freeflow output manager - product support and drivers...

FreeFlow® Output Manager

Customer Expectations Document for Version 7.0 Software Document Version 1.0b August, 2009

X E R O X F r e e F l o w O u t p u t M a n a g e r 7 . 0

2 2

Xerox Corporation Global Knowledge & Language Services 800 Phillips Road Building 845 Webster, New York 14580 Copyright © 1996-2008 Xerox Corporation. All rights reserved. XEROX®, Xerox Canada Ltd®, Xerox Limited®, FreeFlow™, and all identifying numbers used in connection with the Xerox products mentioned in this publication are trademarks of XEROX CORPORATION. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays looks, etc.

While every care has been taken in the preparation of this material, no liability will be accepted by Xerox Corporation arising out of any inaccuracies or omissions.

Printed in the United States of America. Other company trademarks are acknowledged as follows: PANTONE® is a registered trademark of Pantone, Incorporated. Includes Adobe® PDF Libraries technology Portions contain an implementation of the LZW algorithm licensed under U.S. Patent 4,558,302 Netscape®, Mozilla and the Netscape Navigator® are trademarks of Netscape Communications Corp.

Parts of this software Copyright © 2004-2006 Enterprise Distributed Technologies Ltd. All Rights Reserved. Parts of this software Copyright © 1995-2003, The Cryptix Foundation Limited. All Rights Reserved Parts of this software are an SSLv3/TLS implementation written by Eric Rescorla and licensed by Claymore Systems, Inc. All Rights Reserved. Parts of this software Copyright © 2002, Lee David Painter and Contributors. Contributions made by Brett Smith, Richard Pernavas, Erwin Bolwidt. Parts of this software Copyright © 1995-2005, Jean-loup Gailly and Mark Adler.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/) Adobe®, Acrobat®, the Acrobat logo, Acrobat Exchange®, Distiller®, PostScript®, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Intel® and Pentium® are registered trademarks of Intel Corporation. Windows™, Windows NT™, Windows 2000 Professional Server, Windows XP, Windows Server 2003, and Internet Explorer are trademarks of Microsoft Corporation; Micorsoft® and MS-DOS® are registered trademarks of Micorsoft Corporation. All non-Xerox brands and product names are trademarks or registered trademarks of their respective companies. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.


3 3

Table of Contents

INTRODUCTION.............................................................................................................................................................4 PRODUCT DESCRIPTION................................................................................................................................................4 WHAT’S NEW WITH VERSION 7.0....................................................................................................................................5 HINTS AND TIPS ...........................................................................................................................................................8 FREEFLOW OUTPUT MANAGER FEATURES ...................................................................................................................11 JDF AND JMF PRESS INTENT AND PROCESS INPUT ......................................................................................................13 REPOSITORY SUPPORT...............................................................................................................................................13 SYSTEM REQUIREMENTS ............................................................................................................................................14 VIRTUALIZATION SUPPORT ..........................................................................................................................................15 UPGRADING FROM V6.0 TO V7.0 ..................................................................................................................................15 DOCUMENT FORMAT SUPPORT....................................................................................................................................16 SUPPORTED PRINTERS ...............................................................................................................................................16 FREEFLOW SECURITY CONSIDERATIONS......................................................................................................................21 BACKING UP THE FREEFLOW OUTPUT MANAGER SYSTEM.............................................................................................21 SOFTWARE LICENSE PERMISSIONS..............................................................................................................................22 SECTION 508 COMPLIANCE.........................................................................................................................................22 INSTALLATION AND CONFIGURATION.............................................................................................................................22 CUSTOM SCRIPTING ...................................................................................................................................................23 TRAINING...................................................................................................................................................................23 CUSTOMER SOFTWARE SUPPORT................................................................................................................................23 CUSTOMER EXPECTATIONS AGREEMENT......................................................................................................................24


4 4

FreeFlow Output Manager

Introduction

The purpose of this document is to describe the capabilities and limitations of the FreeFlow Output Manager.

Product Description

FreeFlow Output Manager is a server-based, single point job / production management system for network production printing. It addresses the needs of the Publishing and Print On Demand environments. Utilizing a Web-based GUI, Output Manager manages the flow of documents through a customer’s operation more productively. Output Manager includes job scheduling to meet tight production time windows such as first in first out, round robin, time scheduling, priority scheduling and attribute matching. Output Manager includes load balancing to address capacity and asset utilization requirements, such as job splitting, color splitting and copy splitting capabilities for robust cluster printing. To enable customization of workflow, Output Manager provides automated job characteristic matching to printers and event notification. Output Manager also offers customers the ability to manage job processing via customized scripting. Output Manager supports the following Xerox families of printers, as well as generic LPR and IPP printers: DocuTech, DocuPrint, DocuColor, Xerox iGen3 and iGen4 Digital Production Press, Nuvera, Xerox 4110, Xerox 4590, Xerox 2101, Xerox Wide Format Printers, Document Centre and WorkCentre,. Output Manager features and capabilities are intended to address the following customer requirements: • Addressing requirements for publishing and on-demand production print operation management • Management of document workflow to meet changing business requirements without changing business applications • Managing black and white or color documents • Real-time and enterprise wide information • Control over document delivery workflow including scripting to enable tighter integration and customized workflow

print operations • Intelligent job routing and scheduling • Faster turnaround and ability to meet tight print window • Support of viewing of PostScript, PDF and VIPP jobs • Centralized Accounting Module consolidating accounting information from FreeFlow Print Server and Output Manager • Customized View to allow different print locations or shifts to have a customized view of only the printers, queues and

jobs they should access. • Scan print jobs and ticket them from Xerox 7655/7665/7675 Multi-Function Devices


