for use with diverse 1010, 1015, 2010, 2015, 2-line userguide · for use with diverse 1010, 1015,...

User Guide

DiverseDeskphoneFor use with Diverse 1010, 1015, 2010, 2015, 2-Line and ISDN base stations

This equipment is not designed for making emergency telephonecalls when the power fails. Alternative arrangements should bemade for access to emergency services.

1ABC

2DEF

3

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Diverse 2000 Deskphone

At a glance

Option buttons

Lets you selectfrom the menuoptions on thedisplay.

Recall

For use withswitchboards.

DisplayIlluminated display showsdialled numbers and menustructure.

Volume +

For increasingloudspeaker/handset volume duringa call.

Menu button

Brings menuonto the display

Quickdial button

For dialling astored numberspecified by theuser.Phonebook

For storingnumbers.

Shortcut key

For storingfrequently usedfunctions (e.g. call barring,On/Off)

Volume –

For reducingloudspeaker/handset volume duringa call.

Loudspeaker For handsfree operation.

Please open this page for an ‘at a glance’guide to your Diverse Deskphone.

For your records

For warranty purposes, proof of purchase isrequired, so please keep your receipt.

Personal Emergency Numbers

Please use this space to record your selectedDiverse Deskphone PIN code. See page 29 for the default PIN code and for fullinstructions on how to change that code foradded security.

Date of purchase:

Place of purchase:

Serial number (on the underside of the telephone base station):

Purchase price:

1

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3

In this guide

At a glance 1

Introduction 4

Installation 6

Registering your DiverseDeskphone with a base station 8

Your Diverse Deskphonemenu display 11

Using the Diverse Deskphone 13

Using the Diverse Deskphone with a switchboard 27

Additional Features 29

Operating with additionalbase stations 33

How to use the shortcut function 36

Maintenance 40

Help 41

Technical Information 42

Index 43

Building up a phonesystem

You can add further handsets orDeskphones to your base stations tobuild up a comprehensive and easy-to-use cordless telephone system.

Most Diverse base stations can have upto 6 handsets or Deskphones registeredto them (the Diverse 2-Line andDiverse ISDN will register 8). You canregister your Diverse Deskphone at upto three base stations.

EXAMPLE OF CONFIGURATION WITH DIVERSE

ISDNIntroduction Your Diverse Deskphone has been designed for ease of useand made to the high standards set by BT.

Please read the instructions carefullybefore use and retain this user guidefor future reference.

Your Diverse Deskphone is designed foruse with a Diverse telephone system. It must be registered to an existing basestation before it will work.

This guide explains the basic featuresof the Diverse Deskphone. For morecomprehensive instructions see yourmain Diverse user guide. The instructionsfor using a Diverse Deskphone are thesame as using a Diverse 2000 ExecutiveHandset. If you have a Diverse 2-Lineor ISDN base station, you should alsofollow the more detailed instructionsfor the Executive Handset as describedin the user guides that are suppliedwith the base station.

DECT

By purchasing your Diverse Deskphoneyou now own a product which offersflexibility of location, combined withthe performance advantages of a highquality telephone system. It complieswith the Digital Enhanced CordlessTelecommunications (DECT) standardand offers unparalleled quality andfeatures.

Unpacking your DiverseDeskphone

If anything is missing, please contactyour place of purchase immediately.

• Diverse Deskphone

• Handset

• Handset cord(coiled)

• Mains power unit

5

Important information

1. Do not use any power supply otherthan the one provided with your telephoneunit (supplied BT unit C39280-Z4-C66).Use of other power supply units maycause irreparable damage to yourtelephone; it will invalidate your warrantyand the approval given to the apparatus.

2. Research has shown that in certaincases medical equipment can be affectedby cordless telephones. A distance of at least one metre should therefore beobserved between the telephone andmedical equipment. Also follow anyspecial instructions from the institutionin which the product is to be used.

3. Diverse telephone systems can alsointerfere with other electrical equipmente.g. answering machines, TV and radiosets, clock/radio alarms and computers,if placed too close. To avoid risk ofinterference place the unit at least onemetre away.

4. If you wear a hearing aid please notethat a humming noise may result fromthe radio signals sent between the basestation and handset.

5. There is a slight chance that yourphone could be damaged by an electricalstorm. We recommend that you unplugyour Diverse Deskphone from the mainspower during storms.

6. Do not use the unit in bathrooms, nearfire or water, or in areas where there isa danger of explosion.

7. Clean the Diverse Deskphone with adamp (not wet) cloth or antistatic wipe.Never use a dry cloth as this may causea static shock.

Insert the telephone power supply leadinto the socket marked on the undersideof the telephone. Put the other end ofthe plug-in power unit into a 220/230Velectricity socket.

For your own safety use only the BT approved plug-in power unit(C39280-Z4-C66) supplied with yourtelephone.

To make and receive calls yourtelephone needs to be positioned withinrange of its base station. The maximumrange inside most buildings is 50 metres.Outside, the range is extended toapproximately 300 metres (the range willvary depending on where your Diversebase station and Diverse Deskphone aresited, and the conditions within yourbuilding). You can set your telephoneto beep if it is not within range. See page 23.

Plan the location of yourDiverse Deskphone

Make sure your Diverse Deskphone iswithin 2 metres of the phone and mainssockets.

Put the connector (at the straight longend of the handset cord) into thesocket marked on the underside of thetelephone. Secure the cord in itsgroove. Insert the other end of the cordinto the handset.

InstallationFollow these steps to set up your Diverse Deskphone ready for use.

2 Connect the Deskphone tothe mains power supply

1 Connect the handset tothe Deskphone

In order to ensure that you achieve the maximum range possible with yourDiverse system please note the followingadvice:

Install the base station on a centrallocation in your home or office. Avoidplacing the base station or Deskphone:

• Behind metal doors.• Under the stairs.• Behind heavy furniture or cabinets.• In rooms with thick or metal walls.• Near other electrical equipment, as it

may generate electrical interference.• In the bathroom or other damp rooms.

These locations will reduce the optimumrange between the base station and theattached handsets/Deskphones.

Please see the chapter on Registeringyour Diverse Deskphone with a basestation.

7

You will now need to3 register your Deskphone

to a Diverse base unit

Press OK. After a short while allavailable telephone extensionnumbers will be displayed.

