for the information worker continuing education … · share a folder and modify ntfs permissions...
TRANSCRIPT
FOR THE INFORMATION WORKER
CONTINUING EDUCATION COURSE
INSTRUCTOR: MARSHA MABRY, MCAS
DATES: OCTOBER 11, 16, 18, 23, 25 TIME: 5:30PM – 8:45PM
Project1Mabry BVTE 6450 – Fall 2007 Page 1
COURSE INFORMATION
Microsoft Certified Application Specialist certification is part of the new Microsoft Business Certification program available for the 2007 Microsoft Office system and Windows Vista. MCAS is the successor for the Microsoft Office Specialist certification available for Office 2003. MCAS is nationally recognized certification that allows prospective employees to show employers that they have the advanced computer application skills needed to be successful in today’s office. The MCAS exam is an application simulation program. The test taker must carefully read the instructions provided to ensure that all tasks are completed quickly and accurately. MCAS is different from other IT certification tests because it does require the test taker to perform operations rather than select answers to multiple choice questions. For more information about the test, please visit the following web site. http://www.certiport.com/Portal/desktopdefault.aspx?page=common/pagelibrary/mbc_faq.html This continuing education course is designed to quickly introduce you to the new layout of the Windows Vista operating system. Because most of you are already very familiar with Windows XP, the quick pace of this course should not pose a problem. There are 12 chapters in the book we will use. We will spend approximately one hour per chapter. Because of the quick pace, you will be required to do some reading at home. Please feel free to interrupt me if you have questions. This course is to help YOU! Upon completion of this course, you will be given a comprehensive test that includes a mixed variety of questions featuring varying levels of difficulty. These questions attempt to cover almost all of the objectives for the MCAS Vista test. A few of the questions are based on ACTUAL questions from the MCAS Vista beta test I completed on 08/03/2007. You will be given three hours to complete the 70-question test. We are not able to fully simulate the actual test because it is performance based; however, you will be allowed to use a Windows Vista computer to aid you in selecting/composing the correct answers. (I found it helpful to use the computer when completing the Certiport Office 2007 MCAS pre-tests, which were multiple choice tests. Completing those pre-tests proved beneficial to me, and I am hoping this course and its comprehensive test will help you equally as well.) If you do well on this test, you should be ready to tackle the MCAS Vista exam. A course evaluation survey will be available on the last day of the course. Please take a few moments to complete it. Be honest in your responses! All answers will remain anonymous. We strive to provide the most effective instruction possible, but there is always room for improvement. We will prepare a Response Distribution to tally all test questions and analyze the number of correct and incorrect responses to improve instruction for the next course. However, your suggestions and comments provide the best feedback for us. GOOD LUCK!
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REQUIRED MATERIALS
Windows Vista Step-By-Step by Joan Preppernau and Joyce Cox is required for this course. ISBN 0-7356-2269-8 A USB flash drive or a few 3.5” floppy disks will be required for saving the practice exercises. A USB flash drive is recommended because they tend to be more reliable than floppy disks.
COURSE GOAL
Course participants will develop proficiency in using the Windows Vista operating system. They will be prepared to take the MCAS Windows Vista for the Information Worker certification exam upon completion of the course.
COURSE OBJECTIVES
Protecting Your Computer The student will be able to:
Configure firewall exceptions
Remove or ignore spyware/malware using Windows Defender
Display system security status and correct any existing security issues
Verify that Windows is up to date and manually run updates if needed
List the steps for locking a computer and explain the benefit of doing so
Summarize Internet Explorer security settings and how to apply them
Add a new user account and password protect the account Managing Mobile and Remote Computing The student will be able to:
Configure power settings given the energy conservation requirements for a company
Search for wireless networks and connect to an appropriate network
Explain the Remote Desktop Connection feature and how to enable it
Modify Windows Remote Assistance features
Explain how Windows Remote Assistance can be used to receive assistance from a remote peer
List at least two ways to connect to another computer
Define offline folders and synchronization of files
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Managing Software, Disks, and Devices The student will be able to:
Describe the process for installing, repairing, and uninstalling a software program
Create a system restore point before installing a major software upgrade
Interpret the Program Compatibility Assistant when it detects older software programs
Analyze a report generated by the chkdsk command
Identify the amount of available space on a hard disk
Update, install, and roll back device drivers for various computer components
Explain why PC cards and USB devices should be ejected (“stopped”) before removing them
Customize the display settings given a monitor’s resolution and refresh rate capabilities
