fractalia manager 5.0 en

8/9/2019 Fractalia Manager 5.0 En

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White Paperversion 5.0

FRACTALIASoftware


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Fractalia Remote Systems, S.L. Registered in the Mercantile Registry of Madrid Volume 14,699 Section 8 Sheet 223, Page M-243866 Tax No. B-82513425

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A. INTRODUCTION......................................................................................................................................................................... 4B. TOOLS........................................................................................................................................................................................ 51. ADMINISTRATION................................................................................................................................................................................... 52. PROTECTIONOFTHEHARDDISK................................................................................................................................................................. 53. MASSIVEDISTRIBUTIONOFSOFTWAREP2P................................................................................................................................................. 54. DETECTIONOFPATCHES........................................................................................................................................................................... 65. INVENTORY,EVENTSANDALARMS.............................................................................................................................................................. 66. ACCESSCONTROLANDSECURITYPOLICIES................................................................................................................................................... 77. REMOTECONTROL.................................................................................................................................................................................. 78. BANDWIDTH......................................................................................................................................................................................... 79. VPRO................................................................................................................................................................................................... 710. INSTANTANEOUSOPERATIONS.................................................................................................................................................................. 911. LICENCES.............................................................................................................................................................................................. 912. PATCHMANAGEMENT............................................................................................................................................................................. 913. REPORTSERVER..................................................................................................................................................................................... 914. ANTIFRAUDPROTECTION......................................................................................................................................................................... 915. FRACTALIABUSINESSINTELLIGENCE............................................................................................................................................................ 916. FRACTALIAREMOTEASSISTANCE............................................................................................................................................................. 10C. FRACTALIAMANAGER(FM)...................................................................................................................................................... 111. ARCHITECTURE..................................................................................................................................................................................... 112. SERVER............................................................................................................................................................................................... 123. AGENT............................................................................................................................................................................................... 12

1. LayerofFractaliaManager......................................................................................................................................................... 122. LayerIriSceneRecoverySystem.................................................................................................................................................. 13

4. CHARACTERISTICS................................................................................................................................................................................ 141. Totalmanagementfromasingleconsol.................................................................................................................................... 142. InstantRecoverySystem(IRS)..................................................................................................................................................... 153. Distributionofsoftware.............................................................................................................................................................. 154. Hardwareandsoftwareinventory.............................................................................................................................................. 165. Eventsreport............................................................................................................................................................................... 166. RemoteControl........................................................................................................................................................................... 177. DynamicGroups.......................................................................................................................................................................... 18

D. REQUISITESOFTHESYSTEM..................................................................................................................................................... 205. ASREGARDSTHESERVER........................................................................................................................................................................ 20

1. HardwareRequisites................................................................................................................................................................... 202. SoftwareRequisites.................................................................................................................................................................... 20

6. ASREGARDSTHECLIENT......................................................................................................................................................................... 211. HardwareRequisites................................................................................................................................................................... 212. SoftwareRequisites.................................................................................................................................................................... 21

7. NETWORKCONNECTIVITY....................................................................................................................................................................... 211. Typologyoftheconnectivity....................................................................................................................................................... 212. Bandwidthrequired................................................................................................................................................................... 22

E. INSTALLATIONPROCEDURE...................................................................................................................................................... 241. ANALYSISAND/ORDEFINITIONOFTHECOMMUNICATIONSNETWORK.............................................................................................................. 242. POSSIBLEALTERNATIVEINSTALLATIONSINCLIENTCOMPUTERS....................................................................................................................... 243. IMPLEMENTATION................................................................................................................................................................................ 25F. CONCLUSIONS.......................................................................................................................................................................... 27


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About Fractalia Software

Fractalia Software is an Information Technology Research & Development Company, aleader in the development of robust and effective solutions for the management and controlof large computer networks. Development and innovation is our aim. We have developed themost advanced system of large PC networks, Fractalia Manager, a vanguard solution whichguarantees the maximum level of operation. Large companies and organisations have placedtheir trust in our solution, which provides their business with a new concept of remotemanagement of computer networks.