KEYPAD Enter one of the extensionnumbers using the keypad. The telephone is now registeredas the extension number youhave chosen. The Deskphonewill beep once and briefly flashINT plus its extension number onthe display. To confirm successfulregistration, check that the basenumber, eg. Base 1, has stoppedflashing.

If you experience any problemsregistering your new phone,please call the Diverse Helplineon 0845 798070.

OK

Registering with Diverse1010,1015, 2010 and2015 base stations

If your Diverse Deskphone has not beenregistered previously to other basestations, the display will show: REGISTER?If REGISTER? is not displayed, firstlyselect the REGISTER option from theSETTINGS menu, then select the basestation number you wish to register itwith, then follow the instructions below:

Press keypad buttons in order shown

Press OK.

CODE Enter the base station code(default 0000).

Press the green or grey PAGERbutton on the base station (forabout 10 seconds) until you heara beep. You now have up to 1 minute to register yourDeskphone.

OK

At the Deskphone

At the Deskphone

At the base station

Registering your Diverse Deskphone with a base station

9

Registering with Diverse 2-Line and ISDN base stations

If your Diverse Deskphone has not beenregistered previously to other basestations, the display will show: REGISTER?If REGISTER? is not displayed, firstlyselect the REGISTER option from theSETTINGS menu, then select the basestation number you wish to register itwith, then follow the instructions below:

Press OK.

CODE Enter the base station code(default 0000).

Press and release the smallgreen LED button on the front ofthe base station (using a penciltip). This will flash duringregistration. You now have up to1 minute to register yourDeskphone.

OK

Press OK. After a short while all available telephone extensionnumbers will be displayed.

KEYPAD Enter one of the extensionnumbers using the keypad.

The telephone is now registeredas the extension number youhave chosen. The Deskphonewill beep once and briefly flashINT plus its extension numberon the display. To confirmsuccessful registration, checkthat the base number, eg. Base 1,has stopped flashing.

OK

At the Deskphone

At the Deskphone

At the base station

RE

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This de-registers the Deskphonefrom a selected base station.

Press the MENU button and useDOWN to highlight SETTINGS.

Press OK. Display shows a listof menu options.

Press DOWN to highlight BASESETTINGS.

Press OK. Display lists the basestations to which you haveregistered your Deskphone.

Press UP or DOWN to select thebase station from which you wantto de-register your Deskphone.

Press ACTIVATE.

Press DOWN to highlight DE-REGISTER BASE.

Press OK. Display asks you toenter your Deskphone PINnumber. Enter your DeskphonePIN (default 0000).

Press OK.

Confirm the de-registration bypressing YES. (The telephonebeeps and is de-registered.)

Or

Press NO to cancel the procedure.NO

YES

OK

OK

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OK

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OK

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©

The procedure opposite de-registers the Diverse Deskphonefrom your base station. However,on completing this procedure itis also necessary to de-registerthe telephone from the basestation using the base stationPIN code.

Please refer to your base stationuser guide for instructions.

To de-register a base fromthe handset

11

You can leave a menu withoutsaving any changes or settingsby simply lifting (or replacing)the handset. Alternatively, pressthe LOUDSPEAKER button twice.

To return to a previous screen,press the GO BACK optionbutton.

➔

Your Deskphone offers a menu-drivendisplay. You enter the menu lists byusing the MENU button. The optionbuttons below the display allow you toselect the options within each menuand make adjustments to their settings.

The options shown on the display areindicated by symbols.

INT Sets up an internal connection.

REDIAL Redials numbers.

GO BACK Cancels procedures and goes back to a previous menu.

ACTIVATE Calls up supplementarymenu.

UP Moves up through a menu.

DOWN Moves down through amenu.

LEFT Moves to left.

RIGHT Moves to right.

DELETE Deletes characters.

OK Confirms actions.

NEXT When used on the Diverse 2-Line and Diverse ISDNbases.

SET When used on the 1010, 1015,2010 and 2015.

SET

NEXT

OK

➞

▼

▲

+

➔

➔➔

INT

Your Diverse DeskphoneMenu Display

Please noteWhen you are using the menu to

create new settings or change the set-up(using the SERVICE option), the

loudspeaker button lights to indicate that the phone is in use. If someone

tries to call you whilst you are changingthe settings/service options, the

Deskphone will not ring, but all otherextensions will ring instead.

If the Deskphone is the only phoneregistered with the base station, the

caller will hear an engaged tone.

Please noteOnce a selection in the menu has beenmade, and no other selection is madewithin c. 25 seconds, the Deskphone

will return to idle state.

©

Soft key optionsUse the Option buttonbelow to select.

Option buttons

Menu button

▼ ▲ ➔ +

To Exit from the menu

ME

NU

DIS

PL

AY

2

Menu Buttons

Directory Button

Short CutMenu Button

Redial Option

Phone Lock

Baby Alarm

Select Base

Settings

Service

Handset Volume

Ringer Options

Register

Base 1

Base 2

Base 3

Change base name

ISDN config

De-register base

Beeps

Autom.Backlite

Select Services

Change PIN

Language

Key beeps

Range warning

Confirm beep

Error beep

In range beep

Babyalarm Level

Initialisation German

English

French

Italian

Spanish

Portuguese

Dutch

Base Settings

Local Settings

Menu dependingon base station

Dial Number

New Entry

Edit Entry

Delete Entry

Display Entry

Copy Entry

Delete Directory

Copy Directory

Available Memory

Start

New Entry

Edit Entry

Delete Entry

Display Entry

Copy Entry

Delete Memory

Copy Memory

Default Short Cuts

Available Memory

Dial Number

Copy Number

Edit Number

Delete Number

Display Number

(During a Call)Menu depending on base station

13

Making and receiving external calls


Lift the handset and dial thenumber.

Or,

KEYPAD Enter the number on the keypad,check that it is correct and then lift the handset to dial.

If you make a mistake enteringnumbers, use DELETE to deletethem.

Replace the handset on the cradle.

➔

This allows you to talk without holding the handset.

Press LOUDSPEAKER before orafter dialling the number.

Or during a call

Press and hold theLOUDSPEAKER button whilstreplacing the handset on the base,then release the loudspeakerbutton.

You can adjust the loudspeaker/handset volume during a call with+/– buttons on the Deskphone.–

+

Using the Diverse Deskphone

Please noteIf another handset or Deskphone is

already in use and all available lines arein use, you will hear an engaged tone

when attempting to dial out.

