four steps to create a mobile strategy

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Four Steps To Create A Mobile Strategy June 26, 2012

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Presented in this informational webinar, Zeon Solutions and Appcelerator Titanium can help you develop mobile applications that fit all of your business needs.

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Page 1: Four steps to create a mobile strategy

Four Steps To Create A Mobile Strategy

June 26, 2012

Page 2: Four steps to create a mobile strategy

Today’s Presenters

Michael J. KingDirector Of Enterprise Strategy

Appcelerator, Inc.Email: [email protected]

Twitter:  @mobiledatamike

Al ThompsonBusiness Development Manager

Zeon Solutions, Inc.Email: [email protected]

Page 3: Four steps to create a mobile strategy

Ask Questions!

• Type questions in the box in the Webex control panel

• We are standing by to reply personally to your questions about issues with the webinar

• General Q&A at end of presentation

Page 4: Four steps to create a mobile strategy

• Leading enterprise e-commerce and mobile software application development firm

• Mobile development, Software as a Service (SaaS)• Deep roots in enterprise software architecture, web

services, software life cycle• Enterprise apps, B2B and B2C e-commerce• Founded in 2003; HQ Milwaukee• Merged with Grand River January 2012• Nearly 300 employees worldwide

About Zeon Solutions

Page 5: Four steps to create a mobile strategy

Our Mobile Expertise

• Extend mobile for business

• Integrate e-commerce, CMS, mobile with enterprise systems

• Mobile product configuration tools

• Middleware and data hubs

• Cross-platform development

• Appcelerator Gold Partner

Page 6: Four steps to create a mobile strategy

Mobile Proof of Concept Workshop

• Stakeholder meetings to assess needs, develop strategy

• Assessment of mobile for your business

• Mobile roadmap and click-through prototype that prove business value

Page 7: Four steps to create a mobile strategy

“By 2015, 70% of your customer interactions will originate from a

mobile device.”

Gartner Research 2011

Page 8: Four steps to create a mobile strategy

Agenda:• What are the four steps?

• Decide how you want to interact with your mobile user• Prioritize your audiences• Choose a scalable development technology• Manage your app lifecycle

• What is the best way to time these investments?• Questions?

Page 9: Four steps to create a mobile strategy

The Mobile Maturity Model

Page 10: Four steps to create a mobile strategy

Mobile Web App

PROS

• Single application experience

• Enables code reuse across all OSs

• Very inexpensive to build

CONS

• Limited device specific functions, only those enabled by the browser implementation

• Performance, due to browser interpretation, will be sub optimal

• Limited functionality when offline (potential security issues with cached information)

Web UI

Limited native platform capabilities

10 Native APIs (if implemented)

One size fits all UI

Always runs in device browser

Page 11: Four steps to create a mobile strategy

Hybrid App

PROS

• Enables significant code reuse across supported OSs

• Some device functions enabled

• Can be distributed via app stores

CONS

• Limited device specific functions, only those enabled by the platform

• Performance, due to interpretation by wrapper, can suffer

• Limited ability to adjust “look and feel” of app

Semi-native UI

30-50 native APIsAvailable (depending

on wrapper)

Application data isDelivered in HTML

Page 12: Four steps to create a mobile strategy

Native App

PROS

• Built with the native code, no translation or emulation required; best possible performance.

• Full access to all the interactive capabilities of the device

CONS

• Traditionally no code reuse

• Expensive to produce and maintain

• Hard to enforce branding (visual elements may not be consistent)

Native UI

Full Native OSCapabilities

Page 13: Four steps to create a mobile strategy
Page 14: Four steps to create a mobile strategy

Interaction Priorities

Understand the use case of the application(s)

Security or usability requirements might require specific architectures

You will likely support multiple architectures for a single app/function

Page 15: Four steps to create a mobile strategy

Agenda:• What are the four steps?

• Decide how you want to interact with your mobile user• Prioritize your audiences• Choose a scalable development technology• Manage your app lifecycle

• What is the best way to time these investments?• Questions?