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A. Introduction

Fractalia Manager (FM) is an innovative solution which joins all the tools required for effectivemanagement of your computing area in a single interface.

Administration: Master Admin profile in the server for easy management of multi-clientenvironments.

Protection of the hard disk: this guarantees the maximum operability of your PCs

Massive distribution of P2P software: this keeps your PCs always updated andpersonalised.

Detection of patches: this is always updated automatically.

Inventory, events and alarms: this knows the state of your network in detail and in realtime, and improves the backup services

Access control and Security Policies: this controls the applications which are executedin your PCs, it monitors processes and URLs accessed and blocks the devices you wish tobe blocked.

Remote Control: this obtains the maximum response speed in the event of incidences

Measurement of broadband: this permits the diagnosis of the network flow.

VPro: Intel technology integrated into Fractalia Manager.

Instantaneous operations: this executes instantaneous operations in terminals which arein networks protected by a proxy.

Licences: this makes it possible to assign a number of licences for terminals to adetermined company which uses the tool.

Patch Management: management of patches and updates, integrated with MicrosoftWSUS.

Report Server: a new server that offers reports via the web to final users. Predefinedreports for Inventory, Distribution of SW and application use.

Antifraud Protection: helps the operator combat user abuses when employing theterminals.

Fractalia Business Intelligence: provides a platform for the automation of data mining.The results of the analysis of such data, operational and functional in character, willprovide valuable information to support more effective business intelligence processes.

Fractalia Remote Assistance: a system of remote assistance on user request.

Regardless of the type of network of your computer resources, it reduces costs, increases theirfunctioning time and saves in costly technical visits. It is the fastest, simplest and most securesolution for managing, controlling and backing up your PC network.


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B. Tools

1. Administration

Master Admin profile in the server for easy management of multi-client environments.

Single user to replace company administrator users, permits a user to enter remotely toshare the same environment and verify the correct operation of a company from the clientspoint of view.

Creation of update packets is available to all companies.

2. Protection of the hard disk

The Instant Recovery System (IRS) technology is particular to FM and working at a very lowlevel (at sector level) it enables us to establish the recovery points of the hard disk and toreturn to a previous known state. Both actions establish and recover a known state, and thiscan be done locally or remotely, individually or massively to a group of terminals.

The process for establishing a recovery point only takes a few moments and there is nointerference with the user, it also consumes very few hard disk resources as it does not makea total copy of the hard disk.

Multiple recovery points can be established. This technology enables us to have total controlover the state of the terminals distributed as we always have the possibility of returning to aknown recovery point at which the equipment functions correctly.

3. Massive Distribution of software P2P

It is a fundamental module in a solution for remote management of terminals. It allows us toinstall applications, updates, patches, hot fixes in short, any software package in a massiveand unattended way.

It uses Peer-to-Peer (P2P) technology that segments each software packet into fragmentsthat are shared among the terminals that form part of the PC fleet (peers).

The certification at shared fragment level guarantees security in the download and can makemassive distribution more efficient.

FM is a highly scalable solution with this technology, as the bottleneck that downloadingpackets from a server or a middleware network supposed is no longer critical.

This module interacts with the hard disk protection module (IRS) offering a combination ofhigh availability and up-to-dateness for a distributed PC fleet.

All the communications protocol is encapsulated in HTTP (transparent for firewalls), supportsproxies, so that the solution is versatile, and performs correctly in very heterogeneousnetworks.

Generation of packets and update groups at server and not only at company level.

It allows the generation of packets at server level to offer to multiple companies with theadvantage of only one publication. Companies can use these packets and update groups


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without the possibility of modification. This facilitates the distribution of common packageswithout a specific licence (utilities, acrobat reader, etc...) to all the clients of MSP.

Software Self-Service

Utility that lets the users themselves select applications and install them in their equipment.Totally integrated with FM, the administrator selects the applications that will be public andvisible for each PC and the user selects those that they consider opportune.

When the selection is made, these applications are assigned by the platform to the PCs andare downloaded, installed, etc like any other package and incorporated into reports, events,etc.

SET (Secure Evolution Technology)

This allows a comfortable management and technological evolution of the distribution of SW,packages and applications.

