four secrets of a high performing team
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Four Secrets of a High Performing Team: Innovation, Trusted Process, Teamwork & JoyTRANSCRIPT
Four Secrets of a High Performing Team
Innova7on, Trusted Process, Teamwork & Joy
Douglas Ross [email protected]
twi6er: @getonvelocity
@getonvelocity
Douglas Ross [email protected]
h6p://www.onvelocity.com h6p://twi6er.com/getonvelocity
h6p://linkedin.com/in/dougross0nvelocity
Apollo 13 http://youtu.be/C2YZnTL596Q
hEp://youtu.be/C2YZnTL596Q
Hypothesis
Teams we admire need innova>on, leverage a trusted process, master
teamwork and enjoy what they do!
CAVE
Who Am I? Agile Coach, OnVelocity 2012
Development Manager, PTC 2010
Systems Manager, PTC 2008
Agile/SCRUM Practitioner 2002
Senior So_ware Developer, Kronos 2001
So_ware Developer, MaxSol 1998
Consultant, Harvard University 1994
Agile Manifesto
Agile Manifesto Created in 2001
Agile Focused Us On
Shared Values and Principles Mo7vated Individuals
Sustainable Processes
Self-‐organizing Teams
Adap7ng team behavior to innovate
Technical Excellence
Minimizing Effort
VersionOne 2011 Survey
hEp://www.versionone.com/state_of_agile_development_survey/11/
Large Organiza7ons
Set the Stage
Why are companies going Agile?
Why are companies going Agile?
GE Gets Agile
“We wanted to add more value to the business faster”
-‐-‐ Craig Fischberg, CIO GE Healthcare
hEp://blogs.wsj.com/cio/2012/05/30/ge-‐becomes-‐more-‐agile/
Why go Agile?
hEp://www.versionone.com/state_of_agile_development_survey/11/
do more, faster with less
Do MORE, FASTER with LESS STUFF!
Is Agile working?
hEp://www.versionone.com/state_of_agile_development_survey/11/
wikispeed.com
hEp://youtu.be/x8jdx-‐lf2Dw
http://youtu.be/x8jdx-lf2Dw
wikispeed process
Joe Jus7ce discusses how Agile methods helped build a 100mpg car in 3 months:
http://youtu.be/x8jdx-lf2Dw
wikispeed.com
They need Innova>on They rely on a Trusted Process They master Teamwork They have Fun working
How is Agile enabling teams?
How is Agile enabling teams to do more, faster with less
stuff?
Secret 1: Innovate
Necessity is the mother of inven>on innova>on!
Innovate
How we work
What we make
Lean Startup Principles
hEp://theleanstartup.com/
What does Innovate mean?
hEp://www.myetymology.com/la7n/innovare.html
Defini7on of Innovate
hEp://www.merriam-‐webster.com/dic7onary/innovate
Self-‐Organizing Teams
hEp://agilemanifesto.org/principles.html
Innova7on Engine
How to innovate?
• Enable Crea>vity – Share the experience. – Remove communica3on barriers. – Have at it.
• Foster Par>cipa>on – Move CEO out of his office for project room. – Enable more people to see what is going on. – Well-‐designed space helps team stay focused.
• Deliver Innova>on – Innova7on is the crea7on and delivery of new ideas.
hEp://blogs.hbr.org/cs/2012/03/making_innova7on_teams_even_m.html
Enable Crea7vity
hEp://blog.salescrunch.com/just-‐say-‐yes/
Foster Par>cipa>on
hEp://philanthropy.com/blogs/innova7on/get-‐a-‐project-‐room/93
Deliver Innova>on
hEp://7mkastelle.org/blog/2011/06/the-‐innova7on-‐matrix-‐revised/
wikispeed.com
They need Innova>on They rely on a Trusted Process They emphasize Teamwork They have Fun working
Secret 2: Trusted Process
hEp://en.wikipedia.org/wiki/Agile_so_ware_development
hEp://www.xqa.com.ar/visualmanagement/2009/04/daily-‐scrum-‐against-‐the-‐board/
Remove the daily stand up
Large Organiza>ons Need Consistency
Large Organiza>ons Need Consistency
Trusted Process is to a team…
what a lighthouse is to a ship!
Don’t Innovate Trusted Process
Teamwork Introduc7on
hEp://www.flickr.com/photos/budslife/1771179517/sizes/m/in/photostream/
wikispeed.com
They need Innova>on They rely on a Trusted Process They emphasize Teamwork They have Fun working
Secret 3: Teamwork is Individual Skill
hEp://www.amazon.com/Teamwork-‐Is-‐Individual-‐Skill-‐Responsibility/dp/1576751554
Communica7on Indicator of Success
hEp://blogs.hbr.org/video/2012/03/measure-‐your-‐teams-‐success.html
Why So Many Mee7ngs?
hEp://www.agileiq.org/2009/03/13/why-‐are-‐there-‐so-‐many-‐mee7ngs-‐in-‐scrum/
Bioteams Principle Treat all team
members as Leaders
hEp://www.bioteams.com/2005/07/01/virtual_team_produc7vity.html
Teamwork is Leadership
Teaching Learning Teamwork
Teamwork is Leadership
Leading Following Teamwork
Teamwork makes life easier!
