four secrets of a high performing team

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Four Secrets of a High Performing Team Innova7on, Trusted Process, Teamwork & Joy Douglas Ross [email protected] twi6er: @getonvelocity

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Four Secrets of a High Performing Team: Innovation, Trusted Process, Teamwork & Joy

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Page 1: Four Secrets of a High Performing Team

Four  Secrets  of  a  High  Performing  Team  

Innova7on,  Trusted  Process,  Teamwork  &  Joy  

Douglas  Ross  [email protected]  

twi6er:  @getonvelocity  

Page 2: Four Secrets of a High Performing Team

@getonvelocity  

Douglas  Ross  [email protected]  

h6p://www.onvelocity.com  h6p://twi6er.com/getonvelocity  

h6p://linkedin.com/in/dougross0nvelocity  

Page 3: Four Secrets of a High Performing Team

Apollo  13  http://youtu.be/C2YZnTL596Q

hEp://youtu.be/C2YZnTL596Q  

Page 4: Four Secrets of a High Performing Team

Hypothesis    

Teams  we  admire  need  innova>on,  leverage  a  trusted  process,  master  

teamwork  and  enjoy  what  they  do!  

Page 5: Four Secrets of a High Performing Team

CAVE  

Page 6: Four Secrets of a High Performing Team

Who  Am  I?   Agile Coach,  OnVelocity          2012  

 Development  Manager,  PTC          2010  

 Systems  Manager,  PTC              2008  

 Agile/SCRUM  Practitioner        2002  

 Senior  So_ware  Developer,  Kronos      2001  

  So_ware  Developer,  MaxSol            1998  

 Consultant,  Harvard  University        1994  

Page 7: Four Secrets of a High Performing Team

Agile  Manifesto  

Agile  Manifesto  Created  in  2001  

Page 8: Four Secrets of a High Performing Team

Agile  Focused  Us  On  

Shared  Values  and  Principles  Mo7vated  Individuals  

Sustainable  Processes  

Self-­‐organizing  Teams  

Adap7ng  team  behavior  to  innovate  

Technical  Excellence  

Minimizing  Effort  

Page 9: Four Secrets of a High Performing Team

VersionOne  2011  Survey  

hEp://www.versionone.com/state_of_agile_development_survey/11/  

Page 10: Four Secrets of a High Performing Team

Large  Organiza7ons  

Page 11: Four Secrets of a High Performing Team

Set  the  Stage  

Page 12: Four Secrets of a High Performing Team

Why  are  companies  going  Agile?  

Why  are  companies  going  Agile?  

Page 13: Four Secrets of a High Performing Team

GE  Gets  Agile  

“We  wanted  to  add  more  value  to  the  business  faster”    

-­‐-­‐  Craig  Fischberg,  CIO  GE  Healthcare  

hEp://blogs.wsj.com/cio/2012/05/30/ge-­‐becomes-­‐more-­‐agile/  

Page 14: Four Secrets of a High Performing Team

Why  go  Agile?  

hEp://www.versionone.com/state_of_agile_development_survey/11/  

Page 15: Four Secrets of a High Performing Team

do  more,  faster  with  less  

Do  MORE,  FASTER  with  LESS  STUFF!  

Page 16: Four Secrets of a High Performing Team

Is  Agile  working?  

hEp://www.versionone.com/state_of_agile_development_survey/11/  

Page 17: Four Secrets of a High Performing Team

wikispeed.com  

hEp://youtu.be/x8jdx-­‐lf2Dw  

http://youtu.be/x8jdx-lf2Dw

Page 18: Four Secrets of a High Performing Team

wikispeed  process  

Joe  Jus7ce  discusses  how  Agile  methods  helped  build  a  100mpg  car  in  3  months:    

http://youtu.be/x8jdx-lf2Dw

Page 19: Four Secrets of a High Performing Team

wikispeed.com  

They  need  Innova>on  They  rely  on  a  Trusted  Process  They  master  Teamwork  They  have  Fun  working  

Page 20: Four Secrets of a High Performing Team

How  is  Agile  enabling  teams?  

How  is  Agile  enabling  teams  to  do  more,  faster  with  less  

stuff?  

Page 21: Four Secrets of a High Performing Team

Secret  1:  Innovate  

Necessity  is  the  mother  of  inven>on  innova>on!  

Page 22: Four Secrets of a High Performing Team

Innovate  

How  we  work  

What  we  make  

Page 23: Four Secrets of a High Performing Team

Lean  Startup  Principles  

hEp://theleanstartup.com/  

Page 24: Four Secrets of a High Performing Team

What  does  Innovate  mean?  

hEp://www.myetymology.com/la7n/innovare.html  

Page 25: Four Secrets of a High Performing Team

Defini7on  of  Innovate  

hEp://www.merriam-­‐webster.com/dic7onary/innovate  

Page 26: Four Secrets of a High Performing Team

Self-­‐Organizing  Teams  

hEp://agilemanifesto.org/principles.html  

Page 27: Four Secrets of a High Performing Team

Innova7on  Engine  

Page 28: Four Secrets of a High Performing Team

How  to  innovate?  