Installation and uninstallation of the applications is automatic, on assigning and unassigningthese packages to the terminals.

It allows the configuration of profiles and groups, installation and uninstallation of applicationswhen a profile or group is changed.

Reinstallation of applications after an uninstallation by the user: this forces the content of theaffected profile.

4. Detection of patches

The terminals are catalogued by their hardware and software, and automatically receive the

relevant updates of Windows, Office, Acrobat, depending on the group they belong to.

The detection of patches uses all the power and technology of the massive distribution ofsoftware.

5. Inventory, events and alarms

This is an extremely complete tool which provides very precise information on the hardwarecomponents of the equipment, as well as on the applications installed.

It is a detailed, high resolution inventory which provides reports and filtered material so thatwe select terminals which comply with certain requisites in order to operate on these

(establish a recovery point, distribute software, etc.).

It notifies the changes which have taken place as regards software and hardware and, at anytime, we know the state of the terminal resources.

Alarms can be programmed in accordance with defined conditions and a set of software toolsfor development (SDK) are placed at the disposal of the client in order to obtain specificinformation from the terminals and integrate this with other solutions.


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6. Access Control and Security Policies

This supervises the state of the terminals, deploys critical security actions and generatesevents and alarms. It can interact with the protection module of the hard disk (IRS) in order toreturn to a known point if this is necessary.

This controls and manages the access of groups of users to determined Web Sites as well asthe execution of certain applications. Moreover, it permits the restriction of the execution ofthe black and white lists of applications at kernel level.

It permits the filtering of the access of families of external peripherals to the computer devicesand entry and exit points.

7. Remote Control

This permits remote access to the terminals and interaction with the desktop, it is totallyintegrated with the solution and bases its technology on the Ultra Virtual Network Computing

(UVNC) protocol.

The remote control can be initiated by the administrator of the network or at the request of auser with problems in his terminal.

This tool makes it possible to enable the need for access permits, automatic access withoutacceptance from the user, as well as the collection of logs of operations in order to guaranteetheir correct use.

As an additional advantage, the FM system makes it possible to remotely control thisequipment with no need to open entrance ports in the final components of the networks:Routers, firewalls, etc.

It also permits the establishment of remote connections with terminals protected by an HTTPproxy.

8. Band width

This tool makes it possible to diagnose the network flow of a group of terminals through thedownloading of a resource by the terminals registered in this group.

9. VPro

This takes the inventory of the PCs, and diagnoses and repairs the systems from a remote

centre, therefore, it reduces costly visits to the work posts.

This keeps the security patches updated or adds new security layers to all the PCs in itsorganisation even though the environment of the user is not available.

The PCs with Intel VPro and Centrino Pro processing technology for laptops provideexceptional performance as regards the demanding computer tasks, and are ideal forprofessional environments, in a low energy consumption encapsulation, together with thevirtualisation system, the AMT (Active Management Technology) technology and the graphicdouble nucleus integrated processor.

The main functionalities of VPro with Fractalia Manager are the following:


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Remote control of the BIOS.

This makes it possible to redirect the start-up of the PC to a disk image, or an extractablefloppy type device or a CD/DVD, which permits a hardware diagnosis in order to identify

possible problems in the client equipment, using the VT100 or ANSI emulation and severaltranslations of keys.

The possibility to remotely block certain peripherals of the PC client and even theexecution of scripts.

Direct connection with the mapping of ports or as a repeater to access from the exteriorwith no need to map ports. To do this, at least one of the pieces of equipment must be ON,and with this it is possible to control and send orders to the rest of the network equipment,such as executing the action switching this on at a determined time or carrying out thespecific action involved in forcing the hardware inventory, having the configuration and thestate updated through the AMTService.

Access by remote control to the Instant Recovery System consol, with the possibility ofrestoring a PC which does not start up, with no need for visits or interaction by the user,recovering the equipment in a minimum time so that it becomes operative again.

To obtain the list of Recovery Points, even when the equipment is turned off.

Enterprise Mode: integration with Active Directory and encrypted connections.

It remotely updates the BIOS/fFMware.

