fracpropt 2007 documentation

Version 2007

Documentation

September 2007

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Table Of Contents FracproPT 2007 ..................................................................................................................................................................... 1

Getting Started ................................................................................................................................................................... 1 Welcome to FracproPT 2007.......................................................................................................................................... 1 What Is New in FracproPT 2007? .................................................................................................................................. 2 System Requirements .................................................................................................................................................... 4 Software Installation ....................................................................................................................................................... 5 WARNING! Attaching the Security Key .......................................................................................................................... 9 Technical Support........................................................................................................................................................... 9 Email Technical Support............................................................................................................................................... 11 How Do I Submit a Problem Report? ........................................................................................................................... 12 Installation Troubleshooting.......................................................................................................................................... 13 Installation Troubleshooting.......................................................................................................................................... 13

FracproPT Overview ........................................................................................................................................................ 53 System Overview.......................................................................................................................................................... 53 Starting a New Input File .............................................................................................................................................. 54 Retrieving Saved Input Files......................................................................................................................................... 55 Saving Input Files and Model Results .......................................................................................................................... 56 Keyboard Help [Shift+F1] ............................................................................................................................................. 57 File Naming Conventions ............................................................................................................................................. 59 FracproPT Main Screen [F2] ........................................................................................................................................ 60 Navigation Tree ............................................................................................................................................................ 62

Fracture Design Mode...................................................................................................................................................... 64 Overview - Fracture Design Mode................................................................................................................................ 64 Well & Treatment Information - F3 ............................................................................................................................... 65 Fracture Design Options - F4 ....................................................................................................................................... 66 Wellbore Configuration - F7.......................................................................................................................................... 71 Heat Transfer Parameters - Shift + F9 ......................................................................................................................... 84 Reservoir Parameters - F9 ........................................................................................................................................... 86 Multiple Fractures - Shift + F7 .................................................................................................................................... 113 Fluid & Proppant Selection - F5.................................................................................................................................. 115 Treatment Selection - F8 ............................................................................................................................................ 147 Fracture Design Control - F10 .................................................................................................................................... 155

Quick Fracture Design Mode.......................................................................................................................................... 158 Quick Fracture Design Control ................................................................................................................................... 158 FracproPTXPRESS .................................................................................................................................................... 161

Fracture Analysis Mode.................................................................................................................................................. 161 Overview - Fracture Analysis Mode............................................................................................................................ 161 Well and Treatment Information - F3.......................................................................................................................... 161 Fracture Analysis Options - F4 ................................................................................................................................... 165 Real-Time Use............................................................................................................................................................ 172 Channel Inputs for Model - Shift + F6......................................................................................................................... 175 Wellbore Configuration - F7........................................................................................................................................ 179 Heat Transfer Parameters - Shift + F9 ....................................................................................................................... 193 Reservoir Parameters - F9 ......................................................................................................................................... 196 Fluid and Proppant Selection - F5 .............................................................................................................................. 227 Treatment Schedule - F6............................................................................................................................................ 269

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Fracture Analysis Control - F10.................................................................................................................................. 287 Pressure Analysis ....................................................................................................................................................... 290 Multiple Fractures - Shift + F7 .................................................................................................................................... 349

Quick Minifrac Analysis Mode ........................................................................................................................................ 356 Quick Minifrac Control ................................................................................................................................................ 356 FracproPTXPRESS .................................................................................................................................................... 358

Production Analysis Mode.............................................................................................................................................. 359 Overview - Production Analysis Mode........................................................................................................................ 359 Well & Treatment Information - F3 ............................................................................................................................. 359 Production Analysis Options - F4 ............................................................................................................................... 360 Channel Inputs for Model - Shift + F6......................................................................................................................... 363 Reservoir Parameters - F9 ......................................................................................................................................... 367 Wellbore Configuration - F7........................................................................................................................................ 374 Fracture Parameters and Proppant Selection - F5..................................................................................................... 375 Production Analysis Economic Data - F8 ................................................................................................................... 383 Well Production - F6 ................................................................................................................................................... 385 Production Analysis Control - F10 .............................................................................................................................. 391 Production Matching - Ctrl + F8.................................................................................................................................. 392 Quick Comparison ...................................................................................................................................................... 395 Reservoir Simulator File Generation (F10)................................................................................................................. 396

Economic Optimization................................................................................................................................................... 418 Overview - Economic Optimization Mode................................................................................................................... 418 Based on Fracture Dimensions .................................................................................................................................. 418 Based on Treatment Schedule ................................................................................................................................... 505

FracproXCHANGE ......................................................................................................................................................... 596 FracproPTXCHANGE ................................................................................................................................................. 596

Viewing Output - Numeric Display, Plots and Pictures .................................................................................................. 597 Screen Templates....................................................................................................................................................... 597 Numeric Output and Display....................................................................................................................................... 599 System Messages - Alt + F1....................................................................................................................................... 608 Report Setup - Shift + F2............................................................................................................................................ 608 FracproPT Data Plots ................................................................................................................................................. 614 FracproPT Data Pictures ............................................................................................................................................ 649 Printing FracproPT Output.......................................................................................................................................... 678 Comparing Output from Different Simulations............................................................................................................ 681 Wellbore Schematics.................................................................................................................................................. 684 3D Wellbore Viewer .................................................................................................................................................... 686 Logs Viewer / Layers Editor........................................................................................................................................ 691

Exporting, Importing, & Editing Data .............................................................................................................................. 735 Data Conversion and Editing - Ctrl + F3..................................................................................................................... 735 ASCII Data Output ...................................................................................................................................................... 736 Importing Treatment Data with DataConvertPT ......................................................................................................... 740 Editing Treatment Data with DataEditPT.................................................................................................................... 741 Model Recording......................................................................................................................................................... 742

Real-Time Data Acquisition (DataAcqPT)...................................................................................................................... 744 Real-Time Data Acquisition (DataAcqPT) .................................................................................................................. 744

Configuring FracproPT................................................................................................................................................... 744 Screen Templates....................................................................................................................................................... 744 FracproPT Model Parameters - Shift + F3.................................................................................................................. 747

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System Configuration ................................................................................................................................................. 767 Tutorials.......................................................................................................................................................................... 775

Fracture Analysis ........................................................................................................................................................ 775 Fracture Design and Optimization .............................................................................................................................. 795 Production Analysis .................................................................................................................................................... 797 Editing a Database ..................................................................................................................................................... 799 Minifrac Analysis......................................................................................................................................................... 803

Examples........................................................................................................................................................................ 809 Fracture Analysis - Realistic Dimensions Example .................................................................................................... 809 Fracture Analysis - Tortuosity Example...................................................................................................................... 813

Technical Description ..................................................................................................................................................... 816 Overview..................................................................................................................................................................... 816 Wellbore Model........................................................................................................................................................... 816 Fracture Geometry Model........................................................................................................................................... 818 Leakoff Model ............................................................................................................................................................. 822 Heat Transfer Models ................................................................................................................................................. 824 Proppant Transport Model .......................................................................................................................................... 826 Acid Fracturing Model................................................................................................................................................. 827 Production Analysis .................................................................................................................................................... 827

