founder and ceo [email protected]

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Alan Gin Founder and CEO [email protected]

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Page 1: Founder and CEO [email protected]

Alan Gin Founder and CEO

[email protected]

Page 2: Founder and CEO [email protected]

ZeroNines Mission

2

Provide business continuity solutions

to protect organizations and their

data, transactions, and customers.

Always Available™

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 3: Founder and CEO [email protected]

Agenda

3

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

• What ZeroNines is

• What ZeroNines is not

• Customer Positioning

• Target

• Starting the conversation

Page 4: Founder and CEO [email protected]

What ZeroNines is…

4

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

• Always Available Application protection

• In Data Center

• In Cloud

• In hybrid

• Multi-site

• Geographically dispersed

• Active-Active-Active

• Patented

Always Available™

Page 5: Founder and CEO [email protected]

What ZeroNines is not

5

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

• Replication

• Fail-over

• Storage

• Disaster Recovery

Page 6: Founder and CEO [email protected]

Customer positioning

6

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

• Application resiliency

• Hardware and OS agnostic

• Data Center to Data Center

• Heterogeneous Cloud

• Hybrid Cloud

• DC/Cloud Migration tool

Page 7: Founder and CEO [email protected]

Target use cases

7

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

• Business Continuity for Critical Applications

• Data Center to Data Center migration

• Data Center to Cloud migration

• System Maintenance Strategy

• Other

Page 8: Founder and CEO [email protected]

Starting the conversation

8

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

• What’s an hour of downtime cost?

• What’s your top 3-5 critical applications?

• What is your Cloud strategy?

• What’s your DR SLA and are you confident that

your DR system will recover within the SLA?

• Is X hours/days really acceptable or are you merely

settling for less…

Always Available™

Page 9: Founder and CEO [email protected]

Customer positioning

9

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

• Low latency, business critical applications

• Web 2.0, .NET, Cloud

• Legacy applications (protocol adapters)

• No single-point-of-failure

Page 10: Founder and CEO [email protected]

10

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 11: Founder and CEO [email protected]
Page 12: Founder and CEO [email protected]

ZeroNines in Action… July 4, 2005

Page 13: Founder and CEO [email protected]

ZeroNines in Cloud… September 11, 2008

Page 14: Founder and CEO [email protected]

ZenVault for Always Available™ Peace of Mind

• ZenVault is a secure, centralized online library for life’s most important personal data, documents, and records.

• ZenVault provides Safe, Secure, and Always Available™ storage for records using:

– a patented fault tolerant architecture for cloud and data center protection

– a patent pending NSA level encryption technology

• ZenVault empowers the consumer to have control over and access to their stored information through smartphones, tablets and PCs.

14

Page 15: Founder and CEO [email protected]

ZenVault for Always Available™ Problems

• ZenVault can be customized leveraging it’s patent pending encryption and fault tolerance technologies to support specific industries:

– Insurance

– Medical Research

– Military

– Safe, Secure Data Storage

• Consumer

• Corporate

– Safe, Secure and SPAM-less Email

15

Page 16: Founder and CEO [email protected]

What is ZenVault?

ZenVault is a next generation personal data library that

encompasses breakthrough technologies designed to deliver a

safe, secure and Always Available™ user experience. It

provides unparalleled replicated and secure access to private

information on a variety of platforms ranging from Smartphones

and tablets to personal computers.

The price points range from $0-2-5 a month and the product

offering leverages a Freemium subscription model.

• Free iPhone and iPad app available

• Accessible on all Smartphones through mobile browser

• Leverages economics and continuity of CloudNines™

Page 17: Founder and CEO [email protected]

ZenVault Medical for Always Available™ Peace

of Mind

• ZenVault Medical provides Safe, Secure, and Always Available™ storage for the medical records that could save lives.

• ZenVault Medical supports the Personal Health Record (PHR) approach, empowering the consumer to have control over and access to their own information.

• ZenVault Medical utilizes patent pending NSA level encryption technology providing a secure, centralized online library for important personal health data, documents, and records.