Please noteIf you wish to switch to loudspeaker

during a call, press and hold down theLOUDSPEAKER button and do notrelease it until you have placed the

handset in the cradle.

If you fail to hold down theLOUDSPEAKER button, the call will

be disconnected.

To make an external call

To use the loudspeaker

To end a call

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With the Deskphone in idle stateit is possible to store any redialnumber into its phonebook.

Press REDIAL. Use the UP orDOWN option to highlight therequired number.

Press ACTIVATE.

Press DOWN to select COPY NUMBER.

Press OK. The display showsNAME and the redial telephonenumber. The cursor flashes foryou to input a name.

KEYPAD Using the alphabet letters on thekeypad (press once for the firstletter, twice for the second letter,three times for the third letterand four times for the fourthletter) input the name of the person whose number you wishto store. (Press BACK andFORWARD to move through thecharacters on the display andDELETE to cancel mistakes.) To enter a blank space betweentwo names, press the 0 button.

Press ACTIVATE. The menu willshow SAVE ENTRY highlighted.

Press OK to save the entry.OK

+

➞

OK

▼

+

▼

▲

➔➔


Lift the handset.

Or

Press the LOUDSPEAKER button.

You can redial the last fivenumbers dialled from yourDeskphone.

The handset must be on theDeskphone.

Press REDIAL.

Press DOWN to find the numberyou want.

When the number is highlighted,lift the handset to dial.

Lift the handset.

Press REDIAL.REDIAL

▼

➔➔

To accept an incoming call

To redial numbers

To redial the last diallednumber

To store a redial number in the directory

15

Transferring external calls

You can easily transfer calls betweenhandsets. On most Diverse handsetsthis is done by pressing INT followed bythe extension number you wish to call.Generally, you can replace your receivereither before or after the transferred callhas been picked up. For moreinformation please see your base stationguide.

During an external call

Press the MENU button andselect internal call.

Select the extension number towhich you wish to transfer thecall.

Replace the handset on the base.

Press the MENU button andselect INT. Your caller will be onhold and will hear music.

To return to your caller pressthe RCL button

RCL

INT

©

©

Making internal calls

Your handset must be in thecradle.

Press INT. Dial the internalextension you want.

You can still use the loudspeakerduring internal calls but INTmust be pressed first.


Press INT. Your extensionnumber will be displayed.


Press INT.

Press ✱. All telephones arecalled. You can speak to the firstperson who answers.

You can also call all othertelephones by pressing INT andthen selecting COLL.CALL. COLL.CALL

INT

✱

INT

INT

INT

To make an internal call

To find out your own extension number

To transfer a call with the Diverse 2010/2015

To put a call on hold with the Diverse 2010/2015

To call all other telephonesregistered to the same base

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While in a call:

Press the MENU button.

Press DOWN to highlight INTERNAL CALL.

Press OK. The call is put on hold.External callers will hear musicwhilst internal callers will hearsilence.

Press RESUME to return to thecall.

Note. If you replace the handsetwhilst the call is on hold it willend an internal call but if it wasan external call on hold theDiverse 2-Line will ring you backand reconnect you to the call ifyou answer it.

While in a call:

Press INT. The call is put on hold.External callers will hear musicwhilst internal callers will hearsilence.


Note. If you replace the handsetwhilst the call is on hold theDiverse ISDN will ring you backand reconnect you to the call ifyou answer it.

RESUME

INT

RESUME

OK

▼

©

While in a call:


Press DOWN to highlight INTERNAL CALL.

Press OK. The call is put on hold.External callers will hear musicwhilst internal callers will hearsilence.


Note. If you replace the handsetwhilst the call is on hold it willend an internal call but if it wasan external call on hold theDiverse 2-Line will ring you backand reconnect you to the call ifyou answer it.

RESUME

OK

▼

©

To put an internal or external call on hold using theDiverse 2-Line

To put an external call onhold using the Diverse ISDN

To put an internal call onhold using the Diverse ISDN

Press INT.

Enter the internal number (0-9)of the extension you want to call.When the extension answers,transfer the call by pressing theEND CALL button.

Using the Phonebook

Your Diverse Deskphone has aPhonebook which stores up to 100names and numbers in the memory(the longer the name, the morememory will be used). In line 1 (Name)a maximum of 16 characters can beentered. In lines 2 and 3 (Tel. number)a maximum of 32 digits can be stored.You can use the Phonebook to look upnumbers and then dial them directly.

When moving through the MENUoptions remember, if you wish toescape a MENU altogether, press theLOUDSPEAKER button twice or lift and replace the handset on the cradle. To return to a previous MENU pressGO BACK.

To use an upper case letter press the ✱ button each time.

END CALL

0-9

INT

17


Press NEXT to highlight INTERNAL CALL and press OK.

Either enter the internal number(0-9) of the handset or telephoneto which you want to transferthe call or press the ✱ button toring all handsets. When the callis answered, you can talk to theother handset without the outsidecaller hearing.

To transfer the call, press END CALL button, or replace thehandset on the cradle.

END CALL

✱

0-9

OK

NEXT

©

Quick call transferAfter dialling the other handset, you

can immediately press the END CALLbutton or place the handset back on thecharger and the call will be transferredstraight through. If the other handset is already engaged or does not answer the call within 30 seconds, the call will

be returned to your handset.

Quick call transferWhen the called extension rings, youcan transfer the call immediately by

pressing the END CALL button, but if it is not answered within 30 seconds it

will be returned to your extension.

To transfer an external callwith the Diverse 2-Line

To transfer an external callwith the Diverse ISDN

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Press PHONEBOOK. The displayshows a list of stored numbers.

Press UP or DOWN to highlightthe name of the person you wantto call.

To dial, lift your handset.OrPress ACTIVATE and press UP orDOWN to select DIAL NUMBER.

Press OK to dial.

Press PHONEBOOK.

KEYPAD Press the key with the first letterof the name you wish to call.The display will now highlightthe first name listed which startswith the letter you keyed in(press the button twice for thesecond letter, press it three timesfor the third, and four times forthe fourth letter on the button –eg. number 7 has 4 letters: PQRS,to search for names beginningwith R, press the 7 button threetimes). If the name you want ishighlighted, lift the handset andthe number is automaticallydialled.OrPress DOWN to find the name,and then lift the handset and thenumber is automatically dialled.