Real-Data Fracture Pressure Analysis ........................................................................................................................... 852 4 Basic Steps.............................................................................................................................................................. 852 Net Pressure Matching Guidelines ............................................................................................................................. 854 Real-Time Use............................................................................................................................................................ 859 Detailed Guidlines and Procedures ............................................................................................................................ 860

Technical References..................................................................................................................................................... 877 Technical References................................................................................................................................................. 877 Technical Reference for ResSim Interface................................................................................................................. 883

What Was New in Prior Versions? ................................................................................................................................. 888 What Was New in FracproPT 10.3? ........................................................................................................................... 888 What Was New in FracproPT 10.2 ............................................................................................................................. 889 What Was New in FracproPT 10.1 ............................................................................................................................. 892 What Was New in FracproPT 10.0 ............................................................................................................................. 895

DataAcqPT - Data Acquisition Server ............................................................................................................................ 900 DataAcqPT - Table of Contents.................................................................................................................................. 900 DataAcqPT - Introduction ........................................................................................................................................... 900 DataAcqPT - Main Menu ............................................................................................................................................ 900 DataAcqPT - Display and Control Bar ........................................................................................................................ 902 DataAcqPT - Status Bar ............................................................................................................................................. 904 DataAcqPT - Data Acquisition Setup Wizard ............................................................................................................... 904

DataConvertPT - Convert and Merge ASCII Data ......................................................................................................... 921 DataConvertPT - Table of Contents ........................................................................................................................... 921 DataConvertPT - Overview......................................................................................................................................... 922 DataConvertPT - Functions: Menu Bar ...................................................................................................................... 922 DataConvertPT - Functions: Input File Window ......................................................................................................... 923 DataConvertPT - Handling Time-Based Input Data ................................................................................................... 924 DataConvertPT - Handling Depth-Based Input Data.................................................................................................. 924 DataConvertPT - Build Custom Input Format Screen ................................................................................................ 925 DataConvertPT - ASCII Data Output .......................................................................................................................... 926

DataEditPT - Database Editor ........................................................................................................................................ 926

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Table of Contents ....................................................................................................................................................... 926 DataEditPT - Introduction ........................................................................................................................................... 926 DataEditPT - Database Plot Window.......................................................................................................................... 927 DataEditPT - Cursor Editing Mode ................................................................................................................................. 927

DataEditPT - Editing Functions .................................................................................................................................. 928 DataEditPT - Edit Channel Data Screen .................................................................................................................... 928 DataEditPT - Channel Information Screen ................................................................................................................. 930 DataEditPT - Preferences Screen .............................................................................................................................. 930 Channel Preferences.................................................................................................................................................. 931 Plot Preferences - Channel Info ................................................................................................................................. 933 Frame Preferences - Frame ....................................................................................................................................... 935 DataEditPT - Menu ..................................................................................................................................................... 936 DataEditPT - Toolbar .................................................................................................................................................. 938

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FracproPT 2007 Getting Started Welcome to FracproPT 2007 The FracproPT system is specifically designed to provide engineers with the most comprehensive tools for hydraulic fracturing design and analysis. More than just another hydraulic fracture model, practical utilization of actual treatment data is the central theme that separates FracproPT from competing products. The use of real data offers engineers much better understanding of their well's response, with resulting procedures that reflect the reality of what is occurring in the reservoir, before, during, and after fracture treatments.

FracproPT was developed for Gas Research Institute's (GRI) Gas Supply Program. It is being used in many commercial applications on gas, oil, and geothermal reservoirs throughout the world. The lumped-parameter 3D fracture model (which should not be confused with so-called pseudo-3D models) adequately represents the level of complexity and reality of hydraulic fracturing.

FracproPT was developed to implement the insight gained from observing actual fracture treatments, as well as results obtained from properly scaled laboratory models. It uses lumped-parameter functional coefficients determined from these sources to solve reliably and efficiently for fracture dimensions, proppant placement, and net fracturing pressure. Further details on the general approach may be found in the FracproPT Technical Description and Reference sections of Help.

What Can You Do with FracproPT?

There are four modes of operation on the MAIN screen [F2] providing fracture treatment design and analysis functions coupled with reservoir simulation. These modes are described in detail in their respective sections in Help.

Relationship between FracproPT operation modes.

Fracture Design Mode

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This mode generates a design treatment schedule. The user enters desired dimensionless conductivity and can evaluate economic fracture half-length optimum. FracproPT helps the user in proppant and fluid selection and generates a suggested treatment schedule for achieving desired length and conductivity.

Fracture Analysis Mode This mode allows detailed pre-frac design, real-data analysis, and net pressure history matching. The real-data analysis may be either in real-time, or post-frac with previously acquired real data. This mode allows estimation of the created fracture geometry, determine fracture closure stress using minifrac analysis, and analysis of near-wellbore tortuosity to determine premature screen-out potential.

Production Analysis Mode This mode is used to predict or history match the production behavior of fractured or non-fractured wells. In this mode, FracproPT passes the proppant-concentration profile determined from its fracture propagation and proppant transport models to a reservoir simulator where the effect on well productivity is modeled. This is essential for evaluating success of past treatments and relevant economics of future treatments.

Economic Optimization Mode This mode connects FracproPT's fracture analysis mode with its production analysis mode in a treatment-size optimization loop. This mode is used to roughly scope, and then accurately determine, the economically optimal treatment size.

What Is New in FracproPT 2007? FracproPT version 2007 is the seventh version of Gas Technology Institutes (GTI) revolutionary fracture-stimulation engineering software from Pinnacle Technologies.

To learn more about us, visit the World Wide Web page of Pinnacle Technologies.

Pinnacle Technologies was licensed by GRI in late March 1999 to develop, support, and market their FracproPT fracture analysis system.

We have made significant enhancements, and we have added numerous useful new features in FracproPT version 2007. Our goals for this release were improving ease-of-use, adding important information in the proppant and fluid libraries, providing the user with new modes allowing quick designs and diagnostic analysis as well as incorporating many other user requests.