5 5

What’s New with version 7.0

FreeFlow Output Manager 7.0 contains several new interfaces for enhanced workflow support and a range of new features supporting operator ease-of-use. Custom View Groups • The Custom View groups feature allows the system administrator to create Customized views of Output Manager via the creation of custom access user groups. When this feature is enabled, all displays that contain queues and printers will be subject to whether a queue or printer is visible, and therefore accessible to the currently logged in user. The Output Manager administrator has a complete view of the system. The Output Manager operators have custom views. The guest login account (“Enter as a Guest”) is unavailable when Custom View Groups is enabled. Guest users must be authorized users and must be added to the appropriate groups. Under the System Configuration section you have the option to Enable and Disable the “Custom View Groups” feature.

Send to Production • Send to Production feature allows documents to be scanned from an EIP enabled Multi-Function Device (MFD) and submitted with a job ticket from MFD User Panel selections to the Output Manager server at a production print shop where high volumes and special finishing options can be processed. This option reduces user contention at the MFD and allows it to stay within its duty cycle. At launch the only EIP enabled MFD support with this feature is the 76XX family of MFDs. This feature is intended to be extended to additional EIP enabled MFD in future Service Pack releases. Under the System Configuration section you have the option to Enable and Disable the

“Multifunction Device” feature • FFOM Admin GUI > Edit Queue Properties > Paper Stock, defaults should be selected for either Stock Name or properties (holes, weight, color, type, etc..) but not both. If both are selected, the job will be faulted at the DFE or the Stock Name overrides the properties (the behavior is controller dependent) • Thumbnail images are improperly scaled for scanned originals other than 8.5 x 11. Truncation may occur for large sizes. • When configuring a queue to accept jobs from an MFD, if no queue defaults are selected for the following attributes on the FFOM Admin GUI, the first values on the MFD drop down widgets will be selected:

Color > Print Color As

Output Format > Sides Image

Paper Stock

Output Format > Finishing


6 6

Enhanced Color Split Capability • The Output Manager Color Split option can be set to split the job if there are color pages present, or to split the job if the number color pages falls below a threshold based on the number or percentage of color pages in the job. The threshold option will save time manually collating the job when the number of black and white pages does not warrant a split. The feature has two threshold options: • Based on percentage: This will split the job if the number of color pages in the job falls below the percentage setting you enter. For example, the option can be set to split the job if the number of color pages is less than 80% of the total pages in the document; otherwise, the entire job will be sent to the color printer. • Based on number of pages: This will split the job if the number of color pages in the job falls below the number of pages setting you enter. For example, the option can be set to split the job if the number of pages is less than 20 pages in the document; otherwise, the entire job will be sent to the color printer. Background Forms • The Background Forms feature allows Output Manager operators to view background form file names that are associated with a job and provide the capability to hold jobs with associated background forms from being scheduled as needed. This allows jobs with background forms to be scheduled and routed by Output Manger to FreeFlow Print Servers that support background forms, avoiding unintended and unpredictable consequences. Shutdown button • The Shutdown button nomenclature has been changed from "Shutdown" to "Shutdown Server" and the button will viewable or non-viewable based on login level. The button will be displayed for the Administrator and Operator 1 login levels, but will not be displayed for the Operator 2, Operator 3 and Guest login levels. Additionally, a confirmation message is displayed when the button is selected. Spot Color Matching • Spot Color matching can now be enabled or disabled during printer property setup, queue property setup, and at the Job Properties screen. Authorization Groups • The authorization groups the FreeFlow Output Manager administrator and operators is automatically created by the installer. There is no need to manually create these groups post-install. System usage data • Output Manager now supports the export of all system usage data from the System Usage Data screen of the FFOM Admin GUI to a comma delimited file (csv). The file can be uploaded to applications such as Microsoft Excel.

Comment [TV1]: I think you can remove the Authorization Groups section as it was part of 6.0.


7 7

Printer Registration The following changes and enhancements have been made to the Printer Registration application: • When running the Printer Registration with security authorization enabled, only one instance of the Printer Registration application will be able to modify the printer registration list at a time. Any other authorized users who try to login will get a message stating that another user is editing the printer list and the Printer Registration GUI will display with the edit features disabled. Using the login dialog will enable the edit features if the first user with edit authority has logged out. • When running with authorization enabled, if no activity occurs in the Printer Registration application that has edit functionality for ten minutes, the user will be automatically logged out. A message will be displayed stating that a timeout has occurred. • When running with authorization enabled, if the authorized administration user makes a change to the printer list, all instances of the printer registration GUI that are running in read only mode will be notified of the change. • In the add printer and edit printer dialogs, the user will be given the option of being able to select the Identify Configuration button that will fill in the printer model and controller/server type. This option requires the printer IP Address be filled in. The user can still select the printer model and controller/server type manually. • The Search for Printers feature is used to search a network for available printers based on an IP Address search range. This feature supports both IP4 and IP6 address protocols. The user can specify to search for printers on the same subnet as the system where they are running the Printer Registration tool (the default), or the user can specify the IP address of the subnet that they want to search. The tool will search for DocuSP, FX (Green and G-Server), and Fiery DFEs that support IPP, and Spire DFEs that support the Creo xml status interface.

