formal and informal learning and an agile organisation - aitd 2012
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Integrating Formal and Informal Learning in an Agile Organisation
• Part of UnitingCare Queensland• 238 sites across QLD• 3000+ Employees• 9000+ Volunteers• 320+ Community Service Programs
including Lifeline Services• Retail through Lifeline Stores
• Can readily adapt to changing circumstances;
• Rapidly reassess and responds to changes in supply and demand;
• Innovates to challenge and change the markets in which they operate;
The Agile Organisation
• Views work as an activity not a place ;• Focuses on performance no
presenteeism;• Creates trust based on relationship not
hierarchies;• Embraces innovation over bureaucracy;• Values people over property
The Agile Organisation
The Destruction of Silos
Provides Integrated Learning Opportunities
With Formal Learning
• Face to face Facilitator lead training;• Structured E-Learning;• Formal Assessment;• Explicit Goals; • Measurable outcomes.
Supporting Informal Knowledge Creation
• Communities of Practice;• Collaborative Workspaces;• Coaching and Mentoring;• Stretch Tasks;• Secondment;• Learner Driven.
With One Integrated Solution
Producing Results for Everyone
Embedded throughout the Organisation
Building Deep Specialisation
Linked to Individual and Organisational ROI Evaluation
Allows for Rapid Development of Business Critical Programs
Through the application of Agile Methodologies
• One Key Business result • Build in Small increments (1-2 Weeks Development)• One well defined Goal• Small Teams• Regular (if not daily) Coordination• Continuous Feedback
Creates Business Satisfaction and Outstanding ROI