▼

PQRS

7

OK

▼

▲

+

▼

▲


Press PHONEBOOK.

Press ACTIVATE.

Use the DOWN option tohighlight NEW ENTRY.

Press OK. The display showsNAME and TEL.NUMBER and thecursor flashes for you to inputthe name first.

Using the alphabet letters on thekeypad (press once for the firstletter, twice for the second letter,three times for the third letterand four times for the fourthletter) input the name of theperson whose number you wishto store. (Press RIGHT and LEFTto move through the words onthe display and DELETE to cancelmistakes.) To enter a blank spacebetween two names, press the 0 button.)

When you have finished writingthe name, press the LEFT button.The display will ask you to enterthe TEL.NUMBER. Use the keypadto input the telephone number.

Press ACTIVATE.

Press OK to SAVE THE ENTRY.

The name and number have nowbeen saved in the Phonebookand the display briefly showsENTRY STORED.

OK

+

GHI

0

➞

OK

▼

+

To add a number and nameto the Phonebook

To dial a number stored inthe Phonebook

To quicksearch for a name in the Phonebook

19

Press PHONEBOOK.

Press UP or DOWN to highlightthe name/number you want todelete and then press ACTIVATE.

Press UP or DOWN to highlightDELETE ENTRY.

Press OK. Display will confirmthe deletion.

Press PHONEBOOK and thenpress ACTIVATE.

Press UP or DOWN to highlightDELETE DIRECTORY.

Press OK. The display will askyou to enter your telephone PIN(default 0000).

CODE Enter the PIN number.

Press OK. The display will askyou if you want to DELETE ALL

ENTRIES?

Press YES to confirm. Displaywill briefly confirm the deletion.All entries are now deleted.

Or

Press NO to cancel the procedure.NO

YES

OK

OK

▼

▲

+

OK

▼

▲

+

▼

▲

Press PHONEBOOK.

Press UP or DOWN to select theentry you wish to change.

Press ACTIVATE.

Press UP or DOWN to highlightEDIT ENTRY.

Press OK and the display takesyou to the name/number youwant to change.

Use the LEFT, RIGHT andDELETE options and use thekeypad to make your changes.

Press ACTIVATE when you havefinished editing.

Either

Press UP or DOWN to highlightSAVE ENTRY.

Press OK to confirm. Display willbriefly confirm the entry hasbeen stored.

Or

Press UP or DOWN to highlightCANCEL.

Press OK to exit from theprocedure without saving anychanges.

OK

▼

▲

OK

▼

▲

+

➞

OK

▼

▲

+

▼

▲

To change an entry in the Phonebook

To delete all Phonebookentries

To delete individual entries

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Press UP or DOWN to highlightAVAILABLE MEMORY.

Press OK. The amount of freespace will be displayed briefly. For example, the display willshow: MEMORY: 74% AVAILABLE.

When used with theDiverse ISDN basestation only

Individually saved entries or thecomplete directory can becopied between any Diverse 2000Deskphone, Diverse 2000Executive Handset andDiverse 2000 Pocket Phone.This feature is only available whenused with the Diverse ISDN.


Press UP or DOWN to highlightCOPY DIRECTORY.

Press OK.OK

▼

▲

+

OK

▼

▲

+

When COPY ENTRIES TO INTERNAL

UNIT is displayed, enter theinternal extension number of thetelephone you wish to copy to.

Press ACTIVATE again and usethe arrows to highlight COPY.

Press OK. The receivingtelephone is dialled.

When the call is answered thecalled party is asked to entertheir PIN number. Copying beginswhen the correct PIN number isentered

OK

+

To find out how much freespace is in the Phonebookmemory

To copy your Phonebookentries to another telephone

21

To change the settings on your Diverse Deskphone


Use DOWN to highlight SETTINGS.

Press OK.

The following menu items will bedisplayed.Handset Volume – for increasing/decreasing the earpiece volume.Ringer Options – for adjustingthe telephone ringer volume andtone.Register – for registering thetelephone (see page 8).Base Settings – for changingbase name (see page 35), ISDNconfig. (see Diverse ISDN userguide) or for de-registering abase from the Deskphone (seepage 10).Local Settings – for customisingthe Deskphone to your personalpreferences such as switch autobacklight or various beeps/toneson or off.

OK

▼

©

If you wish to escape a MENUpress the LOUDSPEAKER buttontwice or lift and replace thehandset on the cradle.

To return to a previous MENUpress the GO BACK option.

You can set the handset volumeto three different levels. Thestandard setting is 1.


Highlight SETTINGS and press OK.

Highlight HANDSET VOLUME.

Press OK. Display shows stepsto indicate volume level and thevolume number 1, 2 or 3.

Use the LEFT and RIGHT tohighlight the volume required.

Press OK. The telephone beepsto show that the volume hasbeen set.

Use LEFT and RIGHT to selectdesired level.

Press OK. The telephone willbeep to confirm and move backto previous menu.

OK

OK

OK

▼

OK

©

➔ To display the SETTINGSmenu options

To adjust the handset volume

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The ringer volume can be set tosix different levels.



Highlight RINGER OPTIONS.

Press OK.

Press DOWN to highlight RINGERVOLUME.

Press OK. Display shows steps(6 levels and off) to indicatevolume level, and rings that levelto demonstrate.

OK

▼

OK

▼

OK

©

There are 10 different ringertones from which to choose.



Highlight RINGER OPTIONS.

Press OK.

Press DOWN to highlight RINGER TONE.

Press OK. Display shows 10 musical notes, each onerepresenting a different tone.

Use the LEFT and RIGHT arrowsto move through the options andto hear a demonstration of each

Press OK on the tone you prefer.The telephone beeps to confirmand returns to the previous menu.

OK

OK

▼

OK

▼

OK

©

To adjust the ringer volume To adjust the ringer tone

23

Range warning beepTells you when the telephone istoo far from the base station duringa call. Default setting is OFF.

Confirmation beepConfirms that you have followedprocedures successfully.Default setting is ON.

Error beepLets you know that you havemade a mistake when followinga procedure.Default setting is ON.

In range beepTells you the phone is backwithin range of the base station.Default setting is OFF.

If you wish to escape a MENUpress the LOUDSPEAKER buttontwice or lift and replace thehandset on the telephone unit.To return to a previous MENUpress GO BACK.