Internet Protocol version 6 FreeFlow 7.0, MakeReady, Print Manager, Output Manager, and JMF Service are IPv6-capable by providing limited/transitional IPv6 support in dual mode IPv4/ IPv6 environments. Adobe Acrobat 7 and 8 do not support IPv6 literal addressing in URLs. Internet Explorer 6.x does not support IPv6 literal addressing in URLs.


8 8

Hints and Tips

The following information can be used to enhance productivity with the FreeFlow Output Manager v7.0 release. Additional hints and tips are identified throughout the FreeFlow Output Manager User Guide and identified with a KEY icon. Authorization Considerations Output Manager requires a number of authorization groups to be created for administration. The Installation and Configuration Guide describes these authorization groups. In addition to the groups described in the Installation and Configuration Guide, there is a group not described that is required for defining printers for Output Manager through the Printer Registration Utility. The authorization group is called “Xerox FreeFlow Common Printer Administrators” and must be created. Otherwise, when starting the Printer Registration Utility, an error message stating the user does not have administrative access will be displayed. Note: “Xerox FreeFlow Common Printer Administrators” is a defined name, not to be translated. Editing Printers / Queues When editing a printer or queue, if the property value of the printer or queue is removed from the Supported list, it will be removed when the edit is saved and will not reappear when editing that printer or queue. To make the value reappear, the workaround is to invoke the operation “Append values from Device” in the Edit Printer Properties dialog or the “Append values from Printers” operation in the Edit Queue Properties dialog. Editing Paper Stocks When editing paper stocks in the Job, Queue, and Printer properties, the units of measurement for the paper size can change from inches to millimeters. If the unit is changed between inches to millimeters and back to inches, the converted value in inches may not be the original. Document format PostScript and PDF missing from Printer Properties After adding a printer controlled by the Creo controller or Generic LPR to Output Manager, the document format supported values may not contain PostScript and PDF. The workaround is to use the Edit Printer Properties and manually set the document format supported values to PostScript and PDF or use the command Append values from File in the Value Options menu using the file uc_creo_docformat.xcp found in the templates\xcap directory (e.g. C:\Program Files\Xerox\FreeFlow Output Manager\templates\xcap).

Pre-cut Tabs When editing the paper stock for a job, if the type is set to “Pre-Cut Tab”, the sequence must be set through the “Order” field. If “Order” is not set, the paper type is treated as “Full Cut Tab” at the printer. Order Value Do not set “Order” value to 0 in the Paper Stocks section of the GUI. The GUI will display the message “An internal error occurred” when the edit is attempted to be saved.

Comment [TV2]: We should add the limitations and caveats from the 7.0 release notes. I’ll forward to you.


9 9

VI Container File Type When viewing a VI Container file, the GUI may display a message “Previews are available for PDF, PostScript, VIPP, TIFF, and JPEG documents only.” The VI Container file must be of type VIPP or VIPP Database Mode to be displayed. In some cases, though the type is VIPP or VIPP Database Mode , it may not be viewable. EC-PJM User Considerations The Output Manager GUI offers workflow benefits beyond what is available in EC-PJM, especially in the area of automated job management, however, depending on the original EC-PJM workflow, the user may notice some differences. • Output Manager provides operating system independent queues. EC-PJM uses standard Windows queues as input queues. • Moving documents to other queues or printers within Output Manager is done by selecting the job(s) and then selecting the requested printer or queue, rather than through drag and drop capability. • In Output Manager, jobs can be resubmitted or reprinted once the original job completes, rather than using the EC-PJM Copy Job function. If a copy of a job is needed before the original job prints, the original job can be cancelled then resubmitted multiple times to create copies. • The EC-PJM “Copy” job function is not available. Output Manager supports a Submit Job utility in the Job Manager GUI rather than the Print icon used in EC-PJM DocuSP IPP Support Output Manager supports IPP printer connectivity with printers running DocuSP version 03.80.66 or later or version 04.12.23 or later. The job status for a job may not reflect the same job status on DocuSP. It may take up to 5 minutes for the job on OM to reflect the status of the job on the DocuSP. This is a functional limitation on the DocuSP due to the number of returned job statuses during a query. NOTE: For printing to printers with versions of DocuSP below 3.80.66, Output Manager supports only LPR connectivity. Color Splitting There are some similarities and differences between the Output Manager color splitting capability and the Xerox PDF Color Splitter product available on DocuSP. • A printer with DocuSP 3.8 or higher is required to print the black and white pages. The color pages will be printed on goldenrod media when the printer created on Output Manager is configured without an interposer. • The interposer tray can be used as part of color splitting for the DocuTech 61xx, Nuvera, and Xerox 4110/4590 controlled by DocuSP controller. When creating the printer on Output Manager using the Printer Registration Utility, the printer must be created using the print path “LPR”, the Job Ticket type “XPIF”.: After creating the printer, edit the printer properties using the GUI and select the Interposer Supported checkbox. When configuring the color split queue, it is recommended that the Output Location is set to Stacker. This will ensure the printed job will be sent to the stacker tray at the printer. When the b/w job arrives at the DocuSP, look for the message in the Banner Page Message field. This will tell you how to configure the interposer tray. Insert the color pages into the interposer tray (reverse order for DT61xx) and release the b/w page job for printing. o The interposer tray cannot be used as part of color splitting for the Xerox 4110 controlled by the EFI controller.


