Freight Forwarding System Features

-- Ideas for Today & Tomorrow

Name: C. Senthil Murugan

eMail: csenthilmurugan@hotmail.com

LCL Export FCL Export LCL Import FCL Import Air Export Air Import Customer Service Sales Finance Web Tracking 3rd Party Warehouse General Features Other IT Points

Products Covered

Auto booking confirmation while accepting booking Intended vessel from sailing schedule PODwise daily cargo availability report for sales team CLP (Container load plan) & Stuffing entry Auto pre-alert to agent Container booking with carrier Cargo/Freight manifest Draft HBL with charges AMS/ACI EDI – To avoid duplicate entry Booking on web for corporate customers Electronic shipping instruction Rebate/On-forwarding from tariff master Second leg follow-up until delivery of the cargo

LCL Export

Booking confirmation while accepting booking Container booking with carrier Direct MBL or HBL Multiple customer/containers into single MBL Payment request/invoice to finance EDI for INTTRA Container tracking Attaching documents Maintaining carrier’s tariff Sailing schedules

FCL Export

Manifest entry/EDI upload option Tracking container & confirm ATA Sending arrival notice (CAN) by fax/email Tracking CAN failures & escalation Pulling charges from tariff/customer master Intended vessel from sailing schedule for transshipment Transshipment overstay escalations Local customs/ports EDI Auto out-turn report to origin agent Payment requests to finance link Auto uncollected D/O to origin agent periodically Reminder arrival notice/auction notice Attaching documents/cargo images Demurrage calculation at the time of shipment delivery

LCL Import

Manifest entry/EDI upload option Tracking container & confirm ATA Sending arrival notice (CAN) by fax/email Pulling charges from tariff/customer master Local customs/ports EDI Payment requests to finance NOC/Liner D/O Follow-up Attaching documents Customs clearance/Deposit tracking

FCL Import

Auto booking confirmation while accepting booking Maintaining MAWB stock Pre-Booking with carriers Flight uplift follow-up/confirmation mail Second leg follow-up for uplift confirmation (if) Consolidation of HAWB Pre-alert to agent Printing barcode labels Processing MAWB & HAWB Cargo sales report Auto IATA rates Invoice based on tariff/master Option of handling sea/air cargo

Air Export

Manifest entry Local customs EDI Carrier D/O follow-up Sending arrival notice (CAN) by fax/email Pulling charges from tariff/customer master Transshipment link to air export (if any) Attaching documents Delivery order Cargo warehouse receipt Closing job with provisions

Air Import

Booking confirmation with gross sell rate Booking need option of Gross/Net/Declared sell & cost Nomination to agent Follow-up for nomination Status update to customer Attaching copy documents after vessel sailed Follow-up for original documents Arrival Notice from booking Follow-up for delivery of cargo Extensive search for attending customer status enquiry

Customer Service

Call/Visit recording Follow-up for appointments Quotation & follow-up Weekly call planner Client profiling Sales budget Salesman appraisal Budget vs actual Lead generation/follow-up Sending flyers

Sales

Account receivables Multi-Level credit control with auto reminder Accounts payable Multi-currency/multi-country in single database Maintaining exchange rates (with control) Customized management reports

• Agentwise• Carrierwise• Salesmanwise• Branchwise• Trade-lanewise• Productwise• Customerwise

80/20 report – volume/GP/No of shipments

Finance

Tracking option by (without username)• HBL/MBL No/Booking No• Container No• HAWB/MAWB No

Features (after login)• PO No• Shipper Invoice/Reference No• Customizable MIS-My report (with schedule option)• eBooking• Shipping Instructions• Outstanding (option to view Invoices)• Copy documents download (individual shipments)

Shipment status by email (using subject) Based on customer requirements

Web Tracking

Goods receipt note Goods delivery note Auto invoice generation of handling in/out Auto Storage calculation for monthly or transaction Online stock availability option on web Product movement report on web Stock reservation on web to block goods for

customer Auto-allocation of locations – first in first out or

manual Warehouse utilization report Viewing cargo on web (extra cost) – if required

3rd Party Warehouse

Instant message within system Receive/Send email & fax within system Dashboard for each department – customizable Converting documents into PDF/RTF/XML Providing web services for agents/customers EDI required for local customs/ports Avoid duplicate data entries Avoid manual work outside the system Pivot table like reports for management Dashboard for management

General Features

To reduce the cost• Migrating email server to India• Managing all supports from India• Providing training to all over the world from India• Maintaining online instant messaging for group• Maintaining web servers in India

Setting up intranet for group Tariff on intranet – view based on rights Setting up global call center in India Providing infrastructure for marketing team Centralizing finance & Documentation team

Other IT Points

Thanks for your valuable time

Please contact for further details by email

(csenthilmurugan@hotmail.com)