we hire you and you cannot do the job, it will spoil our reputation before them.

• Be rest assured that we will not sign agreement without carefully examining the viability of providing service to you or your clients so an uncomfortable situation for your clients is unlikely to arise.• You will appreciate that some clients have unrealistic expectations such as

wake up whole night, come back to work again tomorrow & finish everything off – we would certainly be unable to help you in such situations however we try our best to not give rise to such situations. We would let you know if your reputation is at stake ever before it gets spoiled.• We have Business Insurances to protect such losses if at all occur.• We are also able to source the best talent from our network who might be

able to help us out.


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Do you have a database for productivity?• No• Productivity varies from activity to activity, module to module, project

to project and company to company. One company doing one project completing a particular activity in a module may not achieve the same productivity in another corner of the world for same activity.• We rely on open-source databases of Productivity and assumptions

made by the Estimators, Quantity Surveyors, Project Engineers & Site Managers. If you do not have such information handy, we may have to seek outside help which can just take longer so the best idea would be to tell us whatever information you have when we complete the Customer & Project Profile.


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Can we recommend a candidate to get trained under you?• Our Coaching/Training services are very limited as we are not a Registered

Training Organisation. • The reason we have this service listed in our Service List is that when we go

out to work in our client’s offices, quite often their staff start to learn how we doing it and then it is seen that our scope to provide services is suddenly limited as their staff becomes competent which is a harm to our business. So, what we intend to say that we are not running an amusement show when we are working in your office so there is no point learning commands & procedures by watching what we doing but if you are really interested in learning, please take our Training/Coaching Service & pay us to learn what you want to learn, it does not come bundled with our consultancy service for free.


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Can you give us a “Ballpark Cost” for your services for our projects?• No• Our services are priced on hourly basis and it takes as long as it takes to

complete programming for a project.• Quite often, we are unable to conduct work because information is not

available so we do not want to put ourselves at disadvantage by committing a cost and then spending more hours on it due to no fault of hours.• Also, it is seen that work becomes unexpectedly complex and taking for ever,

so we may have to issue a Rate Variation to you should that happen.• But, we assure you that our charges are very competitive as our solutions are

customised to what needs to be done. We would never over-charge you unnecessarily or unreasonably.


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Can you just attend meetings with our clients to show that we have got planning in place?• Yes• We have Meeting Attendance as a service in our service list.• At the moment, our services are based in Perth so we can only help

you in Perth based projects. We do intend to expand to other territories & countries to make ourselves handy for you.• Please disclose your needs to us when we complete the Customer &

Project Profile.


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We do projects in different industries where you don’t have service. How you going to work it out?

• Currently our services are being offered in Construction, Buildings & Resources industries only however we do have future expansion plans to cover other industries.• Please consider taking our other services should we disappoint you by

not being of help to you in the industries you want to use us in.


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How would you handle work pressure? We may occasionally come up with unexpected work without prior intimation.

• We believe in Fair Work principles.• If unexpected work without prior intimation is a one-off emergency

case, we might be able to help you out but you will be charged for Urgent Services. And this we can do only for our existing & reliable clients.• However if we are getting urgent works every now & then, this would

reflect poor mis-management & our services would be limited.• If you are looking to squeeze too much out of us by creating artificial

pressure , we would be able to sense it and would seek separation, may be we will never do business together again.


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We know that you can do scheduling. How good are you in handling cost control? Its money we are after finally.• We do cost control to the extent it can be done in Project Management

Module of Primavera P6 and using spreadsheets as supplements.• However, we are not Accountants or Costing Engineers and this module

has some limitations in terms of costing so please do not expect everything to be perfect but we are able to control through other processes such as databases & manual data extraction & verification.• Should there be need to hire Billing/Costing Engineers, we would

discuss with you at the outset or as we progress through the project being reasonable with you at all times.


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How would you handle Forensic & Claims where information is not organised or not complete as you would expect.• This depends on how far do we need to dig deep into the information pool and

what’s feasible to achieve.• If the Claims has to go to the Adjudication process through the courts, we would

need validated records as proof anyway. We also know that a fair comparison or claim happens when we compare “Apple for Apple” and not “Apple with Banana”.

• Quite often programs are in different formats or softwares so we align them all into P6, sometimes we may need to recreate the program so that it can be compared with the “As-Built program” for window analysis or dispute resolution.

• Forensics is really something which we learn & developments become clearer as we progress. If reasonable data is not available at all, we would certainly not say “Yes” to you when we know that it’s a “No”. But we have reach to professionals in the field who are experts should there be a need & we discuss along the way.


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On one hand you are saying, you are an Australian company, on the other hand you have global expansion plans. What are you trying to achieve? Are you trying to escape because you have been unsuccessful?