Install a printer and change the default printer if necessary Managing Files and Folders The student will be able to:
Adjust Windows Explorer settings to show or hide files and file extensions
Create, delete, rename, and move folders
Add folders to the Favorite Links list
Share a folder and modify NTFS permissions so that only authorized users have access to the folder
Successfully perform various file search operations and filter the search results if necessary
Restore default settings in the index
Modify the way files and file details are displayed, sorted, and grouped
Create, delete, rename, and move files
Remove properties and personal information from a file without opening the file’s associated application
Add metadata to a file using Windows Explorer
Schedule backups of files and restore files from the backup when necessary Collaborating With Other People The student will be able to:
Recognize typical uses of a collaboration network
Identify ways to present information using the computer Customizing Your Windows Vista Experience The student will be able to:
Customize the Start menu
Modify taskbar settings
Change desktop icon arrangement
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Adjust sound volume using Windows
Modify screen saver password settings
Display and customize the Windows Sidebar Optimizing and Troubleshooting Your Computer The students will be able to:
List ways to increase processing speed for sluggish systems
Utilize Windows Help and the Microsoft Knowledge Base to aid in troubleshooting
Locate system information and use the information for making upgrade decisions
Set up a dial-up connection
Identify ways to repair a network connection
List the steps used to terminate unresponsive programs
Manage the print queue when printing errors occur
Explain advanced startup options
Enable Windows Remote Assistance invitations and limit the time that the invitation is available
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TABLE OF SPECIFICATIONS – QUESTIONS & POINTS
TOPIC
COGNITIVE (REVISED BLOOM’S TAXONOMY) PSYCHOMOTOR
TOTALS Remember Understand Apply Analyze Evaluate Create
Complex Overt Response
(1) Protecting Your Computer
TF3 x 1pt M2 x 2pts MC1 x 3pts
MC1 x 3pts MC3 x 3pts ESS1 x 20pts DEM1 x 10pts 12 ?’s
52 Pts
(2) Managing Mobile and Remote Computing
TF3 x 1pt M4 x 2pts MC1 x 3pts SA1 x 5pts
SA1 x 5pts SA1 x 5pts 11 ?’s
29 Pts
(3) Managing Software, Disks, and Devices
TF2 x 1pt M2 x 2pts MC1 x 3pts
SA1 x 5pts MC1 x 3pts MC1 x 3pts DEM2 x 10pts 10 ?’s
40 Pts
(4) Managing Files and Folders
TF4 x 1pt M3 x 2pts MC1 x 3pts
MC3 x 3pts SA2 x 5pts
MC2 x 3pts DEM1 x 10pts 16 ?’s
48 Pts
(5) Collaborating with Other People
MC1 x 3pts 1
?’s 3
Pts
(6) Customizing Your Windows Vista Experience
TF1 x 1pt M2 x 2pts MC1 x 3pts SA1 x 5pts
SA2 x 5pts MC1 x 3pts 8
?’s 26 Pts
(7) Optimizing and Troubleshooting Your Computer
TF2 x 1pt M2 x 2pts MC2 x 3pts
MC1 x 3pts SA4 x 5pts DEM1 x 10pts 12 ?’s
45 Pts
TOTALS 40 ?’s
79 Pts
5 ?’s
21 Pts
11 ?’s
39 Pts
6 ?’s
28 Pts
2 ?’s
6 Pts
1 ?’s
20 Pts
5 ?’s
50 Pts
70 ?’s
243 Pts
LEGEND: M = Matching MC = Multiple Choice TF = True/False SA = Short Answer ES = Essay DEM = Demonstration/Performance
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TABLE OF SPECIFICATIONS – PERCENTAGES
Topic Number of Questions
Percentage of Total Questions
Points Percentage of Total Points
1 12 17% 52 21%
2 11 16% 29 12%
3 10 14% 40 16%
4 16 23% 48 20%
5 1 1% 3 1%
6 8 11% 26 11%
7 12 17% 45 19%
70 100% 243 100%
Domain & Level Number of Questions
Percentage of Total Questions
Points Percentage of Total Points
Cognitive - Remember 40 57% 79 33%
Cognitive - Understand 5 7% 21 9%
Cognitive - Apply 11 16% 39 16%
Cognitive - Analyze 6 9% 28 12%
Cognitive - Evaluate 2 3% 6 2%
Cognitive - Create 1 1% 20 8%
Psychomotor - Complex Overt Response 5 7% 50 21%
70 100% 243 100%
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Name __________________________________________________ Date _______________ DIRECTIONS: You are allowed to use a Windows Vista Business computer to assist you in answering the questions on this test. However, you may NOT access the Help and Support feature unless the question specifies to do so. Help and Support will be disabled in the actual MCAS exams. Read the directions for each section carefully. All answers are to be recorded on the ANSWER SHEET. You may write on this test; keep it to use as a study guide. Turn in your answer sheet when you finish. Good luck!
TRUE / FALSE
For questions 1 – 15, circle TRUE or FALSE on the answer sheet. 1. TRUE FALSE The Windows Update feature can be found under Ease of Access in the Control
Panel.
2. TRUE FALSE “Energy Saver” is the name of one of the power plans in Windows Vista.
3. TRUE FALSE When Remote Desktop in Windows Vista is configured to accept only connections from computers with Network Level Authentication, it will NOT accept Remote Desktop connections from a Windows XP computer.
4. TRUE FALSE Properly configured offline folders are useful for users who need to modify network files when the network is not available.
5. TRUE FALSE The Program Compatibility Assistant is another name for the Program Compatibility Wizard.
6. TRUE FALSE USB flash drives should be stopped/ejected before removing them from the computer to avoid data loss or corruption.
7. TRUE FALSE Holding down the Shift key while pressing Delete to delete a file sends the file to the Recycle Bin.
8. TRUE FALSE One way to add a folder to Favorite Links in Windows Explorer is to drag the folder into the Favorite Links area.