17

Page 18: Founder and CEO [email protected]

Use Cases • A Patient is on a First Visit to a New Healthcare Professional

• A Returning Patient Must Fill Out the Standard Health Information

Data Sheet: A.K.A “The Clipboard”

• The Caregiver for Other Family Members

• An Unconscious Patient in the Emergency Room

• Increasing Independence of the Elderly and Disabled

• Filling out or Updating Insurance Forms

• Keeping the Personal Health History Current all the Time

18

Page 19: Founder and CEO [email protected]

Zen Intersection of Information

Page 20: Founder and CEO [email protected]

Designed for Reliability and Security in the

Cloud

Page 21: Founder and CEO [email protected]

ZenVault Architecture

Page 22: Founder and CEO [email protected]

• Cloud

• Virtualization

• Storage Consolidation

• Security/High Availability

• Manage Blogging/Email

• Highly Available and Secure

• Digital Commerce

ZeroNines Technology Advantage

Page 23: Founder and CEO [email protected]

Mitigating Software Risk

Page 24: Founder and CEO [email protected]

Device Neutral

Page 25: Founder and CEO [email protected]
Page 26: Founder and CEO [email protected]

ZenVault: Homepage

26

Page 27: Founder and CEO [email protected]

Sign-In page

27

Page 28: Founder and CEO [email protected]

Create Account page

28

Page 29: Founder and CEO [email protected]

P3: Emergency Access page

29

Page 30: Founder and CEO [email protected]

P3: A lesson for Social Networks: EMS Net

Page 31: Founder and CEO [email protected]

P3: EMS Net View

Page 32: Founder and CEO [email protected]

Personal Health Record (PHR)

32

Page 33: Founder and CEO [email protected]

ZenCryption (Patent pending)

33

Page 34: Founder and CEO [email protected]

In Case of Emergency (ICE)

34

Page 35: Founder and CEO [email protected]

Records Management (Premium)

35

Page 36: Founder and CEO [email protected]

Contacts Management

36

Page 37: Founder and CEO [email protected]

37

QUESTIONS?

Page 38: Founder and CEO [email protected]

38

Select Outages: 1989-2009

Page 39: Founder and CEO [email protected]

THE TRENDS

39

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 40: Founder and CEO [email protected]

A technology convergence is enabling new business models and

driving new requirements of technology.

Trends Emerging Business Models Foundational Requirements

Remote Desktop Applications

Google Docs, Microsoft Live, ZOHO

Platform as a Service (PaaS)

Salesforce.com, Google Apps

Software as a Service (Saas)

Salesforce.com, NetSuite

Infrastructure as a Service (IaaS)

IronScale, Amazon Web Services

Consumption based

Pay-as-You-Go

40

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Driving

Borderless

Business

Cloud

Computing

Virtualization

360o

Security

Mobile

Enterprise

Security

Reliability

Regulatory Compliance

Standardization

Ownership Balance

Governance Model

Enabling

Page 41: Founder and CEO [email protected]

THE BUSINESS

CHALLENGE

41

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 42: Founder and CEO [email protected]

What Are the Threats?

42

HARDWARE & SOFTWARE DATA CENTER REGIONAL

Component failures

Software failures

Backup system failures

Maintenance

Accidents and mistakes

Fire damage or fire

retardant systems

Terrorism

Acts of nature

Loss of power

Loss of communications

X X

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 43: Founder and CEO [email protected]

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Customer Situation

• Software applications are central to business

Wasn’t true decades ago except in a few industries

Now revenue and reputation, not just back-office bean counting,

are “on the line”—because businesses are online

Downtime is more expensive now than ever

• Legacy disaster recovery approaches don’t meet current and

anticipated requirements

Legacy architectures cannot assure business continuity

“Recovery” is what happens after a disaster has already

damaged the business

• The impact of downtime on businesses has risen faster than

DR/BC effectiveness

43

Page 44: Founder and CEO [email protected]

Customer Technical Problem Overview

Problems with Legacy DR/BC Architectures

44

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Global information access

Security

Application availability

Business continuity

Data replication

Support diverse systems

Reduce overall risk

Cut disaster prep costs

Regulatory compliance

Page 45: Founder and CEO [email protected]

THE ZERONINES

SOLUTION

45

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 46: Founder and CEO [email protected]

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

The ZeroNines Architecture

The Synchronizer restores

applications that have gone

down, by processing

transactions they missed

while offline (as recorded by

the Journal).

The Guaranteed Message

Service ensures that all

messages are received in the

proper sequence between

nodes and switches.

The Journal captures and

logs all transactions and

serves as a source for audit

and recovery purposes.

Page 47: Founder and CEO [email protected]

ZeroNines in Action…

Here’s What Happens:

1. Server calls are originated by

networked clients: computers, email,

PDAs, phones, business software,

databases, etc.

2. Each transaction passes through

the ZeroNines Smart Switch Nodes,

which route it simultaneously to all

virtual servers in a one-to-many

(1:m) session.

3. Processing and storage take place

equally in all servers. All servers and

their apps are hot, and all are active.

There are no primary or secondary

servers.

4. All transactions and data exchanges

are recorded, verified, and subjected to

security measures.