10 10

o If a color job specifies copies or plex, the color job must be sent to the following DFEs: DocuSP 3.8 and higher, Creo 4.x, EFI (with IPP support), or WorkCentre. The Output Manager color splitter does not support color jobs that specify inserts (when using Interposer), covers, or finishing (when not using Interposer). o When using the color splitter with DigiPath or FreeFlow MakeReady jobs the Output Manager color splitter will strip out any page exceptions coded during the MakeReady process. If a document is created in MakeReady and has Tabs, Covers and any other page exception they will be lost when Output Manager processes the file for color splitting. It is recommended that the customer use the latest version of DocuSP PDF Color Splitter and pass the job through Output Manager to the Color Splitting Queue on DocuSP. o Output Manager uses the banner page generated by the printer to designate whether the pages are color or black and white for the job instead of generating its own banner sheet like the DocuSP color splitter. For example, on black and white jobs, the banner sheet will state "Black/White pages from FreeFlow Output Manager job xxxx". For the color pages, the banner sheet from the printer will state "Color pages from FreeFlow Output Manager job xxxx". Browser Security For maximum security in the Browser, if the user logs in as an Administrator, the user should either login from a secure location or be sure to close the browser after logging off from an Administrator session.

Fiery DFE Printers with a Fiery DFE that do not support IPP or have the IPP patch installed must be defined as pass-through in Output Manager. The client generating the master must create the job instructions within the PDL master.

Job Scheduling Scheduling jobs to the least busy printer based on pages or jobs and a printer that has maximum number of job limits enabled only work on printers that communicate to Output Manager via IPP. For this feature to work, all of the printers associated with the queue must communicate to Output Manager using IPP (e.g. DocuSP 3.x and later controllers, EFI IPP controllers, Generic IPP). Printers controlled by Creo or jobs forwarded from Output Manager using LPR cannot utilize this feature. Accounting When using the Accounting feature, the following needs to be taken into consideration: • The Accounting Module supports accounting information from localized Portuguese, French, German, Italian, Spanish, Dutch FreeFlow Print Servers. • The Accounting Module supports only one localized set of accounting log files from the FreeFlow Print Server. • The Accounting Module should be the only client of the accounting logs generated by FreeFlow Print Server. • The accounting information is limited to the accuracy level delivered by the FreeFlow Print Server accounting log • The Accounting Module does not support XSIS modified DocuSP systems when running their XEAR product.


11 11

• The Accounting module supports only the local OM accounting file. It will not support importing an OM accounting log from another OM system. • The Accounting Module supports viewing one report at a time. When a second report is viewed, the first report is replaced by the second report. • Accessing the Accounting Module and FFOM Admin GUI using the same browser on the same machine may cause one of the applications to time out frequently. The workaround is to use two different browsers (FireFox and IE) or use the same browser but one application with IP address and the other application with host name. • The Accounting Module requires a user created on FreeFlow Print Servers. The created user is entered as the FTP Username and Password in the Output Manager dialog of the Printer Registration utility. Creating the user on FreeFlow Print Servers is done via the following steps - On the FreeFlow Print Server controller, log in as the administrator. - Select [Setup: Users & Groups] - Under the Users tab, right-click in the Users window and select [New] - For the User Name, enter desired name (e.g. ffomacct). - For the Password, enter the desired password - For the User Group, select [System Administrators]. - Select [Add] - Select [Close]

• The Accounting Module requires a matching Print Server Name and FreeFlow Print Server’s hostname in the Printer Registration tool. Enter the Print Server Name following these steps: - On the Printer Registration tool, select a registered printer - Select [View/Edit] - Select [Print Manager/ Output Manager] - Enter FreeFlow Print Server’s hostname as Print Server Name - Select [OK]

FreeFlow Output Manager Features

Accounting The FreeFlow Accounting Module consolidates accounting information stored on FreeFlow Print Servers along with accounting information from FreeFlow Output Manager. A set of 9 predefined reports can be generated from the consolidated accounting information. The information stored in the Accounting Module can be exported to a comma separated value file (.csv) for processing. The Accounting Module supports versions 3.8, 5.0, 5.1, 6.0, 7.0 of FreeFlow Print Server accounting logs. To enable security, FreeFlow Print Server must be configured such that it is set to high or medium level.

Job Scheduled based on Pages Output Manager provides the capability to schedule jobs based on the number of pending pages to print for jobs Output Manager has forwarded to a printer. Output Manager will schedule a job to a printer that has the fewest number of pending pages to print.

Complex Finishing The Output Manager GUI allows the operator to specify multiple finishing options on a job as allowed by those printers that support specifying multiple finishing options.

Comment [TV3]: This whole section looks like it contains FF 6.0 features. Should we label it as such?