9. TRUE FALSE The Advanced Search feature allows the user to search by Tags.
10. TRUE FALSE Gigantic Icons is one of the folder content view choices in Windows Explorer.
11. TRUE FALSE Desktop icons can be sorted by Name, Size, Type, or Date Modified.
12. TRUE FALSE Right clicking on a network connection in the Notification Area, and clicking on Diagnose and repair is one way to attempt to renew the IP address.
13. TRUE FALSE A time limit CANNOT be set for Windows Remote Assistance invitations.
14. TRUE FALSE All new user accounts in Windows Vista must be given Administrator privileges.
15. TRUE FALSE The Internet Explorer home page can be changed through Internet Options.
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MATCHING
For questions 16 – 30, match the definition on the left with the correct term on the right. Record all answers on the ANSWER SHEET in CLEARLY written CAPITAL letters. Each term will only be used once.
________ 16. A tool that shows details about your computer's hardware configuration, computer components, and software, including drivers
(A) Firewall
________ 17. A representation of a stored state of your computer's system files
(B) Internet Explorer
________ 18. Area of the desktop that contains the Start button and buttons for all open programs
(C) NTFS Permissions
________ 19. A convenient way for someone you trust, such as a friend or technical support person, to connect to your computer and walk you through a solution
(D) Offline Folder
________ 20. Provides a way to organize the information you want to access quickly, without cluttering your workspace; contains gadgets
(E) Program Compatibility Assistant
________ 21. A custom file property that you create to help find and organize your files
(F) Remote Assistance
________ 22.
Software or hardware that checks information coming from the Internet or a network, and then either blocks it or allows it to pass through to your computer, depending on its settings
(G) Remote Desktop Connection
________ 23. Computers and other hardware connected by radio signals instead of wires or cables
(H) Safe Mode
________ 24. Allows you to access files stored in a network folder even when that network folder is unavailable
(I) System Information
________ 25. A web browser that is built into Windows Vista (J) System Restore Point
________ 26. A method of starting Windows using only basic files and drivers
(K) Tag
________ 27. Allows you to access a computer running Windows from another computer running Windows that is connected to the same network or to the Internet
(L) Taskbar
________ 28. Detects known compatibility issues in older programs (M) Command Prompt
________ 29. Displays information about the properties and contents of folders and files; can be used to navigate and manipulate files and folders
(N) Windows Sidebar
________ 30. Rules associated with a shared resource on a network, such as a file, directory, or printer
(O) Wireless Network
(P) Windows Explorer
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MULTIPLE CHOICE
For questions 31 – 51, select the best answer. Fill in the appropriate circle on the answer sheet. 31. Someone asked Carol to add Windows Calendar as an exception in the Windows Firewall. She needs
your help. Which of the following is the correct way to open the Windows Firewall Exceptions tab?
(A) Click on Start, All Programs, Windows Update, Add Firewall Exceptions (B) Click on Start, Control Panel, Ease of Access, Change How Your Firewall Works (C) Click on Start, All Programs, Accessories, System Tools, Edit Firewall (D) Click on Start, Control Panel, Allow a Program Through Windows Firewall
32. John recently installed MagicSoftMath. Each time John boots his computer, Windows Defender displays
an alert about MagicSoftMath being a potentially harmful program. John knows the program is safe. What should he do to stop the alert?
(A) Click Always Allow on the Action menu in the Windows Defender Alert dialog box (B) Use the uninstall program link in the Control Panel, uninstall the program, reinstall it selecting the
option to bypass Windows Defender (C) Write a letter to Microsoft to complain about Windows Defender (D) Open the Command Prompt and execute the following:
windef c:\ProgramFiles\MagicSoftMath\msmath.exe -ignore 33. You clicked on the Check this computer’s security status link in the Control Panel, and the following
screen appeared. What should you do to correct the computer’s security issues?
(A) Install a new copy of McAfee VirusScan and update it (B) Click the Turn on now button in the Firewall section (C) Delete all temporary internet files, cookies, and history entries in Internet Explorer (D) Disable malware protection
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34. Because all the new Windows Vista users in your office frequently visit the PayPal web site, Mr. Jones would like for you to add https://www.paypal.com to the trusted sites list in Internet Explorer. How can this be accomplished?
(A) Open Internet Explorer, load https://www.paypal.com, press Alt + M on the keyboard (B) Open the Control Panel, click on Network and Internet, click Internet Options, click the Security tab,
click Trusted Sites, click Sites, type in https://www.paypal.com, click Add, click Close (C) Open the Control Panel, click on Network and Internet, click Internet Options, click the Security tab,
click Safe Sites, click Sites, type in https://www.paypal.com, click Add, click Close (D) Both A and C
35. Sylvia is working on a research paper in Word that requires footnotes. She has read a few articles in
Word’s online help feature but continues to have problems. She knows her friend Mary could help her, but she cannot call Mary. However, Mary does have access to a Windows XP computer and the Internet. Sylvia is also connected to the internet. What feature in Windows Vista would you recommend for Sylvia?