Press DOWN to highlightSETTINGS.

Press OK.

Press DOWN to highlight LOCALSETTINGS.

Press OK.

Press DOWN to highlight BEEPS.

Press OK.OK

▼

OK

▼

OK

▼

©

➔


Use DOWN to highlightSETTINGS.

Press OK.

Highlight LOCAL SETTINGS.

Press OK. Display shows thefollowing menu options.

Beeps – activates and removesadvisory beeps and warnings(see below).Auto Backlight – switches alight ON and OFF behind thedisplay (page 24).Change PIN – additional features(page 29).Language – to change thedisplay to read in differentEuropean languages (page 24).Baby Alarm Level – changes thesensitivity of the baby alarm(page 25).Initialization – resets the handsetto standard settings (page 26).

The Beeps menu allows thefollowing warning and advisorytones to be switched on or off.A tick in front of the menu itemindicates it is switched on.

Key confirmation beep Each time a key is pressed thebeep sounds. Default setting isON.

OK

▼

OK

▼

©

To display the LOCALSETTINGS menu options

To switch the advisory/warning tones on/off

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4

Press DOWN to highlight thebeep you want to modify.

Press OK. The display will showthe current setting and an ON orOFF button to change the setting.

Either – To change the setting.

Press ON (if current state is off)or OFF (if current sate is on).

Or – To keep the current setting.

Press OK.


The light is activated by touchinga button or by the detection of anincoming call. The standardsetting is ON.


Highlight SETTINGS. Press OK.

Highlight LOCAL SETTINGS. Press OK.

Highlight AUTO BACKLIGHT. Press OK.

Switch the light OFF and ON byusing the option buttons.

Press OK to confirm.OK

ON

OFF

OK

OK

OK

©

OK

OFF

ON

OK You can have the display inENGLISH, GERMAN, FRENCH,ITALIAN, SPANISH,PORTUGUESE or DUTCH. The standard setting is English.



Highlight LOCAL SETTINGS.Press OK.

Highlight LANGUAGE. Press OK.

Highlight language required.

Press OK.


Press UP or DOWN until one of these words appear:

– EINSTELLINGEN– REGLAGES– IMPOSTAZION– AJUSTE– INSTELLINGEN– PROGRAMGOES

Press OK.OK

▼

▲

©

OK

OK

OK

OK

©

To switch the automaticbacklight feature on/off

To change the language onthe display

To change the language backto English

25



Highlight LOCAL SETTINGS.Press OK.

Highlight BABYALARM LEVEL.Press OK.

Use LEFT and RIGHT to select the level you want (1 = leastsensitive, 3 = most sensitive).

Press OK. The sensitivity is set.(See page 31 for a descriptionof the baby alarm feature.)

OK

OK

OK

OK

©

Press UP or DOWN until oneof these words appear:

– LAKALE EINST

– REGLAGES COMBINE HARVESTER

– MPOSTAZ. TELEF– AJUSTE LOCAL

– PROGRAM. LOCAL– LOKALE. INSTELL.

Press OK.

Press UP or DOWN until oneof these words appear:

– SPRACHE– LANGUAGE– LANGUE– LINGUA– IDIOMA– TAAL

Press OK.

The language menu is displayedand you can select English fromthe list (one of the followingwords).

Choose ‘ENGLISH’. One of thefollowing choices:

– INGLES– ENGLISH– ENGELS– INGLES– INGLESE– ANGLAIS– ENGLISCH

Press OK.OK

OK

▼

▲

OK

▼To alter the sensitivity level of the baby alarm

BA

SIC

FU

NC

TIO

NS

6


This will not affect the PIN,Phonebook or base system code.

The following settings will berestored:Ringer volume 3Ringer tone 1Handset volume 1Loudspeaker volume 3Range warning OFFIn-range Beep OFFKey Beep ONConfirm Beep ONError Beep ONAutomatic Backlight ONLanguage Setting EnglishRedial number list DeletedISDN Configuration ON


Press UP or DOWN to selectSETTINGS.

Press OK.

Press UP or DOWN to select LOCAL SETTINGS.

Press OK.

Press UP or DOWN to selectINITIALISATION.

Press OK. The display will askyou to enter your DeskphonePIN number (default 0000).

CODE Enter your PIN.

Press OK. Display reads: ‘RESET SETTINGS TO DEFAULT’.

OK

OK

▼

▲

OK

▼

▲

OK

▼

▲

©

To reset the Deskphone backto original standard settings

27

Using the DiverseDeskphone with aswitchboardYour Diverse Deskphone can beconnected to all compatible switchboards(PBXs). For a list of compatibleswitchboards call the Diverse Helplineon 0845 7908070.

See your Diverse base station userguide for more information on usingyour phone with a switchboard.

Inserting Pauses

When connected to some switchboardsit may be necessary to inset a pause inthe number string. The followingprocedures show how it can be done.

Lift handset or pressLOUDSPEAKER button.

Dial part of number up to wherepause is required.

Press PAUSE.

Dial remainder of number.

PAUSE

Deskphone must be in idle state.

Enter part of number up to wherepause is required.

Press ACTIVATE.

Press DOWN to highlight PAUSE.

Press OK. A P will be added tothe end of the number.

KEYPAD Enter remainder of number.

Lift handset or pressLOUDSPEAKER button.

OK

▼

+

To insert a pause in a numberusing conventional dialling

To insert a pause in a numberusing preparatory dialling

SW

ITC

HB

OA

RD

8


Refer to the phonebookprocedures on how to create,edit and save phonebook entries.

Either – when creating a newentry.

Enter the name and part of thenumber up to where the pauseshould go.

Press ACTIVATE.

Press DOWN to highlight INSERTFUNCTION.

Press OK. Display will showPAUSE highlighted.

Press OK. Display will now showa P at the end of the number youare entering. Enter the remainderof the number then save it in thenormal way.

Or – when editing an entry.

Edit the number you want toadd a pause to.

Move cursor along the numberand position it immediately tothe right of where the pauseshould go.

Press ACTIVATE.

Press DOWN to highlight PAUSE.

Press OK. A P will be inserted tothe left of the cursor position.

Save the entry in the normal way.

OK

▼

+

OK

OK

▼

+

To insert a pause in a numberstored in the phonebook

29

Additional Features

If you enter an incorrect PINnumber whilst changing yourPIN, the display branches back toHandset Settings and you have towork through the process again.