It keeps the equipment updated, for example, by sending an order to turn on during thenight and thus updating the software so that the user always has his equipment updatedthe following day, reducing the time of activity to the maximum.

It detects the need for critical patches and installs these through vPro.

It detects network problems and their alerts problems and it can even cut off the networktraffic if this is wished and if the patterns found are dangerous, thus avoiding the intrusionof viruses and worms in the organisation.

The possibility of writing the software inventory in a non-volatile memory.

Notification and filtering in the Fractalia Manager system of own or vPro SNMP (SimpleNetwork Management Protocol) or those defined within the Fractalia Manager system.

To carry out vPro operations instantaneously through remoting technology (Genuine

Channels).

To execute operations on groups of terminals.

The possibility to change the user and password which are initially entered in the BIOS ofthe AMT.


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10. Instantaneous Operations

This tool makes it possible to assign operations to the terminals and have these carried outimmediately.

11. Licences

This tool is very useful for companies which are in charge of distributing the FractaliaManager tool to other companies as it makes it possible to create licences of use for each ofthe companies which are registered in the system.

12. Patch Management

Patch and update management is integrated with Microsoft WSUS. This allows theintegration of WSUS update packages with P2P software distribution and SET Secureevolution Technology management.

13. Report Server

A new server to offer reports to final users via the web. Predefined reports on Inventory, SWDistribution and use of applications. This allows direct reports to be offered to clients withoutusing the operator management tool.

Total terminals managedGlobal list of terminalsDetailed SW and HW inventory related to the above

SW packages distributed

List of SW packages distributed to terminalsNumber of terminals assigned to each packageNumber and list of packages for each terminal

Application UsageList of applications installed and used by users in the clients network

14. Antifraud Protection

Assures the normal activity of the Fractalia Manager agent and thus guarantees its correctoperation in the managed terminal. In case any user seeks to misuse a terminal andinterrupts the communication between the Fractalia Manager agent and its server to do so(for example, by using the terminal exclusively off line), Poison Pill will block the terminal sothat it will only be operative again after the intervention of the Fractalia Manager operator.

In the same way, Poison Pill guarantees the operator the possibility of blocking any giventerminal in any given moment; then, as in the previous scenario, the terminal can only befreed by the intervention of the operator.

15. Fractalia Business Intelligence

Search big terminal networks for patterns to be used as input to take a chain of decisionswhether they are of a technical or strategic nature.


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16. Fractalia Remote Assistance

In this system of remote assistance, a terminal user can request online support by connecting

an operator to their terminal to give them the necessary help. The use of Fractalia RemoteAssistance is advantageous in comparison with other systems such as assistance by phoneor remote control (VNC and similar):

The assistance session is carried out inside a safe virtual network that assures direct IPvisibility.

The operator interface of Fractalia Remote Assistance facilitates operator support allowingthem to run solutions to concrete problems in the terminal being assisted, reduce the timenecessary to perform the support tasks and the experience necessary for an operator to beeffective.

Fractalia Remote Assistance registers all actions carried out by a support operator for their

later audit.


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C. Fractalia Manager (FM)

1. Architecture

Fractalia Manager (FM) functions on any network architecture, both for fixed terminals behindany type of network (including private networks, Internet, fixed IPs, dynamic IPs, etc.) asitinerant terminals. On condition that the Terminal has Internet, it will have 100% of thefunctionalities of FM, even in the case that it crosses intermediate components (firewall,Proxy). The peer2peer distribution system provides an efficient use of the network resources(both at LAN and WAN levels).

Figure 1. Architecture of the Fractalia Manager

The FM consol uses smart client technology, therefore, it takes advantage of the client-serverdevelopment, but it avoids the associated problems concerning usability and quality of usesimilar to a consol which can be executed locally. In addition, it keeps its own directory but itcan be synchronised with directory systems on the market, and can even work with dynamicgroups established depending on specific consultations.

FM functions with Microsoft clients. The deployment of FM is very simple and permitsmassive implementations practically automatically. The simplicity and usability with which it is


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designed makes it possible to obtain yield from its functionalities from day 1 of itsimplementation. Its use reduces the total cost of the use of a PC by between 30% and 40%throughout its lifetime.