12 12

JDF / JMF Support • The JDF/JMF support in Output Manager has been enhanced to return to a JMF client additional job information

including the total number of printed pages, number of printed color pages, monochrome pages, total printing time, time when job start processing, time when a job starts printing, and time when job completes printing. The total printing time will be more accurate for jobs printed on FreeFlow Print Server.

• Additionally, Output Manager returns to a JMF client a list of jobs, status of all jobs or specified job in the Output Manager queue.

• Output Manager supports JDF jobs submitted from Adobe Acrobat Professional v8.0. Printer Registration Utility Registering printers into Output Manager is now done through the Printer Registration Utility instead of the Output Manager GUI. If there are other FreeFlow applications present, the printers are registered once instead of at each application, reducing the administration overhead of registering printers. Generic Printer Support Output manager is no longer limited to ASCII job ticket attributes. For non-Xerox devices, and appropriate Postscript jobs we now support generic PostScript device commands. This is limited to Postscript jobs that contain ASCII or XPIF job ticket information. VIPP Normalization and VIPP Job Previewing VI Suite Normalization and demographics has now been extended to Output Manager. Job previewing is also been expanded to support VI Container jobs, type VIPP and VIPP Database Mode. This allows customers to preview all pages of a variable job prior to print. Additional 3rd Party Support • Output Manager supports the following Internet Browsers used to administer Output Manager and Accounting

Module. o FireFox 2.0 o Internet Explorer 7.0

• Output Manager supports PDF files generated by Adobe Acrobat 8.0 and jobs submitted using JDF/JMF from Adobe Acrobat 8 Professional.

GUI Enhancements • Customized Job Status

The Job Status page of the Output Manager GUI can be customized to display a set of job status information. The Administrator can choose which information to be displayed and the order of the information. The settings apply to all users who login to Output Manager GUI.

• System Configuration This new page allows the administrator to configure the system in the following areas:

• Enabling Diagnostic Logging • Disable Guest Login for sites that require authorized users to login to the GUI • Customizing the job status information shown in the Job Status page of the GUI • Configuring the number of jobs listed on a single page in the Job Status page • Configuring the timeout periods for Preprocessors and Postprocessors. The timeout period represents the

time for a Preprocessor or Postprocessor is expected to complete before Output Manager considers the Preprocessor or Postprocessor to have failed.

• Configuring the inactive time period before Output Manager will terminate the current logon session. • Configuring the location of the Repository Management Server • Configuring the number of events seen in the System Status screen


13 13

• Queue Creation Wizard When a creating a queue, the GUI will guide the administrator through a series of prompts to configure a queue for job splitting.

• Job Listing – Page-based The listing of jobs in the Job Status can be configured to list all jobs or a configurable number of jobs to be shown in a page. Listing a subset of all jobs to be displayed per page results in a quicker response from the GUI when listing a large number of jobs.

• Proof Job Accelerator The Proof Job command can be invoked by using a right mouse button click on a job

• Progress Indicators have been added for some operations. Optimized PDF Page Splitting When a PDF file is split by pages or a specific page range is specified to print, Output Manager will send to the printer only the pages to be printed. This results in a smaller file sent to the printer and enables faster printing of the job.

JDF and JMF Press Intent and Process Input

Output Manager now accepts jobs in JDF / JMF format, and can support clients that use this format. The JMF service handles only Press Intent and Process nodes. Output Manager will accept JMF submitQueueEntry command, convert the JDF job attributes to their CPS equivalents (XPIF) and submit the job to a specified Output Manager queue. In addition, Output Manager will accept event subscriptions from the client and asynchronously return the requested status and time stamps. Support for the JMF commands are: • Accept a JDF instance file via an input hot folder and, after the job completes or aborts, return the modified JDF

instance file to an output hot folder • Accept JMF SubmitQueueEntry command message. The message may include subscriptions for job status updates • Accept JMF Status Query message which contains subscriptions for job status updates, query for job status, and

query a queue for jobs. • Send JMF Status Signal messages to one or more subscribers • Via the JMF ReturnQueueEntry command message, after the job completes or aborts, return the modified JDF

instance file to the client. • Accept JMF KnownDevices query message • Accept JMF AbortJob command message • Accept JMF SuspendJob command message • Accept JMF ResumeJob command message Currently only clients with Adobe Acrobat 7.0 provide this type of workflow, but as JDF implementation increases, Output Manager will be positioned to support new job sources.

Repository Support

Output Manager provides connectivity support to document repositories such as SharePoint and DocuShare. This means that an operator can access documents stored in a repository by browsing files, and then selecting them for printing. Operators can also save print jobs to these repositories. The files that can be printed are restricted to print-ready files (PostScript, PCL, and PDF). To implement this interface, an RMS server is first configured to the repository, then use the System Configuration dialog in the Output Manager GUI to set the IP address of the RMS Server. Please see the Installation and Configuration Guide for further details


14 14

System Requirements

Output Manager is supported on the following operating systems: • Windows Server 2003 Service Packs 2 • Windows Server 2003 R2 SP2 or later

Note: Xerox has discontinued support for the Solaris version of Output Manager Xerox does not supply hardware, operating system or browser software for Output Manager. The customer must acquire hardware and software that meets the following minimum requirements. Output Manager requires a dedicated hardware platform.