(A) Windows Remote Assistance (B) Remote Desktop Connection (C) Vista Instant Help (D) CyberGeeks
36. Chris has decided that he no longer wishes to use the Atari Retro software that he installed a few
months ago. Which of the following is the correct way to uninstall the software?
(A) Open Windows Explorer, navigate to the Program Files folder, right click on the Atari folder, click Delete
(B) Display the Desktop, Drag the Atari shortcut to the Recycle Bin, Vista automatically uninstalls the entire program when a shortcut is moved to the Recycle Bin
(C) Right click the Start button, click Explore all users, double click Programs, right click on the Atari Retro folder, click Delete
(D) Open the Control Panel, click on the uninstall a program link, click on Atari Retro, click Uninstall 37. Kathy, a smart student at RCC, recently took advantage of the awesome “Ultimate Steal” promotion by
Microsoft. She is excited about getting Office 2007 Ultimate for merely $60, but she is not sure if she has enough hard drive space to install the full package. The readme file says 2GB of hard drive space are required. How can Kathy determine the out the amount of free space on drive C?
(A) Right click the Start button, click on Analyze local disks (B) Click Start, click Computer, click on Local Disk C, note the “space free” item in the Details Pane (C) Click Start, click Control Panel, click Hardware and Sound, click Device Manager, click the plus sign
beside of Disk Drives, right click the primary hard drive and click Report (D) Click Start, click Control Panel, click System and Maintenance, click Check your computer’s
Windows Experience Index base score, note the amount of free space shown
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38. Megan decided to format her laptop and reinstall Windows Vista. When she reinserted her Belkin PCMCIA wireless network card, Windows tried to install it but was not successful. In the Device Manager, a yellow circle with an exclamation point is visible beside the card’s name. Please choose the answer below that would most likely resolve this issue.
(A) Visit the Support section of Belkin.com, download the latest Vista driver, and follow the
instructions for installation (B) Uninstall the wireless card from the Device Manager and click the Scan for Hardware Changes
button (C) Download and install the new “universal” driver for Vista compatible wireless network cards (D) Insert the driver CD that came with the network card and follow the onscreen instructions to install
the Windows XP driver 39. Larry noticed that hidden files were visible on several of the computers on the corporate network.
Because most typical users would never need to access hidden files, Larry would like for you to hide the hidden files. How can this be accomplished?
(A) Right click the Desktop, click on View, click on Auto Arrange (B) Click on Start, Control Panel, click on Appearance and Personalization, click on Folder
Customization, click the View tab, select the Do not show hidden files and folders radio button (C) Click on Start, All Programs, Windows Explorer, click the Organize button, click Folder and Search
options, click the View tab, select the Do not show hidden files and folders radio button (D) Both B and C
40. Trenton would like to move the Computers, English, and Math folders from the Desktop into the
Fall2007 folder in Documents. Using the screenshot below, what would be the most efficient way to move Trenton’s folders?
(A) Use the CTRL+Click method to select the Computer, English, and Math folders; right click one of the selected folders and click Copy, double click the Fall2007 folder, press CTRL+V on the keyboard
(B) Right click the Computers folder, click on Cut, double click the Fall2007 folder, right click the white area, click Paste (Repeat this process for the other two folders.)
(C) Use the CTRL+Click method to select the Computer, English, and Math folders; left click one of the selected folders and drag it over to the Fall2007 folder, release the mouse button
(D) Right click the Computers folder, click on Copy, double click the Fall2007 folder, right click the white area, click Paste (Repeat this process for the other two folders.)
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41. Mike performed a Google image search and saved one of the images to his computer. He hurriedly clicked the Save button and has no idea where the file was saved. He does remember that the file name had the word “soccer” in it. How should he fill out the search box below?
(A) Click Picture beside of Show only:, Type soccer in the search box (B) Type soccer in the search box (C) Click Picture beside of Show only:, Type recently downloaded images in the search box (D) Both A and B will generate acceptable results
42. Which of the following would allow you to rename a file using Windows Explorer?
(A) Right click on the file, click Rename, type the new name, press enter on the keyboard (B) Right click on the file, click Change Name, type the new name, press enter on the keyboard (C) Right click on the file, click Properties, click the Change… button on the General tab (D) Click on the file, click Organize, click Remove Properties
43. Trenton would like to add a Math tag to all of the files in the Math folder that he moved to the Fall 2007
folder in question 25. The file algebra_notes_ch2 is selected. How should he proceed?
(A) Right click on the file, click Add Tag, type in Math, click OK (B) Click Views, click Tag View, click the Tag Pane, type in Math, click Close (C) Click on Add a tag in the Details Pane, type in Math, click Save (D) Click Organize, click Tag Properties, type Math into the Keywords text box, Click OK
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44. Today Dana accidentally deleted last Thursday’s English homework. She held down the Shift key while pressing delete. She needs the homework file to help her prepare a study guide for an upcoming test. Approximately two weeks ago, her friend Jason set up a weekly automatic backup that runs each Friday at 8:00PM. Which of the following would be the best solution for Dana?