Some of the major changes and additions to FracproPT version 2007 are:

New FracproPT Modes

FracproXPRESS Design mode: Single screen Fracture Design FracproXPRESS Minifrac mode: Single screen Minifrac Analysis FracproXCHANGE: Limited version of FracproPT. Wellbore-only mode, without fracturing simulator

and its associated screens

New Modules

Log Analysis Wizard for Log-Layer Editor for Layers tab of Reservoir Parameters - F9 screen Halliburton Material Library:

o Add / Select Halliburton Fluid screen from Fluid Selection tab of Fluid and Proppant Selection - F5 screen

o Edit Halliburton Fluid screen from Fluid Selection tab of Fluid and Proppant Selection - F5 screen

Save screen lay-out in templates: in main menu View > Screen Templates > Template Manager and View > Save Screen Layout

New or Redesigned Screens

Select Proppant screen: from Proppant Selection tab of Fluid and Proppant Selection - F5 screen

Plot Display List - Alt + F8 screen Numeric Display: display real-time data in separate, configurable screens

New Screen Tabs

Fracture Diagnostic Results tab for Well&Treatment Information - F3 screen

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Fracture Extension Pressure tab for Minifrac Analysis - Shift + F8 screen Excel Report Content tab: for Report Setup - Shift + F2 screen

New Plots

Proppant Sieve Distribution plot: Sieve Dist. button in Proppant Data screen New Plot Functionality

Step-Down Test Analysis Plot: improved tool automatically locates step-down test, zooms in, and inserts re-designed step markers

Minimum, Maximum, Average values: for XY plot channels over user-selected time periods (in XY plot, Cursor Editing Mode, select begin point on curve, select Begin button, select end point on curve, select End button, from main menu select Plot > Edit > Channel Min/Max)

Improved XY plot begin / end dividers for time axis: for staging, step-down, min/max/average (green and red vertical lines with white horizontal bar at the top of the plot)

Floatable XY plots: can be placed outside of main FracproPT screen (Floating Plot button in Plot Display List - Alt + F8 screen)

Display coordinates for points when they are not on a channel curve (but, for example, on a tangent line)

Color schemes for plots: full color instead of 16 colors New Functionality

Fully automatic interaction between FracproPT and DataAcpPT o No operator intervention necessary o No need to define maximum acquisition time o Change incoming channel number, order and definition on the fly during real-time data

acquisition

Set Lithology Properties dialog: for General Single Scale Reservoir Data-Entry, in Reservoir Parameters - F9 screen, in Layers tab, double-clicking on row headers for Stress, Young's Modulus, Poisson's Ratio, Fracture Toughness, Composite Layering, and Pore Fluid Permeability

Set Values dialog: in Treatment Schedule - F6 screen, in Design / Actual Treatment Schedule tab, double-clicking on row headers for Flow Rate, Prop Conc, and Stage Length

Current Flush Volume counter: in 1D / 2D Schematic Wellbore View screen Resizable screens: Treatment Schedule - F6 screen, Reservoir Parameters - F9 screen, and Plot

Display List - Alt + F8 screen

Compatible with Microsoft Windows Vista operating system New Input Fields and Controls

Additional Properties tab of Reservoir Parameters - F9 screen HC Type section with Gas Well or Oil Well radio buttons Drainage Area section with X-Direction Extent, Y- Direction Extent, and Well Spacing fields Suggest Viscosity and Compressibility button

Proppant Selection tab of Fluid and Proppant Selection - F5 screen Source column

Proppant Data screen Source, Date of Measurements, Independent Lab Verification, and Comments fields Turbulence Coeff a / b Low / High Stress, and Threshold Stress fields Stress Cycle Exponent field Sieve Dist button in Plot Data field

Proppant Perm Damage screen

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Suggest value based on fluid type drop-down listbox Fracture Filter Cake section with Fracture Filtercake Thickness field and Include Filtercake

effects on Fracture Conductivity checkbox

Additional Damage Effects section with Include effect of temperature on proppant permeability checkbox and Include effect of stress cycles on proppant permeability checkbox

Permeability Diagram, Conductivity Diagram, and Beta Factor Diagram buttons Design Treatment Schedule tab of Treatment Schedule - F6 screen

Edit Schedule button in Fracture Analysis mode Treatment Selection - F8 screen in Fracture Design mode,

Fracture Parameters - F5 screen in Production Anaysis mode, and Treatment Schedule - F6 screen, Design Settings tab in Economic Optimization mode

Use Effective Propped Length checkbox New Library Data

Baker Oil Tools fluids in Fluid Library in Select Fluid screen non-Stim-Lab proppants in Proppant Library in Select Proppant screen

New Channels

Fracture Analysis channel type Dimension Channels channel group: Etched Propped Length Other Channels channel group: Avg Bottomhole Slurry Rate, Surf Total Proppant Conc,

Dimls Cond Ratio, Avg Acid Conc in Frac, Surf Acid Conc

Production Analysis channel type: Incremental Cash Flow Economic Optimization channel type: Final App Prop Len Friction Channels channel type: Total Friction, Observed Friction

(in Select Channel screen for data plots)

Improved Navigation

ackward and forward icons: in main toolbar New Help Functionality

Microsoft HTML Help with many new features instead of Microsoft WinHelp Getting Started and Installation Troubleshooting Help with diagnostic / repair applications

Discontinued FracproPT Functionality

3D Layered Analytical Model radio button in Model Options section of Production Analysis Options - F4 screen

Start Receiving Data from DataAcqPT / Stop Receiving Data from DataAcqPT button in Real-Time Control - Ctrl + F1 screen

Min and Max columns in Channel Inputs for Model - Shift + F6 screen: no more clipping of input data

System Requirements FracproPT requires the following resources from your computer system:

Operating System: Windows NT, 2000, XP, or Vista (Administrator access may be required for installation)

CPU: Pentium or better RAM: 1,024 MB minimum, 2048 MB recommended Hard Disk: 150 MB, since FracproPT uses 60 MB for the program and associated files.

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Video Card: 1280 x 1024 minimum Com Port: 9 pin serial port, or USB port and USB/serial converter for real-time data acquisition using

DataAcqPT. DataAcqPT can also read real time information from a shared network file.

Software Installation IMPORTANT!

FracproPT version 10.3 includes a new version of the security-key software from the manufacturer. Therefore, if you are updating a previously installed network version of FracproPT you must first reinstall the Network License Server Software on your FracproPT network server computer (that is, as if you were installing for the first time). If you are updating a previously installed standalone version of FracproPT, there are no additional steps necessary.

Installation Package

If you have previously installed FracproPT on your computer, this package contains only the installation CD with your upgrade to Version 10.3.

If you are installing FracproPT for the first time, there are various combinations for the contents of this package, based on the following preferences:

Installation CD and a hardware security key (or "dongle") imprinted with a 5-digit number smaller than 11000, and a License Activation Disk imprinted with the same 5-digit number. This licensing option uses Rainbow Technologies SentinelLM system tied to a dongleID.

Installation CD and a hardware security key (or "dongle") imprinted with a 5-digit number between 11000 and 20000. This licensing option uses Rainbow Technologies Superpro system tied to a dongleID.

Installation CD and a License Activation Disk imprinted with a 5-digit number larger than 20000. This licensing option uses Rainbow Technologies SentinelLM system tied to a DiskID. In this case, someone from Pinnacle Technologies has requested you to run an application (wechoid.exe) that reads this disk ID information from your computer, and has used this information to generate the file on your License Activation Disk.

Installation Instructions

Attach the Security Key FracproPT utilizes a hardware based security key connected to the computers parallel or USB port.

WARNING! Do not attach the security key during computer boot up, as this may destroy the device. You must attach the security key either before powering up the computer or after waiting until the Windows desktop appears.