Software may be installed in a virtual environment. The virtual environment must be configured to meet the same hardware configuration and performance as the standard environment. Please Note: During installation, the Output Manager install utility will check to ensure system meets the minimum requirements and will display a warning message if it does not meet the minimum requirements.

System Requirements The following define the system requirements for the Windows Server 2003 operating system.

Please Note: Additional disk space may be required depending upon the type and size of jobs submitted to the platform. Spool space does not span disk drives and is limited to the size of the physical disk partition. For a larger spool space, a larger disk partition should be used. Minimum Hardware requirements: • Processor: Dual Processor Intel Core Duo 2.8 GHz equivalent or better • System Memory: 2.0 GB • Hard Drive: 80GB • Ethernet Capability: 10/100/1000 Mb/sec • Display: Analog CRT or LCD monitor • Input Devices: Keyboard and Mouse • Peripheral Devices: CD/DVD-ROM Drive, Backup Storage Device

Minimum Software requirements • Windows Server 2003 operating system with NTFS formatting recommended (FAT or FAT32 could cause

performance degradation) • One of the following Internet Browsers:

- Internet Explorer 6.x or higher - Netscape 7.x or higher - Firefox 1.0.6 or higher

Licensing Output Manager is licensed using a FlexLM license string. Current Output Manager systems will need to obtain a new license file for v7.0. The v7.0 system will not operate if an older license is detected.


15 15

Virtualization Support

When installing in a virtualized environment, it is the customer’s responsibility to provide full support of the virtualization environment & virtual software itself. The customer must also provide support for Xerox to install FreeFlow software in the virtual environment.

It is assumed the customer will configure the Virtual environment to provide at the least the minimum hardware and software required attributes.

For FreeFlow problems unique to running in a virtualization environment, Xerox will make best effort to fix.

Upgrading from v6.0 to v7.0

Installing Output Manager v7.0 on a system that already has Output Manager will automatically detect the existence of the previous version. The earlier version must not be running during installation. When installing v7.0 all queues, device, jobs and inbound service parameters will be automatically transferred to the new version. The steps for upgrading are: • Backup current version • Uninstall current version • Install v7.0 and acquire new license from Xerox Queues, printers, and jobs created in previous versions are compatible with v7.0. Customized Scripts: While upgrading or reinstalling Free Flow Output Manager, custom scripts may be overwritten by the installer. We recommend that the user backs up the “scripts” directory (and its subdirectories) and restores it after reinstalling or upgrading. The “scripts” directory can be found in the FFOM installation base directory (by default - C:\Program Files\xerox\FreeFlow Output Manager\scripts) If you have customized any standard script such as xompdflana.bat (one provided by Output Manager) you will need to replace it with your customized version after installation. Further details and user instructions on backing up and restoring the Output Manager system can be found in the Xerox FreeFlow Output Manager Installation and Configuration Guide.


16 16

Document Format Support

The following table shows the type of processing available for particular job formats in Output Manager:

Job Format

Identify Document

Format Page

Count1 Identify Color Pages

Color Splitting

Transform to another

format

Read Job

Ticket Info

Preview

Read & Write Job Content using

Scripts PDF Y Y Y Y PS N Y Y PostScript Lev 2, 3 Y Y Y N N N Y Y VI container Y Y N N N Y Y N HP PCL Y Y N N N N N Y TIFF Y Y N N N N Y Y ASCII line data Y N N N N N N Y LCDS N N N N N N N Y JPEG Y N N N N N Y N Passthough N N N N N N N Y

1 The number of document sets applies to a VI Container of type VIPP containing a database

Supported Printers

The following table lists the printers, controllers and printer models supported by Output Manager. Please Note: Versions of DocuSP prior to 3.8 are supported via the DocuSP 2.1 or Generic LPR print path. As a result, the user will not receive status back from the printer and must manually populate the printer attributes.

Printer Digital Front End

DocuTech / DocuPrint 65 DocuSP 2.0 DocuSP 2.1

DocuTech / DocuPrint 75 DocuSP 3.8

DocuTech / DocuPrint 90 DocuSP 3.8

DocuStation DP 301 Print Services 1.x

DocuTech 135 DocuTech Network Server DocuTech Network Service– J 1.4.0 NS Plus 2.1 NS + Server Series 4.0 FreeFlow

DocuTech Publisher DocuSP 51 6100 DocuSP 1.4J (for 6135/6180 only) 6115 Xerox FreeFlow Print Server 60 6135 6155


17 17

6180 Nuvera 100 DC/P DocuSP 50 Nuvera 100 DPS DocuSP 51 Nuvera 120 DC/P Nuvera 120 DPS

Xerox FreeFlow Print Server 7.0 (EA versions only including Merrimack 288)

Nuvera 144 DPS Nuvera 100/120/144 EA (Not DocuSP 50) Merrimack 288 (Not DocuSP 50)

DocuPrint with NPS server DocuPrint Server DocuPrint 92C / 600 DocuPrint 96 DocuPrint 180 DocuPrint 4050 DocuPrint 4090 DocuPrint 4635 DocuPrint 4850 DocuPrint 4890