(A) Using System Restore to restore the computer to the 9:00PM Checkpoint from last Thursday (B) Using the Restore Files feature in the Backup and Restore Center (C) Opening the Recycle Bin, clicking on the file, clicking on Restore this item (D) Using the Windows Easy Transfer feature to restore lost files
45. The marketing team at MagicSoft needs to have a meeting. However, half of the team is located in
California, and the other half is in New Jersey. What feature in Windows Vista would be most feasible for the MagicSoft marketing team?
(A) Windows Virtual Conference (B) Windows Contacts (C) Windows Calendar (D) Windows Meeting
46. Jerry’s taskbar looks like this: . He would like to be able to extend the QuickLaunch toolbar so that all QuickLaunch shortcuts are visible. The vertical bar that allows the QuickLaunch toolbar to be resized is not visible. Which of the following would you recommend for Jerry?
(A) Right click an empty space on the taskbar, remove the check from Lock the Taskbar (B) Right click the Start button, click Properties, click Notification Area, click Show Icons (C) Right click an empty space on the taskbar, click on Properties, click Toolbars tab, remove the check
from QuickLaunch (D) Left click the white double arrow in the screenshot above to automatically resize the QuickLaunch
toolbar to Best Fit 47. A new company policy requires all Windows Vista screensavers to prompt for a password when the
screensaver is deactivated. The Screen Saver Settings dialog box is currently open on Molly’s computer. Which of the following should she click to make her computer compliant with the new policy?
(A) On resume, require a password (B) Enable password protection (C) On resume, display logon screen (D) Enable encryption
48. Which of the following are ways to increase processing speed?
(A) Using Windows ReadyBoost to expand memory cache (B) Defragmenting the hard drive (C) Removing the heat sink (D) Both A and B
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49. Callie will be away from her desk for awhile and would like to lock her computer. Which of the following should Callie do?
(A) Press CTRL+ALT+DELTE and click Start Task Manager (B) Click the Start button, click the Shut Down Options button, click Lock (C) Press CTRL+ALT+DELTE and click Log Off (D) Click the Start button, click the Shut Down Options button, click Switch User
50. Someone in the Graphics Department accidentally printed a 50-page high quality photo album named
PhotoAlb to the slow LaserJet 4050 printer in the Accounting Department. Because the printer has very little memory, the job is printing very slowly and is impeding production for the accounting staff. Which answer below would be the first step to take in deleting the PhotoAlb print job?
(A) Open the LaserJet 4050 printer queue, click on Printer, click Use Printer Offline (B) Open the LaserJet 4050 printer queue, right click on the PhotoAlb job, click Delete (C) Open the LaserJet 4050 printer queue, right click on the PhotoAlb job, click Cancel (D) Open the LaserJet 4050 printer queue, click on Printer, click Cancel All Documents
51. Which key invokes the Advanced Startup Options menu in Windows Vista?
(A) F8 (B) Esc (C) Spacebar (D) F10
SHORT ANSWER
For questions 52 – 64, provide a brief, complete answer. Write your responses on the answer sheet. (Remember this is practice for a test that would require you to physically perform steps on the computer.) 52. Joey has just arrived at Charlotte Douglas International Airport in Charlotte, NC. He feels certain that
some type of unsecured wireless network is probably available for travelers. How can he find out using his Windows Vista laptop?
53. Margaret has two computers on her home network. One of them is a Windows Home Edition laptop.
The other one is a new desktop computer with Windows Vista Business Edition. She would like to be able to use Remote Desktop Connection on the laptop to connect to the desktop computer. She receives the following error message on her laptop.
What can she do to resolve this issue?
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54. Johnny is getting the following when Windows Vista boots up.
How can he solve this problem? Use Windows Vista help and/or the Microsoft Knowledge Base if you
need assistance in answering this question. 55. List two ways to connect to another computer. 56. You are preparing to install a major software upgrade for QuickBooks. A colleague had trouble installing
the same upgrade on his Windows Vista computer and has advised you to create a manual system restore point. How can this be done and why is it important?
57. Following is a partial Windows Vista Chkdsk report. Based on the information in the report, what advice
would you give the owner of this computer?
Windows has made corrections to the file system.
19542568 KB total disk space.
13403580 KB in 46367 files.
25532 KB in 8620 indexes.
5 KB in bad sectors.
158100 KB in use by the system.
65536 KB occupied by the log file.
5955356 KB available on disk.
4096 bytes in each allocation unit.
4885642 total allocation units on disk.
1488839 allocation units available on disk.
58. Jessica has a folder in her Documents folder named SomeData. She needs to share this data with
another user on her computer named Darlene. Summarize the process for sharing the folder and setting permissions for Darlene to be a “co-owner.”
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59. Janice would like to distribute a Word document to a group of prospective tutors. She wishes to remove personal information from the file before emailing it. How can she accomplish this WITHOUT opening Microsoft Word? (Use default settings if dialog boxes appear.)
60. Martha still prefers the look of the Windows 95/98 Start Menu. List the steps she should take to modify
the Windows Vista Start Menu to match her preference. 61. List one way to adjust speaker volume using controls in Windows Vista. (You are not allowed to use the
volume button on the pysical speakers beside the computer.) 62. Explain how to add a gadget to the Windows Sidebar. (The Sidebar is currently visible.) 63. Display the System Information window. How much RAM does the system have? Is this a sufficient
amount of RAM for Windows Vista? Please explain why it is or is not sufficient. 64. An instance of Internet Explorer on Tasha’s computer seems to be frozen on a white screen. Clicking
the Close button will not close the window. Right clicking on it in the taskbar will not close it either. Describe one possible solution for this problem. (You are not allowed to restart the computer.)