The FM server has the following logical machines: a database server and a Web server.

These machines can be mounted on Windows (SQL and IIS) architectures respectively. Theopen architecture permits easy integration with other systems and the execution of specificreports.

2. Server

The FM server controls and manages work stations through the Internet. The access to thesystem is via the Web so that the administrator can access by using a Web navigator and anInternet connection, and in the cases where it is necessary, security credentials.

3. Agent

Figure 2. Details of layers

1. Layer of Fractalia Manager

In the client part, the FM layer is in charge of ensuring the correct downloading of the content

and the execution of actions which are ordered from the server.

The technology based on the Peer-to-Peer protocol reduces the consumption of band widthto a minimum as the large packs are distributed to multiple users with no re-configurations forthe hardware or the router. It uses the local band width in order to access the packspreviously handed over to a specific sub-network and the efficacy of the distribution of thesoftware can be improved by configuring the functioning mode depending on the networkarchitecture.


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2. Layer IriScene Recovery System

The capacity to protect and recover the information and the system, which is a key, tacticalpoint of all organisations. Instant Recovery System completely recovers all the partition of ahard disk and discards all types of changes made to it by the user (installation of software,changes of the configuration, damage due to viruses, files or directories eliminated, changesin the register of Windows, etc.).

Functionality:

One or more protected partitions.

Once the system of the Terminal has been recovered, any subsequent change will beundone.

Instantaneous Recovery Points of the hard disk.

Instant Recovery System increases the availability and reduces the probabilities of losinginformation.

The recovery process takes a few seconds and is carried out when the Terminal reinitiatesthe system or as a programmed task. This uses approximately 5% of the capacity of thehard disk.

Instant Recovery System has a local application in the event that the corporate policiespermit the users to take their own Recovery Points in order to return to previous recoverypoints.

The protected partition is only an area of the hard disk which is protected de facto by theInstant Recovery System module, and any type of change will be automatically discardedduring the reinitiating of the equipment when the functioning mode instructs this.

The partition of common files (data) of the user is not protected between changes and amaximum of 105 of its capacity for storing the Recovery Point is used. The protection of allthe changes must not be lost after reinitiating.

The partition of data will not be necessary, but is recommendable for offices or corporationwork stations, where the user requires space for storage.


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Figure 3. Instant Recovery System

4. Characteristics

1. Total management from a single consol

The graphic interface implemented for the management of FM uses smart client technology,which facilitates the administration thanks to its intuitive interface and all the functionalities ofa network administrator.

Some of the benefits of the new interface are: the management of an extensive network ofPCs becomes more simple, productivity increases and the control of the network is improved.


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Figure 4. Management consol based on Smart Client Web

2. Instant Recovery System (IRS)

The capacity to protect and recover the information and the system , which is a key, tacticalpoint of all organisations. IRS completely recovers all the partition of a hard disk and discardsall types of changes made to it by the user (installation of software, changes of theconfiguration, damage due to viruses, files or directories eliminated, changes in the registerof Windows, etc.).

3. Distribution of software

The software distribution module software makes it possible to remotely update and install

the software of a work station or of a determined group with no need to use additionalresources of network equipment, and is based on the peer-to-peer protocol. The connectionbetween this system and the IRS recovery system has substantial scalability for the workstations and makes it possible to apply evolutionary changes to the solution.

P2P in LAN. The Terminal is not directly connected to the server, it requires anotherTerminal which is in the Act as Proxy for other peers mode so that this onecommunicates with the server and subsequently sends it the pack requested.

Direct to the Server. The Terminal communicates directly with the server, and does notrequire an intermediate Terminal to receive updating packs.


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Acting as Proxy for other peers. This carries out the mirror action when it sees that aTerminal in P2P in LAN mode is requesting an Update, it makes the request to the serverand then it is sent to the Terminal which was requesting.

Figure 5. Distribution of software

4. Hardware and software inventory

The inventory module manually or automatically detects and deep saves the register of all theversions of software installed in a work station, as well as the hardware components hand thedevices of the terminals distributed in the company network, which avoids the unnecessarymovement of technical personnel in order to resolve the problem.

