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Fragile Agile - Coaching a Tired Team Anna Obukhova
Agile Coach ScrumTrek, Russia
IN AGILE SINCE 2004
AGILE COACH
SCRUM, XP, KANBAN
LARGE SCALE
PROJECT/PROGRAM
AGILE PORTFOLIO
ANNA OBUKHOVA
WORK
MANAGER
IT
MANAGEMENT
MBA (GLOBAL BUSINESS)
COACHING
PSYCHOLOGY
BIOLOGY
ANNA OBUKHOVA
EDUCATION
0%
100%
5%
SWALLOWING
DIGESTION
10%
GET DRESSED
MOVE INSIDE THE HOUSE
15%
CHOOSE CLOTHES
PREPARE FOOD
EASY ACTIVITY ABOUT 15 MINUTES
20-25%
USE THE KNOWN ROUTE
START/END ACTIVITY WITH EXTERNAL SIGNAL
FOLLOW KNOWN RULES ONLY
MANUAL LABOR
30%
SELECT ACTIVITY HIMSELF
CAN'T PLAY
GET ENERGY FROM EXTERNAL FEEDBACK
35%
ABILITY TO PLAN SCHEDULE (IN TIME OR NOT)
PANIC IF ANYTHING CHANGES
CONFIDENT IN THE KNOWN ENVIRONMENT
GET ENERGY FROM RESULTS AND BEAUTY
40%
ABILITY TO MANAGE (NOT LEAD)
UNDERSTAND PERSONAL BOUNDARIES (AVOID CONFLICTS)
WILLPOWER (CHANGE ACTIVITY VOLUNTARILY)
ABILITY TO CHANGE (SLOWLY)
45%
INTERNAL GOALS ARE MORE IMPORTANT THAN EXTERNAL
MOVING TOWARDS POSITIVE
TASTE AND COLOUR, AESTHETICS
ABILITY TO HANDLE CHANGES
ABSTRACT THINKING
50-55%
LEADERSHIP AND FOLLOWERS
TOP MANAGEMENT
INDIVIDUALITY
CHANGE AGENTS
STABLE ENERGY
60%
UNDERSTANDING THAT OTHERS ARE DIFFERENT AND MIGHT NOT NEED TO BE CHANGED
65-75%
SOCIAL IMPORTANCE, STABLE FOLLOWERS
PERSONAL PROJECTS
THOUGHT LEADERSHIP
CREATING NEW IDEAS
80-100%KNOWN AT THE WORLD LEVEL RUNS THE COUNTRY
MOTHER THERESA PETER THE GREAT TAMERLAN SUN TZU ALEXANDER THE GREAT HIPPOCRATES
Heart Rate Variability (HRV)
22K research papers
Space and Sport
40%
DOWNWARD SPIRAL
1 IDEALISM AND OVERTAXING
© MASLACH, BURISCH
40% >> 35%
1 IDEALISM AND OVERTAXING
2 EMOTIONAL AND PHYSICAL EXHAUSTION
© MASLACH, BURISCH
35 >> 30%
1 IDEALISM AND OVERTAXING
2 EMOTIONAL AND PHYSICAL EXHAUSTION
3 LOSING A GOAL / CYNICISM
© MASLACH, BURISCH
30 >> 25%
1 IDEALISM AND OVERTAXING
2 EMOTIONAL AND PHYSICAL EXHAUSTION
3 LOSING A GOAL / CYNICISM
4 LOATHING SYNDROME
© MASLACH, BURISCH 25%>>10%
Maslach Burnout Inventory
APGAR Burnout Test
A for appearance P for performance G for growth tension A for affect control R for relationships
0 point - I see significant issues in this area 1 point - I see issues in this area, but not extremely critical 2 points - no issues
Calculate the sum of all 5 measures
A for appearance P for performance G for growth tension A for affect control R for relationships
0- 4 Scores under four can call for prompt, lifesaving measures 4-6 four to six indicate that assistance is required 7+ the baby will need only routine post delivery care
APGAR Burnout Test
WHY
BURNOUT HITS THE BEST PEOPLE
WHENEVER THE EXPECTATION LEVEL IS DRAMATICALLY OPPOSED TO REALITY AND THE PERSON PERSISTS IN
TRYING TO REACH THAT EXPECTATION, TROUBLE IS ON THE WAY
AGILE
PHASE
BURN-OUT RECOVERY RULES
1. SLOW DOWN 2. GET SUPPORT 3. RE-EVALUATE GOALS
AND PRIORITIES
1.NO GENERAL MEANING 2.NO PERSONAL MEANING 3.MEANING IS HIDDEN BY
FATIGUE
STEPS
OXYGEN MASK PRINCIPLE
BURN-OUT OR BORE-OUT
DEATH-MARCH PROJECT
DEATH MARCH PROJECT
RESTORE PHYSIOLOGY
RESTORE PHYSIOLOGY
INCREASE ENERGY
LINK WITH THE GOAL AND RESULT
1. WHAT IS THE GOAL 2. HOW WE UNDERSTAND IT IS DONE 3. WHAT IS HAPPENING NOW 4. WHAT IS ALREADY DONE 5. WHAT CAN BE THE NEXT STEP 6. WHAT IS THE NEXT STEP 7. WHEN 8. WHAT WE LEARN FROM THAT 9. SUMMARY
MOTIVATION
RESULT
RESULT
MOTIVATION
MISMATCH
121 COACHING FIRST
DIVIDE BY 2
NO SELF-ORGANISED TEAM
1. CATCH THE UPWARD SPIRAL 2. GOAL IS TO RESTORE THE MEANING 3. 2 MONTHS 4. THINK ABOUT YOURSELF FIRST 5. BOREOUR OR BURNOUT 6. DEATH-MARCH PROJECT 7. RESTORE PHYSIOLOGY 8. INCREASE ENRGY 9. SIMPLIFY 10. NO SELF-ORGANISATION 11. MOTIVATION THROUGH RESULT 12. LINK WITH THE GOAL - COACHING 13. 121 FIRST 14. DIVIDE LEARNING ABILITY BY 2 15. MICROMANAGE THE PROCESS