ESSAY
Type the answer to this question in Microsoft Word. Print it to the LaserJet 4250 printer in Lab 102. Staple it to your answer sheet. 65. Create a brief tutorial explaining how to manage Windows Firewall. Use the Snipping Tool to include
screenshots.
DEMONSTRATION
Please see the test proctor in Lab 101 to complete this portion of the test. You must use the computer to show the proctor how to complete the following tasks. She will mark your answer sheet for this section. 66. Add a new, password protected user account named MCAS1. The password is Specialist2. This will be
an administrator account. Log off the current user, and log back in using the MCAS1 account. Remain logged in to the MCAS1 account for questions 67 through 70.
67. Set the screen resolution to 1024 x 768 and ensure that the monitor’s refresh rate is 75 Hertz. 68. Install an HP DeskJet 845C printer on port LPT1. It will NOT be the default printer. (Note: An acutal
printer will not be available.) 69. Demonstrate the process for restoring the default settings in the Index.
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70. Jerry has signed up for Copper.net dial-up Internet service. Below is a summary of the information provided by the sales representative. Demonstrate how to manually set up this account. (If your computer says no modem is available, click on “set up a connection anyway.” Other people will NOT be using the connection. Accept defaults for any other settings.)
Log off the MCAS1 account.
Congratulations! You have completed the test and are finished with the course.
Please review the Quick Reference section of the book before taking the actual MCAS
exam. We hope you have had a positive learning experience. Please share your
opinion by completing the survey available on the Lab 102 computers. Double click the
Vista Survey icon on the desktop to launch the survey. Your feedback is valued!!
Dial up Number: 333-6589 User Name: jerryn Password: GrnS10@
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FOR THE INFORMATION WORKER
Answer Sheet
TRUE / FALSE (1 POINT EACH)
1. TRUE FALSE
2. TRUE FALSE
3. TRUE FALSE
4. TRUE FALSE
5. TRUE FALSE
6. TRUE FALSE
7. TRUE FALSE
8. TRUE FALSE
9. TRUE FALSE
10. TRUE FALSE
11. TRUE FALSE
12. TRUE FALSE
13. TRUE FALSE
14. TRUE FALSE
15. TRUE FALSE
Total Points for this Section: 15 – (Number Incorrect x 1) =
MATCHING (2 POINTS EACH)
16. ________
17. ________
18. ________
19. ________
20. ________
21. ________
22. ________
23. ________
24. ________
25. ________
26. ________
27. ________
28. ________
29. ________
30. ________
Total Points for this Section: 30 – (Number Incorrect x 2) =
Name __________________________ Date __________________
Project1Mabry BVTE 6450 – Fall 2007 Page 19
MULTIPLE CHOICE (3 POINTS EACH)
31. A B C D
32. A B C D
33. A B C D
34. A B C D
35. A B C D
36. A B C D
37. A B C D
38. A B C D
39. A B C D
40. A B C D
41. A B C D
42. A B C D
43. A B C D
44. A B C D
45. A B C D
46. A B C D
47. A B C D
48. A B C D
49. A B C D
50. A B C D
51. A B C D
Total Points for this Section: 63 – (Number Incorrect x 3) =
SHORT ANSWER (5 POINTS EACH)
52. _______________________________________________________________________ _______________________________________________________________________
53. _______________________________________________________________________ _______________________________________________________________________
54. _______________________________________________________________________ _______________________________________________________________________
55. (1) _________________________________ (2) _______________________________
56. _______________________________________________________________________ _______________________________________________________________________
57. _______________________________________________________________________ _______________________________________________________________________
58. _______________________________________________________________________ _______________________________________________________________________
Project1Mabry BVTE 6450 – Fall 2007 Page 20
59. _______________________________________________________________________ _______________________________________________________________________
60. _______________________________________________________________________ _______________________________________________________________________
61. _______________________________________________________________________ _______________________________________________________________________
62. _______________________________________________________________________ _______________________________________________________________________
63. _______________________________________________________________________ _______________________________________________________________________
64. _______________________________________________________________________ _______________________________________________________________________
Total Points for this Section: 65 – (Number Incorrect x 5) =
ESSAY (20 POINTS EACH)
65. Type your answer in Word, and print it. Staple it to this answer sheet.
Total Points for this Section: 20 – =
DEMONSTRATION (10 POINTS EACH)
The proctor will fill this section in based on your performance of the task. 66. Full Credit Half Credit No Credit
67. Full Credit Half Credit No Credit
68. Full Credit Half Credit No Credit
69. Full Credit Half Credit No Credit
70. Full Credit Half Credit No Credit
Total Points for this Section: 50 – (Number Incorrect x 10) =
TOTAL POINTS EARNED: _________÷ 243 = _________ (GRADE)
Project1Mabry BVTE 6450 – Fall 2007 Page 21
FOR THE INFORMATION WORKER
Answer Sheet (With Objectives & Levels)
(1R = Protecting Your Computer / Remember Level, 2Ap = Managing Mobile & Remote Computing / Apply Level, etc.)