WARNING! Connecting parallel-port devices other than printers (for example, tape drives, external hard disks, other storage devices, etc.) may result in destruction of the security key.

For standalone installations Attach the security key to the computer on which the software is to be installed and then proceed with the installation instructions shown below for a single-user or standalone version of FracproPT.

For network installations Ask your system or network administrator to attach the security key to the network server, and then proceed with Steps 1 through 6 of the installation instructions shown below for a network version of FracproPT. Once the licensing software is installed on the server, you will also need to follow Steps 7 through 12 of the installation instructions shown below for a network version of FracproPT on each client computer where the software will be running. The client computers do not require a security key when running the network version.

Note: Any computer on your network (that is, in network computing terms, any client computer) can function as the so-called network server computer for FracproPT. In fact, many network administrators prefer not to use the true network server for this function.

Installing FracproPT from the installation CD The installation will start automatically when you insert the CD. If the installation does not start automatically, use Explorer or the Run command to execute the

SETUP.EXE file found in the main folder on the installation CD (for example, D:\SETUP.EXE).

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Installing FracproPT from the hard disk If you copy the installation CD contents to your hard disk, or if you download FracproPT from our

web page, run the SETUP.EXE file found in the appropriate folder (depending on where you downloaded or copied the installation files) using either Explorer or the Run command.

Choosing an installation type (Standalone or Network) For single-copy licenses, choose Standalone when prompted during the installation and follow the

instructions shown below.

For network installations, FracproPT s network license server software must first be installed on the network server computer. To do this, select License Server when prompted during the installation on the network server computer. After restarting the server and ensuring that the network license server software is running, install FracproPT on any network computer by selecting Network when prompted during installation and following the instructions shown below.

To install a single-user or standalone version of FracproPT Shut down the computer and attach the security key to the printer port (LPT port). For USB key, first install

the software and then insert the USB key after re-starting the computer. Re-start the computer, and then close all applications that are running, including those that may not be readily visible. To accomplish the latter, press [Ctrl+Alt+Del] simultaneously to open the Close Program window, then highlight and select End Task for each application shown except for Explorer and Systray.

Insert the FracproPT CD. Setup should start automatically; if it does not, use Explorer or the Run command to execute the SETUP.EXE file found in the main folder on the installation compact disc (for example, D:\SETUP.EXE).

Follow the setup instructions on the screen. Click "Next" on the "Welcome", "License Agreement" and "User Information" screens.

When you see the Select Components screen during setup, choose Standalone and continue to follow the instructions.

When prompted, enter the five-digit serial number imprinted on your hardware security key and/or License Activation Diskette.

If your dongle serial number is smaller than 11000, the setup application will look for a previous installation. If you have installed FracproPT before, the installation will automatically copy the license file (named LSERVRC, without a file extension) to the appropriate directory (if you have chosen the default installation path, this is C:\PROGRAM FILES\PINNACLE TECHNOLOGIES\FRACPROPT\PROGRAM). If you have not installed FracproPT before, please insert the License Activation Diskette to complete the installation.

If your serial number is between 11000 and 20000, you have completed the installation and may proceed to step 6. The LSERVRC is not used in this case.

If your License Activation Diskette serial number is larger than 20000, the setup application will look for a previous installation. If you have installed FracproPT before, the installation will automatically copy the license file (named LSERVRC, without a file extension) to the appropriate directory (if you have chosen the default installation path, this is C:\PROGRAM FILES\PINNACLE TECHNOLOGIES\FRACPROPT\PROGRAM). If you have not installed FracproPT before, please insert the License Activation Diskette to complete the installation. You do not need a dongle in this case.

Re-start the computer.

To install a Network version of FracproPT: Note:

Before installing a network version of FracproPT, you must have installed the Network-License Server software on some computer in your network; that computer can be, but does not have to be, your actual network server. If the Network-License Server software has already been installed (or upgraded for FracproPT Version 10) on some computer in the network, skip to 7.

Close all programs that are running, including those that may not be readily visible. To accomplish the latter, press [CTRL+ALT+DEL] simultaneously to open the Close Program window, then highlight and select End Task for each application shown except Explorer and Systray.

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When you see the Select Components screen during setup, choose License Server and continue to follow the instructions.

When you get to the "Installing License Code" screen, you are prompted for the current location to the LSERVRC file. As it is on the floppy, keep the "Path" to a: This should already be selected. Insert the floppy with the LSERVRC file. This file is now automatically copied to the following directory: C:\Program Files\Rainbow Technologies\sentLM\Server.

Re-start the computer. The license server software will automatically start. Make sure that the license server is running before going to the next step.

You can now install FracproPT on any computer in the network, including the computer on which the Network-License Server software is installed, by doing the following:

Close all programs that are running, including those that may not be readily visible. To accomplish the latter, press [Ctrl+Alt+Del] simultaneously to open the Close Program window, then highlight and select End Task for each application shown except Explorer and Systray.



When you see the "Select Components" screen during setup, choose "Network" (the second button from the top) and continue to follow the instructions. Please note that you do NOT need the floppy with the LSERVRC file for the User computer!

The first time FracproPT is started, it takes a while before it has found the Network License Server computer. This may take up to 2 minutes. The next time you start FracproPT, it will remember the location of the Network License Server, and licence authorization will be faster. In case this does not work, do the following:

Open the file "FracproPT_net.txt" using Notepad. You can find this file on the C:\PROGRAM FILES\PINNACLE TECHNOLOGIES\FRACPROPT\PROGRAM directory. On the first line, type the word "Network". Save the file and close it.

Open the file "FracproPT_server.txt" using Notepad. You can find this file on the C:\PROGRAM FILES\PINNACLE TECHNOLOGIES\FRACPROPT\PROGRAM directory. On the first line, type the IP address (for example: 92.138.138.138) of the Network Server Computer or the path to that computer (for example: \\networkcomputername). Save the file and close it. Try running FracproPT again.

Special Instructions for Installing FracproPT Network License Server Before installing the FracproPT license server on one of your server machines, check to see if there are

any existing SentinelLM license servers on your network. Either check with your IT department, or run the LSWhere.exe program, which is included on your FracproPT installation CD in the \Sentinel\Admin.net directory.

If the lswhere program does not show any existing SentinelLM license servers running, then you can proceed with the standard installation of the license server software on the CD.

If the lswhere program does show another license server running, then you do not need to install the license server program again, unless the existing license server is an old version, which is not compatible with the license file used for FracproPT. This is not too likely, so it is best to first try to use this existing license server.