Page 16: Four steps to create a mobile strategy
Page 17: Four steps to create a mobile strategy

Total Audience of Devices

Geographic and

Demographic Alignment

Discovery Reach + Current

Customers

Dedicated, Persistent Users

Page 18: Four steps to create a mobile strategy

There Will Be No Dominant OS

Page 19: Four steps to create a mobile strategy

Audience Priorities

Get to know your audiences’ operating systems and distribution needs

Understand how users are discovering and using the applications

Prioritize the audiences that will be quickest to convert

Page 20: Four steps to create a mobile strategy

Agenda:• What are the four steps?

• Decide how you want to interact with your mobile user• Prioritize your audiences• Choose a scalable development technology• Manage your app lifecycle

• What is the best way to time these investments?• Questions?

Page 21: Four steps to create a mobile strategy

Traditional Platform

•Connect any device to any application

•Write the app once, run it on any phone/tablet

•Connect to any database or app to create composite applications

•Most frequently based on a single application or set of apps

•Applications exist independently of each other on the device

•Limited context derived from the device or surrounding services

Page 22: Four steps to create a mobile strategy

Traditional Platform Architecture

Page 23: Four steps to create a mobile strategy

New Platform

•It’s not about any device, its about all of them

•Consistency of experience across devices: maintain the application’s

state, with unique device specific functions, views, and look/feel

•Data sources are both owned and public

•Sharing of information across applications via the cloud

•Information flows and permissions are infinite, based on developer

requirements

Page 24: Four steps to create a mobile strategy
Page 25: Four steps to create a mobile strategy

Platform Priorities

Most apps will require access to many different data sources and types

Application platforms should enable the widest reach of OSs and device classes

No one platform will be able to provide everything an enteprise will require; look for those with a wide ecosystem of SIs, ISVs and developers.

Users will require access to information, regardless of the device, and will expect the app to be intelligent about past interactions

Page 26: Four steps to create a mobile strategy

Agenda:• What are the four steps?

• Decide how you want to interact with your mobile user• Prioritize your audiences• Choose a scalable development technology• Manage your app lifecycle

• What is the best way to time these investments?• Questions?

Page 27: Four steps to create a mobile strategy

Manage and secure both application and data

Publish to both external app stores and to internal clients

Emulator, live device, live network and resource

Develop in one environment;optimize forIOS, Android, HTML5.

Analytics: application/user behavior

Page 28: Four steps to create a mobile strategy

App Lifecycle Priorities

Launching an app is a commitment to:• Update and maintain• Understand and improve• Add and delete features as required

Rapid iteration and application redevelopments are the best way to keep your audience engaged

Outsourcing some aspects may be most appropriate for your requirements

Page 29: Four steps to create a mobile strategy

Agenda:• What are the four steps?

• Decide how you want to interact with your mobile user• Prioritize your audiences• Choose a scalable development technology• Manage your app lifecycle

• What is the best way to time these investments?• Questions?

Page 30: Four steps to create a mobile strategy

• Users will expect updates every 3-4 months

• Operating systems produce 1-2 major updates and 3-4 minor updates yearly; some app modifications may be required.

• All your application developments (in and outsourced), should utilize the same platform; enables projects to move quickly between production and maintenance

• Expect initial requirements and design phase to take 3-4 months depending on complexity of business problems

Timing and Cadence

Page 31: Four steps to create a mobile strategy

Conclusions

Application architecture should be dictated by your app requirements rather than development methods

Audience and reach should determine operating systems and distribution methods

Development technology choices should enable:• Sourcing requirements• Audience requirements • Architecture requirements

Mobile application deployments are a commitment -- to the app lifecycle (and the costs of that cycle)

Page 32: Four steps to create a mobile strategy

Next step: Proof of Concept WorkshopContact Zeon Solutions by June 29th – receive a free Prototype for your 1st App, Accelerate the process!• Stakeholder meetings to

assess needs, develop strategy

• Assessment of mobile for your business

• Mobile roadmap and click-through prototype that prove business value

Contact – Al Thompson, Zeon Solutions414.847.1144, [email protected]

Page 33: Four steps to create a mobile strategy

Questions?

Michael J. KingDirector Of Enterprise Strategy

Appcelerator, Inc.Email: [email protected]

Twitter:  @mobiledatamike

Al ThompsonBusiness Development Manager

Zeon Solutions, Inc.Email: [email protected]