TRUE / FALSE (1 POINT EACH)
1. TRUE FALSE 1R
2. TRUE FALSE 2R
3. TRUE FALSE 2R
4. TRUE FALSE 2R
5. TRUE FALSE 3R
6. TRUE FALSE 3R
7. TRUE FALSE 4R
8. TRUE FALSE 4R
9. TRUE FALSE 4R
10. TRUE FALSE 4R
11. TRUE FALSE 6R
12. TRUE FALSE 7R
13. TRUE FALSE 7R
14. TRUE FALSE 1R
15. TRUE FALSE 1R
Total Points for this Section: 15 – (Number Incorrect x 1) =
MATCHING (2 POINTS EACH)
16. ________ 1R
17. ________ 2R
18. ________ 2R
19. ________ 3R
20. ________ 4R
21. ________ 4R
22. ________ 2R
23. ________ 3R
24. ________ 6R
25. ________ 2R
26. ________ 7R
27. ________ 4R
28. ________ 7R
29. ________ 6R
30. ________ 1R
Total Points for this Section: 30 – (Number Incorrect x 2) =
Name __________________________ Date __________________
I
J
L
F
N
K
A
O
D
B
H
G
E
P
C
Key
10/15/2007
Project1Mabry BVTE 6450 – Fall 2007 Page 22
MULTIPLE CHOICE (3 POINTS EACH)
31. A B C D 1R
32. A B C D 1Ap
33. A B C D 1U
34. A B C D 1Ap
35. A B C D 2R
36. A B C D 3R
37. A B C D 3Ap
38. A B C D 3An
39. A B C D 4Ap
40. A B C D 4E
41. A B C D 4Ap
42. A B C D 4R
43. A B C D 4Ap
44. A B C D 4E
45. A B C D 5R
46. A B C D 6Ap
47. A B C D 6R
48. A B C D 7R
49. A B C D 1Ap
50. A B C D 7U
51. A B C D 7R
Total Points for this Section: 63 – (Number Incorrect x 3) =
SHORT ANSWER (5 POINTS EACH)
52. _______________________________________________________________________
53. _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________
54. _______________________________________________________________________ _______________________________________________________________________
55. (1) _________________________________ (2) _______________________________
56. _______________________________________________________________________ _______________________________________________________________________
57. _______________________________________________________________________ _______________________________________________________________________
58. _______________________________________________________________________ _______________________________________________________________________
59. _______________________________________________________________________ _______________________________________________________________________
Click the Start button. Click Connect To. Click the Refresh button if no networks are showing.
On the desktop computer, open Control Panel—System & Maintenance—System: Allow
Remote Access. Click “Allow connections from computers running any version of Remote
Desktop (less secure)” Click OK.
If he’s connected to the Internet, he can click “Activate Windows online now.” “Show me other ways to activate” should be chosen if he’s not connected to the Internet.
Mapped Network Drive or Shared Folders RD Connection Or Browse a Network
Display System Properties. Click the System Protection tab. Click the “Create…” button.
This can prevent the user from having to repair or reinstall Windows if problems arise.
All data should be backed up and the hard drive replaced because of the 5KB of bad sectors.
If a new drive cannot be purchased, run the HDD manufacturer’s LLF utility to repair it.
Right click the SomeData folder. Click Share. Darlene should be selected using the drop down
arrow beside the Add button. Click Add. Choose co-owner as the Permission level for Darlene.
2Ap
2An
7An
2R
3U
7An
4Ap
4Ap
Right click the file in Windows Explorer. Click Properties. Click the Details tab. Click the
“Remove Properties and Personal Information” link at the bottom. Click OK. Click OK.
Project1Mabry BVTE 6450 – Fall 2007 Page 23
60. _______________________________________________________________________ _______________________________________________________________________
61. _______________________________________________________________________ _______________________________________________________________________
62. _______________________________________________________________________ _______________________________________________________________________
63. _______________________________________________________________________ _______________________________________________________________________
64. _______________________________________________________________________ _______________________________________________________________________
Total Points for this Section: 65 – (Number Incorrect x 5) =
ESSAY (20 POINTS EACH)
65. Type your answer in Word, and print it. Is on the next page…
Total Points for this Section: 20 – = DEMONSTRATION (10 POINTS EACH)
The proctor will fill this section in depending on your performance of the task. 66. Full Credit Half Credit No Credit
67. Full Credit Half Credit No Credit
68. Full Credit Half Credit No Credit
69. Full Credit Half Credit No Credit
70. Full Credit Half Credit No Credit
Total Points for this Section: 50 – (Number Incorrect x 10) =
TOTAL POINTS EARNED: _________ ÷ 243
GRADE: _________
NOTES
CP, A/R User Accounts, Create New, Create password
RC Desktop, Personalize; Slider, Adv. Settings-refresh
CP, Printer under HW & Sound, Add a printer button
CP, S&M, Change How Win. Searches, Adv. Button, RD
Start, Connect to, Set up a conn or n/w, set up a DUC
Right click the Start button. Click Properties. Click on “Classic Start Menu.” Click OK.