5. Events report

The events report shows the logs of the actions taken by the server or by the agent of theclient.

The types of events we can receive are as follows:

Generic: information is received on the turning on of the machine.

Inventory: information is received on the actions of the IRS assigned to a Terminal.


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Instant Recovery System: information is received on the actions of the IRS.

Remote updating: information is received on the state of the updates.

Remote control: information is received on the remote control actions.

6. Remote Control

This module is used for the remote control and management of any work station in thenetwork in an efficient, organised and exhaustive manner. It is used with for the purposes oftechnical backup and on line support for users. It makes it possible to take control of thescreen, the keyboard and the mouse of a remote user through a VNC session in order tosolve the problem or teach the user how something specific functions. There are three modesfor taking remote control depending on the configuration of the network, the existence of afirewall, nats, proxies or another type of restriction which the network of the user or theadministrator of the network might have.

Direct: this is used in order to connect with terminals which are within the same LAN as theserver or in different networks on condition that there is proper mapping of public IPs: a publicport to a private IP, a private port in the network components.

The clients have a VNC server listening in a port. When remote control is executed on theother Terminal from a computer with access to the FM system, a direct connection is madebetween both.

The case may arise that there is a router between the viewer equipment and the controlledequipment. In this case, in order to make a direct connection, we must map the ports of therouter. In this situation, it is not recommendable to use the connection in the direct mode.

Figure 6. Direct Mode


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Normal: this is used in cases in which it is not possible to map any type of inlet port or theterminals do not have fixed IPs.

The clients have a VNC server listening in a port, but they also have the capacity to send aVNC video as an outlet connection to any machine, prepared to receive it.

Additionally, a machine is located in a network which has no restrictions for the mapping ofports. This machine will have two applications:

Remoting. The Remoting application is responsible for placing the request for remote controlin touch with the proper client. The following open a permanent outlet TCP socket, with theRemoting port of this machine. The requests for remote control from the FM system arrive atthis same port.

When the machine over which remote control is being attempted is decided, the applicationgives instructions to send a VNC video to this machine through the Server port.

Repeater.This application only places the VNC video which it receives through the Server

from the client in touch with the Viewer port, which is where the viewer of the COM operatorattacks.

Figure 7. Normal Mode

7. Dynamic Groups

The dynamic groups are mainly intended for the situations in which it is intended to work withcertain groups or terminals for certain temporary periods. By dragging a group and/or one ormore terminals to the window specified for this purpose, we generate a dynamic group whichcan subsequently be assigned update packs or work in a similar fashion to how work wasdone with the permanent groups and terminals.


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Figure 8. Dynamic Groups


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D. Requisites of the system

Each software instance of Fractalia Manager which is installed, is capable of working withsmall networks with less than 100 PCs up to large corporate networks with up to a 100,000

PCs.

In the following sections we show the hardware and software requisites needed for theimplementation of the solution.

5. As regards the server

1. Hardware Requisites

Minimum* < 10 000 terminals Between 10000 and 25000

terminals

Between 25000 y

100000 terminals**

WEBApplicationsServers

(x1) (x1) (x1) (x2)

Processor Pentium IV2.0 GHz

Pentium III Xeon Pentium III Xeon Pentium III Xeon

RAM Memory 256 MB 2 GB RAM 4 GB RAM 4 GB RAM

Hard Disk 20 GB 120 GB 120 GB 120 GB

DatabaseServers

(x1) (x1) (x1) (x2)

Processor Pentium IV2.0 GHz Pentium III Xeon Pentium III Xeon Pentium III Xeon

RAM Memory 256 MB 2 GB RAM 4 GB RAM 4 GB RAM

Hard Disk 20 GB RAID 1 SCSIwith 2 Disks of120 GB

RAID 1 SCSI with2 Disks of 120GB

RAID 1 SCSI with3 Disks of 120 GB

* This configuration is the machine for making the system function with a reduced number ofPCs. In this, the Web applications server and the database server can be the same physicalmachine.

** The Webb servers are mounted as farms, while the database servers are mounted inclusters in order to balance requests.