Bhutan Gross Na7onal Happiness
hEp://www.facebook.com/pages/Bhutan-‐Olympic-‐CommiEee/193194684050238
wikispeed.com
They need Innova>on They rely on a Trusted Process They emphasize Teamwork They have Fun working
Brian Marick Joy http://youtu.be/0U0cfejYMOI
hEp://www.exampler.com/ease-‐and-‐joy.html
Secret 4: The Fun Factor
Love, Energy, Audacity, Proof (LEAP) Leadership – Steve Farber
Happiness Metric – Jeff Sutherland – hEp://www.happinessmetric.com/ – hEp://scrum.jeffsutherland.com/2010/11/happiness-‐metric-‐wave-‐of-‐future.html
HBR – Happy Employees Are More Produc7ve
The Happiness Advantage
hEp://www.ted.com/talks/view/lang/en//id/1344
http://youtu.be/GXy__kBVq1M
Fan At Work vs. Fun Doing Work
hEp://blog.addic7nggames.com/tag/fun-‐at-‐work-‐day/
Fun Doing Work
hEp://ridiculouslyefficient.com/2012/02/17/engaged-‐employees-‐catalyze-‐economic-‐growth
Demo Mee7ng
5 Rou>nes to Add to Your Workday for Max Produc>vity
• Batch process email • Focus periods • Weekly automa>on audit
• Exercise • Ac>ve rest
hEp://ridiculouslyefficient.com/2012/07/26/rou7nes-‐to-‐add-‐to-‐your-‐workday
Make Work Fun
hEp://force10coaching.com/2011/04/23/having-‐fun-‐at-‐work/
We Expect More from Teams
HBR – Gewng More Out of Your Team – “Lean” Knowledge Work
Forbes – Agility: The Ingredient Defines The Next Genera7on
– Wikispeed’s secret sauce: Agile
Informa7onWeek – Time To Do More With Less
Teams Maximize Poten7al by…
• Innovate how they work and what they make • Leverage a Trusted Process to guide them
• Master Teamwork for team’s benefit
• Enjoy successes and failures along the way
You make a difference! You + Team
=
High Performance!
@getonvelocity
Douglas Ross [email protected]
h6p://www.onvelocity.com h6p://twi6er.com/getonvelocity
h6p://linkedin.com/in/dougross0nvelocity
Ques7ons?
Thank You
Thank you!
References • http://www.inc.com/geoffrey-james/have-a-fabulous-workday-10-tricks.html • http://www.versionone.com/state_of_agile_development_survey/11/ • http://blogs.wsj.com/cio/2012/05/30/ge-becomes-more-agile/ • http://youtu.be/x8jdx-lf2Dw - Joe Justice wikispeed ted talk • http://theleanstartup.com/ • http://www.myetymology.com/latin/innovare.html • http://www.merriam-webster.com/dictionary/innovate • http://agilemanifesto.org/principles.html • http://blogs.hbr.org/cs/2012/03/making_innovation_teams_even_m.html • http://en.wikipedia.org/wiki/Agile_software_development • http://www.xqa.com.ar/visualmanagement/2009/04/daily-scrum-against-the-board/ • http://www.flickr.com/photos/budslife/1771179517/sizes/m/in/photostream/ • http://www.amazon.com/Teamwork-Is-Individual-Skill-Responsibility/dp/1576751554 • http://blogs.hbr.org/video/2012/03/measure-your-teams-success.html • http://www.agileiq.org/2009/03/13/why-are-there-so-many-meetings-in-scrum/ • http://www.bioteams.com/2005/07/01/virtual_team_productivity.html • http://www.facebook.com/pages/Bhutan-Olympic-Committee/193194684050238 • http://www.happinessmetric.com/ • http://scrum.jeffsutherland.com/2010/11/happiness-metric-wave-of-future.html • http://www.ted.com/talks/view/lang/en//id/1344 - Sean Achor Happiness Advantage ted talk • http://blog.addictinggames.com/tag/fun-at-work-day/ • http://ridiculouslyefficient.com/2012/02/17/engaged-employees-catalyze-economic-growth • http://force10coaching.com/2011/04/23/having-fun-at-work/
Why do teams fail?
Define Team
“a small number of people with complementary skills who are commiEed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.”
-‐-‐ Jon Katzenbach and Douglas Smith, The Discipline of Teams