Open the Control Panel. Click Hardware and Sound. Click Adjust system volume under
Sound.
Right click the Sidebar. Click Add Gadgets… Double click on the gadget to add. Close the
gadgets window.
This computer has 1151MB of RAM. (Answers will vary.) This is a sufficient amount of RAM
because the recommended amount is 1GB (minimum is 512MB).
Press CTRL+ALT+DEL. Click Start Task Manager. Click on the Internet Explorer Application
that appears to be frozen. Click End Task.
6U
6R
6U
7An
7An
1C
1P
3P
3P
4P
7P
Proctor: If the same computer is used for all students, delete the MCAS1 account to prepare for next user. Delete the HP 845c printer. Delete the DUN connection if it was erroneously installed for all users.
Project1Mabry BVTE 6450 – Fall 2007 Page 24
65. Windows Firewall Tutorial
To open the Windows Firewall, click Start, Control Panel, Security. Click on Check firewall status under Security Center. Click Continue if the UAC box appears.
The “General” tab allows the user to turn the firewall on and off. It is recommended that "on" be selected.
The “Exceptions” tab has options for adding a program or port to the firewall exceptions. Click on Add Program to add a program or Add Port to add a port the exceptions.
The “Advanced” tab allows the user to control which network connections are protected by the firewall. Remove the check mark beside the connection if that connection should NOT be protected by Windows Firewall. The Restore Defaults button can be clicked to reset all modifications made to the Firewall.
Project1Mabry BVTE 6450 – Fall 2007 Page 25
SURVEY FORM SCREENSHOT
Project1Mabry BVTE 6450 – Fall 2007 Page 26
SURVEY REPORT SCREENSHOT
Project1Mabry BVTE 6450 – Fall 2007 Page 27
PROJECTED OUTCOME
The preceding test was designed based on my experience in preparing for and taking the MCAS Vista exam. Because Vista is still a new operating system, I was unable to find a free practice test to help me prepare. At that time, Certiport did not have a Vista pre-test available for purchase either. Therefore, I tried to design this test to be as comprehensive as possible to expose students to the topics they are likely to encounter on the MCAS Vista pre-test and actual test. I would choose to let students use the computer as they complete the test because MCAS tests are performance based. Students need to be familiar with doing the tasks, not just selecting or writing answers. I used a computer to complete the multiple choice MCAS Word 2007 pre-test and was able to reinforce many of the topics I learned in the textbook. Sometimes I could not remember the exact steps for answering a question, so I compared the answer choices and stepped through the process using the computer to arrive at the correct answer. So, if students take this Vista test and confront something they do not remember, they can use the computer to figure out how to arrive at the best answer. This is what has to be done in the actual test (as that little timer keeps ticking!). I would hope that using the computer for this test would be as helpful to the students as it was to me. If I were given a chance to conduct this course and administer this test, I think that I would discover that not everyone would want a lengthy, comprehensive test. Although I value that in preparing for a certification exam, others may not. They may feel adequately prepared completing a test comprised of a more condensed sample of the topics. Upon analyzing the test questions and feedback from the students, I would adjust the test accordingly for the next course. The Response Distribution would be carefully analyzed. I would expect to see careless errors on questions 34, 40, and 43. These questions break the rules of good test item construction, but I did that for a reason. When I took the Word 2007 MCAS pre-test, I saw some multiple choice questions similar to these, and I missed them because I did not read carefully. However, I learned from my mistakes and did quite well on the actual MCAS Word exam. These “tricky” questions are to alert the students that Microsoft tests do not always exhibit the proper rules of test construction as their classroom tests do. The survey would provide useful feedback. I would hope that most of the people would respond by indicating that the objectives and instruction were organized and clear. I would expect them to report that five 3-hour sessions was an insufficient amount of time. Students would be encouraged to fill in the comments section. The survey results would be very valuable to me because of my rookie status. It is easy for me to try to present topics in a manner that worked well for me, but that may not necessarily be the best for all students. A careful analysis of the survey would be conducted and appropriate changes made for the next course.
Project1Mabry BVTE 6450 – Fall 2007 Page 28
SOURCES
The following materials were used as an aid in preparing this test. Windows Vista Step-By-Step by Joan Preppernau and Joyce Cox Many of the Matching definitions were copied directly from the Vista help site. http://windowshelp.microsoft.com/Windows/en-US/default.mspx The objectives were taken from the document loaded by the “Exam Objectives” button for Windows Vista on the following web site on 09/20/2007. The document used is no longer available when clicking that button. A copy of the document I used (MBC_Objectives_Vista.pdf) has been submitted in the zip file with this document. http://www.certiport.com/Portal/desktopdefault.aspx?page=common/pagelibrary/mbc_mcas.html The logos used in this document are for illustrative purposes only. The Microsoft Certified Application Specialist logo and the Windows Vista logo are copyrighted by Microsoft. The Copper logo is copyrighted by Copper.net. The Sun Valley Community College logo was designed using Word 2003 clip art, WordArt, and text boxes. It represents a fictitious college.