2. Software Requisites

The Web Server(s) require the following basic software:

Windows 2000 Server Standard Edition or higher.Microsoft .NET Frameworks 2.0 installed.Internet Information Server 6.0 installed.Adobe Flash Player


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The database server(s) will need the following basic software:

Windows 2000 Sever Standard Edition or higher.Microsoft .NET Frameworks 2.0 installedMicrosoft SQL Server 2005 (depending on whether a farm of servers is mounted or not,

one or two SQL Server licences will be required).

6. As regards the client

1. Hardware Requisites

The minimum hardware configuration of equipment in order to execute the Fractalia Manageris as follows:

Processor: Celaron D at 1.8 GHzRAM: 256 MB (recommended 512 MB)

Hard Disk: 40 GBGraphic card with minimum resolution of 1024x768Network card (Ethernet or WIFI)

2. Software Requisites

Windows Operative System 2000 (SP4) or superior.Microsoft .NET Frameworks 2.0 installed.Internet Explorer 6.0 or superior installed.

7. Network Connectivity

1. Typology of the connectivity

From the point of view of connectivity, two interfaces must be differentiated, the connectionbetween server and clients, and the connection between clients as regards P2P sharing ofcontent.

Connection between server and client

The network connection between the server and clients is supported by any type of networkwhich has http protocol on TCP/IP. The connectivity between the server and clients cangenerally be established through:

Internet.Extranet.Local Area Network.Virtual Private Network.

Connection between clients

In order to use all the Peer to Peer distribution power between clients when downloadingcontent, it is necessary for these to see each other directly. Therefore, there are the followingnetworks:


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Local area networks.Virtual private network

These networks must permit http communications on TCP/IP

The topology connection between these (star, bus, ring) this does not matter as long as the

previous conditions are ensured.

2. Band width required

Connection between server and client

The following table shows a scaling of the speed required in a server in order to downloadcontent:

In order to calculate the speed required in a server, the following premises have been fixed:

An average of 10MB of the content to be downloaded.The content is updated daily overnight (with the network completely downloaded).The centres have a connection with the server with, at least, 1 Mbps. This connection ismore than sufficient to download 10MB in a night time schedule of 8 hours.

ESTIMATION OF BAND WIDTH FOR DOWNLOADING IN MULTIPLE CENTRES

Size of content (MB) 10

No. of Centres 200 500 1000 5000 10000

Total size of the Server Downloading (MB) 2000 5000 10000 50000 100000

Downloading time (night time schedule)(hours)

8 8 8 8 8

ADSL speed at centres (Mbps) 1 1 1 1 1

Speed required in server (Mbps): 0.6 1.4 2.8 13.9 27.8

It can be seen that with a greater number of centres, there must be a greater width of bandon the server side. However, with a reasonable number of centres, the band width requiredon the server side is easily assumed through an assigned hosting.

Connection between clients

The following table shows the costs of Peer to Peer sharing between the clients of a localarea network at a centre.

We assume the following hypothesis:The equipment has network 10/100 Base T cardsThe intermediary components of the local network (SWITCH, Bridges, etc.) limit the switchingcapacity of the network to 20 GbpsWe suppose that there are 500 computers per centre.

The objective of the calculation is to determine how long it would take to obtain a content of10MB (regardless of the source) for each of the computers in the network, supposingexclusive dedication of the network.


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ESTIMATION OF DOWNLOADING TIME ON A LOCAL AREA NETWORK

Limit of the Local Network (Gbps) 20

Size of content (MB) 10Real speed of downloading Equipment (Mbps) 100

No. of pieces of equipment 500

Theoretical downloading speed (Mbps) 40.0

Downloading times (seconds) 2.0

It can be seen that starting from a non-demanding network configuration, the P2P distributiondoes not lead to substantial disruptions in the network.


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E. Installation procedure

Despite the complexity entailed by the implementation of a new software solution in acorporate environment, the installation of the Irisene Remote Manager solution is not invasiveand is easily adaptable to any environment.

Fractalia Remote Systems recommends that the installation steps be followed.