Go to the server machine where the license server is installed (the lswhere program will give you the IP address of the server) and locate the installation directory of the license server (if you can't find it easily, just do a search for the file called lservrc). In order to add your FracproPT licenses to the existing licenses in the lservrc file, you need to open both files, and append the lines from the lservrc file supplied by Pinnacle to the existing lservrc file on your license server machine. It is good to make a backup copy of the existing lservrc file before editing it (i.e. lservrc.bak). Once you have modified and saved the lservrc file, you need to restart the license server program. To do this, simply run the lsrvdown.exe program, giving as argument the server name (i.e. lsrvdown server01) or shut the server program down using the control panel and then restart it. Remember, if the license server program is already installed on the server computer, you shouldn't need to reboot the server machine. If, however, the other SentinelLM licenses you

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are using are not locked to a computer ID (dongle) and the Rainbow SuperPro parallel port driver is not installed on your server, then you may need to reboot the server computer.

If you have more than one server machine on your network, and you wish to install redundant license server installations (to ensure availability of licenses, even if one server goes down), you need to also check to see if the LSHOST environment variable is being used by any applications to force the applications to look at a particular server. If, for example, you already have ApplicationA, which has a SentinelLM license server installed on Server01, and you want to install a separate SentinelLM license server on Server02 for your FracproPT licenses (if there are too many dongles on Server01 already), then you need to check and make sure that there isn't an LSHOST environment variable set to Server01. If this is the case, it will force all applications to look for license servers only on Server01, so FracproPT will not see the new license server installled on Server02. To fix this problem, simply edit your environment variables, so that LSHOST now equals Server01:Server02. Use a colon to separate different host names.

Once you have installed the license server, or updated the lservrc file on an exisiting license server, you should make a test by going to one of your client machines, and running the WLMAdmin program from the installation CD-ROM. This should show you the IP address of the server where you installed the FracproPT licenses, and the licenses should show up as Feature 0. If the IP address of the server shows up, but not the Feature, this means there is a problem with the license file or the parallel port driver. Double check that the SuperPro driver is correctly installed on the license server machine and that the dongle is correctly inserted. You can double check this by running the SentinelMedic program on the license server machine, to make sure that the dongle is communicating with the computer. If the dongle is being seen, but the license still doesn't work, then the problem could be that the already installed license server is too old to read the new license files. In this case, you need to replace the existing license server with the newer version supplied on our CD-ROM. In order to do this, you have to first shut-down the existing license server (using lsrvdown.exe) then run the license server installation on the CD-ROM. Remember not to overwrite the existing merged lservrc file, so if you have already merged an existing lservrc file with the new one supplied with FracproPT, when you run the license server installation press cancel when it asks you to put in the license diskette.

Special note for Windows XP: Under Windows XP, the current version of WLMAdmin will not be able to do a broadcast to find the license server process. In this case, use the option to define a server list to hard enter the IP address or name of the server in WLMAdmin. Likewise, you will need to specify the name of the server machine in the FracproPT_server.txt file, as described in the previous section.

What to do with the License Activation Disk? If you choose a Standalone installation of FracproPT or you are installing the Network-License

Server software, you will be prompted to insert the License Activation Disk.

You may, if you wish, copy the contents of the diskette (one file named LSERVRC, without a filename extension) to your hard disk. If you do this, you will need to remember where this file is and enter that location when prompted to insert the diskette during installation.

Remember that there is a specific diskette for each specific security key with a serial number smaller than 11000. You must have either the diskette itself or its contents available (for example, copied to hard disk) during installation or re-installation of FracproPT.

If you are simply installing a new version of FracproPT, you will not need to use the diskette. Detailed Information about the License Activation Disk

FracproPT uses a security system that may work somewhat differently than what you were used to with other programs that use hardware security keys.

During the installation process you will be asked to insert the License Activation Disk that comes with your security key. This diskette contains a file (named LSERVRC) whose contents are an encrypted code that is locked to your security key. After you insert the diskette, the encrypted code file is copied to the FracproPT program folder (for example, C:\PROGRAM FILES\PINNACLE TECHNOLOGIES\FRACPROPT\PROGRAM). Whenever you run FracproPT, the encrypted code is checked against the security key.

Can I use someone elses security key with my FracproPT installation? Yes, you can, even though your installation will not automatically work with any other security key. There are two ways to accomplish this if you have a key with a number smaller than 11000:

Rename or copy your own LSERVRC file to a different location and then copy the LSERVRC file that corresponds to the new security key being used to the FracproPT program folder.

Alternatively, append the encrypted code from one LSERVRC file to another. You can easily do this by opening LSERVRC with Notepad or some other text editor and copying into it the encryption code that is associated with new FracproPT security key. You can have as many license codes in one LSERVRC file as you want.

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If you have a dongle with a number between 11000 and 20000, transfer of the dongle to another computer is sufficient to make FracproPT run.

If you have a DiskID license, you cannot run FracproPT on any other computers.

What happens if I lose or damage my License Activation Disk or LSERVRC file? If you lose or damage your diskette, or if the encryption code in LSERVRC becomes corrupted, please contact us and we will provide you with the original encryption code. In most cases, we can simply email this file to you, and you can copy it to the C:\PROGRAM FILES\PINNACLE TECHNOLOGIES\FRACPROPT\PROGRAM directory, or any other directory that contains the FracproPT.exe that you want to run.

Note for Windows XP users with a Superpro dongle (dongle number between 11000 and 20000) On Windows XP - Home Edition as well as Professional Edition - the Sentinel System Driver for the parallel key as well as the USB key may not recognize the Sentinel SuperPro for a couple of minutes after boot up or until the key is reinserted into the computer. The service may not load at all if the user is not an administrator and they log on as a non-privileged user.

According to Rainbow Technologies, this behavior is linked to the Sentinel Service not starting as a system-service, despite the fact that it is 'automatically' loaded as a user service and should be loaded during start-up of the system. This is no problem under Windows NT and Windows 2000. However, Windows XP seems to delay the loading of the service until required to do so. Users will see errors such as 'error -3' 'key not found' which may be interpreted as a key or driver failure!

Please check with your system administrator to do the following steps. Please go to the "Start" button on the bottom left of the screen, select "Run" and type "regedit". This will allow you to edit the registry. Changes to the registry can have a significant effect on the performance of your computer, so please consult your system administrator BEFORE you make this change. For the parallel port driver go to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Sentinel and double click on Start and set Value Data from 2 to 1 (0x00000001). After that, exit the registry after making this change and start FracproPT.

This solution has been tested successfully by the key manufacturer, Rainbow Technologies. The SuperPro key was recognized in all instances whereas before it had failed initially until some time after boot up or after an administrator had logged on.

WARNING! Attaching the Security Key WARNING!

Do not attach the security key during computer boot up, as this may destroy the device. You must attach the security key either before powering up the computer or after waiting until the Windows desktop appears.

WARNING! Connecting parallel-port devices other than printers (for example, tape drives, external hard disks, other storage devices, etc.) may result in destruction of the security key.

Technical Support Whenever you have any questions or problems with the software, or when you have suggestions for improvements, we urge you to contact someone at Pinnacle Technologies. The following resources are available to you:

Online FracproPT Help system This should be your first choice in trying to find answers to whatever questions you may have. From any screen within FracproPT, pushing the F1 button will take you directly to the Help section related to that screen. The Index of Help can be used to search for Key-Words related to topics.