Highlight SETTINGS and thenpress OK.

Highlight LOCAL SETTINGS andpress OK.

Highlight CHANGE PIN and press OK.

CODE Enter your current PIN number(default 0000). (If you make amistake use BACK, FORWARDand DELETE to correct it.)

Press OK.

Enter your new PIN number andpress OK.

CODE Enter the new PIN again.

Press OK. A confirmation beepis sounded and the message ‘NEW PIN STORED!’ is displayed.

Try not to forget your PINnumber because expert technicalhelp will be needed to release thephone. If you do forget your PIN,contact the Diverse Helpline on0845 7908070.

OK

OK

OK

➞OK

OK

OK

©

Security

As a digital phone system, yourDiverse provides excellentsecurity features against others‘listening in’ to your calls. Youcan also prevent others fromchanging your Deskphonesettings, and your phonebookentries. Each phone needs to beregistered with the base station.To do this you need to know anduse the system code.

The default setting for both theDeskphone PIN and system codeis 0000.

To change the system code,please refer to your base stationuser guide.

If you change your DiverseDeskphone PIN, please keep anote of it in the box provided atthe front of this book.

PIN numbers can be up to eightdigits long, and can consist of anycombination of the numbers 0-9.0-9

Using and changing theDeskphone PIN code

To set or change theDeskphone PIN (personalidentification number)

AD

DIT

ION

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Quickdial Number

A Quickdial number can be stored inyour Diverse Deskphone so that whenyou lift the handset, the Quickdialnumber is automatically dialled. This canbe useful, for instance, if you wish achild or babysitter to be able to contactyou immediately just by lifting the handset and pressing any key.

Press MENU.

Select PHONE LOCK and press OK.

CODE Enter PIN (default 0000) andpress OK.

Select DSS NUMBER from the menuand press OK. Display will showDSS NUMBER.

KEYPAD Enter the number you wish tostore as your Quickdial number.

Press ACTIVATE.

Highlight SAVE ENTRY and press OK.

Press the QUICKDIAL button onthe keypad. The phone willautomatically dial the storednumber on handsfree operation.To switch from handsfree to usethe handset, just pick up thehandset.

OK

+

OK

OK

OK

©

Phone Lock


The Diverse Deskphone offerscall barring to preventunauthorised use. Incoming callscan still be answered.



CODE Enter your PIN number (default 0000).

Press OK.

Highlight LOCK ON/OFF and press OK.

Press ON to activate Phone Lock.The display will change to OFFand the lock symbol will show aclosed lock.

Press OK to confirm. The displayshows PHONE LOCKED. If someonepicks up the handset to make acall they will hear the engagedtone, and a key symbol will appearin the display to indicate thephone is locked.

Or

Press GO BACK to come out ofthe menu without setting callbarring.

To remove call barring, follow theprocedure above and press OFFwhen it appears, then press OK.OK

OFF

OK

OK

OK

OK

OK

©

To block the telephone frommaking outgoing calls

To operate the Quickdialfunction

To store a Quickdial number

31

Baby Alarm

The baby alarm sets up aconnection between twotelephones registered to thesame base. When a noiseregisters in the first telephone,the second one rings. If thecall to the second telephone isanswered, conversation ispossible. The standard settingfor this service is OFF.

The standard setting for thesensitivity level of this alarmis 2. If you wish to change thesensitivity, see page 25.

The baby alarm will not workin conjunction with call barring.If one of the telephones youare using requires batteries,they must be fully chargedand the handset in the ‘babyroom’ must not be placed in acharger, as this will cover themicrophone.



CODE Enter PIN (default 0000) andpress OK.

Use UP or DOWN to select DSS NUMBER from the menu andpress OK.

Use the RIGHT/LEFT andDELETE buttons to change thenumber (or just use the DELETEbutton to remove the completenumber if you wish to cancel thestored Quickdial number).

Press ACTIVATE once you havefinished your alterations.

Press OK to save entry.

KEYPAD In case of emergencies, you canstill dial 999, even if the phonelock has been activated. To dothis the handset must be on thecradle. First dial 999 and thenpick up the handset. If you arecalling via a switchboard, youwill need to dial the switchboardexternal dialling code (usually 0, 9 or R) before the 999

OK

+

➞

OK

▼

▲

OK

OK

©

To edit or cancel a storedQuickdial number

To switch the baby alarm ON and OFF

To contact emergency serviceswhen outgoing calls have beenblocked

AD

DIT

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2



Using the DOWN option on themenu highlight BABY ALARM.

Press OK.

Enter the extension number ofthe telephone you wish to ringas the alarm.

Press ACTIVATE. STORE will behighlighted on the display.

Press OK. Display will show BABYALARM ACTIVATED INTERNAL, plusthe extension number of thetelephone to be called.

Press OFF.OFF

OK

+

0-9

OK

▼

©

On the phone in the baby room

To switch the baby alarm OFF

33

Operating with additionalbase stations

Or –

Press the GREEN registrationlight/button then release it. The registration light should nowstart flashing. You now have upto 1 minute to complete theregistration process.

Then –


Press DOWN to highlightSETTINGS.

Press OK.

Press DOWN to highlightREGISTER.

Press OK.

Press DOWN to highlight whichbase name you want to registerto (BASE 1, BASE 2, BASE 3).

Press OK.OK

▼

OK

▼

OK

▼

©

You can register your DiverseDeskphone with up to three basestations.

If you are registering phones to morethan one base we recommend that you:1. Ensure each base station has beenassigned a different number.2. Ensure that each handset is giventhe same extension number at each basewith which you register it.

To register your DiverseDeskphone to additionalbase stations

Either –

Press the GREEN or GREYPAGER button (for about 10seconds) until it starts to beepthen release the button. You nowhave up to 1 minute to completethe registration process.

At a Diverse 1010/1015/2010/2015 base station

At a Diverse 2-Line or ISDNbase station

At the Deskphone

MU

LTIB

AS

E

KEYPAD Enter the system code for thebase to which you are attemptingto register.

Press OK. After a few secondsthe Deskphone will display allavailable internal numbers.

KEYPAD Press a number buttoncorresponding to one of the freeinternal numbers displayed.

Press OK.

The Deskphone is now registeredwith the base station and the basestation name displayed when inidle state.