5. Each virtual server sends its

responses back through the Smart

Switch Nodes.

6. The Smart Switch Nodes

cooperatively eliminate duplicate

responses and return a single response

to the client that originated it.

47

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 48: Founder and CEO [email protected]

ZeroNines in Action… July 4, 2005

Page 49: Founder and CEO [email protected]

ZeroNines in Cloud… September 11, 2008

Page 50: Founder and CEO [email protected]

ZeroNines in Action…

Page 51: Founder and CEO [email protected]

Always Available™ Technical Solution Overview

51

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Global information access

Security

Application availability

Business continuity

Data replication

Support diverse systems

Reduce overall risk

Cut disaster prep costs

Regulatory compliance

Page 52: Founder and CEO [email protected]

52

ZeroNines Products

Continuity Module Maintains business continuity.

Prevents applications & data

from going offline.

Audit Module Maps all transactions.

Tracks & records every transaction

for security and to facilitate rebuild.

Rebuild Module Restores other services.

Replays transactions so other

entities can be rebuilt to the same

logical state.

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 53: Founder and CEO [email protected]

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

ZeroNines Benefits Summary

• Enables business continuity by overcoming the

challenges of legacy designs.

• Auditable for assurance, compliance and

application development and integration.

Customer can see the solution running always

Assurance is easy, quick, and costs practically nothing

Enables application troubleshooting at the transaction level

Regulatory compliance (e.g. HIPAA, SOX, Patriot Act) is supported

• Easy to configure & maintain.

No application rewrite required

No need to take the protected application offline for maintenance

Mix-and-match platforms

53

Page 54: Founder and CEO [email protected]

Design Principles

1:m transactions

Nodes (servers) process each transaction request completely, independently, simultaneously and return the result to the switch (requestor).

Duplicate replies are filtered on the switch so a single result is returned to the requesting application.

Journaling feature tracks and records every transaction for audit, security, and automatic server rebuild.

Server hierarchy is eliminated

No primary vs. secondary—not even first-among-equals. All servers are hot, all apps are active.

Eliminates single points of failure

No failover. Ever. Failover has been “designed out.”

Always Available architecture is application, OS, and platform agnostic, accommodating your

existing equipment and vendor-specific products and services.

54

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Diverse OS, applications, hardware, and product sets are accommodated

Agnostic regarding applications, OS, hardware, and platform

Integrates seamlessly with existing infrastructure and systems despite differing speeds, capacities, networks, applications, OS, hardware, vendors, etc.

Server sites are geographically diverse

Distance

Federal Working Paper suggests hundreds of miles

AlwaysAvailable™ supports thousands of miles

Distinct utilities & transportation

Logical resources

Anti-virus? Staff procedures?

Page 55: Founder and CEO [email protected]

ZeroNines Sweet Spot:

Target Application Characteristics:

Application Platforms:

HTTP / HTTPS

• Apache / Tomcat

• Microsoft ASP.NET

Electronic Mail – POP3 & SMTP

SLA Requirement:

7x24 availability

Application RTO approaches 0

Application Attributes:

HTTP – web browser/web service accessed

Deterministic

Mid OLTP profile

Difficult-to-replicate technologies (i.e. RDBMS)

Operating Platforms:

Virtualized Environments

• Microsoft Server 2008 Hyper-V Certified

• VMWare ESX Server

Cloud Computing Environment

• Amazon EC2

• Microsoft Azure

55

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 56: Founder and CEO [email protected]

TARGET CUSTOMERS

56

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 57: Founder and CEO [email protected]

Legend: Strong Applicability Niche Applicability Limited Applicability

Retail POS, inventory, authorization

Healthcare Critical care systems, EMR

Insurance Origination, underwriting

Oil & Gas 24x7 continuous processing systems

Manufacturing Multi-site operations dependent on

real-time supply chain

Financial Service Funding, payment, online banking

Telecommunications Call center applications

Utilities Call center applications

Pharmaceuticals Regulatory/compliance, clinical trials,

supply chain

Government Call center applications

Internet & Online eCommerce, on-line support

Transportation Dispatch, fleet management, routing

Logistics Warehousing, distribution, inventory

Construction Regulatory & safety

Continuity Module Audit Module Rebuild Module

Small Medium Large Small Medium Large Small Medium Large

Critical Applications

Industry Map

57

Confidential – Not for Distribution. ©ZeroNines Technology, Inc. – Contact: [email protected] – Visit: www.ZeroNines.com

Page 58: Founder and CEO [email protected]
Page 59: Founder and CEO [email protected]