Hardcopy of Help Documentation If you would like to print any part, or all, of the Help document, a PDF file (FracproPT 2007 Manual.pdf) is provided on the FracproPT Installation CD. Please note that this file is copied to your hard disk during FracproPT installation. This file can be found in the Documentation folder.

Email Send an email to [email protected] by selecting from the main menu Help | Email Technical Support. The message is actually sent to several people at Pinnacle Technologies who will work together on your problem or request. All the necessary files will be attached to your email so our staff can more easily determine the problem you may be having. By using this email method, and by attaching all necessary file, you are assured to get the fastest response possible. Of course, you may also send email individually to the primary technical support contacts listed below.

World Wide Web Check our website periodically at http://www.pinntech.com/ (or http://www.fracpropt.com/ for periodic updates to FracproPT. It contains news on support issues and

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our latest Service Patches to the software. You can download these at http://www.pinntech.com/fracpropt.html.

Telephone or fax You may also telephone or fax us for technical support, suggestions, or general comments. While there are quite a number of people at each location of Pinnacle Technologies that can provide you with support for FracproPT, the following table lists the two primary technical support contacts

Office

Location

Primary

Contact

Telephone

Number

Fax

Number

E-mail

Address

Houston, Texas

Neill Northington

+ 1 (281) 876-2323

+ 1 (281) 876-4455

[email protected]

Delft (The Netherlands)

Josef Shaoul

+ 31-15-219-0062

+ 31-15-215-7305

[email protected]

If it is impossible to reach any of the above contacts, please refer to the people below as secondary technical support contacts:

Office

Location

Additional

Contact

Telephone

Number

Fax

Number

E-mail

Address

Houston, Texas

Xinghui Liu + 1 (281) 876-2323

+ 1 (281) 876-4455

[email protected]

Houston, Texas

Mike Mayerhofer

+ 1 (281) 876-2323

+ 1 (281) 876-4455

[email protected]

Bakersfield, California

Bill Minner + 1 (661) 335-7712

+ 1 (661) 335-7717

[email protected]

Denver, Colorado

Leen Weijers

+ 1 (720) 344-3464

+ 1 (303) 766-4306

[email protected]

Calgary, Alberta (Canada)

Ron Gusek+ 1 (403) 516-2260

+ 1 (403) 516-2261

[email protected]

Boston, Massachusetts

Igor Stelin + 1 (781) 316-1698

+ 1 (781) 316-1698

[email protected]

Moscow (Russia)

Brian Davidson

+ 7-495-781-4820

+ 7-495-781-2528

[email protected]

Houston, Texas

Craig Cipolla

+ 1 (281) 876-2323

+ 1 (281) 876-

[email protected]

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4455

For FracproPT support in languages other than English, please contact:

Preferred Language

Contact

Telephone

Number

Fax

Number

E-mail

Address

Aggie Brian Davidson

+ 7-495-781-4820

+ 7-495-781-2528

[email protected]

Chinese Xinghui Liu + 1 (281) 876-2323

+ 1 (281) 876-4455

[email protected]

Dutch Leen Weijers

+ 1 (415) 861-1097

+ 1 (415) 861-1448

[email protected]

German Mike Mayerhofer

+ 1 (281) 876-2323

(281) 876-4455

[email protected]

Hindi Tony Singh + 1 (661) 335-7712

+ 1 (661) 335-7717

[email protected]

Punjabi Tony Singh + 1 (661) 335-7712

+ 1 (661) 335-7717

[email protected]

Russian Igor Stelin + 1 (781) 316-1698

+ 1 (781) 316-1698

[email protected]

Let Us Hear From You We are excited about this newest version of FracproPT. Our primary goal is to provide our users, which includes us, with the best tool possible for designing, analyzing, and optimizing fracture stimulations. A major step toward achieving that goal will come from giving the customer what they want, a point that cannot be overemphasized.

We already have many plans, but we want to know what you would like to see in the software. If you already have something in mind, please call, fax, or email us.

Email Technical Support The Send Email screen is accessed by selecting from the main menu Help > Email Technical Support.

You can directly email technical support from within FracproPT. This can be useful because FracproPT will make sure that all the necessary analysis files are attached, making it easier for engineers from Pinnacle to determine the nature of your problems.

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FracproPT Email Technical Support screen

To / E-mail address: By default, the program assumes that you want to send this information to Pinnacles Technical Support at [email protected]. However, you can also overwrite this and send your email to others. Multiple addresses should be separated by a semi colon. Subject: Please state the problem here. Attach...: Click this button to launch a window to attach other files. Files names will appear in the list to the right of this button. Remove: Removes any files that are highlighted in the list to the right of this button Send: Clicking on this button will open the default e-mail composer with the e-mail message.

How Do I Submit a Problem Report? The best way to submit a comprehensive problem report to Technical Support is to select from the main menu Help > Email Technical Support.

The generated e-mail message is actually sent to several people at Pinnacle Technologies who will work together on your problem or request.

Please enter as much detailed information about your problem as is feasible. The more information you provide, the easier it will be for Technical Support to diagnose and reproduce your problem.

All the necessary files will automatically be attached to your e-mail message so that our staff can more easily diagnose and reproduce the problem that you may be experiencing.

By using this e-mail method, and by attaching all necessary file, you are assured to receive the fastest response possible.

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Send Email screen.

Installation Troubleshooting

Installation Troubleshooting FracproPT

How Do I Install the Latest Version of FracproPT? The latest release and service pack for FracproPT can be downloaded from the Pinnacle web site at: http://www.pinntech.com/fracpropt.html.

Request Password Request a password for the FracproPT installation ZIP file by contacting Technical Support. You will receive an e-mail message from Technical Support with the requested password.

Download and Install Latest Release Log in as a user with Administrator rights. The latest release for FracproPT can be downloaded from the Pinnacle web site at:

http://www.pinntech.com/fracpropt.html.

Select the hyperlink FracproPT. Save the file FracproPT 10.3 04-06-05 [web].exe (or similar) to a convenient location on your hard disk.

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Execute the file FracproPT 10.3 04-06-05 [web].exe (or similar). Select the Browse button to select a convenient location on your hard disk. Press the Unzip button to

extract the files.

Copy the password from the e-mail message that you obtained from Technical Support and paste it into the password dialog screen when prompted to do so. Refrain from typing the password into the dialog screen, to avoid typographical errors.

Navigate to the folder where you extracted the files, and execute the file setup.exe. The setup program will guide your through the installation process.

Download and Install Latest Service Pack Log in as a user with Administrator rights. The latest service pack for FracproPT can be downloaded from the Pinnacle web site at:

http://www.pinntech.com/fracpropt.html.

Select the hyperlink Service Pack v.10.3.38 (or similar). Save the file FracproPTServicePackv10_3_38.exe (or similar) to a convenient location on your hard disk. Execute the file FracproPTServicePackv10_3_38.exe (or similar). The setup program will guide your through the installation process.