1. Analysis and/or definition of the communications network

Before the installation of the solution, it is necessary to ensure that the communicationsnetwork complies with the minimum characteristics described up to now

:

Connection speeds in client and server.To enable the exchange of information through http on TCP/IP. Therefore, it is necessaryto permit connectivity by the 80 port in all the network.Depending on the needs of the company, to analyse whether a single central server whichcontrols all the centres is required or a server which controls one or several centres s.

2. Possible alternative installations in client computers

The installation of the FM solution has two differentiated parts:

Installation of the remote management system in the central server(s).

Installation of the FM agent in the client computers. This agent is responsible for periodically

interrogating the server in order to download new content and reproduce these once theperiod of activity of the system is exceeded.

As regards the implementation in a corporation, the critical point is precisely the installation ofthe software in all the client computers rapidly and efficiently. Below e provide the possiblealternatives for installing the FM agent.

Through remote software distribution tools

The following options facilitate the remote unattended installation with no need for anoperator to interact with the equipment at the time of the installation.

Active Directory

If the terminals are integrated into a directory such as the Active Directory of Microsoft, thefacilities of these types of tools can be used to distribute and install the software

Software installation tools of the company itself

If the company has a software distribution tool, SMS, Tivoli, etc. It can choose to distributethe installable of the FM Agent with these tools.

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Fractalia Remote Systems can provide the company with its own massive softwareinstallation tool.This tool can describe PCs within a range of PCs provided and, knowing the login andpassword of the administrator of each piece of equipment, remotely install any type ofsoftware.

This is only valid for LAN (including on VPN) environments.

With no remote software distribution tools

The following options are validated for those companies which do not have remote softwaredistribution tools and do not wish to incur the cost of acquisition.

These require a person to manually execute the installation programme in each PC.

Manual installation

One possibility is to copy and install the executable of the FM agent PC by PC.

Distribution via e-mail

Using e-mail, there are two fast methods for distributing the software to all the organisation.

Attached application: an e-mail can be distributed with an executable attached and thereceivers are requested to install this.

Web download application: The e-mail can include only a link to a web address with theexecutable, this link must be accessed and the user clicks on Run in the Windows dialoguebox.

3. Implementation

Definition of technical objectives

Before starting the massive installation, a number of indicators regarding this massiveinstallation must be defined, and this makes it possible to forecast:

The estimated installation timesThe percentage of the use of the communications networks involved in the systemThe speed of the updating of content.The effectiveness of the installation selected. Possible improvements.

To determine the most effective communications backup to be shown through ICS (HTML,flash, pdf, powerpoint, video)

Implementation in a pilot project

Before carrying out a massive installation, it is advisable to carry out a pilot project fromwhich the indicators described above can be obtained and to tune the installation processselected.


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It is useful to carry out the pilot project in a simple environment with no complications andprogressively increase the complexity in successive pilot projects as confidence is gainedwith the installation procedures designed.

Evaluation of the achievement of objectives

After the pilot project, all the results obtained must be analysed in order to re-plan themassive installation depending on the experience obtained.

Massive implementation

Once a pilot project which provides sufficient security for the implementation has been carriedout, the massive implementation of the solution will be carried out, centre by centre, and theindicators described above will be constantly monitored.


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F. Conclusions

Fractalia Manager is a system for the administration, control and remotely controlledmaintenance of the micro-computing systems distributed.

It ensures the stability of the equipment as well as the availability of the applications at alltimes.

It guarantees the correct use of the applications installed in the equipment.

It keeps the Hardware and Software inventories continually updated.

It increases the productivity of both terminals and users, substantially reducing the time out.

It reduces the complexity of administrating and managing the terminals of the network.

It makes direct assistance in the event of incidences practically unnecessary.

It optimises the helpdesk resources and reduces the costs associated to the maintenance ofthe information technology.

It enables the simultaneous control of several companies, the possibility to generate severaltypes of permits, at reading and writing level and at modular level, as well as the option tocreate dynamic groups. It also has other outstanding implementations such as the knowledgeof the state of the updates, whether they are being downloaded, being installed or whetherthe installation has been completed and the remote control.

It permits the control of the band width in order to avoid the use of all the resources of thenetwork when downloading commences within a Terminal.

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