• No• We are indeed an Australian company. We believe in making the foundation strong enough before

expanding vertically or horizontally. This is aligned with our long-term cherished global expansion plans. So, we have invested our resources & energy from the outset in spreading the word and building the network than just “Sell, Sale & Sail”

• We have gone into business after thorough Market Research with 100% probability of success so there is no point escaping from “success”.

• If you are questioning our performance as a start-up company since our incorporation, you will appreciate that many companies have scaled down or disappeared from the Western Australian market due to slowdown in the resources sector. We have survived because we know we are going to succeed eventually sooner or later. Tough times don’t last long, tough people do.


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What is the guarantee that you are not going to run away? How you going to survive if we don’t give you work?• “Stay hungry, stay foolish (Steve Jobs)” and “Business at the speed of

thought (Bill Gates)” – these words in itself answer your questions.• We always strive to improve our learning & deliverability (stay foolish) and

we would always keep trying for more & more success (stay hungry) while we implement our thought process into our Business strategy.• We know that struggle is everywhere no matter where we escape so what’s

the point in trying to run away from the challenges of life?• If you will not give us work, we will rest our hopes on others to give us

work. However, if no one gives us work, we would certainly not survive. But we know that Australia is a wonderful country where many people have achieved their dreams & ambitions. We are here to achieve ours.


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Can you give us some references?

• You are dealing with a company and not an individual.• We are a start-up company hit hard at the outset due to slowdown so

references from our customers don’t exist.• We do not believe in giving fake Testimonials or references.• It has come to our attention that quite often candidates & agents provide

wonderful references but when the work actually begins, the candidates fail to deliver or meet the expectations thus leading to separation and what not.• We believe in being honest upfront. Our work will stand for what we are

saying we can do or not. We will not enter into an Agreement without proper evaluation.


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Can you show us some samples of your work?• Primavera P6 is a popular software known for its various outputs such

as Gantt Chart, Tracking Baseline Programs, Progress Updates, Look-aheads, Histograms, Earned Value Reporting etc.• If you are not familiar with these reports, we show samples of our

work when we meet for the first time & we do Company Introduction presentation.• As regards to samples of completed work as a company, we are

unable to disclose the details due to IP Rights and Confidentiality agreement we enter into with our customers.


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What’s the secret of your confidence? Why didn’t you just give up? When will you shut down your company?

• We believe in the ideology of the wise man – “The wise man is like a blacksmith’s anvil on which many experiences are hammered on without change in the anvil itself”.• We are ready to endure all pain until death because “Death is the

ultimate pain”. • As regards to giving up & shutting down, we would never compromise

with our ethics & principles and never do business with those in our “Exclusion List”. We would survive as long as our resources last but we hope that Australia is a Fair country where we would get our share of justice should there be a threat to our survival unreasonably created.


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If we become bankrupt, we won’t be able to pay you. Do you understand the risk working with us?

• No one is eternal so is a company be it yours or mine.• There is no guarantee that we would survive the very next moment or

not so why fear the uncertainty?• Our payment terms are on Weekly Basis to minimise impacts of

unforeseen situations such as our clients getting bankrupt. But if that’s what would be the last thing to happen, we do understand the risk of losing yourself as a valuable customer of ours more than the monetary loss and we would face it with you as a team.


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We have read & heard all. We are not interested.• God Bless You • “No Worries” is the Australian phrase for it. However, we do request you to

reconsider your decision and exhaust all options before denying us an opportunity to make a living with you.• Our motto is “If you are stuck with your project & just hoping if someone

could show you the light through project planning then you have found the right company”. So, feel free to contact us if ever you get stuck.• Please feel free to spread the word about our business through “words of

mouth”.• Please also consider our other services such as Referral Services, Shopping

on our website and signing up for our newsletter.


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Anyway, we are interested finally. What are your “Terms and Conditions”.• We send out proposals/quotations with bare minimum Terms &

Conditions which you would receive should the outcome of our evaluation through the “Customer & Project Profile” is favourable.• After you accept our proposal, we would then send you “Master

Services Agreement” along with “Non-Disclosure, Non-Competition, Non-Circumvention Confidentiality Agreement” which are very simple & fair and pretty standard and not really lengthy & bogus.• To maintain edge over our competition, we are unable to disclose

these Terms & Conditions here until you accept our proposal.


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We still have more doubts, queries and concerns.• There is no end to curiosity & doubts just depends on how much

weightage you give to them.• Just give us a call on (08) 6102 7721 or shoot us an email to

[email protected] and we would be happy to handle your queries.• There are also Feedback forms, Customer Satisfaction Forms and

Contact forms on our website www.myplanningworld.com/home which would help you to reach us for any type of query.• Be rest assured, you would be looked after as a precious timepiece.

mailto:[email protected]



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