fort knox records management
DESCRIPTION
At Fort Knox Records Management, we understand that you need a document storage system that is secure, yet streamlined and easy for you to access. That's why we provide a complete range of services under our three-tier philosophy of 'Store Protect Manage'. Our solutions are flexible, tailored and designed to take the stress out of efficient records management. All Fort Knox Records Management facilities are approved to the highest standards, and located within fifteen minutes of your CBD — which means your records can be accessed faster using our same-day pick-up and delivery or urgent and after-hours services. What to Store From physical documents such as business, legal, medical, financial and government records through to data and electronic media, Fort Knox Records Management takes care of all your storage, management and retrieval needs. We also comply with government standards for preserving microform, disks and tapes as well as other electronic media in climate controlled vaults. Read more about our Media Vault.TRANSCRIPT
WELCOME
Fort Knox Records Management is an Australian-owned and operated company with over thirty years’ experience.
We offer our clients secure, professional records management services based on our three-tier philosophy of Store, Protect, Manage.
STORE• Storage, management and retrieval of:
– Business, Legal, Medical, Financial, Government records
– Data, tapes and electronic media
– Archives, cartons and boxes in different shapes and sizes
• Easy and fast access with:– Same-day pick-up and delivery
– Urgent 3-hour delivery
– After-hours services
PROTECT
• Protection from fire, theft and other disasters– 24/7 CCTV monitoring and infrared movement sensors
– Strict physical and electronic access controls
– Direct link to emergency services
– Sprinklers, smoke detectors and fire fighting equipment
– All staff are police-checked
– All vehicles are company owned
– All drivers are directly employed by Fort Knox Records Management
MANAGE
• Tailored solutions, specific to your business needs– Increase efficiency with a system that works
– Stay in control and in touch with your valuable records
– Dedicated Account Manager
– Online records management system
– Excellent customer service
MEDIA VAULT• Purpose built facilities for electronic media
– Constant 18 degrees Celsius and 50% humidity
– Protection from dust, heat, and other air-borne contaminants
– 24/7 CCTV surveillance
– State of the art access controls
– FM200 Fire Gas suppression
– Optimum conditions for long-term storage of valuable media assets
SCANNING AND IMAGING
• Customised solutions designed to meet your needs– Conversion of documents, manuals, plans and drawings into
digital images
– Transfer of images to CD-ROMs, DVDs, USBs or external hard drives
– Indexing and storage of digital images on hosted servers
– Scan-on-Demand• Electronic delivery of paper documents on an as needed basis
– On site scanning services when documents cannot leave your premises
ADDITIONAL SERVICES
• A complete records management solution– Secure document shredding and media destruction
– Secure destruction bins
– Extensive online data backup services
– Professional cataloguing services
HIGH STANDARDS
• Maintaining the highest standards and expectations– APROSS* approved facilities
– Regular audits conducted on site
– AS/ISO 9001 certified†
– Member of Records Management Association of Australia
– Dedicated to continual improvement
* APROSS - Approved Public Records Office Storage Supplier (VIC only)
† VIC & NSW only
FORT KNOX ONLINE• Convenient records management at your fingertips
– Simple and easy to use via user portal access
– Real time access
– Perform searches and create custom reports
– Lodge archives, make delivery requests and order supplies
– Full training by your Account Manager
– Fully customisable interface and security levels
NATIONAL NETWORK• Facilities located 15 minutes from your CBD
– Melbourne, Sydney, Brisbane, Perth and Adelaide
– Australia wide coverage and support
– Single point of contact for all your offices
– Standardised procedures and practices nationally
– Consistent performance
– Exceptional service
– Making records management easy and efficient