Once you have registered yourDeskphone to additional basestations you can also set it to findthe strongest base station signalautomatically, each time youmake a call.


Highlight SELECT BASE.

Press OK.

Use DOWN to highlight BEST BASE.

Press OK. Automatic baseselection is set.

OK

▼

OK

©

OK

OK

4

If you are using your phone inan area where two base signalsoverlap, we recommend that youspecify a preferred base signalfor your telephone to search forfirst. If the phone does not find a clear signal from this base itwill then resort to finding analternative signal.


Highlight SELECT BASE.

Press OK.

Use DOWN to find the basestation that you want as firstchoice (i.e. BASE 1).

Press ACTIVATE.

Select PRIORITY SELECTION.

Press OK. Priority selection is set.

If you want your telephone tosearch for only one base, and notswitch to searching for a bettersignal, select FIXED SELECTION

instead of PRIORITY SELECT.

For instructions on how to usemultibase operation with DiverseISDN, please refer to your basestations user guide.

OK

+

▼

OK

▼

©

To set the Diverse Deskphoneto select the best base stationsignal

To set the Diverse Deskphoneto search for a specific basesignal

35

You may decide to reassign basenames/numbers when buildingup your telephone system.


Select SETTINGS and press OK.

Select BASE SETTINGS and press OK.

Highlight the base you wish to rename.

Press ACTIVATE. Display showsCHANGE BASE NAME.

Press OK.

Use DELETE to remove thecurrent name.

Use the keypad to write the new name.

Press ACTIVATE. SAVE ENTRY willbe highlighted on display.

Press OK. Display shows ENTRYSTORED.

The new base station name willnow show on your DiverseDeskphone display.

For instructions on how to de-register a Deskphone whichis registered on more than onebase, please see page 10.

OK

+

➞OK

+

OK

©

The procedure opposite removesthe registration information fromthe Diverse Deskphone only. On completing these steps youwill need to remove theinformation from the base stationas well. See your base stationuser guide for instructions.

To change base station name/numbers on your DiverseDeskphone

MU

LTIB

AS

E

6

How to use the shortcutfunction


Press the SHORTCUT button (a list of names of previouslycreated shortcuts will bedisplayed. If this is the firstshortcut you are creating, thedisplay will be empty).

Press the ACTIVATE button andhighlight NEW ENTRY.

Press OK. An edit screen willappear which has a name fieldand a shortcut field. The wordNAME flashes as a prompt to entera name for the shortcut.

Enter the name of the functionand the contents using thekeypad.

Press ACTIVATE.

Highlight SAVE ENTRY and press OK. The entry is stored.

Press the MENU button to returnto idle state.

©

OK

+

OK

+

[■■■]

Shortcut function

Your Diverse 2000 Deskphone has ashortcut button which gives you accessto a shortcut menu. In the shortcutmenu you can store frequently usedfunctions as shortcuts which can beaccessed when the phone is in idlestate or on-line.

Each shortcut corresponds to a buttonsequence which is saved under ashortcut name and can then be retrievedfrom the list of shortcut names, just likea directory entry.

Overview of shortcut functions.• Start• New entry• Edit entry• Delete entry• Display entry• Copy entry• Delete memory• Copy memory• Default shortcuts• Available memory

How to create a new shortcut

37

See list below of availablefunctions.

Press the ACTIVATE button.

Press UP or DOWN to highlightINSERT FUNCTION.

Press OK. A list of functions willbe displayed.

Press UP or DOWN to highlightthe desired function.

Press OK. The edit screen willnow be shown with a characteradded in the shortcut field. The meaning of the characters isshown in the table below.

Repeat the last 5 steps to addmore functions.

OK

▼

▲

OK

▼

▲

+

Press the SHORTCUT button. A list of stored shortcuts will bedisplayed.

Use UP or DOWN to highlightthe required shortcut.

Press the ACTIVATE button.

Highlight START and press OK.

The shortcut sequence will now start and will continueautomatically through thesequence prompting the user input such as PIN number of aninternal number if required.

Press the SHORTCUT button.

Press DOWN to highlight therequired shortcut.

Press ACTIVATE.

Viewing

Press DOWN to highlight DISPLAYENTRY.

Press OK. The shortcut nameand content will be displayed.

Press the GO BACK button toreturn to the menu.

➔

OK

▼

+

▼

[■■■]

OK

+

▼

▲

[■■■]

Function CharacterInserted Displayed

Request PIN Code C

Request Number N

Insert Pause P

Request Acknowl. Q

Base Prompt (state) B

INT button I

SET button S

Redial button W

End Call E

Temp Switch to Tone M

How to insert functions whilstcreating a new shortcut

How to view, edit or delete an entry

How to use a shortcut

SH

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8

Editing

Highlight EDIT ENTRY.

Press OK. The shortcut nameand content will be displayed.The shortcut name will be flashingwith the edit cursor at the end ofthe line.

Use LEFT and RIGHT to move the cursor,LEFT to delete the character tothe left of the cursor, the keypadbuttons to insertdigits and ACTIVATE button togo to another menu to allowinserting a function.

Press ACTIVATE.

SavingHighlight SAVE ENTRY and pressOK, (or highlight CANCEL thenpress OK to abort editing andreturn to the screen listing theshortcuts.

DeletingHighlight DELETE ENTRY andpress OK. The display will confirmthe entry has been deleted.

Press the MENU button to return to idle state.

©

OK

OK

+

+

OK Press keypad buttons in order shown

Press the SHORTCUT button. A list of the stored shortcuts willbe displayed.

Press ACTIVATE.

Press UP or DOWN to highlightDELETE MEMORY.

Press OK. You will now be askedfor the handset PIN number.

CODE Enter the handset PIN number.

Press OK. You will now be asked“Delete all entries”.

Either

Press the YES button to deleteall the entries. The deletion willbe confirmed.

Or

Press the NO button to abort thedeletion and return to the list ofshortcut names.

Then

Press the MENU button to returnto the idle menu.

©

NO

YES

OK

OK

▼

▲

+

[■■■]

How to delete all shortcuts

39


Press ACTIVATE.

Highlight DEFAULTSHORTCUTS byusing the UP or DOWN button.

Press OK. The screen will displayCAUTION: USE ONLY WITH SPECIFIC

BASES!. This is a reminder thatthe shortcut functions werewritten for use with the 1010,1015, 2010 or 2015 base stations.