DocuPrint with DocuSP server DocuSP 51 DocuPrint 100 EPS Xerox FreeFlow Print Server 60 DocuPrint 115 EPS DocuPrint 135 EPS DocuPrint 155 EPS DocuPrint 180 EPS


18 18


DocuPrint Continuous Feed configurations DocuPrint 350 DocuPrint 500 DocuPrint 700 DocuPrint 1000

DocuSP 4.2 DocuSP 51

DocuPrint Continuous Feed configurations DocuPrint 425 DocuPrint 525 DocuPrint 650 DocuPrint 850 DocuPrint 1050 DocuPrint 1300

DocuSP 51 Xerox FreeFlow Print Server 60

Xerox 490 Color Continuous Feed Printing System Xerox 980 Color Continuous Feed Printing System

Xerox 490 Controller 1.0 (LPR support only) Xerox 980 Controller 1.0 (LPR support only) Xerox 490 Controller 2.0 (LPR support only) Xerox 980 Controller 2.0 (LPR support only)

Xerox 495 Color Continuous Feed Printing System

DocuSP 51 Xerox FreeFlow Print Server 60

EX2101 Fiery EX2101 2.0 LPR

XES 510, 721, 6030/6050 AccXES 10.2

XES 8142/8160 Xerox Wide Format Color RIP 4.0

Document Centre 220/230/332/340/420/432/440 Document Centre 240/255/265/460/470/480/490 WorkCentre Pro 23/28/32/38/45/55/65/75/90

Document Centre Controller

Xerox 4110 GXP 4110 DocuSP 50 DocuSP 51 Fiery EXP4110 1.1 IPP

Xerox 4590 DocuSP 51 Xerox FreeFlow Print Server 60

Xerox 4595 DocuSP 51 (SP2) Xerox FreeFlow Print Server 60

Xerox 4112 / 4127 EPS Xerox 4112 / 4127 Copier/Printer Xerox FreeFlow Print Server 60

Fiery Print Controller 1.0 IPP Integrated copy / print server 1.0

Document Centre 1100/900 DocuCentre (Green) controller

DocuColor 3535 EX3535 2.0 (LPR only)


19 19

DocuColor 240/250 DocuSP 51 Fiery EXP250 1.0/1.1 IPP


DocuColor 242/252/260 FreeFlow Print Server 6.0 CX260 2.0 Fiery EX260 2.0 IPP

DocuColor 700 Xerox FreeFlow Print Server 60 EX700 Print Server 1.0 CX700 1.0 PX700 Print Server 4.0 (G-Server in FX Market only)

DocuColor 2045 EX2000D 3.0 LPR CXP6000 4.1 DocuSP 5.0 DocuSP 51

DocuColor 2060 EXP5000 2.0 IPP EXP5000 2.0 LPR EX2000D 3.0 LPR CXP6000 4.1 DocuSP 5.0 DocuSP 51

DocuColor 5000 DocuSP 51 Xerox FreeFlow Print Server 60 CXP50 1.0 EXP50 1.0 IPP EX50 2.0 IPP

DocuColor 5252 DocuSP 5.0 DocuSP 51 EXP5000 2.0 IPP EXP5000 2.0 LPR EX2000D 3.0 LPR CXP6000 4.1

DocuColor 6060 DocuSP 5.0 DocuSP 51 EXP6000 3.0 IPP EXP6000 3.0 LPR CXP6000 4.1

DocuColor 7000 Digital Press DocuColor 7000 Digital Press AP

DocuSP 51 Xerox FreeFlow Print Server 60 Xerox FreeFlow Print Server 70 CXP8000 3.0 CXP8000 1.0 (AP only) EXP8000 2.0 IPP (not for DC7000 AP) EXP8000 3.0 IPP (not for DC7000 AP) EX8000AP 1.0 IPP (for DC7000 AP)


20 20


DocuColor 8000 Digital Press DocuColor 8000 Digital Press AP

DocuSP 51 Xerox FreeFlow Print Server 60 Xerox FreeFlow Print Server 70 EXP8000 2.0 IPP (not for DC8000 AP) EXP8000 3.0 IPP (not for DC8000 AP) EX8000AP 1.0 IPP (for DC8000 AP) CXP8000 3.0 CXP8000 1.0 (AP only)

Xerox iGen3 Digital Production Press DocuSP 51 Xerox FreeFlow Print Server 60 Creo Spire 5.0 Fiery iGen3 Q5000/Q5500 3.0 IPP Fiery iGen3 Q5000/Q5500 4.0 IPP

Xerox iGen4 Digital Production Press Xerox FreeFlow Print Server 70 CX Print Server 1.0

DocuTech 128/155/180 Highlight Color (DocuPrint 180 IOT configuration)

DocuSP 51 Xerox Print Server 60

DocuTech 128/155/180 Highlight Color (DocuPrint IOT configuration)

DocuSP 51 Xerox Print Server 60


21 21

FreeFlow Security Considerations

Computer / Information Security is a journey and not a destination. Even the most secure systems are vulnerable given someone who has the right knowledge, access, and enough time. Threats include physical damage at the system, over networks, or as well as damage caused by viruses. The goal is to minimize the security risks, as much as possible, and have policies in place to detect and reduce the negative impact of a security incident. Examples of things that can be done to reduce risks include proper use of logins and passwords, restricting network access, and use of virus detection software. FreeFlow Output Manager Security1 Xerox’s Role: Xerox will strive to provide the most secure software product possible based on the information and technologies available while maintaining the products performance, value, functionality, and productivity. Customer’s Role: Although the FreeFlow Output Manager support team will try to provide software that is secure, the customer is ultimately responsible for securing their environment to meet their specific security needs. Depending on the customer needs, the customer can increase security by installing a firewall, implementing a private network, and/or physically securing the hardware to a limited access area. The customer, again depending on their needs, should use tools to monitor and log physical and network access to the FreeFlow Output Manager software to determine if and when a security incident has occurred. The customer should also back-up their data to ensure that can be recovered in case of deletion or corruption.