Cloud Computing Observations

and the

Value of CloudNines™

Page 60: Founder and CEO [email protected]

Cloud computing ≈ utility computing on the Internet (or intranet)

• Processing and storage as a service

– “Computing plant” physically distant from users

• Aggregates demand from wide geographic area

• Enabled by commercially ubiquitous broadband networking

• Relatively inexpensive real estate and electricity

• Elasticity in resource utilization and pricing

– No premium for scale-up or discount for scale-down

• 1,000 servers x 1 hour = 1,000 hours x 1 server

– Apparently-infinite resource expansion for all but largest users

• Utility-like pricing & reliability requirements

– Security is a key issue still being addressed

– So is reliability, measured as uptime % (“availability”)

• ZeroNines enables utility-like application availability

– Unlimited-distance Transaction MultiSynch™ compliments intra-center elasticity of

cloud providers, both public and private

Page 61: Founder and CEO [email protected]

Key technology: digital networking

• Broadband now

commercially ubiquitous

• Price:performance up 2.7x

in 5 years

• CPU improvement is main

enabler of virtualization on

low-end hardware

Page 62: Founder and CEO [email protected]

Key technology: virtualization, especially for server consolidation

• Business case irresistible in

F100 in recent years

– when unadjusted for changes

in catastrophic risk

• Asset consistency drives

opex savings today

– Volume discounts are

overwhelming at cloud utility

scale

• Electricity rates drive long-

term expense advantages

Page 63: Founder and CEO [email protected]

Long-term, Cloud utilities offer more experience less expensively than all

but the best and busiest IT organizations

• Key technologies already available

• Providers with competitive pricing get first chance at experience,

especially in a budget-bruised financial-crisis world

– Cloud providers command purchase discounts of immense scale

• Asset consistency anchors discounts of 80% vs. medium-size data centers—a

big advantage now

– Cloud providers can locate “anywhere” that electricity and land are cheap and

broadband is available—an even bigger advantage later

• ZeroNines’ unlimited-distance feature is a powerful enabler for private and

public cloud providers

• Experience accrues to IT teams with the most challenges per year

– Teams at even modest –size hosting providers get more experience each year

than most medium and small businesses

• Specialization and quality of scope

• Utility transition will require decades, but the writing is on the wall

Page 64: Founder and CEO [email protected]

McKinsey: today, larger enterprises command better TCO…

S M L XL

EC2 Instance Size

20

60

100

140

180

EC2 monthly CPU-equivalent virtual core prices

($)

Typical data center assets cost

$45 / month / CPU equivalent

“Typical data center”: $20M/MW,

$0.1/kwh,$14K/server (2 x 4), 10% utilization

Windows On demand

Pre-pay Linux

Higher

TCO

TCO

Lower

• TCO of most EC2

options exceeds

enterprise TCO

• Enterprises get lower

TCO via pre-pay, but

only for Linux

Page 65: Founder and CEO [email protected]

Z9: cloud providers will provide superior uptime minutes/$, particularly of

“commodity” apps, compared to all but the best and busiest IT shops

• Long-term, public cloud providers outperform most U.S. business IT functions in “uptime minutes / $”

• Amazon’s SLA already > 80% of SMB’s

• Amazon’s cloud computing SLA (for example) : 99.5% availability

• Good; not enough for AlwaysAvailable™ customers

• US Census: 80% of U.S. businesses < 500 headcount

• Z9: Their IT resources are disproportionately lower, so their uptime is disproportionately lower than in the IDC survey

• IDC Survey: 99% availability in firms averaging 3,298 headcount

Start

Page 66: Founder and CEO [email protected]

But 99.5% isn’t adequate for many applications. Downtime cost is easy to

underestimate, because it hits revenue (1x) and reputation (12x).

Page 67: Founder and CEO [email protected]

Server consolidation increases catastrophic risk exponentially.

Page 68: Founder and CEO [email protected]

Server hardware availability improvements can’t keep up with that

exponential growth in catastrophic risk, so better architecture is needed.

Page 69: Founder and CEO [email protected]

“Failover” architecture is failure waiting to happen. Diligence can’t fix it.

Page 70: Founder and CEO [email protected]

MyFailSafe in Action… July 4, 2005

Page 71: Founder and CEO [email protected]

MyFailSafe in Action…

Page 72: Founder and CEO [email protected]

The ZeroNines Solution

Page 73: Founder and CEO [email protected]

Questions? For more information:

www.zeronines.com Email:

[email protected]

Page 74: Founder and CEO [email protected]

Thank you! For more information:

www.zeronines.com Email:

[email protected]

Page 75: Founder and CEO [email protected]

Appendix