How Do I Uninstall FracproPT? To completely uninstall FracproPT, you need to execute the Windows InstallShield uninstaller application. You cannot simply delete the files in the FracproPT program folder.

Log in as a user with Administrator rights. Make sure that FracproPT is not running. From the Desktop, select Start > Control Panel > Add or Remove Programs,

or from My Computer, select Control Panel > Add or Remove Programs.

Select the button Change or Remove Programs. Select the entry FracproPT. Select the button Remove. Confirm the removal of FracproPT when prompted to do so.

How Do I Reset FracproPT with CleanUpPT? If FracproPT appears to be malfunctioning (for example, it crashes during startup, or graphics screens do not appear properly), a basic repair or uninstallation / reinstallation may not be sufficient. In this case, you can use the CleanUpPT utility, which will reset FracproPT by removing configuration files registry entries for FracproPT.

Only perform these procedures as a last resort, if everything else fails.

Log in as a user with Administrator rights. Make sure that FracproPT is not running. Execute the program CleanUpPT.exe, which is located in the FracproPT program folder (by default

located at C:\Program Files\Pinnacle Technologies\FracproPT 2007\Program\).

Select the button Clean Now. After the application is finished, it will automatically start FracproPT. FracproPT will automatically regenerate all items that were removed by CleanUpPT.

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CleanUpPT screen.

How Do I Start the Installation of FracproPT from a CD-ROM? Before you start the installation of FracproPT, please uninstall any previous versions of FracproPT first.

To start the installation of FracproPT from the installation CD-ROM:

Log in as a user with Administrator rights. Insert the CD-ROM into the CD drive. The installation should start automatically.

Troubleshooting The Installation Does Not Start Automatically

Use Windows File Explorer to navigate to the CD drive (for example, drive D:) Execute the file Setup.exe from the main folder on the installation CD.

You Cannot Find the File Setup.exe on the CD-ROM Windows XP may be hiding common file name extensions. In this case, you would see up to six different files with the name Setup.

You can locate the file setup.exe by locating the Setup file for which:

the icon looks like a computer.

the Type column displays Application. Display Known File Name Extensions in Windows XP You can enable the display of known file name extensions in Windows XP by:

Select in Windows File Explorer from the main menu Tools > Folder Options.... In the section Advanced settings, unselect the checkbox Hide extensions for known file types. Select the button OK.

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How Do I Start the Installation of FracproPT from a Hard Disk? Before you start the installation of FracproPT, please uninstall FracproPT first.

If you copied the contents of the FracproPT installation CD to your hard disk, or if you downloaded FracproPT from Pinnacle's web site, you can start the installation of FracproPT from the hard disk:

Use Windows File Explorer to locate the folder where you copied or extracted the FracproPT installation files.

Execute the file setup.exe.

Troubleshooting You Cannot Find the File Setup.exe in the Folder Windows XP may be hiding common file name extensions. In this case, you would see up to six different files with the name setup.

You can locate the file setup.exe by locating the setup file for which:

the icon looks like a computer.

the Type column displays Application. Display Known File Name Extensions in Windows XP You can enable the display of known file name extensions in Windows XP by:

Select in Windows File Explorer from the main menu Tools > Folder Options.... In the section Advanced settings, unselect the checkbox Hide extensions for known file types. Select the button OK.

How Do I Install FracproPT? Before you install FracproPT, please uninstall any previous versions of FracproPT first.

To install FracproPT:

Start the installation from a CD-ROM or from the hard disk. In the FracproPT Setup - Welcome screen, select the button Next >.

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FracproPT Setup - Welcome screen.

In the FracproPT Setup - License Agreement screen, read and print (using the button Print) the license agreement, select the radio button I accept the terms of the license agreement, and select the button Next >.

FracproPT Setup - License Agreement screen.

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In the FracproPT Setup - Customer Information screen: enter your User Name and your Company Name, for the field Install this application for, select one of the two radio buttons Anyone who uses this computer (all users) or Only for me (), and select the button Next >.

FracproPT Setup - Customer Information screen.

In the FracproPT Setup - Select Features screen, select one of the four buttons 30 Day Demo, Standalone, Network / Standalone, or License Server.

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FracproPT Setup - Select Features screen.

How Do I Install a 30 Day Demo Version of FracproPT? This is a continuation of the topic How Do I Install FracproPT?

In the FracproPT Setup - Select Features screen, select the button 30 Day Demo.

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20


In the FracproPT Setup - Choose Destination Location screen, select the button Browse... to navigate to a convenient location on your hard disk (by default C:\Program Files\Pinnacle Technologies\FracproPT 2007\), and select the button Next >.

FracproPT Setup - Choose Destination Location screen.

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21

In the FracproPT Setup - Start Copying Files screen, verify the Current Settings, and select the button Next >.

FracproPT Setup - Start Copying Files screen

In the FracproPT Setup - Complete screen, select the button Finish.

FracproPT Setup - Complete screen

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To start FracproPT, from the Desktop select Start > All Programs > Pinnacle Technologies > FracproPT 2007 > FracproPT. This this does not work, shut down and restart the computer, and try again.

How Do I Install a Standalone Version of FracproPT? This is a continuation of the topic How Do I Install FracproPT?

In the FracproPT Setup - Select Features screen, select the button Standalone.



FracproPT 2007

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24

In the FracproPT Setup - Installing License Code screen, enter the five-digit serial number from the hardware security key or the License Activation Disk, and select the button Next >. If you will be using an electronic license file, enter the Serial Number of 12000.

FracproPT Setup - Installing License Code screen.

If the serial number is less than 11000 or greater than 20000, the setup application will look for a previous installation of FracproPT.

a. If you have installed FracproPT before, the installation will automatically copy the electronic license file lservrc to the FracproPT program folder (by default located at C:\Program Files\Pinnacle Technologies\FracproPT 2007\Program\). The installation is complete.

b. If you have not installed FracproPT before, in the Installation License Code screen, select the button Browse... to navigate to the location of the electronic license file lservrc (for example, on the License Activation Disk). The electronic license file lservrc contains an encrypted code that is associated with the hardware license key. The tronic license file lservrc is copied to the FracproPT program folder (by default located at C:\Program Files\Pinnacle Technologies\FracproPT 2007\Program\).

Installing License Code screen.

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25

i. If the serial number is less than 11000, a hardware license key is needed. ii. If the serial number is greater than 20000, a hardware license key is not needed.

If the serial number is between 11000 and 20000, the electronic license file lservrc is not used. The installation is complete.



Attach the hardware license key to its port (refer to the topic Warning: Attaching the Security Key) or install the electronic license file.


How Do I Install a Network / Standalone Version of FracproPT? This is a continuation of the topic How Do I Install FracproPT?

For network installations,the network license server software for FracproPT must first be installed on the network server computer. After restarting the server and ensuring that the network license server software is running, FracproPT can be installed on any network computer.

In the FracproPT Setup - Select Features screen, select the button Network / Standalone.