Backing Up the FreeFlow Output Manager System

Customer performed backup procedures on the FreeFlow Output Manager system are an important and necessary function. The customer is responsible for scheduling and performing this important function to ensure all data integrity of the backup process, utilizing the customer’s standard backup processes.

In the event the FreeFlow Output Manager system experiences an internal hard disk or system failure, accidental file deletion, or other catastrophic events, a successful backup of all configuration settings and data minimizes the amount of lost data and work. Using a successful and efficient backup strategy also reduces the amount of time required to restore the system to a fully operational state once the necessary hardware repairs have been made. It is recommended that the customer perform a full backup at least once a week or more often as their data integrity needs demand. The scheduling of incremental or differential backups may also be employed within the full backup cycle. A full backup of all configuration settings should also be made whenever additions or changes are made the Output Manager queues, printers, Hot Folders or Port Controllers. Xerox recommends that the customer use multiple backup media sets for each device. Having multiple backup sets provides additional security in the event that one set is corrupted or damaged. The customer may also want to keep an updated media set stored in a separate location and possibly in a fire/water proof safe to protect against fire and water damage. Further details and user instructions on backing up and restoring the Output Manager system can be found in the Xerox FreeFlow Output Manager, Installation and Configuration Guide.


22 22

Software License Permissions

The FreeFlow Output Manager available from Xerox Corporation is provided with install permissions conveyed as part of the purchase price. This includes all third-party software permissions that may be employed by the FreeFlow Output Manager product. The purchase of the FreeFlow Output Manager software grants the purchaser the ability to install one instance of the server software, meaning the server software may only be installed on a single server at any given time. The FreeFlow Output Manager software license is conveyed to the buyer at the time of purchase. The software license is not transferable. If the ownership of the FreeFlow Output Manager system is transferred through resale or other conveyance, the FreeFlow Output Manager software must be re-purchased by the new owner.

Section 508 Compliance

The Voluntary Product Accessibility Template (VPAT) rates Output Manager as "compliant.”

Additional details can be found on the xerox.com website: http://www.xerox.com/section508

Installation and Configuration

Installation of hardware, including the operating system is the responsibility of the customer. The customer is also responsible for ensuring the system is installed on their network, as well as acquiring and installing the license file. In the US, the Customer and Technical Support Hotline at (800) 821-2797 will provide installation and software support. The customer is required to contact Xerox Documentation and Software Services to acquire and install the license file. In other countries, contact the local Xerox support organization for installation support and license acquisition. Configuration services are provided by the Xerox Analyst for a fee. Analyst services include the following: • Configuration for Windows

o Create user groups and add users to those groups o Set up an initial printer and queue o Backing up the configuration information

• Browser Interface o Log into FreeFlow Output Manager o Accessing the Port Controller o Accessing Hot Folders

• Accounting Module Setup o Integration with FreeFlow Print Server o Export to 3rd party accounting packages

• Configuring Clients for Job Submission o FreeFlow Print Manager


23 23

o FreeFlow Print Manager – Advanced Print Path o FreeFlow Process Manager o FreeFlow Web Services o FreeFlow MakeReady o Windows o Solaris

Please Note: Complex installations may require additional services at an additional fee.

Custom Scripting

Output Manager provides support for customization via scripting. The Advanced Solutions Group (ASG) can be engaged in the US for scripting support. • Phone: 888.878.9622 In other countries, contact the local support organization for assistance.

Training

Customer training is provided by the customer trainers for a fee.

Customer Software Support Xerox products and solutions are fully maintained and supported through the Field Service Maintenance Agreement (FSMA). The agreement covers the software support for a given product or solution. As part of the FSMA, FreeFlow Output Manager software and operational assistance is available through hotline support via the Xerox Customer and Technical Support Center. This group works closely with various software development organizations to resolve software issues that inevitably arise with any software application. The process with which to address these problems is referred to as the Software Problem Action and Resolution (SPAR) process and enables a closed-loop communication between the customer and the development organizations. In the US, the Xerox Customer and Technical Support Center at (800) 821-2797 provides support for the FreeFlow Output Manager software, Monday through Friday, 8 A.M. to 5 P.M. local time. Extended FSMA support options may be purchased. In other countries, contact the local Xerox support organization.


24 24

Customer Expectations Agreement

Special considerations or performance limitations identified by Xerox and agreed to by the customer:

I have reviewed and understand the product specifications: (Signatures Required)

Customer

Xerox Sales Representative

freeflow output manager - product support and drivers...

Documents