franchisee success - how to ace your business
Upload: elizabeth-gillam-australias-1-franchisee-mentor-wwwfranchiseesuccesscomau
Post on 28-Nov-2014
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Presented to The Kitchen Table Network 1st April 2014. Presenting to like minded business women. 6 steps to having more time, more money and a team that does what you wantTRANSCRIPT
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How to ACE your business6 steps to having more time, more money and a team that does what
you want
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• Every business has High Performers• High Sales, ATV,• Great Team• What they have really done was ACE their
business• Now it takes 5 minutes each morning –
really!
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Analyse Your BUSINESS
• What are your KPI’s• Be honest – get a true picture of your
business• Get down and dirty in your P&L• Look at what others are doing in your
system
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Analyse your TEAM
• Audit that team – know who you are working with
• Mystery Shops• Customer complaints
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Customise your BUSINESS
• Set new KPI’s• Set new goals• Get a budget• Do a business plan
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BUSINESS PLAN – 7 questions
• What turnover can I achieve• What am I going to do to increase sales• How am I going to improve profitability• Can I increase loyalty• Do I have the right staff• How am I going to communicate with staff• What are my goals and missions
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Customise your TEAM
• Get a Mini Me• Build a leadership team• Interviewing Staff• Create a Training Plan• Rotating Roster
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Enforce within your BUSINESS
• Share new KPI’s with your team• Monitor these KPIs• Create a hot sheet and in store book• Host a weekly management meeting
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ENFORCE within your TEAM
• Show leadership – Who is the boss• Get a team of professionals around you• LIVE!!!! Plan a schedule and timetable
yourself• YOU!! Getting the best and being the best
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PEACE OF MIND
• How do you take just 5 minutes each morning to know your business is on track
• Boil the kettle• Check your actuals to KPI • Confirm your strategy for the coming day
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The Book
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