•  Enable  Crea>vity  –  Share  the  experience.  –  Remove  communica3on  barriers.  – Have  at  it.  

•  Foster  Par>cipa>on  – Move  CEO  out  of  his  office  for  project  room.  –  Enable  more  people  to  see  what  is  going  on.  – Well-­‐designed  space  helps  team  stay  focused.  

•  Deliver  Innova>on  –  Innova7on  is  the  crea7on  and  delivery  of  new  ideas.  

hEp://blogs.hbr.org/cs/2012/03/making_innova7on_teams_even_m.html  

Page 29: Four Secrets of a High Performing Team

Enable  Crea7vity  

hEp://blog.salescrunch.com/just-­‐say-­‐yes/  

Page 30: Four Secrets of a High Performing Team

Foster  Par>cipa>on  

hEp://philanthropy.com/blogs/innova7on/get-­‐a-­‐project-­‐room/93  

Page 31: Four Secrets of a High Performing Team

Deliver  Innova>on  

hEp://7mkastelle.org/blog/2011/06/the-­‐innova7on-­‐matrix-­‐revised/  

Page 32: Four Secrets of a High Performing Team

wikispeed.com  

They  need  Innova>on  They  rely  on  a  Trusted  Process  They  emphasize  Teamwork  They  have  Fun  working  

Page 33: Four Secrets of a High Performing Team

Secret  2:  Trusted  Process  

hEp://en.wikipedia.org/wiki/Agile_so_ware_development  

Page 34: Four Secrets of a High Performing Team

hEp://www.xqa.com.ar/visualmanagement/2009/04/daily-­‐scrum-­‐against-­‐the-­‐board/  

Remove  the  daily  stand  up  

Page 35: Four Secrets of a High Performing Team

Large  Organiza>ons  Need  Consistency  

Large  Organiza>ons  Need  Consistency  

Page 36: Four Secrets of a High Performing Team

Trusted  Process  is  to  a  team…  

what  a  lighthouse  is  to  a  ship!  

Page 37: Four Secrets of a High Performing Team

Don’t  Innovate  Trusted  Process  

Page 38: Four Secrets of a High Performing Team

Teamwork  Introduc7on  

hEp://www.flickr.com/photos/budslife/1771179517/sizes/m/in/photostream/  

Page 39: Four Secrets of a High Performing Team

wikispeed.com  

They  need  Innova>on  They  rely  on  a  Trusted  Process  They  emphasize  Teamwork  They  have  Fun  working  

Page 40: Four Secrets of a High Performing Team

Secret  3:  Teamwork  is  Individual  Skill  

hEp://www.amazon.com/Teamwork-­‐Is-­‐Individual-­‐Skill-­‐Responsibility/dp/1576751554  

Page 41: Four Secrets of a High Performing Team

Communica7on  Indicator  of  Success  

hEp://blogs.hbr.org/video/2012/03/measure-­‐your-­‐teams-­‐success.html  

Page 42: Four Secrets of a High Performing Team

Why  So  Many  Mee7ngs?  

hEp://www.agileiq.org/2009/03/13/why-­‐are-­‐there-­‐so-­‐many-­‐mee7ngs-­‐in-­‐scrum/  

Page 43: Four Secrets of a High Performing Team

Bioteams  Principle  Treat  all  team  

members  as  Leaders  

hEp://www.bioteams.com/2005/07/01/virtual_team_produc7vity.html  

Page 44: Four Secrets of a High Performing Team

Teamwork  is  Leadership  

Teaching   Learning   Teamwork  

Page 45: Four Secrets of a High Performing Team

Teamwork  is  Leadership  

Leading   Following   Teamwork  

Page 46: Four Secrets of a High Performing Team

Teamwork  makes  life  easier!  

Page 47: Four Secrets of a High Performing Team

Bhutan  Gross  Na7onal  Happiness  

hEp://www.facebook.com/pages/Bhutan-­‐Olympic-­‐CommiEee/193194684050238  

Page 48: Four Secrets of a High Performing Team

wikispeed.com  

They  need  Innova>on  They  rely  on  a  Trusted  Process  They  emphasize  Teamwork  They  have  Fun  working  

Page 49: Four Secrets of a High Performing Team

Brian  Marick  Joy  http://youtu.be/0U0cfejYMOI

hEp://www.exampler.com/ease-­‐and-­‐joy.html  

Page 50: Four Secrets of a High Performing Team

Secret  4:  The  Fun  Factor  

Love,  Energy,  Audacity,  Proof  (LEAP)  Leadership  – Steve  Farber  

Happiness  Metric  –  Jeff  Sutherland  – hEp://www.happinessmetric.com/  – hEp://scrum.jeffsutherland.com/2010/11/happiness-­‐metric-­‐wave-­‐of-­‐future.html  