Either

Press LOAD to store the defaultsin memory. The screen willdisplay SYSTEM SHORT CUTS COPIED

IN LIST.

Or

Press CANCEL to abort andreturn to the screen listing theshortcuts.

Press MENU to return to theidle menu.

©

CANCEL

LOAD

OK

▼

▲

+

[■■■]


Press ACTIVATE.

Press UP or DOWN to highlightAVAILABLE MEMORY.

Press OK. The amount ofmemory will now be displayedfor a few seconds beforereturning to the list of shortcutnames.

Press the MENU button to returnto idle menu.

©

OK

▼

▲

+

[■■■]

To load the default shortcutlist for Diverse 1010/1015/2010 and 2015

To check how much memoryis free

SH

OR

TC

UT

FU

NC

TIO

N

0

Maintenance

If you have to return yourDiverse Deskphone

Pack it securely, preferably in theoriginal packaging. We can not takeresponsibility for goods damaged intransit.

General

Simply clean the telephone with adamp (not wet) cloth or antistaticwipe. Never use a dry cloth as thismay cause static shock.

Service

Within the warranty periodIf you experience a problem with yourDiverse Deskphone you should contactthe Diverse Helpline on 0845 7908070.Calls are charged at local call rates. If the problem is not remedied, you willbe advised to contact your originalpoint of purchase. Some suppliers offerextended warranty schemes for coveroutside the initial 12-month period.Please ask them for details.

Outside the warranty periodIf your Diverse Deskphone needs repairafter the warranty period has ended,the repair must meet the approvalrequirements for connection to thetelephone network. We recommend thatyou call the Diverse Helpline on 08457908070 for a list of our recommendedrepair agents.

41

To register your Deskphone, see page 8.Check that the power cable is connectedto the telephone unit and switched on atthe wall socket.

Check that the phone is within range ofa base station to which it is registered.

Also check that the base station isconnected to the power point andswitched on at the wall socket.

The telephone does not ringThe ringer volume may be set too low.Adjust the ringer volume by followingthe instructions on page 22.

Telephone beepsIf ‘Search Station’ is flashing, check thatyou are in range of your base station.

Buzzing noise on my radio, TV,answering machine or computerDiverse is too close, causing interference.Move it another metre away.

The radio signals from thetelephone to the base station maycause unpleasant interference forpeople with hearing aids.

Emergency CallsThe emergency services can be contactedin the UK by dialling 999, or by dialling112, which is valid in any country thatis a member of the European Community.If your Diverse base station is connectedto a switchboard, you can still dial theemergency services direct on 999. This number will connect you even if callbarring has been set, but YOU MUSTDIAL 999 BEFORE LIFTING YOURHANDSET FROM THE TELEPHONEUNIT.

Please note: Some switchboards can notdial out during a power failure.

If you have a problem, the followingsimple solutions may provide theanswer.

No display appearsCheck that the telephone is switchedon. Check that the power unit is pluggedin properly.

No dial toneCheck that the handset cord is pluggedinto the handset and the telephone unit.Check that the base station is switchedon. If other telephones or handsets areregistered on the same base, the outsideline may already be in use. Wait until thecall is finished and try again.

‘Search Station’ is flashing on the display or you can not link upwith the base station?Check that your Deskphone isregistered to a base station.

Help

Please notePlease read the Help section in your

base station user guide and if you stillcannot solve your problem, please call

the Diverse Helpline on 0845 7908070

HE

LP

2

Connecting to switchboardsThe Diverse Deskphone is onlyapproved for use with a base which iscompatible with switchboards, includingthose which do not provide secondaryproceed indication. If you would like alist of suitable switchboards, contactthe Diverse Helpline on 08457908070. If you do have a compatibleswitchboard, it can not be guaranteedthat the telephone will operatecorrectly under all possible conditionsof connection. If you have anydifficulties call the Diverse Helpline on0845 7908070.

Generally, Diverse systems can beconnected to any switchboard where asimple modern telephone can be usedto make and receive calls. The Diversesystem is suitable for connection toswitchboards which return secondaryproceed indication.

EnvironmentYour Diverse Deskphone should bekept free of dust, moisture, hightemperature and vibration. It shouldnot be exposed to direct sunlight. Donot stand it on carpets or othersurfaces which generate fibres, orplace it in locations which prevent thefree flow of air over its surfaces.

ApprovalThis additional piece of equipment forDiverse base stations has beenapproved in accordance with theEuropean directive 91/263/EECTelecommunications Terminals. Thistelephone satisfies the requirements ofthe EU directive.

WarningThe apparatus is only designed to beoperated in a normal office or domesticenvironment where the relativehumidity does not exceed 75%. It should not be used in bathrooms ornear water.

Technical Information

43

Index

Answer call 14Baby alarm 25, 31Backlight 24Base name 35Base selection 34Base stations 33Beeps 23, 41Buzzing 41DECT 4Directory 14Display symbols 11Emergency calls 31, 41Ending a call 13Extension number 8, 9, 35Handset 6Help 41Installation 6Internal calls 15Language 24Lock 30Loudspeaker 13Mains power 6Maintenance 40Making and receiving calls 13Menus 11On-hold 15, 16Outgoing call barring 30Pause 27Phonebook 17

capacity 20change entries 19copy entries 20delete entries 19

PIN 29

Quickdial 30Quick search 18Range 6Redial 14Registering with base stations 8Removing registration 10Reset 26Ringer tone 22Ringer volume 21Security 29Settings 21Shortcut 36Store numbers 14Switchboards 27, 42Technical information 42Transferring calls 15, 17Volume 21, 22Warnings 42

IND

EX

APPROVED for connection totelecommunication systems specifiedin the instructions for use subject to

the conditions set out in them

CE compliant to 89/336/EEC(EMC Directive) & 73/23/EEC(Low Voltage Directive)

Offices in Europe, North America,Japan and Asia Pacific.The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract.Nothing in this publication forms any part of any contract.

Touchtone™ is a registered trade mark ofBritish Telecommunications plc in the UK.

© British Telecommunications plc 1998.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.Siemens order number: A30852-X1104-B551-1-7619.Printed in Germany. Diverse Deskphone Issue 1 (11/98) 4.Designed by The Art & Design Partnership Limited.

for use with diverse 1010, 1015, 2010, 2015, 2-line userguide · for use with diverse 1010, 1015,...

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