FracproPT 2007

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FracproPT 2007

27



In the FracproPT Setup - Installing License Code screen, enter the five-digit serial number from the hardware security key or the License Activation Disk, and select the button Next >. If you will be using an electronic license file, enter the Serial Number of 12000.

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FracproPT Setup - Installing License Code screen.

If the serial number is less than 11000 or greater than 20000, the setup application will look for a previous installation of FracproPT.

a. If you have installed FracproPT before, the installation will automatically copy the electronic license file lservrc to the FracproPT program folder (by default located at C:\Program Files\Pinnacle Technologies\FracproPT 2007\Program\). The installation is complete.

b. If you have not installed FracproPT before, in the Installation License Code screen, select the button Browse... to navigate to the location of the electronic license file lservrc (for example, on the License Activation Disk). The electronic license file lservrc contains an encrypted code that is associated with the hardware license key. The tronic license file lservrc is copied to the FracproPT program folder (by default located at C:\Program Files\Pinnacle Technologies\FracproPT 2007\Program\).


i. If the serial number is less than 11000, a hardware license key is needed. ii. If the serial number is greater than 20000, a hardware license key is not needed.

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If the serial number is between 11000 and 20000, the electronic license file lservrc is not used. The installation is complete.



Attach the hardware license key to its port (refer to the topic Warning: Attaching the Security Key) or install the electronic license file.


After installation, the first time FracproPT is started, it takes some time before it has found the Network License Server computer. This may take up to 2 minutes. The next time FracproPT is started, it will remember the location of the Network License Server, and the authorization of the licence will be much faster.

How Do I Install a Network Server for FracproPT? This is a continuation of the topic How Do I Install FracproPT?

Any computer on the network (that is, in terms of network computing, any client computer) can function as the so-called network server computer for FracproPT. In fact, many network administrators prefer not to use the true network server for this function.

Before installing the FracproPT license server on a server computers, verify whether there are any existing SentinelLM license servers on the network. Either check with your Information Technology (IT) department, or execute the program LSWhere.exe, which is located on the FracproPT installation CD in the folder \Sentinel\Admin.net\Win32\.

If the program LSWhere program does not report any existing SentinelLM license servers running, then you can proceed with the standard installation of the license server software.

In the FracproPT Setup - Select Features screen, select the button Network Server.

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In the FracproPT 2007 - InstallShield Wizard screen, confirm that all license servers have been stopped by selecting the button OK.

FracproPT 2007 - InstallShield Wizard screen.


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In the Installation License Code screen, select the button Browse... to navigate to the location of the electronic license file lservrc (for example, on the License Activation Disk). The electronic license file lservrc contains an encrypted code that is associated with the hardware license key. The tronic license file lservrc is copied to the FracproPT program folder (by default located at C:\Program Files\Pinnacle Technologies\FracproPT 2007\Program\).



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Attach the hardware license key to its port (refer to the topic Warning: Attaching the Security Key) or install the 12000electronic license file.

If the network license server does not work, shut down and restart the computer.

How Do I Enable Standalone and Network / Standalone Mode Without Reinstalling FracproPT? To switch between Standalone mode and Network/Standalone mode without reinstalling FracproPT:

FracproPT ASCII Text Files Enable Standalone Mode

Verify using a text editor (for example, Microsoft Windows Notepad) that the file FracproPT_net.txt contains the text Standalone on the first line, and no other text. If yes, then FracproPT is in Standalone mode. If no, then modify the file so that the first line contains the text Standalone (with no other text in the file).

Enable Network/Standalone Mode

Verify using a text editor (for example, Microsoft Windows Notepad) that the file FracproPT_net.txt contains the text Network on the first line, and no other text. If yes, then FracproPT is in Network / Standalone mode. If no, then modify the file so that the first line contains the text Network (with no other text in the file).

30-Day Demo Version

Why Is the 30-Day Demo Version Not Working?

Demo Expired If your trial license period (by default 30 days) has expired, then the 30-day demo version is disabled.

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It is not possible to extend the 30-day license period by manipulating the clock of the computer. Tampering with the clock of the computer will be detected, and this will permanently set a time-tampering flag on the computer. Moreover, any FracproPT license that checks for time-tampering will be disabled, even if they have not yet expired. Please contact Technical Support.

Previous Demo Version Installed The 30 day demo version of FracproPT may not work on a computer, if at any time in the past, another demo version of FracproPT was installed on that same computer. If your computer has been used by someone else in the past (that is, if the computer was not completely new when you received it), please consider the (even remote) possibility that perhaps a previous user may have tried FracproPT in the past on your computer. Please note that even reinstallation of the operating system may not be sufficient to reset the 30-day demo version of FracproPT. Please contact Technical Support.

Changed Date If someone tried to change their date while using an electronic license file for FracproPT (which includes the 30-day demo), this could set the time-tampering flag on the computer. Any FracproPT license that checks for time-tampering will be disabled, even if they have not yet expired. Please contact Technical Support.

Electronic License Files

How Do I Obtain My Locking Code? You can obtaining your computers locking code (from either FracproPT or the SentinelLM Host Information Utility). This locking code will be used by Technical Support to generate your electronic license file.

Obtain Locking Code from FracproPT Start FracproPT. From the Security dialog, make a note of Your Machines Locking Code. The locking code consists of

five characters. In the following example, the locking code is 1E8B9.

Security dialog with Machines Locking Code.

Obtain Locking Code from SentinelLM Host Information Utility Download

The file Locking_Code_Tool.exe can be downloaded from the web site of Pinnacle Techologies at http://www.pinntech.com/ under the heading FracproPT and the heading Support.

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The file Locking_Code_Tool.exe is also located in the FracproPT folder (by default located at C:\Program Files\Pinnacle Technologies\FracproPT 2007\) under the subfolder License Troubleshooting\.

The file wechoid.exe is also located on the FracproPT installation CD-ROM under the subfolder Sentinel\Admin.Sta\Win32\.

Use the SentinelLM Host Information Utility

Execute the file Locking_Code_Tool.exe or wechoid.exe (or similar). In the section Locking Criteria, select the checkbox DiskID, and unselect all other checkboxes (unless

instructed otherwise by Technical Support).

In the section Locking Data, verify that Selector is equal to 0x4 and make a note of the Code. The first two characters 0x indicate that the code is displayed in hexadecimal notation, and they can be ignored. The locking code consists of five characters. In the following example, the locking code is 1E8B9.

SentinelLM Host Information Utility

How Do I Request an Electronic License File? You can request an electronic license file (provided that you are eligible) by obtaining your computers locking code, and then requesting the electronic license file from Technical Support.

Obtain Locking Code Refer to the topic How Do I Obtain My Locking Code?

Request Electronic License File

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Contact Technical Support and provide them with the locking code, your contact information, and a brief description of why you need the electronic license file.

How Do I Receive and Install an Electronic License File?

Request Emergency License Code Refer to the topics:

How Do I Obtain My Locking Code? How Do I Request an Electronic License File?

Receive Electronic License

fracpropt 2007 documentation

Documents