HBR  –  Happy  Employees  Are  More  Produc7ve  

Page 51: Four Secrets of a High Performing Team

The  Happiness  Advantage  

hEp://www.ted.com/talks/view/lang/en//id/1344  

http://youtu.be/GXy__kBVq1M

Page 52: Four Secrets of a High Performing Team

Fan  At  Work  vs.  Fun  Doing  Work  

hEp://blog.addic7nggames.com/tag/fun-­‐at-­‐work-­‐day/  

Page 53: Four Secrets of a High Performing Team

Fun  Doing  Work  

hEp://ridiculouslyefficient.com/2012/02/17/engaged-­‐employees-­‐catalyze-­‐economic-­‐growth  

Page 54: Four Secrets of a High Performing Team

Demo  Mee7ng  

Page 55: Four Secrets of a High Performing Team

5  Rou>nes  to  Add  to  Your  Workday  for  Max  Produc>vity  

•  Batch  process  email  •  Focus  periods  •  Weekly  automa>on  audit  

•  Exercise  •  Ac>ve  rest  

hEp://ridiculouslyefficient.com/2012/07/26/rou7nes-­‐to-­‐add-­‐to-­‐your-­‐workday  

Page 56: Four Secrets of a High Performing Team

Make  Work  Fun  

hEp://force10coaching.com/2011/04/23/having-­‐fun-­‐at-­‐work/  

Page 57: Four Secrets of a High Performing Team

We  Expect  More  from  Teams  

HBR  – Gewng  More  Out  of  Your  Team  – “Lean”  Knowledge  Work  

Forbes  – Agility:  The  Ingredient  Defines  The  Next  Genera7on  

– Wikispeed’s  secret  sauce:  Agile  

Informa7onWeek  –  Time  To  Do  More  With  Less  

Page 58: Four Secrets of a High Performing Team

Teams  Maximize  Poten7al  by…  

•  Innovate  how  they  work  and  what  they  make  •  Leverage  a  Trusted  Process  to  guide  them  

•  Master  Teamwork  for  team’s  benefit  

•  Enjoy  successes  and  failures  along  the  way  

Page 59: Four Secrets of a High Performing Team

You  make  a  difference!  You  +  Team    

=  

High  Performance!  

Page 60: Four Secrets of a High Performing Team

@getonvelocity  

Douglas  Ross  [email protected]  

h6p://www.onvelocity.com  h6p://twi6er.com/getonvelocity  

h6p://linkedin.com/in/dougross0nvelocity  

Ques7ons?  

Page 61: Four Secrets of a High Performing Team

Thank  You  

Thank  you!  

Page 62: Four Secrets of a High Performing Team

References  •  http://www.inc.com/geoffrey-james/have-a-fabulous-workday-10-tricks.html •  http://www.versionone.com/state_of_agile_development_survey/11/ •  http://blogs.wsj.com/cio/2012/05/30/ge-becomes-more-agile/ •  http://youtu.be/x8jdx-lf2Dw - Joe Justice wikispeed ted talk •  http://theleanstartup.com/ •  http://www.myetymology.com/latin/innovare.html •  http://www.merriam-webster.com/dictionary/innovate •  http://agilemanifesto.org/principles.html •  http://blogs.hbr.org/cs/2012/03/making_innovation_teams_even_m.html •  http://en.wikipedia.org/wiki/Agile_software_development •  http://www.xqa.com.ar/visualmanagement/2009/04/daily-scrum-against-the-board/ •  http://www.flickr.com/photos/budslife/1771179517/sizes/m/in/photostream/ •  http://www.amazon.com/Teamwork-Is-Individual-Skill-Responsibility/dp/1576751554 •  http://blogs.hbr.org/video/2012/03/measure-your-teams-success.html •  http://www.agileiq.org/2009/03/13/why-are-there-so-many-meetings-in-scrum/ •  http://www.bioteams.com/2005/07/01/virtual_team_productivity.html •  http://www.facebook.com/pages/Bhutan-Olympic-Committee/193194684050238 •  http://www.happinessmetric.com/ •  http://scrum.jeffsutherland.com/2010/11/happiness-metric-wave-of-future.html •  http://www.ted.com/talks/view/lang/en//id/1344 - Sean Achor Happiness Advantage ted talk •  http://blog.addictinggames.com/tag/fun-at-work-day/ •  http://ridiculouslyefficient.com/2012/02/17/engaged-employees-catalyze-economic-growth •  http://force10coaching.com/2011/04/23/having-fun-at-work/

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Why  do  teams  fail?  

Page 64: Four Secrets of a High Performing Team

Define  Team  

“a  small  number  of  people  with  complementary  skills  who  are  commiEed  to  a  common  purpose,  set  of  performance  goals,  and  approach  for  which  they  hold  themselves  mutually  accountable.”  

-­‐-­‐  Jon  Katzenbach  and  Douglas  Smith,    The  Discipline  of  Teams